Top Free Auto Dialer Software - Page 4

How Many Auto Dialer Software Products Does G2 Track?

Total Products under this Category: 196

Category Stats (Oct 2026)

  • Average Rating: 4.47/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: telecrm (+1.86%) - Among all products in this category, telecrm recorded the largest rating increase compared to last month

Last updated: October 01, 2026

How Does G2 Rank Auto Dialer Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 48,500+ Authentic Reviews
  • 196+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Auto Dialer Software

G2 Grid® for Auto Dialer Software plotting products by satisfaction and market presence

Highlighted products: Orum, Nooks, RingCentral Contact Center, Genesys Cloud CX, Close, Five9 Intelligent Cloud Contact Center Platform, Talkdesk, and CloudTalk.

Underlying data: [Grid® JSON](https://www.g2.com/categories/auto-dialer/grids.json?focus%5B%5D=orum&focus%5B%5D=nooks&focus%5B%5D=ringcentral-contact-center&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=close&focus%5B%5D=five9-intelligent-cloud-contact-center-platform&focus%5B%5D=talkdesk&focus%5B%5D=cloudtalk)

CommPeak

Driving Contact Center Performance to Its Peak - CommPeak helps contact centers optimize inbound and outbound communication with cloud-based solutions that boost agent productivity and expand reach. From predictive dialing and omnichannel conversations to VoIP and DID numbers, our services keep operations connected and performing at their best. Our Products - Our global offering includes premium A–Z termination, SMS and messaging, CloudPBX, DID numbers, HLR LookUp, and a free softphone for business calling. Supported by AI insights, Tier 1 connectivity, and a robust provider network, CommPeak provides scalable solutions to control costs and optimize communication. * CommPeak Dialer – An AI-powered dialer maximizes talk time and reduces wait time by routing calls based on real-time agent availability with flexible workflows, adaptable dialing strategies, and omnichannel reach. * CloudPBX – a cloud phone system for global and distributed teams, integrating with CRMs and business tools while providing real-time control over performance, routing, and call quality. * TextPeak SMS Messaging – A messaging platform for handling high volume SMS campaigns and omnichannel conversation, complete with a shared team inbox. * SIP Trunking – premium A–Z voice termination that delivers secure, high-quality connectivity, with flexible routing and cost controls that scale capacity as needed. * DID Numbers – secure local, cost-effective numbers to expand your presence worldwide and connect with customers in key markets. * HLR LookUp – A number validation service so you only connect with active leads and avoid wasting time on unreachable contacts. * Softphone – A free, user-friendly application for business calling that supports SIP accounts and remote teams from browser or desktop. Turning Engagement Into Results - Every interaction can become a business win with tools that improve how agents connect with leads and customers. * Live Monitoring - gives managers real-time visibility and control over activity. * Omnichannel Outreach - extends engagement beyond voice by enabling agents to reach customers and leads through SMS, WhatsApp, or Telegram Bot. * Tier 1 Connectivity - backs every call with Tier 1 quality, providing reliable global reach and consistently high-quality connections. * AI Call Analysis - turn calls into insights. Every call becomes a searchable transcript, with AI summaries that highlight tone and resolution. Turning Communication Into Measurable Outcomes - CommPeak solutions deliver tangible results. * Boosts Agent Productivity - through structured workflows and clear task ownership. * Reduces Operational Costs - with premium A–Z termination and optimized processes. * Supports Data-Driven Decisions - by providing performance insights that guide strategy. * Scales for Growth - with global coverage, multiple PoPs, and dedicated customer success managers. * Drives Lead Engagement and Sales - by improving targeting, timing, and personalization across channels. * Strengthens Customer Experience - with consistent, well-timed communication routed to the right agent. Reliability and Security at Every Level - CommPeak provides the infrastructure and security to keep communication connected and protected. * 55+ Tier 1 connections * 10 global PoPs * PSTN replacement in 45+ countries Security is prioritized with end-to-end encryption, masked contact details, and custom user permissions. Behind every service is in-house expertise, from proprietary solutions to dedicated onboarding and 24/7 live support.

Average Rating: 4.4/5.0

Total Reviews: 6

How Do G2 Users Rate CommPeak?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.0/10)

Who Is the Company Behind CommPeak?

