Best Chatbots Software - Page 40
Chatbots, which are often called virtual agents or virtual assistants, are used in place of a human to conduct specific tasks or provide information based on written or spoken requests. This functionality includes both external, customer-facing requests and internal, employee-facing requests. Chatbots allow users to interact with an application in a conversational manner, whether textually or audibly, to perform certain functions.
Although chatbots frequently utilize some degree of natural language processing (NLP) or speech recognition to understand written and spoken requests, they primarily function with the help of scripted conversations, which is in contradistinction to intelligent virtual assistants which utilize natural language understanding (NLU) to conduct human-like conversations. Businesses can leverage chatbot technology to automate tasks that formerly required human intervention. Based on a request from a user, the chatbot provides the user with an output, which is a response to the request in text or speech form.
Customer support tools, such as live chat software, help desk software, or contact center software, may already have chatbots implemented as a first line of defense when dealing with customers. However, they are becoming more widely used in other applications, such as sales and marketing knowledge bases. Users may even use them instead of a query language to find certain data points in business intelligence software; by simply typing or speaking a request to a business intelligence platform, a chatbot can provide the proper data. Chatbot capabilities are constantly expanding and becoming more frequently implemented in other types of software.
To qualify for inclusion in the Chatbots category, a product must:
Best Chatbots Software At A Glance
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IRIS Chatbot is digital customer engagement platform that helps in handling interactions across various digital channels like WhatsApp, SMS, Email, Chat, Web and mobile push notifications etc. By prov
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Never miss a lead with Jane’s 24/7 call answering, seamlessly integrated with your existing number. Jane’s AI qualifies leads efficiently, allowing you to focus on high-value jobs. Tailored to your bu
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Looking for a game-changing solution to level up your customer support? Meet Jekka, the ultimate AI-powered chatbot that's redefining the standards of customer interaction. You can use Jekka to try GP
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GetJenny develops JennyBot, a chatbot builder with a custom natural language processing engine (NLP). With JennyBot, you can easily build intelligent chatbots to improve customer experience, automatin
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kapa.ai transforms your technical documentation and knowledge base into a production-ready, LLM-powered AI assistant that instantly answers complex technical questions. Using retrieval augmented gener
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Katie is an AI-powered Sales Development Representative (SDR) agent designed to revolutionize sales prospecting and outreach. By analyzing data from over 50 sources, including your CRM and real-time b
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Kauz is a service provider of AI-driven chatbots and virtual assistants designed to enhance customer and employee communication across various industries. Established in 2016, Kauz combines advanced l
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Keplero AI is an advanced artificial intelligence-powered virtual assistant designed to revolutionize customer service by automating interactions across multiple communication channels. By integrating
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A Legal DIY Chatbot Builder Platform with Machine Learning capabilities KLoBot is a Legal DIY voice+text Chatbot & Virtual Assistant builder platform that can be used to build, configure, and de
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Knowbo lets you create a personalized AI chatbot, answering questions based on your website or knowledge base for enhanced user engagement.
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konversable is a complete chat solution for businesses to use with their customers. Our no-code cloud based software allows businesses to quickly and easily offer web live chat, web chatbots, Faceb
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Krista Software is in an unrelenting pursuit to help businesses find the right answers. Krista Software produces Krista, an AI-led intelligent automation platform. Krista empowers businesses to levera
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