Top Free Conversational Marketing Software - Page 3

How Many Conversational Marketing Software Products Does G2 Track?

Total Products under this Category: 676

Category Stats (Nov 2026)

  • Average Rating: 4.58/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Knock Knock App (+13.25%) - Among all products in this category, Knock Knock App recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Conversational Marketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 85,600+ Authentic Reviews
  • 676+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Conversational Marketing Software

G2 Grid® for Conversational Marketing Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Marketing Hub, Qualified, ActiveCampaign, Birdeye, Storylane, Podium, Tidio, and knock-ai.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversational-marketing/grids.json?focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=qualified&focus%5B%5D=activecampaign&focus%5B%5D=birdeye&focus%5B%5D=storylane&focus%5B%5D=podium&focus%5B%5D=tidio&focus%5B%5D=knock-ai-knock-ai)

Conversive

Conversive (formerly SMS Magic) is a CRM-native messaging that grows into intelligent customer engagement It helps enterprises engage customers across SMS, WhatsApp, and other messaging channels directly from Salesforce and Zoho. It starts with compliant, high-volume messaging and scales into conversational workflows, lifecycle automation, and AI-assisted engagement. For years, organizations have used SMS Magic to power CRM-native communication at scale. Conversive extends that foundation with conversational engagement, workflow orchestration, and intelligent automation, so teams can move from sending messages to managing complete customer journeys. Conversive (formerly SMS Magic) comes with these platform capabilities:- 1. Foundation: CRM-native messaging: SMS, WhatsApp, shared inboxes, templates, opt-in management, compliance controls. Engagement 2. Conversational workflows: Two-way conversations, routing, automation, reminders, follow-ups, and omnichannel engagement. Journey Orchestration 3. AI-powered lifecycle orchestration: Intent detection, workflow orchestration, customer lifecycle automation, and intelligent engagement across teams. Products available within the Conversive (formerly SMS Magic) platform 1. SMS Magic for Salesforce: Native Salesforce SMS and WhatsApp engagement 2. SMS Magic for Zoho: Integrated messaging for Zoho CRM workflows 3. SMS Magic: Multichannel messaging infrastructure and compliance controls 4. Conversive: Conversational engagement and lifecycle orchestration layer Conversive (formerly SMS Magic) is urpose-built for high-volume and regulated customer engagement. 1. Education - Admissions, enrollment reminders, fee notifications, and student engagement at scale. 2. Real Estate - Lead response, appointment coordination, and agent-client communication across channels. 3. Healthcare - HIPAA-compliant messaging, patient reminders, care coordination, and conversational patient engagement. 4. BFSI - Secure customer communication, compliance workflows, servicing automation, and lifecycle orchestration. Conversive introduces AI-assisted engagement for organizations that need more than messaging: i) Conversation routing and prioritization ii) Automated follow-up workflows iii) Customer lifecycle automation iv) Intent-aware engagement v) Operational insights and orchestration

Average Rating: 4.0/5.0

Total Reviews: 115

How Do G2 Users Rate Conversive?

  • Has the product been a good partner in doing business?: 8.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Conversive?

  • Seller: Conversive
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Henderson, US
  • LinkedIn® Page: www.linkedin.com
    305 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services, Legal Services
  • Company Size: 60% Small, 36% Medium

What Do G2 Reviewers Say About Conversive?

AI-generated summary from verified user reviews

Pros
  • Users highlight the enhanced customer engagement from SMS-Magic, boosting marketing efficiency and communication with clients.
  • Users praise the ease of use of SMS-Magic, enjoying seamless integration and efficient communication across platforms.
  • Users value the seamless CRM integration of SMS-Magic, enhancing customer engagement and marketing campaign effectiveness.
  • Users praise the responsive customer support of SMS-Magic, enhancing overall satisfaction and effective client communication.
  • Users praise the easy integration of SMS-Magic, enabling smooth communication with minimal disruptions in their workflows.
Cons
  • Users find the difficult setup of SMS-Magic challenging due to its complexity and numerous components involved.
  • Users find the pricing high for small teams, especially with increasing message volume impacting budget considerations.
  • Users find the learning curve steep due to complex setups and limited support, leading to frustration and dissatisfaction.
  • Users find the initial setup complex, making workflow configuration and integrations a challenging experience.
  • Users report poor customer support from SMS-Magic, experiencing unresponsiveness and unresolved issues that hinder user satisfaction.

What Are Recent G2 Reviews of Conversive?

What Are G2 Users Discussing About Conversive?

Gallabox

Gallabox is an AI-powered customer conversation platform built for businesses that depend on fast, consistent and high-quality customer engagement. The platform helps teams manage conversations across WhatsApp, Instagram, web chat and voice, bringing AI agents, automation, team inbox workflows and customer context into one connected system. Instead of treating customer conversations as scattered messages, Gallabox helps businesses turn them into structured journeys that support lead capture, qualification, follow-ups, bookings, payments, support and revenue growth. Designed for conversation-led businesses, Gallabox serves teams across industries such as real estate, education, healthcare, travel, financial services, e-commerce, automotive and professional services. The platform is especially useful for businesses that receive a high volume of customer inquiries across multiple channels and need a reliable way to respond quickly, qualify intent and move customers toward the next step. With its shared team inbox, AI-powered automation and conversation history, Gallabox helps sales, marketing and support teams collaborate more effectively and ensure that no high-intent customer interaction is missed. Gallabox enables businesses to deploy AI agents that can answer common questions, qualify leads, capture customer details, book appointments, trigger follow-ups and hand over conversations to the right team member with context. These AI agents work alongside human teams, helping them reduce repetitive work while staying focused on high-value conversations. Businesses can automate key customer journeys, including Click-to-WhatsApp lead capture, Instagram DM responses, web chat inquiries, voice follow-ups, drip campaigns, broadcasts, appointment reminders, payment nudges and post-purchase engagement. A key strength of Gallabox is its ability to connect customer conversations with the tools businesses already use. The platform integrates with CRMs, payment systems, calendars, marketing tools, commerce platforms and automation workflows, including tools such as Zoho CRM, HubSpot, Shopify, WooCommerce, Razorpay, Google Calendar, Calendly, Zapier and more. These integrations help businesses sync customer data, route conversations, update lead stages, collect payments, track campaign performance and maintain continuity across the customer journey. Gallabox is built for businesses that want more than a messaging tool. It gives customer-facing teams the speed, structure and visibility they need to manage conversations across channels, automate repetitive workflows and improve conversion outcomes. By combining AI agents, omnichannel engagement, shared team collaboration and integrations in one platform, Gallabox helps businesses respond faster, qualify better and create more connected customer experiences from first inquiry to conversion and beyond.

Average Rating: 4.6/5.0

Total Reviews: 164

How Do G2 Users Rate Gallabox?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • Lead Gathering: 8.2/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.4/10 (Category avg: 8.7/10)
  • Analytics: 8.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Gallabox?

  • Seller: MangoLeap
  • Company Website:
  • Year Founded: 2020
  • HQ Location: Chennai, IN
  • LinkedIn® Page: www.linkedin.com
    98 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, CEO
  • Top Industries: Education Management, Apparel & Fashion
  • Company Size: 73% Small, 21% Medium

What Do G2 Reviewers Say About Gallabox?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Gallabox, praising its intuitive interface and seamless integration for managing communications.
  • Users commend Gallabox for its effective automation, enhancing communication efficiency and response times through smart integrations.
  • Users commend the responsive customer support at Gallabox, enhancing their overall experience and satisfaction.
  • Users value the seamless integrations of Gallabox, enhancing CRM workflows and improving communication efficiency.
  • Users value the easy integrations of Gallabox, enhancing efficiency with seamless CRM and WhatsApp connectivity.
Cons
  • Users often find the dashboard features limited, lacking essential insights for better functionality and performance tracking.
  • Users find the reporting capabilities inadequate, lacking essential insights for effective communication management and performance tracking.
  • Users find the limited customization in Gallabox restricts their ability to create flexible, tailored solutions.
  • Users find the limited training resources of Gallabox hinder effective automation and insights, impacting overall efficiency.
  • Users find Gallabox's customer support lacking, with inadequate follow-up and slow response times impacting their experience.

What Are Recent G2 Reviews of Gallabox?

SlickText

SlickText has powered over 124,000 text message programs since 2011. Headquartered in Nashville, Tennessee, SlickText helps businesses build valuable customer relationships through personalized mass texting, automated workflows, and two-way messaging. Every account includes list growth tools, workflow automation, a shared inbox, and in-depth analytics — backed by U.S.-based support.

Average Rating: 4.8/5.0

Total Reviews: 1,934

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How Do G2 Users Rate SlickText?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.2/10)
  • Lead Gathering: 8.3/10 (Category avg: 8.5/10)
  • Audience Targeting: 10.0/10 (Category avg: 8.7/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind SlickText?

  • Seller: SlickText
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Nashville, TN and Jamestown, NY
  • LinkedIn® Page: www.linkedin.com
    42 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Non-Profit Organization Management, Retail
  • Company Size: 67% Small, 18% Medium

What Do G2 Reviewers Say About SlickText?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of SlickText for managing SMS campaigns and improving communication effortlessly.
  • Users appreciate the swift and thorough customer support from SlickText, always available to assist with inquiries.
  • Users find SlickText incredibly helpful for efficient communication with parents, tutors, and donors all at once.
  • Users find SlickText to be incredibly user-friendly, facilitating easy management of communications and updates.
  • Users appreciate the easy communication with SlickText, enjoying prompt support and a user-friendly experience.
Cons
  • Users find SlickText expensive, especially with higher contact volumes leading to rapid message depletion.
  • Users face issues with SMS delivery limitations that hinder communication and require subscriptions for message receipt.
  • Users experience missing features like inadequate rollover credits and limited automation options, hindering their workflow flexibility.
  • Users find the limited features of SlickText restrictive, desiring more options for customization and reporting.
  • Users find the learning curve steep, expressing confusion over the platform's extensive features and tools.

What Are Recent G2 Reviews of SlickText?

What Are G2 Users Discussing About SlickText?

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Manychat

Manychat is the #1 omnichannel platform for D2C brands, Retail stores, Non-profits, Restaurants, Real Estate companies in the world. Founded in 2016, Manychat powers over 1 billion conversations every year and is used in over 190 countries. Engage your customers instantly. Automate interactive conversations in Instagram Direct Messages, Facebook Messenger, WhatsApp and SMS to grow your brand. Whether you are looking to generate more leads, automating your campaigns, or improving customer satisfaction by increasing your SLA times, Manychat has all the tools to solve your business's marketing needs. This is what Chat Marketing is and what Manychat is.

Average Rating: 4.5/5.0

Total Reviews: 151

How Do G2 Users Rate Manychat?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)
  • Lead Gathering: 9.2/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.6/10 (Category avg: 8.7/10)
  • Analytics: 7.9/10 (Category avg: 8.5/10)

Who Is the Company Behind Manychat?

  • Seller: ManyChat
  • Year Founded: 2016
  • HQ Location: Palo Alto, US
  • LinkedIn® Page: www.linkedin.com
    570 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Founder
  • Top Industries: Marketing and Advertising, Health, Wellness and Fitness
  • Company Size: 87% Small, 10% Medium

What Do G2 Reviewers Say About Manychat?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Manychat, simplifying automation and enhancing engagement without technical hurdles.
  • Users love the ease of automation with Manychat, allowing quick setup and efficient management of personalized interactions.
  • Users appreciate the intuitive and AI-driven automation of Manychat, enhancing client engagement and streamlining processes effortlessly.
  • Users appreciate the intuitive features of Manychat, which significantly enhance engagement and automate tasks effortlessly.
  • Users appreciate the user-friendly nature of Manychat, finding it intuitive and easy for effective automation.
Cons
  • Users find limited features in Manychat, especially with the free plan, affecting scalability and user experience.
  • Users find Manychat to be expensive, particularly due to limited free plan capacity and inflexible pricing options.
  • Users face poor customer support, making troubleshooting difficult and leading to a frustrating experience with Manychat.
  • Users express frustration with missing features in Manychat, citing issues with integrations, templates, and customer support.
  • Users feel the pricing issues with Manychat are problematic, citing a lack of flexibility and high subscription costs.

What Are Recent G2 Reviews of Manychat?

What Are G2 Users Discussing About Manychat?

Dashly

Dashly is an AI SDR for inbound B2B SaaS funnels. It picks up every inbound lead within seconds, day or night, qualifies them against your MQL criteria, answers product questions, books the meeting and follows up until the meeting actually happens. The agent works on top of a Data Layer. Before the first reply it already knows what the visitor viewed on your site, what they asked in earlier conversations and what your CRM has on them. It never asks for something it already knows. What Dashly does: Starts a conversation on your site when a visitor shows intent: pages viewed, time on site, traffic source. — Qualifies leads in conversation and books the meeting in your calendar inside the chat. — Follows up with silent leads and sends meeting reminders, each message written for that lead. — Hands the conversation to your team by your rules. At night it notifies a manager and keeps talking, so no lead waits in silence. — Runs first-line support from your knowledge base and shows the source of every answer. You set the agent up once and it works across channels. A lead can start in web chat, continue in WhatsApp and get a reminder by email. It stays one conversation.

Average Rating: 4.7/5.0

Total Reviews: 66

How Do G2 Users Rate Dashly?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • Lead Gathering: 9.2/10 (Category avg: 8.5/10)
  • Audience Targeting: 9.3/10 (Category avg: 8.7/10)
  • Analytics: 9.4/10 (Category avg: 8.5/10)

Who Is the Company Behind Dashly?

  • Seller: Dashly
  • Year Founded: 2018
  • HQ Location: Wilmington, Delaware
  • LinkedIn® Page: www.linkedin.com
    28 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 90% Small, 10% Medium

What Do G2 Reviewers Say About Dashly?

AI-generated summary from verified user reviews

Pros
  • Users love the automation capabilities of Dashly, enabling quick setup and efficient user engagement on their site.
  • Users value the automation efficiency of Dashly, appreciating quick bot setups and effective lead data collection.
  • Users value the automation features of Dashly, noting quick setup and effective lead data collection.
  • Users appreciate the responsive support from Dashly, which enhances marketing and customization for better revenue.
  • Users value the user-friendly interface of Dashly, leading to improved marketing metrics and increased revenue.
Cons
  • Users find the interface not intuitive, often requiring customer support for setup and customization assistance.
  • Users struggle with deletion issues, finding it challenging to resolve problems independently and encountering persistent bugs.
  • Users find editing difficulties challenging, often struggling to resolve problems independently and facing bugs.
  • Users report email deliverability problems with Dashly, leading to negative experiences with newsletters in November.
  • Users find it challenging to resolve error issues, with past bugs impacting their overall experience significantly.

What Are Recent G2 Reviews of Dashly?

What Are G2 Users Discussing About Dashly?

Zoho SalesIQ

Zoho SalesIQ is a live chat and chatbot platform built for real-time customer engagement across every stage of the customer lifecycle. Marketing, sales, and support teams use it to monitor website visitors, trigger conversations at the right moment, and resolve queries without making customers wait. At its core, SalesIQ provides live visitor tracking, automated chat triggers, lead scoring, canned responses, chat routing, screen share, audio calls, and a mobile app for iOS and Android, everything needed to engage visitors and convert them before they leave. For teams that can't be online around the clock, the codeless bot builder and Answer Bot handle common queries automatically, qualify leads, and route conversations to the right person when a human is needed. The Summer '26 release extends all of this with Agentic Intelligence. Zia Agents now do what the best human agents do — they greet visitors, understand what's actually being asked, pull information from your CRM and connected systems, and resolve conversations end-to-end without a handoff. Where chatbots once followed fixed scripts, Zia Agents reason through context. AI-assisted routing replaces button-based navigation with intent detection, so customers no longer have to figure out which support flow they belong to before getting help. Dynamic FAQs go further still: instead of returning the same canned answer to every visitor, they pull account-specific details like membership tier or order status to generate a response that fits that customer's actual situation. SalesIQ also connects with WhatsApp, Instagram, Facebook Messenger, and Telegram, making it possible to maintain consistent customer engagement across channels and geographies from a single platform.

Average Rating: 4.4/5.0

Total Reviews: 237

How Do G2 Users Rate Zoho SalesIQ?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)
  • Lead Gathering: 8.8/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.9/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Zoho SalesIQ?