  • Seller: CommPeak
  • Year Founded: 2011
  • HQ Location: Wan Chai, HK
  • Twitter: @CommPeak
    25 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    112 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are CommPeak's Pros and Cons?

Pros
  • Easy Setup (1 reviews)
  • Setup Ease (1 reviews)
Cons
  • Expensive (1 reviews)
  • Poor Customer Support (1 reviews)
  • Unethical Sales (1 reviews)
  • Unethical Sales Practices (1 reviews)

What Are Recent G2 Reviews of CommPeak?

What Are G2 Users Discussing About CommPeak?

ipSCAPE

IPscape empowers organisations to build customer moments that enhance trust, loyalty and engagement​. We provide AI-powered contact centre and communication technology that creates seamless omnichannel customer experiences across Voice, Email, Web Chat and emerging channels.  We empower organisations to orchestrate customer journeys that delight their customers to better serve, understand, and respond to their needs in the AI-era. Easily extend the SCAPE platform to meet your unique business requirements by leveraging API’s and integrations to achieve interoperability with a range of internal systems including your CRM, Business Intelligence, and Workforce Management tools.

Average Rating: 4.8/5.0

Total Reviews: 28

How Do G2 Users Rate ipSCAPE?

  • Omnichannel: 10.0/10 (Category avg: 8.6/10)
  • API / Integrations: 10.0/10 (Category avg: 8.6/10)
  • Progressive Dialing: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind ipSCAPE?

  • Seller: IPscape
  • Year Founded: 2005
  • HQ Location: North Sydney, NSW
  • Twitter: @IPscape
    435 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    40 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Consumer Services, Financial Services
  • Company Size: 79% Small, 18% Medium

What Are Recent G2 Reviews of ipSCAPE?

smrtphone

smrtPhone is an all-in-one phone system that allows sales-driven businesses to make more calls, send more texts, and close more deals. The cloud-based phone, multi-line power dialer, integrated AI tools that capture call summaries, keywords, and outcomes, full featured mobile app, customizable call flows, and robust suite of user management tools flex and grow with you. Focused on delivering deep integration with your CRM, smrtPhone powers greater automation, reduces time spent on clerical tasks, and gives valuable insight enabling you to do business better.

Average Rating: 3.9/5.0

Total Reviews: 6

How Do G2 Users Rate smrtphone?

  • Has the product been a good partner in doing business?: 6.7/10 (Category avg: 9.0/10)

Who Is the Company Behind smrtphone?

Who Uses This Product?

  • Top Industries: Real Estate
  • Company Size: 100% Small

What Do G2 Reviewers Say About smrtphone?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Smrtphone, making transitions and customer support seamless and efficient.
  • Users value the easy communication features of smrtPhone, making interactions with prospects more efficient.
  • Users appreciate the easy integration of smrtPhone with CRMs, enhancing communication and managing interactions effectively.
  • Users enjoy the click-to-call functionality on smrtphone, enhancing their communication efficiency.
  • Users enjoy the click-to-call functionality of smrtPhone, enhancing their communication efficiency directly from their CRM.
Cons
  • Users find the expensive cost of smrtPhone to be unjustified given its integration and functionality issues.
  • Users highlight the high cost of smrtPhone, feeling it's a poor investment for the features provided.
  • Users express concern about internet dependency affecting functionality and accessibility of smrtPhone's services and support.
  • Users face frequent call connectivity issues with Smrtphone, leading to frustration and lack of support for resolution.
  • Users experience call drops and report issues with their number being flagged as spam.

What Are Recent G2 Reviews of smrtphone?

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TCN

TCN Operator is a comprehensive collection of all the best contact center tools, characterized by unrivaled productivity, omnichannel reach and seamless integrations. Founded in 1999 in St. George, Utah, TCN combines a deep understanding of the needs of contact centers with a highly affordable delivery model, ensuring immediate access to robust contact center solutions. TCN’s cloud-based platform is not only customizable to meet all of your call center needs, but it also supports billions of consumer and agent interactions each year – all while honoring a no-contract promise. Ultimately, when you utilize TCN’s AI-enhanced solutions, you can meet your customers wherever they are, enjoy a cohesive agent experience and simplify compliance. Plus, the same onboarding team will stick with you throughout your time with TCN, ensuring you always have consistent support.

