G2

SG

Sugumar G.

Team Lead

Mid-Market (51-1000 emp.)

8/5/2023

"Utilising TCN's advantages for marketing and calling efforts"

4.5/5

What do you like best about TCN?

With the newly added LMS feature, we can immediately pause or cancel the upload if we upload the wrong database. We can create multiple user IDs and manage them easily.

preparing the broadcast in advance. Review collected by and hosted on G2.com.

What do you dislike about TCN?

TCN may get stuck when we upload several campaigns at once.

If TCN indicates this before uploading, it might be useful to identify the column mismatch in the uploaded bases before uploading. Review collected by and hosted on G2.com.

What problems is TCN solving and how is that benefiting you?

We can pause or change campaigns at any time with TCN, and they have excellent customer service. They will react and find a solution as soon as possible if we bring up slowness.

Increased productivity and the ability to reduce the number of idle callers are two of the aforementioned advantages. Review collected by and hosted on G2.com.