  • Seller: Zoho
  • Year Founded: 1996
  • HQ Location: Austin, TX
  • LinkedIn® Page: www.linkedin.com
    30,913 employees on LinkedIn®
  • Phone: +1 (888) 900-9646

Who Uses This Product?

  • Who Uses This: CEO, Director
  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 72% Small, 20% Medium

What Do G2 Reviewers Say About Zoho SalesIQ?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the responsive and user-friendly interface of Zoho SalesIQ, facilitating seamless real-time visitor engagement.
  • Users find Zoho SalesIQ to have a user-friendly interface, enhancing the ease of customer engagement and support.
  • Users love the real-time chat features of Zoho SalesIQ for engaging website visitors instantly and efficiently.
  • Users value the seamless integrations of Zoho SalesIQ, enhancing their ability to manage customer interactions effectively.
  • Users highly value the superb customer support provided by Zoho SalesIQ, enhancing their overall experience and efficiency.
Cons
  • Users find the learning curve steep, as the extensive customization options can be overwhelming for beginners.
  • Users warn about the complexity of integrations in Zoho SalesIQ, requiring coding skills and leading to hidden costs.
  • Users experience excessive and delayed notifications on the Android app, affecting their overall satisfaction with Zoho SalesIQ.
  • Users find Zoho SalesIQ's customization options somewhat limited, making initial setup and navigation a bit overwhelming.
  • Users experience notification issues with delays and duplicates, especially when using the Android app and website.

What Are Recent G2 Reviews of Zoho SalesIQ?

Botpress

Botpress is the enterprise-grade AI agent platform for customer support. Founded as an AI agent company, Botpress has spent 10 years building the infrastructure that makes enterprise-grade AI support possible, with over 750,000 agents shipped. Botpress offers a complete platform for building, deploying, and managing AI-powered customer support experiences. Its AI-native helpdesk combines ticket management, routing, agent workspaces, analytics, and customer communication channels in a single system, allowing AI agents and human agents to collaborate seamlessly while preserving full conversation context. Organizations can either integrate it with existing platforms such as Zendesk, Intercom, and Freshdesk or use it as a standalone solution. For teams that want to build their own AI agents, Botpress provides Studio, a visual no-code builder with integrations, knowledge base connectivity, and multi-channel deployment. Technical teams can also use the Agent Development Kit (ADK), a code-first framework that provides full control over agent logic, integrations, and behavior. Botpress can handle the tickets that every other tool escalates, due to its deep history is AI agent infrastructure. There is no technical ceiling on what it can do, and developer-level control is available for teams that need to go further. Botpress works on top of any existing helpdesk as an overlay or as a fully standalone helpdesk. In 2025, Botpress raised a $25M Series B led by FRAMEWORK Ventures with participation from HubSpot, Deloitte, and Inovia, to accelerate platform growth and global adoption. The company continues to expand its ecosystem of tools, integrations, and prebuilt workflows, making it easier for businesses to adopt AI agents in real-world use cases. Botpress stands at the center of the shift from static chatbots to autonomous AI systems. By providing the infrastructure for safe, scalable, and production-ready agents, Botpress enables companies to transform how work gets done across customer-facing and internal processes.

Average Rating: 4.5/5.0

Total Reviews: 425

How Do G2 Users Rate Botpress?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.2/10)
  • Lead Gathering: 8.7/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.0/10 (Category avg: 8.7/10)
  • Analytics: 8.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Botpress?

  • Seller: Botpress
  • Company Website:
  • Year Founded: 2017
  • HQ Location: Quebec, QC
  • LinkedIn® Page: www.linkedin.com
    84 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 75% Small, 15% Medium

What Do G2 Reviewers Say About Botpress?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use with Botpress, enjoying fast deployment and responsive support for seamless experiences.
  • Users value the responsiveness and openness of the Botpress team, enhancing the overall chatbot development experience.
  • Users appreciate the fast and efficient integrations of Botpress, enabling quick deployment of automated workflows with ease.
  • Users enjoy the easy integrations with Meta platforms, enabling fast and efficient deployment of automated workflows.
  • Users appreciate the intuitive design of Botpress, making bot creation accessible for everyone regardless of technical skills.
Cons
  • Users struggle with a steep learning curve due to confusing settings and limited AI support for coding assistance.
  • Users report limited features in Botpress, hindering effective conversation management and flexibility in communication.
  • Users face challenges with missing features in Botpress, struggling with conversation management and limited functionality.
  • Users find Botpress has a steep learning curve, making initial setup and navigation quite challenging for beginners.
  • Users find the documentation lacking, noting it's outdated and doesn't meet current user needs.

What Are Recent G2 Reviews of Botpress?

What Are G2 Users Discussing About Botpress?

TARS

Tars is an AI Agent builder platform that enables enterprises to automate workflows and customer interactions with reliable, intelligent, and scalable AI Agents. The easy-to-navigate visual drag-and-drop builder and AI configuration options make the building process straightforward. Tars allows users to maintain complete control over knowledge addition, ranking, ingestion, and more through sectional indexing for deep document understanding. Additionally, over 300 built-in tools make it easy to build customized AI Agents that work with your data and connect to your tech stack. The platform's evaluation systems ensure Agents perform accurately and consistently, while live chat capabilities enable seamless routing of complex cases to human teams when needed. Users can deploy their AI Agents across multiple channels by embedding them on websites or connecting them to platforms like Slack and WhatsApp. With comprehensive analytics, users can track every interaction through full conversation transcripts for continuous improvement at each step of the flow.

Average Rating: 4.6/5.0

Total Reviews: 149

How Do G2 Users Rate TARS?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • Lead Gathering: 8.9/10 (Category avg: 8.5/10)
  • Audience Targeting: 9.1/10 (Category avg: 8.7/10)
  • Analytics: 8.7/10 (Category avg: 8.5/10)

Who Is the Company Behind TARS?

  • Seller: TARS
  • Year Founded: 2016
  • HQ Location: Newark, DE
  • LinkedIn® Page: www.linkedin.com
    48 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Marketing and Advertising, Financial Services
  • Company Size: 57% Small, 34% Medium

What Do G2 Reviewers Say About TARS?

AI-generated summary from verified user reviews

Pros
  • Users love the customization options of TARS, allowing personalized bots that enhance brand consistency and engagement.
  • Users commend the engaging and customizable bots from TARS, resulting in increased leads and user satisfaction.
  • Users love the customizability of TARS, enabling branding consistency and engaging, personalized user experiences.
  • Users love the extensive customization options of TARS, allowing brand consistency and engaging user experiences.
  • Users love the ease of use of TARS, enjoying fun, engaging forms that boost lead completion rates.

What Are Recent G2 Reviews of TARS?

What Are G2 Users Discussing About TARS?

marketbetter

marketbetter.ai is the all-in-one AI-powered lead engagement and communication platform used by fortune 5000 companies to acquire and convert new prospects. marketbetter's innovative AI platform 10x's your marketing team. marketbetter's behavioral based nudging helps businesses respond to leads instantly, anytime of the day or night—significantly increasing lead conversion rates and revenue. marketbetter helps businesses book more meetings, generate SEO content for targeted keywords, and auto enriches your leads . Businesses can easily install and identify their top prospects and start engaging with them via channels that are familiar to them such as Microsoft Teams or Slack. Additionally, with marketbetter's AI assistance, businesses can efficiently handle prospect inquiries seamlessly across all communication channels, providing timely and accurate responses that drive leads. marketbetter uses conversational insights to then address content by addressing the most pressing prospect questions and interactions. By using a combination of the interactions, keyword metrics and images, marketbetter is able to provide you content that will leave your competitors in the SEO dust.

Average Rating: 4.9/5.0

Total Reviews: 27

How Do G2 Users Rate marketbetter?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Lead Gathering: 10.0/10 (Category avg: 8.5/10)
  • Audience Targeting: 10.0/10 (Category avg: 8.7/10)
  • Analytics: 8.9/10 (Category avg: 8.5/10)

Who Is the Company Behind marketbetter?

Who Uses This Product?

  • Top Industries: Telecommunications, Information Technology and Services
  • Company Size: 37% Medium, 37% Small

What Do G2 Reviewers Say About marketbetter?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Marketbetter, appreciating its intuitive setup and responsive customer support.
  • Users find Marketbetter's powerful features and seamless integration invaluable for optimizing outreach and improving response rates.
  • Users find Marketbetter's easy setup a significant advantage, facilitating quick onboarding and effective use of the platform.
  • Users appreciate the customizability and flexibility of MarketBetter, enhancing their marketing strategies and organizational efficiency.
  • Users appreciate the task categorization and outreach capabilities of Marketbetter, enhancing their engagement and reply rates significantly.
Cons
  • Users face a significant learning curve due to complex UI and backend integrations, requiring time to fully understand.
  • Users note a steep learning curve due to complex UI and integration, requiring assistance for full comprehension.
  • Users desire missing features like people data and email follow-ups to enhance their Marketbetter experience.
  • Users find navigation cumbersome and complex, often needing assistance to manage the platform effectively.
  • Users find the interface complex, requiring external help and guidance to navigate effectively and realize its full potential.

What Are Recent G2 Reviews of marketbetter?

Gorgias

Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries throughout the entire customer journey. Gorgias's AI Agent acts as a super-agent on the brand's team, driving conversations with customers at the right time and on the right channel—from editing orders and managing subscriptions to providing AI-powered product recommendations. Thanks to advanced ecommerce and channel integrations, Gorgias provides a single, streamlined platform where customer assistance is hyper-personalized and ticket resolution happens instantly. Gorgias unlocks the power of conversations, helping brands build lasting customer relationships, improve efficiency, and drive more sales.

Average Rating: 4.6/5.0

Total Reviews: 569

How Do G2 Users Rate Gorgias?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)

Who Is the Company Behind Gorgias?

  • Seller: Gorgias
  • Company Website:
  • Year Founded: 2015
  • HQ Location: San Francisco, California
  • LinkedIn® Page: www.linkedin.com
    517 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Service Representative, Customer Service Manager
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 80% Small, 18% Medium

What Do G2 Reviewers Say About Gorgias?

AI-generated summary from verified user reviews

Pros
  • Users value Gorgias for its ease of use, streamlining support workflows and simplifying integrations effectively.
  • Users love the great integrations of Gorgias, streamlining support and enhancing productivity across multiple channels.
  • Users appreciate the seamless integration and automation in Gorgias, enhancing support efficiency and customer experience.
  • Users appreciate the easy integrations of Gorgias, enhancing support workflows and saving valuable time for teams.
  • Users appreciate the helpfulness of Gorgias, as it streamlines customer support and enhances operational efficiency.
Cons
  • Users often face a steep learning curve with Gorgias, particularly regarding advanced features and UI navigation.
  • Users find Gorgias to be expensive, feeling it's priced high with unhelpful support and costly add-on charges.
  • Users experience missing features with Gorgias, mainly due to limited integrations and restrictions on channel connections.
  • Users often face ticketing issues with Gorgias, including reliability concerns and a complex user interface.
  • Users express concern over Gorgias' lack of features, particularly regarding limitations in integrations and channel connectivity.

What Are Recent G2 Reviews of Gorgias?

What Are G2 Users Discussing About Gorgias?

Freshmarketer

Freshmarketer helps marketing teams deliver more personalized customer experiences at every touchpoint across their lifecycle. Get insights into your audience’s behavior and engagement to create unique buyer experiences. You can automate conversations with website visitors using AI chatbots, segment contacts into lists, create targeted personalized email campaigns using journeys, and nurture customers to keep coming back. With powerful campaigns analytics in Freshmarketer, you gain insights on opens, clicks, and responses to improve engagement and generate quality leads for sales teams. Also, the self-serve landing page builder and native CRO help to accelerate lead generation and conversion. If you need to build a better partnership between marketing and sales, Freshsales Suite provides an all-in-one solution. It brings sales force automation, marketing automation, chat, and telephony together so that you can organize customer information and engagement in one central location. Marketing teams better understand who they are marketing to, and sales teams know who they’re selling to.

Average Rating: 4.1/5.0

Total Reviews: 35

How Do G2 Users Rate Freshmarketer?

  • Has the product been a good partner in doing business?: 8.1/10 (Category avg: 9.2/10)
  • Lead Gathering: 8.3/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.9/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Freshmarketer?

  • Seller: Freshworks
  • Year Founded: 2010
  • HQ Location: San Mateo, CA
  • LinkedIn® Page: www.linkedin.com
    7,783 employees on LinkedIn®
  • Ownership: NASDAQ: FRSH
  • Phone: +1 (866) 832-3090

Who Uses This Product?

  • Company Size: 49% Small, 31% Medium

What Do G2 Reviewers Say About Freshmarketer?

AI-generated summary from verified user reviews

Pros
  • Users value the intuitive visual journey builder, enhancing collaboration between marketing and sales through CRM integration.
  • Users value the automation efficiency of Freshmarketer, enhancing collaboration between sales and marketing through CRM integration.
  • Users value the intuitive visual journey builder for aligning sales and marketing through direct CRM integration.
  • Users value the seamless CRM integration in Freshmarketer, facilitating better alignment between sales and marketing efforts.
  • Users find Freshmarketer's ease of use remarkable, especially with its intuitive visual journey builder and CRM integration.
Cons
  • Users find the analytics and reporting features limited, particularly in comparison to more established solutions.
  • Users find the analytics and reporting features limited, especially when compared to more advanced platforms.
  • Users find the analytics and reporting features limited, especially when compared to more mature platforms.
  • Users find the analytics and reporting features limited, especially when compared to more mature platforms.
  • Users find the analytics and reporting features limited in Freshmarketer, especially when compared to more mature platforms.

What Are Recent G2 Reviews of Freshmarketer?

AiSDR

AiSDR is a fully autonomous AI sales agent that sends deeply researched, high-converting outreach. AiSDR runs every stage of outreach, from pinpointing high-intent prospects with buyer readiness signals to holding two-way conversations over email and LinkedIn, as well as generating tailored call scripts for human-powered calling with Aircall. Trusted by 250+ companies, AiSDR sits among the top three AI SDR platforms according to TechCrunch because of its ability to understand and adjust to context to run meaningful conversations in each client's tone, and delivering replies in under 10 minutes. This way teams are protected from pipeline poverty, and can focus on closing deals. Why clients choose AiSDR: 1. Ami AI – an AI GTM agent that decides who to target and why now, builds the campaign, launches it in one click, then watches results and fixes what slips. 2. IP-protected AI configuration – AiSDR configures every campaign to mirror your playbooks and outreach logic, with hands-on tuning from AiSDR’s team on Team plans. 3. Prospecting with buyer-intent signals – Live AI search lets you use any publicly available information for qualifying leads and building lists on demand. Technologies in use, hiring momentum, news mentions, funding/ARR data, web search trends and more are combined to gauge purchase readiness and personalize copy automatically. 4. Granular website-visitor tracking – Our enriched match logic de-anonymises ~25 % of traffic with 97 % accuracy, turning anonymous visits into live campaigns. 5. Social-signal prospecting on LinkedIn – Track profile visits, likes, comments on any public post (competitor, influencer, or your own) and route engaged users straight into sequences. 6. Advanced ICP profiling & research – For every lead, AiSDR analyzes real-time signals (online behavior, interests, tone of voice, decision style, recent role changes, public activity) to craft messages that feel 1-to-1. 7. Most flexible sequence builder on the market - Create custom sequences with adjustable times between steps and number of touchpoints, uniting emails, LinkedIn DMs and InMail, and call steps into one flow. Add AI-powered memes, videos, and voice notes to break through the noise. 8. Software consolidation in one flow – Prospect discovery, email generation, sending, and CRM logging happen inside a single AiSDR workflow. No stitching of point tools. 9. Pre-configured outreach infrastructure – AiSDR supplies email infrastructure with lookalike domains, continuous warmup, persona logic, and best-practice workflows. You launch campaigns with zero prompt writing. Clients can pull leads using AiSDR’s Live AI search, triple-verified for < 5 % bounce rate. 10. Campaign-based GTM automations – Follow-ups, low-intent nurturing, and call-task creation (complete with objection-handling talk tracks) post to HubSpot automatically through native two-way integration. 11. Dedicated GTM engineer – Continuous performance tuning, tactic reviews, and AI tweaks are included for every client on Team plans. No extra fees. Proven results: - 5-8.5% reply rate - 1-3 meetings booked per each 100 leads - 20,000+ meetings booked for clients - AI landed meetings for clients with Disney, Netflix, Wells Fargo, Klarna, Versace, Gucci, Delta, Jack in the Box, Bank of America, MasterCard, Airbnb, and more! AiSDR unites prospecting, personalization, engagement, and qualification in one platform, generating reliable pipeline by automating a variety of GTM sales plays, so you can book more and stress less.

Average Rating: 4.6/5.0

Total Reviews: 106

How Do G2 Users Rate AiSDR?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • Lead Gathering: 9.6/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.8/10 (Category avg: 8.7/10)
  • Analytics: 9.2/10 (Category avg: 8.5/10)

Who Is the Company Behind AiSDR?

  • Seller: AiSDR Inc.
  • Company Website:
  • Year Founded: 2023
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    50 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Marketing Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 74% Small, 25% Medium

What Do G2 Reviewers Say About AiSDR?

AI-generated summary from verified user reviews

Pros
  • Users commend the prompt and friendly customer support of AiSDR, enhancing their overall experience and productivity.
  • Users find AiSDR to have exceptional prospecting capabilities that enhance outreach and engagement effectively.
  • Users find AiSDR to be exceptionally easy to use, streamlining their outreach efforts effectively and intuitively.
  • Users rave about automation capabilities, enabling optimized outreach strategies that save time and enhance lead generation.
  • Users value the time-saving capabilities of AiSDR, enabling them to focus on strategic tasks and simplify outreach.
Cons
  • Users find the learning curve steep, necessitating time and guidance to master the AiSDR system effectively.
  • Users note the AI’s limitations in conversation timing and content accuracy, requiring ongoing manual oversight.
  • Users experience inaccuracy in content creation and reporting, impacting their overall satisfaction with AiSDR.
  • Users are frustrated with the limited email options and lack of features in AiSDR, impacting their experience.
  • Users face integration issues with AiSDR, complicating workflows due to limited compatibility with popular tools like Constant Contact.

What Are Recent G2 Reviews of AiSDR?

Spike

Spike is an AI-powered email and team communication platform that combines email, chat, meetings, and collaboration tools into a single, organized workspace. It is designed for professionals, small teams, and businesses that use email as their primary communication channel but want a faster, more streamlined way to manage daily interactions and tasks. By transforming traditional email into a chat-like format, Spike simplifies how users read and reply to messages. The platform removes repetitive headers, quoted text, and long chains, allowing conversations to appear as clean, continuous threads. Users can manage all email accounts, calendars, and contacts in one place while taking advantage of built-in AI to summarize conversations, draft replies, and organize the inbox automatically. Spike supports both individual and team use. Freelancers and professionals use it to manage clients and projects more efficiently, while teams rely on Spike to centralize communication, share files, and collaborate in real time without switching between multiple tools. Core Features: Conversational Email: Presents emails as natural chat-like conversations while remaining fully compatible with standard email protocols. AI Productivity Tools: Provides automatic summaries, suggested replies, translations, and content drafting to speed up workflow. Priority Inbox: Uses AI to sort incoming messages into relevant categories—Priority, Other, Notes, and Starred—helping users focus on what matters most. Integrated Meetings: Enables voice and video calls directly from email threads for faster coordination. Collaborative Notes and Docs: Allows users to create, edit, and share documents in real time within the inbox. Unified Inbox and Search: Consolidates multiple email accounts and calendars into a single interface with cross-account search. Shared Inbox: Helps teams manage customer and project communications collaboratively, ensuring faster response times. Compatibility: Works with Gmail, Outlook, iCloud, Office 365, Yahoo Mail, and all IMAP-supported accounts across desktop, mobile, and web platforms. Security and Privacy: Spike is ad-free and never sells or monetizes user data. All message data is encrypted using the AES-256 standard. Spike is suited for users seeking a unified communication platform that enhances productivity while maintaining the familiarity of email. It bridges the gap between traditional email clients and modern collaboration tools, offering a single, AI-enhanced workspace that helps individuals and teams stay focused and efficient.

Average Rating: 4.6/5.0

Total Reviews: 249

How Do G2 Users Rate Spike?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.2/10)
  • Lead Gathering: 8.5/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.8/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Spike?

  • Seller: Spike
  • Year Founded: 2014
  • HQ Location: Herzliya, IL
  • LinkedIn® Page: www.linkedin.com
    29 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 72% Small, 15% Medium

What Do G2 Reviewers Say About Spike?

AI-generated summary from verified user reviews

Pros
  • Users find Spike's chat-style interface intuitive and efficient, streamlining email management and enhancing productivity.
  • Users enjoy the innovative chat-style interface of Spike, making email management intuitive and reducing inbox anxiety.
  • Users value Spike for its conversational chat-style interface, simplifying communication and reducing email fatigue significantly.
  • Users love the conversational chat-style interface of Spike, which simplifies email management and enhances productivity.
  • Users love Spike's chat-style interface, simplifying email management and enhancing productivity by reducing clutter and inbox anxiety.
Cons
  • Users are frustrated with the missing offline capabilities in Spike, limiting functionality during connectivity issues.
  • Users are frustrated by Spike's limited features, particularly in offline access and restrictions on the free tier.
  • Users find integration issues with Spike, particularly regarding calendar and third-party functionality, impacting their workflow efficiency.
  • Users express frustration with Spike's high costs and restrictive free plan, leading to early upgrades and dissatisfaction.
  • Users find the limited customization options in Spike restricting, especially compared to traditional email clients.

What Are Recent G2 Reviews of Spike?

What Are G2 Users Discussing About Spike?

Myna

Myna is the AI customer engagement platform for businesses that live on conversations. Build AI agents that can do anything your business needs in a conversation. Give an agent the tools, connected apps, API calls and custom JavaScript, and it takes real action: it answers questions, books and reschedules, takes payments, updates records, opens tickets, runs campaigns, follows up, and hands off to a person when it matters. Agents work on every channel your customers use: SMS, phone, webchat, email, WhatsApp, Instagram, Facebook Messenger, Telegram and more, all on the same agent. ##The current state of AI agents AI agents are in demand, but there's a clear production gap: 91% of service leaders are under pressure to implement AI (Gartner, 2026). 42% of companies adopting AI agents are still testing a few or running early deployments (Deloitte, 2026). 74% have rolled back or shut down a live customer-communications AI agent (Sinch, 2026). Myna is built to close that gap. ##The Myna Agent Runtime Every Myna agent runs on a production agent harness. A reply isn't one model improvising. Each message passes through fixed stages: Pre-gates: duplicates, opt-outs, human takeover, channel compliance, message caps and business hours are checked in code before any model runs. Planner: works out what the customer needs and calls any tool the agent has, by name, for a bounded number of steps. Composer: a single stage writes the reply from confirmed tool evidence only, in the agent's persona. Post-gates: deterministic checks validate every claim in the reply against tool evidence before anything is sent. A failed action can never come out as "done." The result is agents that can take on any task and stay accurate while doing it, without anyone writing or maintaining prompts. Built to run at scale 100M+ AI operations processed 99%+ delivery rate 80%+ AI resolution rate Under 2s average response latency 99.9% platform uptime The platform /Workflow Studio: build any multi-step agent workflow on a visual canvas with agent nodes, conditions, connected apps, custom JavaScript and API calls. Test it in the Playground, then publish to any channel. /Engines: ready-made agent templates for scheduling, customer support, feedback, payments and checkout, plus templates shared by the community. /Memory Hub: knowledge bases built from websites, documents, tables and text, indexed for accurate retrieval, with usage analytics. /Personas: give each agent a backstory, six personality traits and a writing style. Or let the Emulator learn a voice from real messages your team has sent. /Conversational scheduling: agents check availability across multiple calendars, then book, move and confirm appointments inside the conversation, with no booking links. /Contact data and summaries: agents write what they learn into custom contact fields. When a conversation closes, the agent writes a summary, an engagement assessment and recommended next steps. /Radar: describe your ideal B2B prospect, enrich verified work emails and phone numbers, and hand qualified leads straight to an agent. /Built-in deliverability: telephony, A2P 10DLC registration, compliance for each channel, number warm-up and sending limits, with no third-party setup. /Analytics: real-time reporting on appointments, support tickets, CSAT and reputation. /Integrations: runs alongside HighLevel, Shopify and Zendesk, and connects to any other system through API calls. /Myna for Agencies: white-label Myna on your own domain, run unlimited client workspaces, set usage limits and rebill usage through Stripe. Used across home services, health and wellness, retail and e-commerce, salons and spas, restaurants, financial services, and by the agencies that serve them. Pricing: Starter is free and comes with $10 in credits, no credit card required. Pro is $99/month, Agency is $199/month, and Enterprise is custom, including HIPAA compliance. Usage is paid with credits at cost.

Average Rating: 5.0/5.0

Total Reviews: 44

How Do G2 Users Rate Myna?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.2/10)
  • Lead Gathering: 9.8/10 (Category avg: 8.5/10)
  • Audience Targeting: 9.3/10 (Category avg: 8.7/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Myna?

  • Seller: Myna
  • Year Founded: 2024
  • HQ Location: N/A
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 43% Small, 34% Medium

What Are Recent G2 Reviews of Myna?

SocialNowa

SocialNowa Chatbot is a Messenger Chatbot and Instagram DM Automation Tool. It is one of the best chatbot automation tools available in the market. It has some additional features which are unique to SocialNowa and are not provided by many of its Competitors. Like Unlimited Contact/Subscribers List, Multiple Bots and Social Media Schedular. With SocialNowa Chatbot making Chatbot Funnels is easy and it helps in converting the deals very fast. The tool makes it super simple for entrepreneurs to sell the product or services inside the chatbot with it’s integration to many payment gateways It also helps in increasing product sales and helps customers find the right product inside Facebook Messenger & Instagram DMs. The SocialNowa makes businesses able to automatically answer product questions, create product quizzes, and send customers to the point of purchase. SocialNowa Chatbot can help in cutting down client acquisition costs massively. Other Features Includes - Facebook Messenger Bot Instagram DM Automation Instagram Auto Comment - Reply Facebook Auto Comment - Reply E-Commerce Feature Digital Product Store Social Media Scheduler Visual Drag and Drop Flow Builder Subscriber Broadcasting Live Chat Fetaure Messenger Opt in Form Chatbot Templates Website Comparision (Upcoming) Hashtag Research (Upcoming) Facebook Interest Explorer (Upcoming) GMB Manager (Upcoming) Data Insight Analytics Integrated Google Sheet

Average Rating: 4.8/5.0

Total Reviews: 39

How Do G2 Users Rate SocialNowa?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.2/10)
  • Lead Gathering: 9.4/10 (Category avg: 8.5/10)
  • Audience Targeting: 9.2/10 (Category avg: 8.7/10)
  • Analytics: 8.9/10 (Category avg: 8.5/10)

Who Is the Company Behind SocialNowa?

  • Seller: DigiNowa
  • Year Founded: 2021
  • HQ Location: Pune, Maharashtra
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Health, Wellness and Fitness
  • Company Size: 95% Small

What Are Recent G2 Reviews of SocialNowa?

What Are G2 Users Discussing About SocialNowa?

Yukta Rustagi
YR
Researched and written by Yukta Rustagi
Updated October 21, 2026