Average Rating: 4.5/5.0

Total Reviews: 5

How Do G2 Users Rate TCN?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.0/10)
  • Omnichannel: 6.7/10 (Category avg: 8.6/10)
  • API / Integrations: 7.5/10 (Category avg: 8.6/10)
  • Progressive Dialing: 6.7/10 (Category avg: 8.6/10)

Who Is the Company Behind TCN?

  • Seller: TCN
  • Year Founded: 1999
  • HQ Location: N/A
  • Twitter: @tcn
    2,402 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    390 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of TCN?

Altitude Xperience

Altitude Xperience business package offers a cost effective, flexible and reliable solution for each business need. Delivered On Premise or Cloud. Altitude has a 25-year track record of industry recognition and has won dozens of awards for innovation and tangible results with customers in key markets worldwide. Altitude Software has 12 offices in four continents, a 160-strong partner network, and is ISO 9001 certified for its worldwide customer support.

Average Rating: 4.0/5.0

Total Reviews: 35

How Do G2 Users Rate Altitude Xperience?

  • Has the product been a good partner in doing business?: 7.8/10 (Category avg: 9.0/10)

Who Is the Company Behind Altitude Xperience?

  • Seller: Enghouse Systems
  • Year Founded: 1984
  • HQ Location: Markham
  • Twitter: @EnghouseInterac
    2,418 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,284 employees on LinkedIn®
  • Ownership: ENGH (TSE)

Who Uses This Product?

  • Top Industries: Banking, Telecommunications
  • Company Size: 52% Large, 39% Medium

What Do G2 Reviewers Say About Altitude Xperience?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use and reliability of Altitude Xperience, enhancing their call handling and insights.
  • Users love the ease of use of Altitude Xperience, enjoying seamless call handling and recording for valuable insights.
  • Users value the easy setup of Altitude Xperience, enhancing their experience with smooth voice and guest interactions.
  • Users value the efficiency of Altitude Xperience, praising its seamless handling of calls and guest interactions.
  • Users value the ease of use and reliability of Altitude Xperience for managing and recording interactions effectively.

What Are Recent G2 Reviews of Altitude Xperience?

What Are G2 Users Discussing About Altitude Xperience?

Call Center Studio

Call Center Studio is an AI-powered, cloud-native contact center software (CCaaS) built entirely on Google Cloud. It helps enterprises, BPOs, and growing customer service teams run inbound, outbound, and omnichannel customer operations from a single platform, with agents able to work from anywhere. The company has offices in the United States, the United Kingdom, and Turkey, and its platform is used by leading global brands including eBay, FedEx, Nestlé, and Volvo, as well as major business process outsourcing providers such as Teleperformance and Concentrix. Call Center Studio unifies every customer channel, including voice, WhatsApp, Instagram, Messenger, Telegram, Google Business Messenger, live chat, SMS, email, and video, through a single set of microservices with no per-channel add-on fees. Core contact center capabilities include skill-based routing, interactive voice response (IVR), automatic call distribution (ACD), auto and predictive dialers, call recording, and number masking. Native VoIP via SIP and PSTN provides local DID numbers in more than 65 countries, giving global teams local presence wherever they operate. The platform includes a full suite of AI tools powered by Dialogflow, Vertex AI, and OpenAI GPT-4. CX Insights delivers AI-driven transcript and sentiment analysis, while AI Avatar, chatbots, accent neutralization, and self-service automation handle routine interactions and escalate to human agents only when needed. Reporting data streams directly into Google BigQuery for real-time, unified analytics without complex data reconstruction, and an open API plus CRM integrations such as Salesforce let teams connect their existing systems. Built-in quality management and agent coaching tools help supervisors monitor performance and improve service quality. Running on 49 Google Cloud services, Call Center Studio is designed to replace complex, server-dependent legacy systems with a scalable, cost-efficient alternative. Teams can deploy quickly and train agents in minutes, while selective use of AI keeps interactions fast and accurate without unnecessary cost. Serving industries from healthcare and e-commerce to financial services and logistics, the platform maintains over 99% customer retention and is backed by a 24/7 support team, helping organizations improve customer experience while reducing operational overhead.

Average Rating: 4.8/5.0

Total Reviews: 95

How Do G2 Users Rate Call Center Studio?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.0/10)

Who Is the Company Behind Call Center Studio?

  • Seller: Call Center Studio
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Chicago, Illinois
  • Twitter: @CCS4CX
    174 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,816 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Support Executive, Consultant
  • Top Industries: Telecommunications, Consumer Services
  • Company Size: 61% Medium, 26% Small

What Do G2 Reviewers Say About Call Center Studio?

AI-generated summary from verified user reviews

Pros
  • Users find Call Center Studio’s user-friendly interface and support team invaluable for efficient team management and operations.
  • Users highlight the efficiency of Call Center Studio, enhancing call routing and agent productivity effortlessly.
  • Users value the easy setup of Call Center Studio, praising its smooth onboarding and effective integration capabilities.
  • Users appreciate the powerful and flexible features of Call Center Studio, enhancing efficiency and agent performance in a unified platform.
  • Users value the seamless integrations of Call Center Studio, enhancing versatility across various communication channels.
Cons
  • Users find that Call Center Studio's complex reporting lacks needed flexibility and detail for effective usage.
  • Users find the dashboard issues in Call Center Studio limit flexibility and detail in reporting features.
  • Users find the inadequate search functionality limits their ability to efficiently track and manage customer interactions.
  • Users experience integration issues with Call Center Studio, facing inconsistent API behavior and challenges in root cause analysis.
  • Users find the lack of clarity in reporting features limits their ability to track and analyze data effectively.

What Are Recent G2 Reviews of Call Center Studio?

What Are G2 Users Discussing About Call Center Studio?

DCDial

Our cloud-based contact center solution helps companies reach millions of customers via interactive text and voice. Our highly customizable solution boasts an intuitive and user-friendly interface that allows our clients to design and deploy sophisticated communication strategies quickly and with relative ease. We help our clients boost productivity, enhance efficiency, and increase profitability by automating business processes: sales and marketing, scheduling, announcements, payment processing, and more. Based in Atlanta, Georgia.

Average Rating: 5.0/5.0

Total Reviews: 2

How Do G2 Users Rate DCDial?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.0/10)
  • Omnichannel: 10.0/10 (Category avg: 8.6/10)
  • API / Integrations: 10.0/10 (Category avg: 8.6/10)
  • Progressive Dialing: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind DCDial?

  • Seller: DCDial
  • Year Founded: 2026
  • HQ Location: Atlanta, US
  • Twitter: @dcdialapp
    3,526 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of DCDial?

What Are G2 Users Discussing About DCDial?

LeadsRain

In this populous world, where connecting with the mass on a personal level can be difficult, LeadsRain comes with the turn-key solutions. It’s state-of-the-art technology offers a glitch-free user experience for a seamless connectivity. Services like the Cloud-based Predictive Dialer provide the most efficient contact center solutions. The Ringless Voicemail service enable the clients to connect with their leads without causing hassles of ringing their phones at unwanted times. The Voice Broadcasting service transmits a recorded message with a press #1 option for further actions. Rich Text Messaging service comes with added features that can embed media and other files to a text message campaign for better engagement and a clearer message. Enjoy our Umbrella Approach, a result-oriented model that ensures that you reach your end goal through our campaign. Take assistance from this lean company, and make your campaigns worthwhile.

Average Rating: 5.0/5.0

Total Reviews: 2

Who Is the Company Behind LeadsRain?

  • Seller: Leadsrain
  • Year Founded: 2012
  • HQ Location: Dover, US
  • Twitter: @Leadsrain
    458 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    9 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of LeadsRain?

What Are G2 Users Discussing About LeadsRain?

My-Sales-Dialer

MySalesDialer is an enterprise-class Inside Sales CRM on the cloud and on Android/iOS as an app, utilized by thousands of businesses worldwide! If you would like to supercharge your sales campaign with all included features like Autodialer on cloud and mobile apps, Personalized bulk SMS, Personalized Bulk Email, Integrate with any Voip app on your computer or work with native phone app on your mobile, Bulk voicemail drop, manage unlimited campaigns, manage tasks/reminders/calendars, as a manager manage multiple agents, easily distribute leads to your agents, geo-track your agents and many more features. MySalesDialer is a true Inside Sales Platform requiring no extra purchase to send SMS, email, or Voicemail. We are the best in the industry in delivering value for your money and an effortless Inside Sales CRM System to make your organization successful! Whether you are a one-man sales company or an organization with 100s of sales agents, we are truly there to make you successful!

Average Rating: 4.0/5.0

Total Reviews: 2

How Do G2 Users Rate My-Sales-Dialer?

  • Has the product been a good partner in doing business?: 7.5/10 (Category avg: 9.0/10)
  • Omnichannel: 8.3/10 (Category avg: 8.6/10)
  • API / Integrations: 10.0/10 (Category avg: 8.6/10)
  • Progressive Dialing: 6.7/10 (Category avg: 8.6/10)

Who Is the Company Behind My-Sales-Dialer?

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About My-Sales-Dialer?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the responsive customer support of My-Sales-Dialer, enhancing their overall experience and productivity.
  • Users love the user-friendly interface of My-Sales-Dialer, which enhances navigation and efficiency for all skill levels.
  • Users value the efficiency of My-Sales-Dialer, enjoying streamlined processes that enhance productivity and workflow.
  • Users appreciate the real-time call tracking and analytics of My-Sales-Dialer, enhancing productivity and workflow efficiency.
  • Users value the user-friendly text messaging feature in My-Sales-Dialer, enhancing their communication efficiency and productivity.
Cons
  • Users find the incomplete information in My-Sales-Dialer limits its effectiveness and hinders smoother operation.
  • Users find the slow performance and limited report customization of My-Sales-Dialer to be significant drawbacks.
  • Users find the slow performance of My-Sales-Dialer frustrating, especially when switching features or loading data.

What Are Recent G2 Reviews of My-Sales-Dialer?

Teliqon

Teliqon is a Cloud PBX and VoIP system built for businesses that need scalable and efficient communication. This Cloud PBX platform combines VoIP system capabilities with a powerful Auto Dialer to manage inbound and outbound calls in one solution. The Auto Dialer improves connect rates by skipping unanswered calls, busy signals, and voicemails, helping teams focus on real conversations. This increases productivity and reduces manual dialing effort. As a global Cloud PBX, Teliqon provides virtual numbers, SIP trunking, and smart call routing across 170+ countries. The VoIP system includes real-time analytics, CRM integrations, and call automation tools. Teliqon is a Cloud PBX and Auto Dialer solution designed for sales teams, call centers, and growing businesses that need a reliable VoIP system to scale operations and improve performance.

Average Rating: 5.0/5.0

Total Reviews: 5

How Do G2 Users Rate Teliqon?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.0/10)
  • API / Integrations: 10.0/10 (Category avg: 8.6/10)
  • Progressive Dialing: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Teliqon?

  • Seller: Teliqon.io
  • Year Founded: 2022
  • HQ Location: Tallinn, EE
  • Twitter: @teliqon_io
    3 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    29 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 60% Small, 20% Large

What Do G2 Reviewers Say About Teliqon?

AI-generated summary from verified user reviews

Pros
  • Users admire the efficiency of Teliqon, highlighting quick setup and effective tools that enhance productivity significantly.
  • Users value the ease of setup, enabling quick deployment and seamless integration without technical challenges.
  • Users value Teliqon's lead generation automation, significantly enhancing outreach efficiency with features like auto dialer and SMS tools.
  • Users value the time-saving automation Teliqon offers, significantly enhancing productivity in outreach and follow-up processes.
  • Users value the automation features of Teliqon, significantly enhancing efficiency in outreach and follow-up processes.
Cons
  • Users find the first-time setup complex, especially if unfamiliar with telecom tools, though support is helpful.
  • Users feel the dashboard needs a makeover, pointing out its utilitarian design and desire for more user-friendly guidance.
  • Users find the dialer limitations somewhat challenging, especially for those unfamiliar with telecom setups and UI aesthetics.
  • Users often experience poor customer support, especially when needing help with initial setup and navigation.
  • Users find the first-time setup somewhat technical, which may complicate the initial experience with Teliqon.

What Are Recent G2 Reviews of Teliqon?

Zendesk Contact Center

Zendesk for Contact Center is built with AI at its core to remove the gaps between channels, agents, and systems so every contact gets resolved faster across voice, self-service, and digital. Powered by the Zendesk Resolution Platform, it simplifies operations, accelerates service, and eliminates the fragility of legacy stacks and bolted-on tools. AI is embedded across every channel to accelerate agents and deflect the rest. Voice is native with AI Agents and Voice Copilot. And AI powered WFM, QA and reporting are included, no vendors to chase, no code to manage. Whether you're scaling quickly, expanding globally, or ditching a cobbled-together stack, Zendesk equips you to deliver faster service, better experiences, and leaner operations from day one.

Average Rating: 4.5/5.0

Total Reviews: 320

How Do G2 Users Rate Zendesk Contact Center?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.0/10)

Who Is the Company Behind Zendesk Contact Center?

  • Seller: Zendesk
  • Company Website:
  • Year Founded: 2007
  • HQ Location: San Francisco, CA
  • Twitter: @Zendesk
    102,672 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7,537 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Team Lead
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 55% Medium, 28% Small

What Do G2 Reviewers Say About Zendesk Contact Center?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Zendesk Contact Center, finding setup and customization straightforward and efficient.
  • Users value Zendesk Contact Center for its efficiency, effortlessly streamlining support across various communication channels.
  • Users appreciate the intuitive interface and seamless omnichannel capabilities of Zendesk Contact Center, enhancing efficiency and satisfaction.
  • Users value the omnichannel experience of Zendesk Contact Center, streamlining customer interactions for efficient real-time support.
  • Users value the omnichannel support of Zendesk, efficiently managing interactions and enhancing customer experiences in real-time.
Cons
  • Users experience inefficient workflow due to inconsistent SLAs and unexpected behavior in performance tracking, causing delays.
  • Users face workflow disruptions due to inconsistent SLAs and unexpected performance tracking behaviors that hinder daily operations.
  • Users experience inefficiency with Zendesk Contact Center due to inconsistent workflows and complex performance tracking setups.
  • Users desire missing features like improved notifications for new tickets and better tracking of interactions in Zendesk.
  • Users face process complexity in Zendesk Contact Center, leading to inconsistent workflows and a challenging learning curve.

What Are Recent G2 Reviews of Zendesk Contact Center?

What Are G2 Users Discussing About Zendesk Contact Center?

Auto Dialer Software

CallCenterhosting (by Acefone) Auto Dialer is a cloud-based sales calling software designed to help businesses automate outbound calling, connect agents with more prospects, and improve sales productivity. It automatically dials contact lists, reduces manual dialing, and connects agents with answered calls so teams can spend more time having meaningful conversations. With features such as automated dialing, call routing, CRM integrations, call recording, real-time analytics, and campaign management, Acefone helps sales and contact center teams streamline outbound campaigns from a single platform. Key benefits: Automate outbound calling and reduce manual dialing Increase agent productivity and call connect rates Manage multiple calling campaigns efficiently Integrate with CRM and business applications Record, monitor, and analyze calls Track campaign and agent performance in real time Scale outbound calling without complex infrastructure CallCenterhosting (by Acefone) Auto Dialer is suitable for sales teams, telemarketing, collections, customer service, and contact centers looking to simplify outbound calling and improve operational efficiency.Acefone Auto Dialer is a cloud-based sales calling software designed to help businesses automate outbound calling, connect agents with more prospects, and improve sales productivity. It automatically dials contact lists, reduces manual dialing, and connects agents with answered calls so teams can spend more time having meaningful conversations. With features such as automated dialing, call routing, CRM integrations, call recording, real-time analytics, and campaign management, Acefone helps sales and contact center teams streamline outbound campaigns from a single platform. Key benefits: Automate outbound calling and reduce manual dialing Increase agent productivity and call connect rates Manage multiple calling campaigns efficiently Integrate with CRM and business applications Record, monitor, and analyze calls Track campaign and agent performance in real time Scale outbound calling without complex infrastructure Acefone Auto Dialer is suitable for sales teams, telemarketing, collections, customer service, and contact centers looking to simplify outbound calling and improve operational efficiency.

Average Rating: 4.5/5.0

Total Reviews: 1

How Do G2 Users Rate Auto Dialer Software?

  • Omnichannel: 6.7/10 (Category avg: 8.6/10)
  • API / Integrations: 8.3/10 (Category avg: 8.6/10)
  • Progressive Dialing: 8.3/10 (Category avg: 8.6/10)

Who Is the Company Behind Auto Dialer Software?

  • Seller: CallCenterHosting
  • Year Founded: 2004
  • HQ Location: Lytchett Matravers, Poole, GB
  • Twitter: @acefoneuk
    468 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®
  • Ownership: Nishant Kadian

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Auto Dialer Software?

byVoice

Conversational AI Platform: Chatbot and Voicebot Builder Boost your business capabilities and stand out with the byVoice tailored platform Our Conversational AI Platform empowers companies with a no-code voice and chatbot creation solution. Integrated seamlessly, it offers intelligent IVR, voicebots, and chatbots. Now, you don’t need to build everything from scratch; just customize designs and offer your customers new services effortlessly. Key benefits include telephony channel support and integration with existing solutions. Designed for communication services, the platform comprises: * Virtual AI-powered PBX with IVR * Chatbot and voicebot platform * Automated voice and chat broadcasting system * No/low-code service scenario editor Who Can Benefit from Our Platform 1. White-label solution for product companies - Expand your service offerings with automated voice, SMS, and text channels. - Modernize existing services with cloud PBX features. - Provide customizable solutions tailored to your clients' specific business needs. 2. Software component for startups - Enhance product offerings with an AI-driven component. - Automate voice and text channels. - Access advanced features without extensive development cycles. - Integrate your technologies into a workflow created within our no-code platform. 3. IT product for B2B/B2C companies - Provide round-the-clock customer interaction and support. - Reduce operational costs associated with customer support. - Capture valuable customer insights, preferences, and pain points. Key Features: AI-powered IVR ChatGPT Integration Cloud PBX functions Telephony channel support Multilingual support Omnichannel support No/low-code maintenance script editor Multiple S2T, TTS, and LLM engines You Can Also Add Advanced Features If Required: PBX capabilities - SIP сonnectivity - Call management - AI IVR functionality - ChatGPT integration - Calls routing and distribution Chatbot platform features - Messenger and SMS integration - CRM/HRM/ERP integrations - NLP/NLU features - Routing and distribution - Message generation No-code editor capabilities - Basic variables, conditions, functions - Advanced features such as procedures, triggers, loops, geo distance, and tasks - Version control - Built-in integrations Outbound calling and messaging - Сall and message generation - Autoresponder detection - Campaign results analytics

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind byVoice?

  • Seller: byVoice
  • Year Founded: 2020
  • HQ Location: Kraków, PL
  • Twitter: @byVoice_
    2 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    21 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of byVoice?

Dial Master

Dial Master is a mobile-first CRM and auto dialer built for sales teams, real estate professionals, insurance advisors, and outbound calling businesses. It helps teams capture leads instantly from platforms like Facebook Ads, Google Ads, Instagram, and IndiaMart, allowing users to respond within seconds. With a built-in auto dialer supporting progressive and predictive calling, users can eliminate manual dialing and increase productivity. Dial Master also includes lead import, call tracking, follow-up management, and real-time analytics—all from a single mobile interface.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Dial Master?

  • Progressive Dialing: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Dial Master?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Dial Master?

Sales Sling

100% Cloud-Based Dialer & Lead Management Technology - Empower Your Telemarketing Teams with an Industry-Leading 10X More Conversations! Try us for 7 days FREE and see immediate results: No pause when connecting a call, unlimited dial-out lines, seamless integration with your current CRM, powerful workflow automation, and much more! Whether you are a company of 1, or a team of 100+, Sales Sling will elevate your telemarketing game like never before.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Sales Sling?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.0/10)
  • Progressive Dialing: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Sales Sling?

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of Sales Sling?

What Are G2 Users Discussing About Sales Sling?

Julie Jung
JJ
Researched and written by Julie Jung
Updated March 7, 2025