# IRIS Chatbot Reviews
**Vendor:** Voxtron Middle East  
**Category:** [Chatbots Software](https://www.g2.com/categories/chatbots)
## About IRIS Chatbot
IRIS Chatbot is digital customer engagement platform that helps in handling interactions across various digital channels like WhatsApp, SMS, Email, Chat, Web and mobile push notifications etc. By providing solutions to simple questions of your customers, IRIS Chatbots reduces the burden on agents. IRIS solution also capable to handle Mobile communications too.






- [View IRIS Chatbot pricing details and edition comparison](https://www.g2.com/products/iris-chatbot/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+05%3A32%3A28+-0500&secure%5Bsession_id%5D=9776b5ea-f460-4855-bfd4-50521745619b&secure%5Btoken%5D=3fec4b5cb07e4a161fdc2102c96065f37dffe88937737a3209f8729bf91f501e&format=llm_user)

## IRIS Chatbot Features
**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information

**Generative AI**
- AI Text Generation
- AI Text Summarization

## Top IRIS Chatbot Alternatives
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,492 reviews)
  - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) - 4.6/5.0 (5,274 reviews)
  - [Simplified](https://www.g2.com/products/simplified/reviews) - 4.6/5.0 (4,446 reviews)