Best AI Agents - Page 19

How Many AI Agents Products Does G2 Track?

Total Products under this Category: 5,022

Category Stats (Oct 2026)

  • Average Rating: 4.64/5 (↑0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: modus (+5.26%) - Among all products in this category, modus recorded the largest rating increase compared to last month

Last updated: October 13, 2026

How Does G2 Rank AI Agents Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 359,600+ Authentic Reviews
  • 5,022+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Agents

G2 Grid® for  AI Agents plotting products by satisfaction and market presence

Highlighted products: Salesforce Agentforce, Rippling, ClickUp, Notion, HiBob HRIS, Microsoft Copilot, Insider One, and Retell AI.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-agents/grids.json?focus%5B%5D=salesforce-agentforce&focus%5B%5D=rippling&focus%5B%5D=clickup&focus%5B%5D=notion&focus%5B%5D=hibob-hris&focus%5B%5D=microsoft-copilot-2026-08-27&focus%5B%5D=insider-one&focus%5B%5D=retell-ai)

Dialora AI

Dialora.ai is a 24/7 AI-powered voice agent built to revolutionize customer interactions with seamless automation. Designed for businesses of all sizes, it efficiently handles inbound and outbound calls, appointment scheduling, and real-time transcription while integrating effortlessly with CRMs like HubSpot and Pipedrive. By leveraging deep learning and advanced voice synthesis, Dialora.ai ensures every conversation feels natural and personalized. Originally developed as a hackathon project, Dialora.ai's first functional model was built in just 24 hours by a dedicated team of engineers. What started as an innovative experiment quickly evolved into a market-ready solution, empowering businesses across industries to automate their voice operations without compromising quality. Today, Dialora.ai is redefining how companies engage with customers, optimizing workflows with AI-driven efficiency. With features like AI-driven call analytics, unlimited AI assistants, and scalable pricing, Dialora.ai offers businesses a cost-effective way to enhance customer service while reducing operational overhead. Whether you’re a startup or an enterprise, Dialora.ai provides intelligent, real-time communication that ensures every call is handled efficiently, accurately, and with a human-like touch.

Average Rating: 5.0/5.0

Total Reviews: 10

Who Is the Company Behind Dialora AI?

  • Seller: Dialora
  • Year Founded: 2025
  • HQ Location: N/A
  • Twitter: @Dialoraai
    24 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Dialora AI?

AI-generated summary from verified user reviews

Pros
  • Users value the seamless AI integration of Dialora AI, enhancing efficiency and improving lead qualification effortlessly.
  • Users value the natural conversation management of Dialora AI, making interactions feel genuine and trustworthy.
  • Users commend Dialora AI for its exceptional customer support, enabling swift setup and effective lead qualification.
  • Users find Dialora AI's setup process to be incredibly straightforward, allowing quick deployment and efficient lead management.
  • Users value the easy integrations of Dialora AI, enjoying seamless synchronization that eliminates manual efforts and missed opportunities.

What Are Recent G2 Reviews of Dialora AI?

Dixa

Dixa is the agentic customer service platform behind exceptional ecommerce brands. We help customer service leaders resolve issues faster, deliver better experiences at scale, and grow support without proportional headcount. Dixa combines a helpdesk and a contact center in one platform, with every channel, phone, email, live chat, WhatsApp, Instagram, Facebook Messenger, and SMS, included natively in every plan. Mim, Dixa's AI agent, resolves customer inquiries end to end (processing refunds, updating orders, answering FAQs) across chat, email, WhatsApp, and more, then hands off to a human with full context when judgment or empathy is needed. AI Co-Pilot assists agents in real time with suggested replies, translation, and conversation summaries. Dixa's Conversation Engine gives teams a visual, no-code way to build routing rules, automations, and escalations without engineering support. Real-time dashboards and Auto QA give managers visibility into performance and quality without manual reporting. Dixa serves 1,000+ ecommerce brands across 42 countries, including Rapha, Oliver Bonas, Charles Tyrwhitt, Mytheresa, and tink. Founded in Copenhagen in 2015, Dixa has raised $158M, including a $105M Series C led by General Atlantic.

Average Rating: 4.2/5.0

Total Reviews: 380

Who Is the Company Behind Dixa?

  • Seller: Dixa
  • Year Founded: 2015
  • HQ Location: Copenhagen, Capital Region
  • Twitter: @DixaApp
    2,708 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    152 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Service Agent
  • Top Industries: Retail, Leisure, Travel & Tourism
  • Company Size: 53% Medium, 43% Small

What Do G2 Reviewers Say About Dixa?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Dixa, benefiting from its friendly interface and fast customer support.
  • Users appreciate the helpful customer support agents of Dixa, benefiting from their fast and effective assistance.
  • Users commend Dixa for its exemplary customer support, providing prompt assistance that enhances service efficiency.
  • Users find Dixa incredibly intuitive, making customer support seamless and daily tasks significantly easier to manage.
  • Users appreciate the improved efficiency Dixa provides by consolidating communication channels and simplifying workflows.
Cons
  • Users find the missing features in Dixa limiting, affecting customization, navigation, and overall user experience.
  • Users express frustration over limited features in Dixa, hindering customization and analytics, affecting overall efficiency.
  • Users find the lack of features in Dixa limiting, expressing a need for improved functionality and customization options.
  • Users face chat functionality issues that hinder their workflow and complicate the overall user experience.
  • Users experience a lack of clarity in analytics, with limited options impacting data optimization and usability.

What Are Recent G2 Reviews of Dixa?

What Are G2 Users Discussing About Dixa?

EVA.ai

EVA.ai is a workforce decision intelligence platform for HR, talent and business leaders. It brings workforce information, conversational evidence and analytics together to support decisions about development, deployment, recruitment and future capability. Choose the capability your decision needs: • Competency Mapping: understand workforce competencies, identify gaps and compare the evidence behind different assessment perspectives. • Team & Leadership Analytics: examine leadership alignment, team experience, development priorities and time allocation. • Workforce Planning: compare available capability with future work, demand and possible workforce responses. • Talent Matching: compare people with roles, assignments and opportunities, keeping requirements and supporting evidence visible for human review. • Automation & Approvals: connect agreed actions, workflows and approval steps across the systems involved. EVA conducts participant conversations. EVA SuperBot helps administrators configure campaigns. Competency Mapping is available as a Managed engagement run by EVA or as a Self-Service option run by your team. Self-Service provides employee-reported competency insights; manager assessments, interpreted readouts and wider requirements are scoped separately. You can also start directly with planning, matching or another agreed capability. EVA keeps employee declarations, manager assessments and AI-derived inferences distinguishable. Outputs support accountable human decisions. Explore illustrative analyses using synthetic data, delivery options and the Trust Center at eva.ai.

Average Rating: 4.7/5.0

Total Reviews: 26

Who Is the Company Behind EVA.ai?

  • Seller: eva.ai
  • Year Founded: 2018
  • HQ Location: London, England
  • Twitter: @meetevaai
    209 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    15 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: International Affairs, Human Resources
  • Company Size: 48% Large, 41% Small

What Are Recent G2 Reviews of EVA.ai?

What Are G2 Users Discussing About EVA.ai?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

Fini

Fini is the #1 AI agent for customer service. Fini doesn’t just answer, it learns directly from your real support tickets, understands context and emotion, and takes precise actions to resolve the majority of your support volume. When needed, Fini seamlessly hands off complex cases to your team with full conversation and action history, ensuring no customer is left behind. Fini consistently delivers more accurate, higher-quality answers and handles more complex queries than any other AI agent. Fini comes with the industry’s most robust end-to-end capabilities, empowering teams to analyze, train, test, and deploy - all within a secure, no-code workspace designed for continuous quality improvement. - Analyze: Instantly surface deep insights and AI-powered suggestions to maximize performance and spot new automation opportunities. - Train: Simple, no-code tools to configure Fini’s knowledge, workflows, tone, and actions, continuously adapting from real ticket data. - Test: A full-featured testing suite to evaluate, refine, and ensure Fini’s answer quality and reliability before and after you go live. - Deploy: Easily launch Fini across all your customer service channels and helpdesks, including Zendesk, Intercom, Salesforce, HubSpot, and more. Fini is powered by the proprietary RAGless Retrieval Engine, a breakthrough RAGless architecture purpose-built for support automation. Every layer is optimized for precision, speed, security, and reliability, allowing Fini to autonomously resolve more conversations, across more channels, than competing AI agents. Fini integrates natively or via API with all major helpdesks, CRMs, and channels, and adapts to your unique workflows. Your team can focus on priority issues, using full context and Copilot assist, while Fini continuously improves from every interaction, raising the standard for customer satisfaction at scale. Choose Fini to deliver instant, empathy-driven support, while your team enjoys more time for high-value work and your business achieves the next level of customer success.

Average Rating: 4.8/5.0

Total Reviews: 15

Who Is the Company Behind Fini?

  • Seller: Fini
  • Year Founded: 2022
  • HQ Location: Amsterdam, NL
  • LinkedIn® Page: www.linkedin.com
    100 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 60% Medium, 33% Small

What Do G2 Reviewers Say About Fini?

AI-generated summary from verified user reviews

Pros
  • Users highlight the exceptional customer support from Fini, showcasing commitment and responsiveness to their needs.
  • Users find Fini's easy integrations exceptionally valuable, enhancing usability and overall experience right from the start.
  • Users find Fini's team exceptionally helpful, providing quick support and accommodating feedback to enhance the experience.
  • Users praise Fini for its exceptional support and integration, making it feel like a true partnership.
  • Users value the customizability of Fini, enhancing their experience with tailored features and exceptional support.

What Are Recent G2 Reviews of Fini?

Intelswift

Intelswift is an AI-powered customer support platform designed to reduce support costs and increase customer satisfaction. The platform combines AI agents, an omnichannel helpdesk, live chat, analytics, and workflow automation into a single solution. Intelswift enables teams to automate repetitive customer inquiries, reduce response times, and maintain high service quality across all communication channels. Key features include: • AI Agents & Chatbots that handle frequently asked questions 24/7 using the company’s knowledge base • Swift AI Copilot that assists human agents with real-time response suggestions and contextual insights • Omnichannel Support that centralizes conversations from live chat, email, and messaging platforms in one workspace • Seamless Human Handoff, allowing AI to transfer conversations to live agents when needed • Advanced Analytics & Reporting to track performance metrics such as response time, resolution rate, and customer satisfaction Benefits for businesses: • Faster response times and improved customer satisfaction • Reduced workload for support teams through intelligent automation • No-code setup, making it easy to deploy without technical expertise • Flexible integrations with existing CRM and business tools The platform is built with a no-code setup, making it easy for teams to deploy AI workflows, update knowledge bases, and customize automation without technical expertise. Intelswift also integrates with popular CRM systems and business tools, allowing companies to fit AI-driven support into their existing processes. By automating routine requests, improving agent efficiency, and shortening response times, Intelswift helps SaaS companies, e-commerce businesses, and growing teams scale customer support without increasing headcount. The result is lower operational costs, improved customer satisfaction, and a more efficient support operation.

Average Rating: 4.7/5.0

Total Reviews: 20

Who Is the Company Behind Intelswift?

Who Uses This Product?

  • Company Size: 35% Small, 20% Medium

What Do G2 Reviewers Say About Intelswift?

AI-generated summary from verified user reviews

Pros
  • Users value the automation features of Intelswift, streamlining tasks and enhancing efficiency across various communication channels.
  • Users praise the ease of use of Intelswift, appreciating the quick setup and seamless automation features.
  • Users value the efficiency of Intelswift, as it streamlines customer support and saves significant time through automation.
  • Users appreciate the all-in-one unified workspace of Intelswift, enhancing efficiency by consolidating communication and automating tasks.
  • Users value the powerful automation features of Intelswift, streamlining tasks and enhancing team efficiency significantly.
Cons
  • Users find the learning curve steep, with initial setup and customization requiring considerable time and effort.
  • Users indicate that search and filtering improvements are needed for a more efficient experience with Intelswift.
  • Users find Intelswift's setup process not intuitive, requiring time and effort for customization and initial configuration.
  • Users find the difficult setup of Intelswift challenging, particularly with AI agents and automation configurations.
  • Users find the limited customization options challenging, as setup and configuration can be time-consuming and complex.

What Are Recent G2 Reviews of Intelswift?

Linear

Linear is the product development system for teams and agents. Purpose-built for planning and building products, and designed for the AI era. Linear powers more than 40,000 organizations, from ambitious startups to major enterprises and Fortune 20 companies, including OpenAI, Ramp, Cash App, Coinbase, Cursor, and Oscar Health.

Average Rating: 4.6/5.0

Total Reviews: 112

Who Is the Company Behind Linear?

  • Seller: Linear
  • Company Website:
  • Year Founded: 2019
  • HQ Location: San Francisco, California
  • Twitter: @linear
    105,690 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    280 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 74% Small, 22% Medium

What Do G2 Reviewers Say About Linear?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use in Linear, enjoying a clean interface that enhances productivity and workflow efficiency.
  • Users love Linear's clean and efficient interface, enhancing productivity while keeping the experience simple and focused.
  • Users love the clean interface of Linear, which enhances productivity without overwhelming them with unnecessary features.
  • Users love the intuitive design of Linear, praising its fast performance and seamless integrations for an excellent experience.
  • Users value the seamless integrations of Linear with tools like Slack and GitHub, enhancing communication and workflow efficiency.
Cons
  • Users find limited features in Linear, struggling with minimal customization and the need for more advanced tools.
  • Users note a lack of tools for epic management and advanced visualizations, limiting project planning and tracking.
  • Users find the limited customization options of Linear restrictive, especially for detailed analytics and complex workflows.
  • Users express concerns about missing features in Linear, citing lack of automation and limited documentation options.
  • Users find the platform not intuitive, especially for non-engineers, complicating navigation and accessibility for some.

What Are Recent G2 Reviews of Linear?

Mavenoid

Mavenoid is the #1 AI agent for product support. Purpose-built for complex products and devices, Mavenoid helps brands deliver exceptional customer experiences before and after the sale. It resolves real-world product issues—from setup and configuration to troubleshooting and repair—faster and more accurately than any other AI platform. Mavenoid’s multimodal AI combines guided and generative intelligence to understand customer intent, interpret product documentation, and deliver personalized, step-by-step help across web, chat, and voice. When human expertise is needed, it seamlessly connects customers to your team with full context preserved. Mavenoid comes with everything you need to deliver world-class product support in one place: 1️⃣ Virtual Assistant: Understands intent and provides instant, step-by-step resolutions using guided and generative AI. 2️⃣ Dynamic Help Center: Surfaces the exact information a customer needs for their specific issue, creating a tailored support experience. 3️⃣ Agent Assist: Equips every agent with expert-level product knowledge and context to solve complex cases faster. 4️⃣ Voice Assist: Brings real-time, conversational support to phone channels, automating common calls and triaging those that need a human touch. Powered by Mavenoid’s proprietary AI architecture, the platform is optimized for precision, adaptability, and speed. It works out of the box -- no extensive training required -- so you can see measurable ROI in weeks, not months. Trusted by global brands in consumer electronics, appliances, industrial machinery, and medical devices, Mavenoid is the only AI platform engineered to resolve complex, real-world product issues at scale.

Average Rating: 4.8/5.0

Total Reviews: 27

Who Is the Company Behind Mavenoid?

  • Seller: Mavenoid
  • Company Website:
  • Year Founded: 2017
  • HQ Location: Stockholm, SE
  • LinkedIn® Page: www.linkedin.com
    62 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Consumer Electronics
  • Company Size: 56% Medium, 30% Small

What Do G2 Reviewers Say About Mavenoid?

AI-generated summary from verified user reviews

Pros
  • Users praise Mavenoid for its effective customer experience solutions, enhancing efficiency and satisfaction through intuitive self-service options.
  • Users commend Mavenoid for its exceptional customer support, featuring responsive teams and efficient implementation processes.
  • Users find Mavenoid to have a user-friendly interface that enables quick and effective self-service solutions.
  • Users value the intelligent AI support of Mavenoid, enhancing customer experiences and operational efficiency.
  • Users commend Mavenoid for its intuitive case management and outstanding support, significantly enhancing operational efficiency.
Cons
  • Users experience a steep learning curve with Mavenoid, requiring time to master its setup and advanced features.
  • Users desire limited customization options for the customer-facing presentation to better align with their brand aesthetics.
  • Users find the search functionality lacking, as it often fails to deliver accurate solutions despite available content.
  • Users report a steep learning curve with Mavenoid, requiring time to master the setup and advanced features.
  • Users find the initial AI setup tedious, requiring unexpected hands-on effort for effective training and deployment.

What Are Recent G2 Reviews of Mavenoid?

What Are G2 Users Discussing About Mavenoid?

MuleSoft Automation

MuleSoft Automation is an enterprise-grade agentic automation platform that enables organizations to build, orchestrate, and govern autonomous workflows. MuleSoft Automation is designed for enterprises that need to move beyond simple task automation to a state of agentic efficiency. By providing native, low-code tools like MuleSoft for Flow, MuleSoft IDP, Flow Builder, and Flow Orchestration, the platform allows organizations to operationalize AI agents that can read documents, connect non-Salesforce systems, synchronize data across common SaaS applications, and reason through complex cross-platform processes. Key capabilities and components include: MuleSoft for Flow: Integration, which provides 200+ native, low-code connectors (including NetSuite, Quickbooks, Jira, Asana, and more) and pre-built templates and actions directly inside the Salesforce Flow Builder UI. MuleSoft for Flow: IDP provides agentic document processing capabilities natively in Salesforce Flow Builder, allowing teams to automatically extract, understand, and act on unstructured data from documents within end-to-end workflows. MuleSoft Intelligent Document Processing (IDP), an AI-native engine that uses LLM to extract and structure data from unstructured sources like PDFs, images, and handwritten forms without requiring rigid templates. MuleSoft for Agentforce Actions, which allows any MuleSoft-integrated system or IDP extraction model to be instantly exposed as an invocable action for Agentforce, giving agents "hands" to act in external systems. Hybrid automation orchestration, which combines deterministic Salesforce Flows with generative AI reasoning to handle complex business logic while maintaining enterprise guardrails. Overall, MuleSoft Automation is a unified agentic platform for organizations seeking to power end-to-end operational actions at scale.

Average Rating: 4.2/5.0

Total Reviews: 94

Who Is the Company Behind MuleSoft Automation?

  • Seller: Salesforce
  • Company Website:
  • Year Founded: 1999
  • HQ Location: San Francisco, CA
  • Twitter: @salesforce
    579,511 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    89,711 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Consulting, Information Technology and Services
  • Company Size: 39% Medium, 32% Large

What Do G2 Reviewers Say About MuleSoft Automation?

AI-generated summary from verified user reviews

Pros
  • Users value the powerful automation capabilities of MuleSoft, enhancing efficiency and streamlining repetitive tasks seamlessly.
  • Users find the integration features of MuleSoft Automation invaluable for seamless data exchange and enhanced collaboration.
  • Users value the business growth potential of MuleSoft Automation, enhancing efficiency and adaptability for evolving needs.
  • Users praise MuleSoft Automation for its flexibility, enabling seamless adaptation and integration for diverse business needs.
  • Users value the scalability of MuleSoft Automation, enabling them to adapt and grow with changing business needs.
Cons
  • Users find the learning difficulty of MuleSoft Automation poses challenges in maximizing its features and functionality.
  • Users experience significant integration issues, especially after updates, impacting their overall satisfaction with MuleSoft Automation.
  • Users note the technical expertise required for MuleSoft Automation can be a barrier to effective implementation and use.
  • Users often face dependency issues with MuleSoft, making integration with external services more challenging.
  • Users find the application too expensive compared to other integration tools despite its overall quality and effectiveness.

What Are Recent G2 Reviews of MuleSoft Automation?

Octadesk

The only AI service platform for all teams: from marketing to sales and after-sales. Centralize conversations and calls, prioritize what matters and automate what you can.

Average Rating: 4.6/5.0

Total Reviews: 66

Who Is the Company Behind Octadesk?

  • Seller: Octadesk
  • Year Founded: 2008
  • HQ Location: Sao Paulo, SP
  • Twitter: @octadesk
    85 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    122 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 62% Small, 35% Medium

What Do G2 Reviewers Say About Octadesk?

AI-generated summary from verified user reviews

Pros
  • Users find Octadesk easy to use, appreciating its intuitive design and efficient service centralization.
  • Users praise the intuitive design of Octadesk, noting its intelligent features enhance customer interaction and save time.
  • Users love the AI efficiency of Octadesk, enhancing customer interactions and significantly saving time on management.
  • Users appreciate the intuitive automation in Octadesk, which enhances customer interactions and saves valuable time.
  • Users appreciate the intelligent automation features of Octadesk, enhancing customer interactions and saving valuable time.
Cons
  • Users find Octadesk's limited chatbot setup challenging, particularly when configuring flows for multiple connected numbers.
  • Users find Octadesk's limited chatbot features restrictive, especially when setting up flows for multiple numbers.
  • Users find the chatbot setup limited, especially when creating flows for each connected number.
  • Users find the chatbot setup limitations of Octadesk frustrating, particularly when creating flows for multiple numbers.
  • Users find the limited customization of Octadesk's chatbot setup frustrating, especially with multiple connected numbers.

What Are Recent G2 Reviews of Octadesk?

Puzzel CX Platform

Puzzel is a leading European provider of cloud contact centre solutions, offering a customer-centric, AI-powered CX ecosystem designed to give organisations full control and visibility over the entire customer journey. In a world where contact centres face increasing pressure from agent attrition, rising customer expectations, and growing operational costs, many leaders find themselves stuck with outdated systems and disconnected tools. Puzzel changes that by: * Unifying Processes * Centralising Data * Automating Routine Tasks * Scaling Flexibly To meet modern customer service demands — helping CX teams deliver faster, more consistent, and more personalised support. Puzzel’s AI-driven platform brings together a powerful set of solutions, including a fully integrated: * Omnichannel Cloud Contact Centre * Conversational Intelligence to analyse customer interactions and uncover actionable insights * Virtual Agents across - Chat - Email - Voice * Workforce Management to optimise: - Scheduling - Forecasting - Agent engagement We believe in striking the right balance between smart technology and the human touch. Our solutions are built to empower CX teams with the right information, tools and support to work more efficiently, focus their time where it matters most: on the meaningful, high-value conversations that strengthen customer loyalty. With Puzzel, businesses can do more with less. Our customers reduce: * Manual Admin * Improve First-Contact Resolution * Elevate Agent and Customer Experiences Organisations using Puzzel have reported up to 278% ROI, demonstrating the measurable value of smart, scalable, people-focused customer service. Hundreds of organisations across Europe rely on Puzzel to help them simplify operations, support their teams, and deliver better customer experiences every day.

Average Rating: 4.6/5.0

Total Reviews: 152

Who Is the Company Behind Puzzel CX Platform?

  • Seller: Puzzel
  • Company Website:
  • HQ Location: Alna District, Oslo
  • LinkedIn® Page: www.linkedin.com
    344 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Telecommunications, Oil & Energy
  • Company Size: 51% Medium, 24% Small

What Do G2 Reviewers Say About Puzzel CX Platform?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use of Puzzel CX Platform refreshing, making it simple for new users to operate effectively.
  • Users value the reliable and flexible functionality of Puzzel CX Platform, enhancing operational efficiency in complex environments.
  • Users commend Puzzel CX Platform for its amazing customer support, highlighting quick responses and helpful assistance.
  • Users commend the efficiency of Puzzel CX Platform for streamlining call management and enhancing operational oversight effectively.
  • Users appreciate the user-friendly interface of Puzzel CX Platform, making it simple yet effective for daily operations.
Cons
  • Users note missing features in Puzzel CX Platform, highlighting limitations in data insights and customization options.
  • Users experience limited customization in Puzzel CX, hindering their ability to tailor the platform to specific needs.
  • Users find the complexity of setting up and configuring features a significant hurdle in using Puzzel CX Platform.
  • Users face a steep learning curve when mastering the Puzzel CX Platform, which can hinder initial setup and use.
  • Users find the reporting capabilities inadequate, requiring external tools for comprehensive data analysis and reporting.

What Are Recent G2 Reviews of Puzzel CX Platform?

Rayven

What is Rayven? Rayven is an operational software platform that delivers an AI data fabric - connecting every system, data source, and data stream across a business into a single managed environment, then letting teams build custom apps, AI agents, workflow automations, dashboards, and MCP servers for direct AI model connectivity on top. It is the platform for organisations that need to act on operational data in real-time, deploy AI that actually works in production + build software that fits the way their business operates - without replacing existing systems or waiting 18 months for results. The Problem Rayven Solves Most organisations already have the systems and data they need. The challenge is fragmentation. ERP systems, SCADA platforms, IoT devices, databases, cloud tools, and files all generate valuable data - but it sits in silos, impossible to act on in real-time. The result: manual reporting, disconnected workflows, and AI projects that fail before reaching production. Industry research shows 95% of AI projects never ship - most because the underlying data layer is not clean, connected, or ready. Rayven builds that foundation first, then activates it. The Rayven Platform Rayven operates across five unified layers, delivered as a single managed environment: - Integration: More than 600 pre-built connectors pull data from IT, OT, IoT, files, APIs, databases, and data streams - bidirectionally, in real-time. Connects industrial protocols (OPC UA, Modbus, MQTT, BACnet) alongside cloud platforms, business systems, and proprietary tools. - Data: All connected data lands in a single managed platform - structured, governed + AI-ready. Real-time processing, ETL pipelines, data lakes, and AI model training handled in one place. - Execution: Automation rules, predictive models + agentic AI run directly on live operational data. Rules-based logic, machine learning, and goal-seeking autonomous agents all operate in one execution environment. - Presentation: Custom apps, dashboards, portals, conversational interfaces, and mobile applications deployed from the same platform - built for specific workflows, not generic reporting. - Security, Governance + Hosting: Role-based access control, data lineage, audit trails, AES-256 encryption, data residency controls, and enterprise-grade infrastructure - included as standard. AI Capabilities Rayven includes ten native AI capabilities built directly into the platform: 1. Custom AI agents (goal-seeking, action-taking) 2. Predictive analytics and machine learning 3. Conversational analytics 4. Real-time and continuous model training 5. AI-led workflow automation 6. Multimodal processing (documents, video, images, audio) 7. Anomaly and risk detection 8. Forecasting and optimisation 9. Vision and edge AI inference 10. Generative operational summaries MCP server support enables direct connectivity for AI models including Claude, GPT, and others. What Gets Built Rayven customers build and deploy: - Custom operational apps and field applications. - AI agents that monitor conditions, detect anomalies + take corrective action autonomously. - Predictive maintenance and performance models running on live plant data. - Real-time dashboards and executive reporting tools. - Workflow automations spanning IT and OT systems. - Customer and partner portals. - