# Top Free Conversational Marketing Software - Page 3

## How Many Conversational Marketing Software Products Does G2 Track?

**Total Products under this Category:** 301

### Category Stats (Jul 2026)

- **Average Rating:** 4.55/5 (↑0.02 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** 360Dialog (+3.42%) - Among all products in this category, 360Dialog recorded the largest rating increase compared to last month

_Last updated: July 25, 2026_

## How Does G2 Rank Conversational Marketing Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 80,600+ Authentic Reviews
- 301+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Conversational Marketing Software
 ![G2 Grid® for Conversational Marketing Software plotting products by satisfaction and market presence](https://www.g2.com/categories/conversational-marketing/grids.png?focus%5B%5D=364&focus%5B%5D=90225&focus%5B%5D=1934&focus%5B%5D=19432&focus%5B%5D=10366&focus%5B%5D=164832&focus%5B%5D=54467&focus%5B%5D=61400)

Highlighted products: HubSpot Marketing Hub, Qualified, ActiveCampaign, Birdeye, Podium, Storylane, Exceed.ai, and Tidio.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversational-marketing/grids.json?focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=qualified&focus%5B%5D=activecampaign&focus%5B%5D=birdeye&focus%5B%5D=podium&focus%5B%5D=storylane&focus%5B%5D=exceed-ai&focus%5B%5D=tidio)

**Sponsored**

### LiveChat

LiveChat is a comprehensive customer communication platform that enables businesses to connect with their website visitors and customers in real-time, driving sales, delivering support, and enhancing customer satisfaction. Designed for ecommerce teams, the platform boosts AOV, upsell, and overall ROI by engaging shoppers at the right moment and converting more traffic into revenue. AI and advanced analytics surface sales opportunities, automate routine conversations, and give clear visibility into performance. All essential tools - including AI automation, analytics, a customizable chat widget, and agent apps - come together in one easy-to-deploy, no-code platform that delivers value quickly. ✅ Benefits • Higher conversions by capturing visitor attention at key moments through proactive, real-time engagement. • Lower operational overhead and greater agent productivity thanks to managing all communication channels in one unified workspace. • Better business decisions and clearer performance insights driven by transparent reporting on conversions, lead quality, and sales opportunities. • Faster responses and more time for high-value conversations enabled by AI that automates routine work and supports agents with smart assistance. • Stronger customer engagement and higher average order value through chat experiences tailored to your brand and optimized for upsell. 💬 Key features • Chat tools and widget: Real-time, two-way conversations with visitors, supported by file sharing, chat archives, automated greetings (like sneak-peek and inactivity prompts), seamless chat transfer, and post-chat ratings. • Multi-channel messaging: Manage all conversations from a single workspace - one license covers unlimited websites and apps, plus Facebook Messenger, WhatsApp Business, and email. • AI and automation: Leverage built-in AI features, including Copilot, reply suggestions, chat summaries, and insights extracted from high-volume conversations to boost efficiency and speed. • Analytics and reporting: Access intuitive dashboards that track agent performance, conversions, customer behavior, and more, with robust filtering and easy data export. • Customization and integrations: Tailor the widget’s appearance, language, and brand voice, and extend capabilities with 200+ integrations across CRMs, ecommerce platforms, help desks, and automation tools. • Easy implementation: Add LiveChat to your site with a simple code snippet-no heavy development or complex setup required. • Security and support: Benefit from enterprise-grade security, reliable infrastructure, and 24/7/365 customer support to keep your communication running flawlessly. 🌎 Trusted by teams worldwide to drive growth Thousands of companies worldwide utilize LiveChat to deliver fast and personalized customer interactions. Over 40% of customers prefer brands that offer live chat, and businesses that consistently use it see higher conversion rates and stronger engagement. LiveChat helps teams work more efficiently, improve satisfaction, and drive measurable growth. Adding specific customer results - like increases in conversions or agent productivity - can further highlight its impact. About Us LiveChat was created by Text S.A., a global software company headquartered in Wrocław, Poland. For over two decades, we’ve been dedicated to building tools that help businesses communicate better with their customers. LiveChat serves companies in more than 150 countries - from growing ecommerce stores to established B2B SaaS organizations - empowering them to deliver fast, personal, and effective customer service.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1346&secure%5Bchosen_at%5D=2026-07-31T12%3A27%3A59Z&secure%5Bdisplayable_resource_id%5D=1346&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1346&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1856&secure%5Bresource_id%5D=1346&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fconversational-marketing%2Ffree%3Fpage%3D3&secure%5Btoken%5D=5f424d427ce03c8797e1904464073c27e0d35fba419fb4e53d8a132bcabe71a6&secure%5Burl%5D=https%3A%2F%2Fwww.livechat.com%2F&secure%5Burl_type%5D=free_trial)

### [marketbetter](https://www.g2.com/products/marketbetter/reviews)

marketbetter.ai is the all-in-one AI-powered lead engagement and communication platform used by fortune 5000 companies to acquire and convert new prospects. marketbetter's innovative AI platform 10x's your marketing team. marketbetter's behavioral based nudging helps businesses respond to leads instantly, anytime of the day or night—significantly increasing lead conversion rates and revenue. marketbetter helps businesses book more meetings, generate SEO content for targeted keywords, and auto enriches your leads . Businesses can easily install and identify their top prospects and start engaging with them via channels that are familiar to them such as Microsoft Teams or Slack. Additionally, with marketbetter's AI assistance, businesses can efficiently handle prospect inquiries seamlessly across all communication channels, providing timely and accurate responses that drive leads. marketbetter uses conversational insights to then address content by addressing the most pressing prospect questions and interactions. By using a combination of the interactions, keyword metrics and images, marketbetter is able to provide you content that will leave your competitors in the SEO dust.

**Average Rating:** 4.9/5.0

**Total Reviews:** 27

#### How Do G2 Users Rate marketbetter?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **Lead Gathering:** 10.0/10 (Category avg: 8.4/10)
- **Targeting:** 10.0/10 (Category avg: 8.7/10)
- **Analytics:** 8.9/10 (Category avg: 8.4/10)

#### Who Is the Company Behind marketbetter?

- **Seller:** [marketbetter.ai](https://www.g2.com/sellers/marketbetter-ai)
- **Year Founded:** 2024
- **HQ Location:** Plano, Texas
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9384b67ef2c9a077e5c744e3fadf329d97ae16c9d26eb9f6d3516c3b5ba809aa&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmarketbetter%2F&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Telecommunications, Information Technology and Services
- **Company Size:** 37% Medium, 37% Small

#### What Do G2 Reviewers Say About marketbetter?

_AI-generated summary from verified user reviews_

##### Pros

- Users find marketbetter's **ease of use** transformative, enabling quick setup and an exceptional experience for website visitors.
- Users enjoy the **easy setup** of Marketbetter, appreciating its simple interface and quick onboarding process.
- Users praise the **user-friendly interface** of Marketbetter, appreciating its simple setup and powerful, feature-rich platform.
- Users commend the **responsive and helpful customer support** provided by Marketbetter, enhancing their overall experience and success.
- Users find the **implementation ease** of MarketBetter exceptional, with quick setup and seamless integration enhancing their workflows.

##### Cons

- Users find the **learning curve steep** , requiring assistance and better documentation for effective use of Marketbetter.
- Users find the **poor navigation** of MarketBetter challenging, making it hard to fully utilize the platform's potential.
- Users find **usage limitations** frustrating due to complex navigation and a need for better user-friendly guidance.
- Users find the **complex interface** challenging, requiring assistance for navigation and content updates.
- Users find the **complexity** of the platform overwhelming, often needing assistance to navigate and utilize its features.

#### What Are Recent G2 Reviews of marketbetter?

**["AI-Powered Efficiency with a User-Friendly Twist"](https://www.g2.com/survey_responses/marketbetter-review-12323537)**

**Rating:** 5.0/5.0 stars

_— Juan D._

[Read full review](https://www.g2.com/survey_responses/marketbetter-review-12323537)

**["Revolutionized Our SDR Campaigns Effortlessly"](https://www.g2.com/survey_responses/marketbetter-review-12345739)**

**Rating:** 5.0/5.0 stars

_— tanya H._

[Read full review](https://www.g2.com/survey_responses/marketbetter-review-12345739)

### [Dashly](https://www.g2.com/products/dashly/reviews)

Dashly is a conversational marketing platform. It helps over 700 SaaS and EdTech companies grow conversions and revenue by turning each interaction with clients into a person-to-person conversation. Put it on another level with call scheduling and video calls. With proactive messaging, a chatbot, and pop-up windows you can generate more leads and qualify them. The leads are collected in eCRM and segmented - that's how you start email marketing. Manage both manual and triggered communication - these are available with live chat messages, pop-up windows and emails. Features: - Capture leads using chatbot made in easy-to-use Chatbot Builder; - Store and manage them in eCRM; - Track your visitors' actions; - Make the best offers using pop-up; - Integrate with your favorite services; - Have all visitors' messages in one admin panel; - Respond your visitors in Live chat for perfect support; - Increase conversions with triggered emails; - Analyze your performance building funnels.

**Average Rating:** 4.7/5.0

**Total Reviews:** 66

#### How Do G2 Users Rate Dashly?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10)
- **Lead Gathering:** 9.2/10 (Category avg: 8.4/10)
- **Targeting:** 9.3/10 (Category avg: 8.7/10)
- **Analytics:** 9.4/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Dashly?

- **Seller:** [Dashly](https://www.g2.com/sellers/dashly)
- **Year Founded:** 2018
- **HQ Location:** Wilmington, Delaware
- **Twitter:** @dashly  
39 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5a7949e84f2c2332c76d5b1de12103fbdc412b33c9a12a1ba4891394ee1de2c2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18558027%2F&secure%5Burl_type%5D=linkedin_company_website)  
28 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO
- **Top Industries:** Marketing and Advertising, Computer Software
- **Company Size:** 90% Small, 10% Medium

#### What Do G2 Reviewers Say About Dashly?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **automation speed** of Dashly, enabling quick setup for bots and effective lead data collection.
- Users are impressed by the **automation efficiency** of Dashly, enabling quick bot setup and effective lead management.
- Users benefit from **quick automation features** that streamline user replies and enhance lead collection effectively.
- Users praise the **responsive support** of Dashly, enhancing their marketing metrics and revenue with customizable solutions.
- Users value the **user-friendly email marketing** of Dashly, noting improved metrics and revenue growth.

##### Cons

- Users find the interface **not intuitive** , but appreciate the helpful customer support for setup and customization.
- Users face challenges with **deletion issues** , finding it difficult to resolve problems independently.
- Users find **editing difficulties** challenging, often needing assistance to resolve problems effectively.
- Users face **email issues** with Dashly, particularly regarding newsletter deliverability challenges affecting communication effectiveness.
- Users struggle with **error issues** , finding it challenging to resolve problems independently and facing bugs in features.

#### What Are Recent G2 Reviews of Dashly?

**["A chatbot for automatically answering simple questions from users about your site"](https://www.g2.com/survey_responses/dashly-review-10792412)**

**Rating:** 5.0/5.0 stars

_— Sabina V._

[Read full review](https://www.g2.com/survey_responses/dashly-review-10792412)

**["A good product for support and marketing automation"](https://www.g2.com/survey_responses/dashly-review-10775054)**

**Rating:** 4.5/5.0 stars

_— Alex N._

[Read full review](https://www.g2.com/survey_responses/dashly-review-10775054)

#### What Are G2 Users Discussing About Dashly?

- [What is Dashly used for?](https://www.g2.com/discussions/what-is-dashly-used-for)

### [Botpress](https://www.g2.com/products/botpress/reviews)

Botpress is the enterprise-grade AI agent platform for customer support. Founded as an AI agent company, Botpress has spent 10 years building the infrastructure that makes enterprise-grade AI support possible, with over 750,000 agents shipped. Botpress offers a complete platform for building, deploying, and managing AI-powered customer support experiences. Its AI-native helpdesk combines ticket management, routing, agent workspaces, analytics, and customer communication channels in a single system, allowing AI agents and human agents to collaborate seamlessly while preserving full conversation context. Organizations can either integrate it with existing platforms such as Zendesk, Intercom, and Freshdesk or use it as a standalone solution. For teams that want to build their own AI agents, Botpress provides Studio, a visual no-code builder with integrations, knowledge base connectivity, and multi-channel deployment. Technical teams can also use the Agent Development Kit (ADK), a code-first framework that provides full control over agent logic, integrations, and behavior. Botpress can handle the tickets that every other tool escalates, due to its deep history is AI agent infrastructure. There is no technical ceiling on what it can do, and developer-level control is available for teams that need to go further. Botpress works on top of any existing helpdesk as an overlay or as a fully standalone helpdesk. In 2025, Botpress raised a $25M Series B led by FRAMEWORK Ventures with participation from HubSpot, Deloitte, and Inovia, to accelerate platform growth and global adoption. The company continues to expand its ecosystem of tools, integrations, and prebuilt workflows, making it easier for businesses to adopt AI agents in real-world use cases. Botpress stands at the center of the shift from static chatbots to autonomous AI systems. By providing the infrastructure for safe, scalable, and production-ready agents, Botpress enables companies to transform how work gets done across customer-facing and internal processes.

**Average Rating:** 4.5/5.0

**Total Reviews:** 419

#### How Do G2 Users Rate Botpress?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.1/10)
- **Lead Gathering:** 8.7/10 (Category avg: 8.4/10)
- **Targeting:** 8.0/10 (Category avg: 8.7/10)
- **Analytics:** 8.0/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Botpress?

- **Seller:** [Botpress](https://www.g2.com/sellers/botpress)
- **Company Website:** botpress.com
- **Year Founded:** 2017
- **HQ Location:** Quebec, QC
- **Twitter:** @getbotpress  
2,651 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fd0f42dfd28093fae74f06db23fc73f416bbad3bac109e1336598a33d1f414fe&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F27121841&secure%5Burl_type%5D=linkedin_company_website)  
104 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Founder
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 74% Small, 15% Medium

#### What Do G2 Reviewers Say About Botpress?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Botpress, enabling quick chatbot creation without the need for coding skills.
- Users appreciate the **flexible features** of Botpress, enabling rapid development of sophisticated AI-driven chatbots seamlessly integrated into their platforms.
- Users commend the **multiple tool integrations** of Botpress, simplifying chatbot implementation and enhancing adaptability to needs.
- Users value the **easy integrations** of Botpress, enhancing adaptability with tools like WhatsApp and Slack seamlessly.
- Users praise the **intuitive interface** of Botpress, making chatbot creation easy for everyone, including non-developers.

##### Cons

- Users face a **steep learning curve** with Botpress due to lack of guides and complex setup issues.
- Users face **limited features** in Botpress, struggling with conversation management and lacking essential functionality for effective support.
- Users struggle with **missing essential features** in Botpress, hindering effective conversation management and support capabilities.
- Users find the **steep learning curve** of Botpress challenging, particularly for complex customizations beyond basic features.
- Users find the **poor documentation** frustrating, leading to confusion and wasted time troubleshooting issues with Botpress.

#### What Are Recent G2 Reviews of Botpress?

**["Fast, Flexible Chatbot Building with a Powerful Visual Flow Builder"](https://www.g2.com/survey_responses/botpress-review-13121470)**

**Rating:** 4.5/5.0 stars

_— Verified User in Oil & Energy_

[Read full review](https://www.g2.com/survey_responses/botpress-review-13121470)

**["Versatile and User-Friendly with Room for AI Improvement"](https://www.g2.com/survey_responses/botpress-review-13096353)**

**Rating:** 4.5/5.0 stars

_— Cristian C._

[Read full review](https://www.g2.com/survey_responses/botpress-review-13096353)

#### What Are G2 Users Discussing About Botpress?

- [How do you use Botpress?](https://www.g2.com/discussions/how-do-you-use-botpress) - 2 comments
- [Is Botpress open source?](https://www.g2.com/discussions/is-botpress-open-source) - 3 comments
- [Is Botpress good?](https://www.g2.com/discussions/is-botpress-good) - 2 comments, 2 upvotes
- [What language does Botpress use?](https://www.g2.com/discussions/what-language-does-botpress-use) - 2 comments

### [TARS](https://www.g2.com/products/tars/reviews)

Tars is an AI Agent builder platform that enables enterprises to automate workflows and customer interactions with reliable, intelligent, and scalable AI Agents. The easy-to-navigate visual drag-and-drop builder and AI configuration options make the building process straightforward. Tars allows users to maintain complete control over knowledge addition, ranking, ingestion, and more through sectional indexing for deep document understanding. Additionally, over 300 built-in tools make it easy to build customized AI Agents that work with your data and connect to your tech stack. The platform's evaluation systems ensure Agents perform accurately and consistently, while live chat capabilities enable seamless routing of complex cases to human teams when needed. Users can deploy their AI Agents across multiple channels by embedding them on websites or connecting them to platforms like Slack and WhatsApp. With comprehensive analytics, users can track every interaction through full conversation transcripts for continuous improvement at each step of the flow.

**Average Rating:** 4.6/5.0

**Total Reviews:** 149

#### How Do G2 Users Rate TARS?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)
- **Lead Gathering:** 8.9/10 (Category avg: 8.4/10)
- **Targeting:** 9.1/10 (Category avg: 8.7/10)
- **Analytics:** 8.7/10 (Category avg: 8.4/10)

#### Who Is the Company Behind TARS?

- **Seller:** [TARS](https://www.g2.com/sellers/tars)
- **Year Founded:** 2016
- **HQ Location:** Newark, DE
- **Twitter:** @hellotars\_ai  
765 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e9e1934d67f2428efcf125e394c2d442ae2b9afec1d5ae5364f9778b36a508d5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10377263%2F&secure%5Burl_type%5D=linkedin_company_website)  
46 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Marketing and Advertising, Financial Services
- **Company Size:** 57% Small, 34% Medium

#### What Do G2 Reviewers Say About TARS?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **customization options** of TARS bots, enhancing brand consistency and user engagement seamlessly.
- Users celebrate the **customer success** aspect of TARS, experiencing increased leads and enhanced engagement through personalized bots.
- Users love the **customizability** of TARS, enabling tailored bots that enhance brand consistency and user engagement.
- Users love the **high level of customization** in TARS, allowing bots to reflect their brand and engage effectively.
- Users enjoy the **ease of use** of TARS, leading to increased engagement and higher completion rates for forms.

#### What Are Recent G2 Reviews of TARS?

**["Fulfill the requirement on time with adequate support."](https://www.g2.com/survey_responses/tars-review-9329988)**

**Rating:** 4.5/5.0 stars

_— SAIPRASAD C._

[Read full review](https://www.g2.com/survey_responses/tars-review-9329988)

**["Incredible tool for creating a chatbot"](https://www.g2.com/survey_responses/tars-review-9058767)**

**Rating:** 5.0/5.0 stars

_— Khushboo K._

[Read full review](https://www.g2.com/survey_responses/tars-review-9058767)

#### What Are G2 Users Discussing About TARS?

- [What is TARS used for?](https://www.g2.com/discussions/what-is-tars-used-for) - 1 comment

### [Freshchat](https://www.g2.com/products/freshworks-freshchat/reviews)

Freshchat (a product of Freshworks Inc.) is a conversational engagement solution that helps businesses engage with customers across multiple channels such as web chat, email, phone, and social channels like WhatsApp, Instagram, and iMessage. Freshchat also offers native AI-powered chatbots that can be easily built with a no-code builder, which helps businesses provide personalized self-service at scale. With Freshchat's journey builder and ready-made playbooks, businesses can stay ahead of their customer's needs and support them proactively whenever necessary. Freshchat also provides a comprehensive view of the customer's conversation history and other relevant information, making agents more productive and enabling them to provide personalized experiences.

**Average Rating:** 4.4/5.0

**Total Reviews:** 468

#### How Do G2 Users Rate Freshchat?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10)
- **Lead Gathering:** 8.9/10 (Category avg: 8.4/10)
- **Targeting:** 9.0/10 (Category avg: 8.7/10)
- **Analytics:** 8.6/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Freshchat?

- **Seller:** [Freshworks](https://www.g2.com/sellers/freshworks)
- **Year Founded:** 2010
- **HQ Location:** San Mateo, CA
- **Twitter:** @FreshworksInc  
19,020 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5f531480627d021846a1bab97814f28776888079b40b7e07b52045e7d1e35c99&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffreshworks-inc%2F&secure%5Burl_type%5D=linkedin_company_website)  
7,505 employees on LinkedIn®
- **Ownership:** NASDAQ: FRSH

#### Who Uses This Product?

- **Who Uses This:** Founder
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 59% Small, 36% Medium

#### What Do G2 Reviewers Say About Freshchat?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Freshchat's **ease of use** remarkable, allowing quick automation setups and seamless customer interactions.
- Users appreciate the **convenience of multiple channels** in Freshchat, enhancing customer support efficiency and personalization.
- Users appreciate the **user-friendly interface and features** of FreshChat for efficient customer support management.
- Users appreciate the **ease of Automations** in Freshchat, enabling quick resolutions and customizable user interactions.
- Users value the **seamless integrations** of Freshchat, streamlining customer support across multiple channels effortlessly.

##### Cons

- Users find that Freshchat's **AI limitations** hinder advanced automation and complex routing compared to competitors.
- Users experience **chatbot issues** with Freddy AI, citing limited automation and understanding affecting overall efficiency.
- Users experience **chat issues** with confusing dashboards, missed notifications, and limited message editing options.
- Users find the **learning curve steep** due to tricky custom reports and complex chatbot setup.
- Users find Freshchat's **limited AI capabilities** inadequate for nuanced automation and complex routing compared to competitors.

#### What Are Recent G2 Reviews of Freshchat?

**["Fresh Experience with Intuitive Agent Builder"](https://www.g2.com/survey_responses/freshchat-review-12923561)**

**Rating:** 4.5/5.0 stars

_— Akshat K._

[Read full review](https://www.g2.com/survey_responses/freshchat-review-12923561)

**["Streamlined Chat Management with Robust Features"](https://www.g2.com/survey_responses/freshchat-review-12657839)**

**Rating:** 4.0/5.0 stars

_— Mandip P._

[Read full review](https://www.g2.com/survey_responses/freshchat-review-12657839)

### [Kenyt](https://www.g2.com/products/kenyt/reviews)

Kenyt.AI offers both managed and self-serve AI Assistants to improve customer engagement across marketing, sales and support. Working with over 1000+ customers across verticals like Real Estate, Hospitals & Healthcare, Education, eCommerce and Restaurants - Kenyt.AI is a 5-year-old company in the conversational AI space. With over a million messages being exchanged on its chatbots every month, Kenyt.AI has built reliable conversational flows that can capture up to 3X more leads from the existing marketing activities and improve sales conversions by up to 50%. Kenyt.AI also offers a self-serve option for customers looking to build chatbots on their own with extensive training material and an easy to use dashboard that can help you get running in under 3 minutes.

**Average Rating:** 4.6/5.0

**Total Reviews:** 12

#### How Do G2 Users Rate Kenyt?

- **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Kenyt?

- **Seller:** [Kenyt Technologies](https://www.g2.com/sellers/kenyt-technologies)
- **Year Founded:** 2017
- **HQ Location:** Hyderabad, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=84b67e1048f101d7c6047351951f53eb36519f065fdc44b0a0876f585436d8eb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkenytai&secure%5Burl_type%5D=linkedin_company_website)  
47 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 58% Medium, 33% Small

#### What Do G2 Reviewers Say About Kenyt?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend Kenyt's **exceptional customer support** , highlighting quick response times and outstanding service quality.
- Users commend Kenyt for its **exceptional efficiency** , streamlining HR tasks and improving overall business processes.
- Users value the **outstanding integration capabilities** of Kenyt, enhancing business flexibility and efficiency for growth.
- Users value the **business growth capabilities** of Kenyt, enhancing market reach and improving lead generation strategies.
- Users praise the **customization and flexibility** of Kenyt, making it an outstanding tool for business growth.

##### Cons

- Users are disappointed by the **limited analytics** provided by Kenyt, lacking essential Google integrations for effective marketing.
- Users are disappointed by the lack of **Google integration and collaboration analytics** features in Kenyt.
- Users find the **limited features** of Kenyt lacking essential Google integration and analytics capabilities.
- Users experience **slow loading** , causing frustration and delays when using the Kenyt product.

#### What Are Recent G2 Reviews of Kenyt?

**["Best software for engagement and quick chats"](https://www.g2.com/survey_responses/kenyt-review-11460243)**

**Rating:** 5.0/5.0 stars

_— Aaron J._

[Read full review](https://www.g2.com/survey_responses/kenyt-review-11460243)

**["Impressive AI tool with various functioning"](https://www.g2.com/survey_responses/kenyt-review-9707998)**

**Rating:** 4.5/5.0 stars

_— Vrushti L._

[Read full review](https://www.g2.com/survey_responses/kenyt-review-9707998)

#### What Are G2 Users Discussing About Kenyt?

- [What is Kenyt used for?](https://www.g2.com/discussions/what-is-kenyt-used-for)

### [BlueConic](https://www.g2.com/products/blueconic-blueconic/reviews)

Experience the most creative and compliant way to collect data directly from consumers. Create fun, engaging, interactive experiences that drive more sales, fuel engagement, and capture the valuable first-party data.

**Average Rating:** 4.5/5.0

**Total Reviews:** 104

#### How Do G2 Users Rate BlueConic?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10)
- **Lead Gathering:** 8.5/10 (Category avg: 8.4/10)
- **Targeting:** 7.9/10 (Category avg: 8.7/10)
- **Analytics:** 8.4/10 (Category avg: 8.4/10)

#### Who Is the Company Behind BlueConic?

- **Seller:** [BlueConic](https://www.g2.com/sellers/blueconic)
- **Company Website:** www.blueconic.com
- **Year Founded:** 2010
- **HQ Location:** Boston, Massachusetts
- **Twitter:** @blueconic  
2,267 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d249c93e6e84c3d7232613c173c705a9a3f3e578e598171d8850d4a96e83eebc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5057388%2F&secure%5Burl_type%5D=linkedin_company_website)  
166 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Consumer Goods, Retail
- **Company Size:** 38% Medium, 34% Small

#### What Do G2 Reviewers Say About BlueConic?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Jebbit, enabling quick and seamless creation of engaging experiences.
- Users find Jebbit **extremely helpful** for collecting first-party data through engaging and customizable campaigns.
- Users praise Jebbit's **responsive customer support** , consistently highlighting their helpfulness and ability to resolve issues quickly.
- Users value the **easy setup** of Jebbit, facilitating quick launch of quizzes and personalized experiences.
- Users value the **intuitive interface** of Jebbit, facilitating engaging and interactive experiences for first-party data collection.

##### Cons

- Users note a **steep learning curve** with Jebbit, requiring advanced skills for optimal design and functionality.
- Users find Jebbit to be **not intuitive** , complicating the process of building and implementing experiences effectively.
- Users find Jebbit to be **not user-friendly** , with issues in basic setup and navigation on mobile devices.
- Users find the **steep learning curve** challenging, especially for advanced features and custom branding adjustments in Jebbit.
- Users find the **difficult setup** of Jebbit complicates implementation and creates issues during quiz configuration.

#### What Are Recent G2 Reviews of BlueConic?

**["Streamlined & Effective Data Collection"](https://www.g2.com/survey_responses/blueconic-review-10802280)**

**Rating:** 4.0/5.0 stars

_— Verified User in Cosmetics_

[Read full review](https://www.g2.com/survey_responses/blueconic-review-10802280)

**["Free From Code"](https://www.g2.com/survey_responses/blueconic-review-6672488)**

**Rating:** 5.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/blueconic-review-6672488)

#### What Are G2 Users Discussing About BlueConic?

- [What is Jebbit used for?](https://www.g2.com/discussions/what-is-jebbit-used-for) - 1 comment

### [Spike](https://www.g2.com/products/spike/reviews)

Spike is an AI-powered email and team communication platform that combines email, chat, meetings, and collaboration tools into a single, organized workspace. It is designed for professionals, small teams, and businesses that use email as their primary communication channel but want a faster, more streamlined way to manage daily interactions and tasks. By transforming traditional email into a chat-like format, Spike simplifies how users read and reply to messages. The platform removes repetitive headers, quoted text, and long chains, allowing conversations to appear as clean, continuous threads. Users can manage all email accounts, calendars, and contacts in one place while taking advantage of built-in AI to summarize conversations, draft replies, and organize the inbox automatically. Spike supports both individual and team use. Freelancers and professionals use it to manage clients and projects more efficiently, while teams rely on Spike to centralize communication, share files, and collaborate in real time without switching between multiple tools. Core Features: Conversational Email: Presents emails as natural chat-like conversations while remaining fully compatible with standard email protocols. AI Productivity Tools: Provides automatic summaries, suggested replies, translations, and content drafting to speed up workflow. Priority Inbox: Uses AI to sort incoming messages into relevant categories—Priority, Other, Notes, and Starred—helping users focus on what matters most. Integrated Meetings: Enables voice and video calls directly from email threads for faster coordination. Collaborative Notes and Docs: Allows users to create, edit, and share documents in real time within the inbox. Unified Inbox and Search: Consolidates multiple email accounts and calendars into a single interface with cross-account search. Shared Inbox: Helps teams manage customer and project communications collaboratively, ensuring faster response times. Compatibility: Works with Gmail, Outlook, iCloud, Office 365, Yahoo Mail, and all IMAP-supported accounts across desktop, mobile, and web platforms. Security and Privacy: Spike is ad-free and never sells or monetizes user data. All message data is encrypted using the AES-256 standard. Spike is suited for users seeking a unified communication platform that enhances productivity while maintaining the familiarity of email. It bridges the gap between traditional email clients and modern collaboration tools, offering a single, AI-enhanced workspace that helps individuals and teams stay focused and efficient.

**Average Rating:** 4.6/5.0

**Total Reviews:** 250

#### How Do G2 Users Rate Spike?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10)
- **Lead Gathering:** 8.5/10 (Category avg: 8.4/10)
- **Targeting:** 8.8/10 (Category avg: 8.7/10)
- **Analytics:** 8.3/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Spike?

- **Seller:** [Spike](https://www.g2.com/sellers/spike)
- **Year Founded:** 2014
- **HQ Location:** Herzliya, IL
- **Twitter:** @SpikeNowHQ  
3,036 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5468243a1a8ea41c9a6f4fd80733e16ead52cf0d3b133ce294e5a1b3e5651140&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3240452%2F&secure%5Burl_type%5D=linkedin_company_website)  
30 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 72% Small, 15% Medium

#### What Do G2 Reviewers Say About Spike?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Spike, simplifying email management and enhancing productivity with its intuitive interface.
- Users appreciate Spike for its **easy email management** , making it simple to read and organize all messages.
- Users value the **intuitive chat-style interface** of Spike, which simplifies email management and enhances communication.
- Users value the **transformative email experience** Spike provides, making communication intuitive and reducing inbox anxiety.
- Users love Spike's **intuitive chat-style interface** that reduces inbox anxiety and consolidates communication seamlessly.

##### Cons

- Users report **missing features** in Spike, including limited message history and lack of integration options for advanced workflows.
- Users highlight **limited features** in Spike, such as restricted message history and inadequate support for Japanese searches.
- Users face **integration issues** with Spike, limiting connectivity with external email providers and task management systems.
- Users find the **pricing to be high** , particularly due to limitations in the free tier and offline access issues.
- Users express concerns about **limited customization** options in Spike, particularly regarding notifications and offline functionality.

#### What Are Recent G2 Reviews of Spike?

**["Transformative Chat-Based Email Efficiency"](https://www.g2.com/survey_responses/spike-review-12664813)**

**Rating:** 4.0/5.0 stars

_— Virat K._

[Read full review](https://www.g2.com/survey_responses/spike-review-12664813)

**["All-in-One Email Productivity Tool"](https://www.g2.com/survey_responses/spike-review-12264685)**

**Rating:** 5.0/5.0 stars

_— Sorabuddin M._

[Read full review](https://www.g2.com/survey_responses/spike-review-12264685)

#### What Are G2 Users Discussing About Spike?

- [What is Spike used for?](https://www.g2.com/discussions/what-is-spike-used-for) - 1 comment
- [What is Spike analysis?](https://www.g2.com/discussions/what-is-spike-analysis)
- [Why is a spike called a spike in agile?](https://www.g2.com/discussions/why-is-a-spike-called-a-spike-in-agile) - 1 comment
- [What is a spike task?](https://www.g2.com/discussions/what-is-a-spike-task) - 2 comments
- [What is a spike in Devops?](https://www.g2.com/discussions/what-is-a-spike-in-devops) - 2 comments, 1 upvote

### [Landbot](https://www.g2.com/products/landbot/reviews)

Landbot is a no-code AI Agent builder that lets revenue teams (Demand Gen, Growth, Marketing Ops, RevOps) build AI-enhanced, multi-channel lead workflows without engineering, so they capture more qualified leads faster and with less operational friction. Our visual, no-code builder combines predictable linear flows, native AI blocks, and an integrated AI Copilot that guides users through building, testing, and optimizing chatbots and agents while teaching best practices and discovering new features. At its core, Landbot pairs two complementary approaches: a visual, linear flow builder for predictable user journeys, and native AI steps for flexible, natural language interactions. That hybrid model solves a common trade-off: linear flows provide business control and deterministic routing for conversions and handoffs, while AI steps let you handle open-ended user intent, reduce friction, and increase engagement — all while keeping the conversation within a tested workflow. The best of both worlds combined into one powerful, no-code visual builder to keep full control of your flows. With multi-channel delivery (web, WhatsApp) and bi-directional CRM & automation connectors, Landbot shortens time-to-market, improves conversion, and makes scaling campaigns practical for marketing and sales teams. Landbot integrates bi-directionally with CRMs (HubSpot, Salesforce,...) and automation stacks (n8n, Zapier, Make...), so it sits naturally alongside marketing automation and sales platforms rather than replacing them. The result: visually on-brand agents, fewer abandoned forms, higher lead quality, faster launches, and more confident teams. If you want conversational experiences that are fast to build, easy to govern, on-brand, and optimized for conversion, Landbot is designed for you.

**Average Rating:** 4.7/5.0

**Total Reviews:** 306

#### How Do G2 Users Rate Landbot?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)
- **Lead Gathering:** 8.8/10 (Category avg: 8.4/10)
- **Targeting:** 8.5/10 (Category avg: 8.7/10)
- **Analytics:** 8.3/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Landbot?

- **Seller:** [Landbot.io](https://www.g2.com/sellers/landbot-io)
- **Company Website:** landbot.io
- **Year Founded:** 2017
- **HQ Location:** Barcelona, ES
- **Twitter:** @landbot\_io  
2,166 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fea191b46c7af8e15040cad9dc1cdcf016571ebb7e76a57f30f82624c68b000d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F11248746%2F&secure%5Burl_type%5D=linkedin_company_website)  
62 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Founder
- **Top Industries:** Marketing and Advertising, Financial Services
- **Company Size:** 75% Small, 20% Medium

#### What Do G2 Reviewers Say About Landbot?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Landbot's **ease of use** exceptional, making bot creation accessible and enjoyable for everyone.
- Users love the **super easy and user-friendly** interface of Landbot, making bot creation accessible for everyone.
- Users love the **intuitive interface** of Landbot, making bot creation simple and accessible for everyone.
- Users love the **easy setup** of Landbot, enabling quick and intuitive chatbot creation without prior experience.
- Users love the **interactive and customizable design** of Landbot, enhancing engagement and usability for all users.

##### Cons

- Users are frustrated with **missing features** , particularly the lack of mobile app support and limited language options.
- Users find **limited features** frustrating, particularly for advanced logic and dynamic content without coding skills.
- Users find Landbot to be **expensive** , especially for simple surveys where advanced features may be unnecessary.
- Users find the **layout issues** in Landbot to be frustrating, especially when editing feature-heavy bots.
- Users suggest improvements to the **chat functionality** , citing layout issues and a need for better mobile experience.

#### What Are Recent G2 Reviews of Landbot?

**["Smooth, fun, and surprisingly easy for a first-time chatbot creator."](https://www.g2.com/survey_responses/landbot-review-12084938)**

**Rating:** 5.0/5.0 stars

_— Reneta P._

[Read full review](https://www.g2.com/survey_responses/landbot-review-12084938)

**["Intuitive for Beginners, Needs More Advanced Features"](https://www.g2.com/survey_responses/landbot-review-12728958)**

**Rating:** 4.0/5.0 stars

_— Rishabh J._

[Read full review](https://www.g2.com/survey_responses/landbot-review-12728958)

#### What Are G2 Users Discussing About Landbot?

- [What is Landbot used for?](https://www.g2.com/discussions/what-is-landbot-used-for)
- [What does Landbot do?](https://www.g2.com/discussions/what-does-landbot-do)
- [How do you make a chatbot on WhatsApp?](https://www.g2.com/discussions/how-do-you-make-a-chatbot-on-whatsapp)
- [How do you use a Landbot?](https://www.g2.com/discussions/how-do-you-use-a-landbot) - 1 comment
- [What is a Landbot?](https://www.g2.com/discussions/what-is-a-landbot) - 1 comment

### [Instabot](https://www.g2.com/products/instabot/reviews)

Instabot is a conversational marketing platform that allows you to create and launch chatbots that understands your users, and then curates information, answers questions, captures contacts, and books meetings instantly. This is proven to increase conversions and reduce costs. Build, integrate, and launch Instabot on your website, or as a landing page in 20 minutes or less. Quickly leverage data collected by Instabot by porting it over to your CRM, marketing automation, e-mail platforms, or internal portals. Once deployed, you can live chat with customers as well as see rich bot analytics, suggestions for optimization, and edit your bot on the fly. Easily build, launch, and optimize web bots with no technical resources—and make bots sophisticated with AI and natural language processing (NLP). Features of Instabot: • Intuitive Interface for Non-Technical Users • White-labeling + Complete Customization • Full Control of How + When Bot is Seen • Robust + Transparent Analytics • Live-Chat Hand-off • Calendar Integration for Easy, Instabot Scheduling • Natural Language Processing (NLP) • Integration with Salesforce, Eloqua, and Zapier • Email Alerts + Customized Goal Analytics How Instabot Is Different: • Most powerful platform on the market (including AI, Natural Language Processing, and custom coding) • Easy-to-manage • Deep analytics for great insights about your business and customers • Build and launch a chatbot in minutes • Amazing, responsive customer support The best way to compare Instabot is to try it yourself. Set your KPI, and we’ll build you a bot for free. If we can’t improve your conversion metrics or create efficiency, there is no cost to you. Email us for more information at info@instabot.io

**Average Rating:** 4.5/5.0

**Total Reviews:** 50

#### How Do G2 Users Rate Instabot?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)
- **Lead Gathering:** 9.3/10 (Category avg: 8.4/10)
- **Targeting:** 9.2/10 (Category avg: 8.7/10)
- **Analytics:** 8.6/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Instabot?

- **Seller:** [instabot.io](https://www.g2.com/sellers/instabot-io)
- **Year Founded:** 2017
- **HQ Location:** New York, US
- **Twitter:** @Instabot\_io  
457 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dc6c20ba0aa23cf7cb1de32c0704e9982bcbec62393363ba781b344b8b7a64b6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F11254071%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 63% Small, 23% Medium

#### What Are Recent G2 Reviews of Instabot?

**["Instabot: The Intuitive and Customizable Chatbot with Valuable Analytics"](https://www.g2.com/survey_responses/instabot-review-7926761)**

**Rating:** 5.0/5.0 stars

_— Adila K._

[Read full review](https://www.g2.com/survey_responses/instabot-review-7926761)

**["Artificial intelligence integrated into Business, totally awesome!"](https://www.g2.com/survey_responses/instabot-review-5110706)**

**Rating:** 5.0/5.0 stars

_— Delmar S._

[Read full review](https://www.g2.com/survey_responses/instabot-review-5110706)

#### What Are G2 Users Discussing About Instabot?

- [What features should a chatbot have?](https://www.g2.com/discussions/what-features-should-a-chatbot-have)
- [How do bots gain followers on Instagram?](https://www.g2.com/discussions/how-do-bots-gain-followers-on-instagram)
- [What is the best Instagram bot?](https://www.g2.com/discussions/what-is-the-best-instagram-bot)
- [What is an Instabot?](https://www.g2.com/discussions/what-is-an-instabot)

### [Myna](https://www.g2.com/products/myna/reviews)

Myna is an AI agent platform for lead engagement automation that helps businesses qualify prospects, book appointments, and manage follow-ups. Myna is highly regarded for developing a model specific for natural, conversational, text-based chatting. This platform enables omni-channel campaigns that can be set up by anyone- without code experience or prompt engineering. Myna is a software built for agencies and service-based businesses, using a state-aware decisional engine that allows its agents to reason over conversation context and perform actions dynamically, rather than following fixed workflow logic. This makes it suited for use cases like inbound lead response, data reactivation, appointment scheduling, and multi-step qualification sequences across industries including HVAC, roofing, solar, real estate, insurance, and marketing. Myna agents are configured through a guided setup process that includes defining business details, creating a knowledge base, and customizing agent personality — no technical background required. If you're using SMS, the platform handles Twilio-powered SMS provisioning and A2P 10DLC compliance registration internally, removing the need for third-party API setup. Myna also enabled additional channels such as Email, WhatsApp, Instagram, Facebook, Telegram, and more. Key features include: Conversational Scheduling — Agents read and modify calendar availability, check for conflicts, and book appointments through dialogue without requiring booking links Multi-Layered Knowledge Base — Supports URL, document, and plain-text uploads with tagging and layering across multiple knowledge bases Custom Qualification Fields — Agents collect qualifying information during conversation and automatically sync it to custom contact fields Agent Summary Reports — At conversation close, the agent generates a summary, engagement assessment, and recommended next steps Agent Characterization — A proprietary character builder with personality sliders allows businesses to define tone, style, and brand alignment Myna is available on a free tier for building and deploying agents, with paid plans offering expanded usage limits, additional channels, and advanced features.

**Average Rating:** 5.0/5.0

**Total Reviews:** 38

#### How Do G2 Users Rate Myna?

- **Lead Gathering:** 9.8/10 (Category avg: 8.4/10)
- **Targeting:** 9.3/10 (Category avg: 8.7/10)
- **Analytics:** 10.0/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Myna?

- **Seller:** [Myna](https://www.g2.com/sellers/myna)
- **Company Website:** myna.cx
- **Year Founded:** 2024
- **HQ Location:** N/A
- **Twitter:** @mynacx
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=864809fe4a8dc55899628752c602e4c83057e59351ead8d4df8c9e4cc38fadb4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmyna-systems%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising
- **Company Size:** 39% Small, 34% Medium

#### What Are Recent G2 Reviews of Myna?

**["Effortlessly Updates Our AI, Streamlines Customer Interactions"](https://www.g2.com/survey_responses/myna-review-13061491)**

**Rating:** 5.0/5.0 stars

_— Keith B._

[Read full review](https://www.g2.com/survey_responses/myna-review-13061491)

**["The built in lead nurturing keeps opportunities warm automatically"](https://www.g2.com/survey_responses/myna-review-13038939)**

**Rating:** 5.0/5.0 stars

_— Karen D._

[Read full review](https://www.g2.com/survey_responses/myna-review-13038939)

### [Prokeep](https://www.g2.com/products/prokeep/reviews)

Founded in 2016, Prokeep is distribution's leading customer experience management software for wholesale distributors. Prokeep grows relationships and business by turning communication into commerce; increasing sales through centralized communication, improving customer experience through better insights and engagement opportunities, and adding productivity through systems automation. Prokeep is used by over 8,000 distributors across North America, enabling over 11+ million conversations and $6+ billion in revenue. Grow your distribution business. Build stronger customer relationships. Increase workforce productivity. All with Prokeep's Customer Experience Management Software built specifically for distributors to thrive in modern markets. Prokeep: - is used by distributors in 50 states, 10 provinces, and 2 territories. - 11+ million conversations go through Prokeep - 82% of conversations in Prokeep lead to sales or relate to revenue - saves 9 hours per employee each month - saves $3,000 in contractor discrepancies per user per month With Prokeep you will centralize communications to make ordering more efficient, connect your 3rd party systems to create operations automation, and use customer insights to deliver more engagement and make more money. Interested in learning more? Book a demo today! SUBSCRIBE TO THE PROKEEP POST: https://blog.prokeep.com/ BOOK A DEMO: https://www.prokeep.com/demo SOCIALS: Linkedin - https://www.linkedin.com/company/2234... Twitter - https://twitter.com/prokeephq Facebook - https://www.facebook.com/prokeephq

**Average Rating:** 4.6/5.0

**Total Reviews:** 30

#### How Do G2 Users Rate Prokeep?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Prokeep?

- **Seller:** [Prokeep](https://www.g2.com/sellers/prokeep)
- **Year Founded:** 2016
- **HQ Location:** New Orleans, US
- **Twitter:** @prokeephq  
30 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=048cbfcaf7368f79891296236026d61fd5dbbac4d136f7bd6db54a32c20ec1b2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fprokeep%2F&secure%5Burl_type%5D=linkedin_company_website)  
87 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Wholesale
- **Company Size:** 67% Small, 30% Medium

#### What Do G2 Reviewers Say About Prokeep?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **effective communication** capabilities of Prokeep, facilitating timely interactions with clients and teams.
- Users find Prokeep to be **extremely user-friendly** , appreciating its simplicity and time-saving interactive features.
- Users highlight the **simplicity and efficiency of messaging** in Prokeep, enhancing communication with clients effectively.
- Users appreciate the **easy communication** Prokeep offers, enabling quick text interactions with clients for efficient support.
- Users value the **quick access to help** and collaborative problem-solving capabilities of Prokeep, enhancing communication and efficiency.

##### Cons

- Users experience **intermittent chat interruptions** that disrupt communication and complicate team collaboration with customers.
- Users find the **limited texting features** frustrating, especially for sending mass texts and navigating conversations.
- Users find the **missing features** in Prokeep frustrating, especially regarding mass texting and message reply options.
- Users find the **slow and clumsy messaging process** cumbersome, requiring tedious individual selections for each text sent.
- Users find **mass texting cumbersome** due to slow processes and individual message handling requirements.

#### What Are Recent G2 Reviews of Prokeep?

**["Great communication tool"](https://www.g2.com/survey_responses/prokeep-review-10372038)**

**Rating:** 4.0/5.0 stars

_— Kayla W._

[Read full review](https://www.g2.com/survey_responses/prokeep-review-10372038)

**["Useful tool for office team to communicate via text."](https://www.g2.com/survey_responses/prokeep-review-8492134)**

**Rating:** 5.0/5.0 stars

_— Zachary S._

[Read full review](https://www.g2.com/survey_responses/prokeep-review-8492134)

#### What Are G2 Users Discussing About Prokeep?

- [What is Prokeep used for?](https://www.g2.com/discussions/what-is-prokeep-used-for)

### [SocialNowa](https://www.g2.com/products/socialnowa/reviews)

SocialNowa Chatbot is a Messenger Chatbot and Instagram DM Automation Tool. It is one of the best chatbot automation tools available in the market. It has some additional features which are unique to SocialNowa and are not provided by many of its Competitors. Like Unlimited Contact/Subscribers List, Multiple Bots and Social Media Schedular. With SocialNowa Chatbot making Chatbot Funnels is easy and it helps in converting the deals very fast. The tool makes it super simple for entrepreneurs to sell the product or services inside the chatbot with it’s integration to many payment gateways It also helps in increasing product sales and helps customers find the right product inside Facebook Messenger & Instagram DMs. The SocialNowa makes businesses able to automatically answer product questions, create product quizzes, and send customers to the point of purchase. SocialNowa Chatbot can help in cutting down client acquisition costs massively. Other Features Includes - Facebook Messenger Bot Instagram DM Automation Instagram Auto Comment - Reply Facebook Auto Comment - Reply E-Commerce Feature Digital Product Store Social Media Scheduler Visual Drag and Drop Flow Builder Subscriber Broadcasting Live Chat Fetaure Messenger Opt in Form Chatbot Templates Website Comparision (Upcoming) Hashtag Research (Upcoming) Facebook Interest Explorer (Upcoming) GMB Manager (Upcoming) Data Insight Analytics Integrated Google Sheet

**Average Rating:** 4.8/5.0

**Total Reviews:** 39

#### How Do G2 Users Rate SocialNowa?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.1/10)
- **Lead Gathering:** 9.4/10 (Category avg: 8.4/10)
- **Targeting:** 9.2/10 (Category avg: 8.7/10)
- **Analytics:** 8.9/10 (Category avg: 8.4/10)

#### Who Is the Company Behind SocialNowa?

- **Seller:** [DigiNowa](https://www.g2.com/sellers/diginowa)
- **Year Founded:** 2021
- **HQ Location:** Pune, Maharashtra
- **Twitter:** @SocialNowa  
59 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a0e40a198a0595be7a93431e40150f4af9d702bb3e09a0f85e786e5ddecb7ea1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdiginowa%2F%3ForiginalSubdomain%3Din&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Health, Wellness and Fitness
- **Company Size:** 95% Small

#### What Are Recent G2 Reviews of SocialNowa?

**["A powerful tool you can’t afford to miss!"](https://www.g2.com/survey_responses/socialnowa-review-7598942)**

**Rating:** 5.0/5.0 stars

_— Abdessamad A._

[Read full review](https://www.g2.com/survey_responses/socialnowa-review-7598942)

**["IT HAS HIGH PROJECTION"](https://www.g2.com/survey_responses/socialnowa-review-7778710)**

**Rating:** 4.5/5.0 stars

_— JOHAN M._

[Read full review](https://www.g2.com/survey_responses/socialnowa-review-7778710)

#### What Are G2 Users Discussing About SocialNowa?

- [What is SocialNowa used for?](https://www.g2.com/discussions/what-is-socialnowa-used-for)

### [Chatfuel](https://www.g2.com/products/chatfuel/reviews)

One solution for engagement and sales in private medicine and wellness. Chatfuel is an AI-native operating system for private healthcare and wellness SMBs. It helps service teams shift from manual engagement to scalable revenue growth by reimagining the entire sales cycle. Trained on over 150 billion customer conversations, Chatfuel empowers more than 18,000 businesses to automate and optimize their sales process - from first lead to loyal customer -in as little as 30 seconds. In clinics and wellness centers, a multistage sales process often demands the business owner’s constant involvement, increasing the risk of client drop-off. Chatfuel solves this with a plug-and-play AI agent that captures leads directly from Instagram, Facebook, WhatsApp, and TikTok campaigns, qualifies them, schedules appointments, sends reminders, and manages follow-ups - all automatically. Official Partner of Meta.

**Average Rating:** 4.4/5.0

**Total Reviews:** 43

#### How Do G2 Users Rate Chatfuel?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)
- **Lead Gathering:** 9.7/10 (Category avg: 8.4/10)
- **Targeting:** 9.7/10 (Category avg: 8.7/10)
- **Analytics:** 7.8/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Chatfuel?

- **Seller:** [Chatfuel Ai](https://www.g2.com/sellers/chatfuel-ai)
- **Year Founded:** 2015
- **HQ Location:** San Francisco, CA
- **Twitter:** @chatfuel  
25,115 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=90d95c2799eae6094f8a812eb14e23e500d4b1f0f4c2f974e1368c6d41d1f24b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10910222%2F&secure%5Burl_type%5D=linkedin_company_website)  
42 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 84% Small, 13% Medium

#### What Do G2 Reviewers Say About Chatfuel?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Chatfuel to be **affordable** , with a simple setup and minimal maintenance required over the years.
- Users value the **automation capabilities** of Chatfuel, simplifying customer interactions and saving time for small businesses.
- Users find Chatfuel to be **easy to set up and modify** , making automation for their small business straightforward.
- Users value the **easy creation** of Chatfuel, simplifying automation for their customer interactions effortlessly.
- Users praise the **easy setup** of Chatfuel, allowing for effortless automation and minimal ongoing adjustments.

##### Cons

- Users express frustration over Chatfuel's **expensive pricing structure** , particularly due to unexpected plan increases without clear communication.
- Users report **poor customer support** , feeling disregarded when addressing issues with pricing and billing concerns.

#### What Are Recent G2 Reviews of Chatfuel?

**["Perfect way to create a chatbot !"](https://www.g2.com/survey_responses/chatfuel-review-7174097)**

**Rating:** 4.5/5.0 stars

_— Guillaume G._

[Read full review](https://www.g2.com/survey_responses/chatfuel-review-7174097)

**["Best Chatbot Development Platform"](https://www.g2.com/survey_responses/chatfuel-review-8253124)**

**Rating:** 5.0/5.0 stars

_— SAHIL Y._

[Read full review](https://www.g2.com/survey_responses/chatfuel-review-8253124)

#### What Are G2 Users Discussing About Chatfuel?

- [Is Chatfuel only for facebook?](https://www.g2.com/discussions/is-chatfuel-only-for-facebook)
- [Is Chatfuel a software?](https://www.g2.com/discussions/is-chatfuel-a-software) - 1 comment
- [What are the features of chatbot?](https://www.g2.com/discussions/chatfuel-what-are-the-features-of-chatbot) - 2 comments
- [What is Chatfuel used for?](https://www.g2.com/discussions/what-is-chatfuel-used-for) - 1 comment

### [Lime Connect (formerly Userlike)](https://www.g2.com/products/lime-connect-formerly-userlike/reviews)

is Germany's leading AI-Agent platform for customer communication. AI Agents automate complete service processes, integrated into your existing systems and developed in Germany for maximum security. All customer messages from website chat, WhatsApp, Facebook Messenger, Instagram, Telegram, email, and more are centralized in Lime Connect's Message Center. AI Agents resolve recurring requests end-to-end, while professional service features such as voice messages, live translations, intelligent routing, and browser-based video calls with screen sharing support teams when human expertise is needed. The mobile app ensures that customer interactions can be managed anytime, anywhere. Connect AI takes your customer service to the next level. Deploy autonomous AI Agents that handle up to 70% of interactions independently, automate workflows, and update integrated systems such as your CRM or commerce platform. With our visual no-code Workflow Builder, you can structure and automate business processes efficiently—defining triggers, conditions, and actions via drag and drop, without any programming knowledge. In combination with Connect AI, workflows can be enhanced with intelligent decision logic, enabling faster responses while reducing manual work. The AI Copilot supports your service team by summarizing conversations, suggesting responses, and providing relevant knowledge in real time. Both features improve efficiency, reduce costs, and maintain high-quality customer interactions. Lime Connect also provides tools for lead generation and follow-up, including a modern website messenger and WhatsApp Campaigns for direct, personalized communication with customers. Existing chatbots can be integrated via the chatbot API to extend your AI capabilities. Since Lime Connect was founded over 10 years ago, data protection has always been a top priority. All data is stored securely on German servers making Lime Connect a GDPR-compliant customer messaging solution. With its secure data infrastructure and special features, Lime Connect guarantees data protection and security for your customers, your employees and your company as a whole. Lime Connect is suitable for all company sizes because the software is flexible and adapts to your needs and goals. Small and medium-sized companies, as well as large corporations such as Toyota and Hermes, already rely on Lime Connect.

**Average Rating:** 4.4/5.0

**Total Reviews:** 441

#### How Do G2 Users Rate Lime Connect (formerly Userlike)?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10)
- **Lead Gathering:** 8.1/10 (Category avg: 8.4/10)
- **Targeting:** 7.4/10 (Category avg: 8.7/10)
- **Analytics:** 7.6/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Lime Connect (formerly Userlike)?

- **Seller:** [Lime Connect](https://www.g2.com/sellers/lime-connect)
- **Year Founded:** 2011
- **HQ Location:** Cologne, Germany
- **Twitter:** @userlike  
5,037 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4ad50a9a78d438a80aca6be6f781a627e4f90eb0e8d005ff3d1fabe5255379cb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2855046%2F&secure%5Burl_type%5D=linkedin_company_website)  
47 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Marketing Manager
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 80% Small, 16% Medium

#### What Do G2 Reviewers Say About Lime Connect (formerly Userlike)?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **easy WhatsApp implementation** , which simplifies their customer management processes significantly.
- Users love the **easy WhatsApp integration** , simplifying their customer management process significantly.
- Users find **WhatsApp integration** effortless, enhancing their experience in managing customer interactions smoothly.
- Users praise the **easy WhatsApp implementation** of Lime Connect, simplifying customer management significantly.
- Users love the **easy WhatsApp integration** , making customer management seamless and efficient.

##### Cons

- Users find the product **expensive** , which may deter some despite its functionality.
- Users find the **bland design** of Lime Connect lacking, despite acknowledging its functionality and pricing concerns.

#### What Are Recent G2 Reviews of Lime Connect (formerly Userlike)?

**["I did research for my client that was building a new website and Userlike floated to the top."](https://www.g2.com/survey_responses/lime-connect-formerly-userlike-review-8968512)**

**Rating:** 5.0/5.0 stars

_— Randy R._

[Read full review](https://www.g2.com/survey_responses/lime-connect-formerly-userlike-review-8968512)

**["AI Power and Ease of Use"](https://www.g2.com/survey_responses/lime-connect-formerly-userlike-review-8977654)**

**Rating:** 4.0/5.0 stars

_— Nello P._

[Read full review](https://www.g2.com/survey_responses/lime-connect-formerly-userlike-review-8977654)

#### What Are G2 Users Discussing About Lime Connect (formerly Userlike)?

- [What is Userlike used for?](https://www.g2.com/discussions/what-is-userlike-used-for)

- [‹ Prev‹ Prev](/categories/conversational-marketing/free?order=g2_score&page=2#product-list)
- [1](/categories/conversational-marketing/free?order=g2_score#product-list)
- [2](/categories/conversational-marketing/free?order=g2_score&page=2#product-list)
- 3
- [4](/categories/conversational-marketing/free?order=g2_score&page=4#product-list)
- [5](/categories/conversational-marketing/free?order=g2_score&page=5#product-list)
- [6](/categories/conversational-marketing/free?order=g2_score&page=6#product-list)
- [7](/categories/conversational-marketing/free?order=g2_score&page=7#product-list)
- …
- [9](/categories/conversational-marketing/free?order=g2_score&page=9#product-list)
- [10](/categories/conversational-marketing/free?order=g2_score&page=10#product-list)
- [Next ›Next ›](/categories/conversational-marketing/free?order=g2_score&page=4#product-list)

Spotlight Categories

[CRM Software](https://www.g2.com/categories/crm)

[Low-Code Development Platforms](https://www.g2.com/categories/low-code-development-platforms)

[Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management)

[Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm)

[Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt)

Similar Categories

- [Account-Based Marketing](/categories/account-based-marketing)
- [Affiliate Marketing](/categories/affiliate-marketing)
- [App Store Optimization](/categories/app-store-optimization)
- [Audience Intelligence Platforms](/categories/audience-intelligence-platforms)
- [B2B Services Review Platforms](/categories/b2b-services-review-platforms)

- [Blogger Outreach](/categories/blogger-outreach)
- [Book Marketing Tools](/categories/book-marketing-tools)
- [Brand Intelligence](/categories/brand-intelligence)
- [Consumer Insights Platforms](/categories/consumer-insights-platforms)
- [Consumer Video Feedback](/categories/consumer-video-feedback)

- [Content Curation](/categories/content-curation)
- [Content Marketing](/categories/content-marketing)
- [Conversion Rate Optimization Tools](/categories/conversion-rate-optimization-tools)
- [Customer Data Platform (CDP)](/categories/customer-data-platform-cdp)
- [Customer Journey Analytics](/categories/customer-journey-analytics)

[Browse Conversational Marketing Themes](/categories/conversational-marketing/themes)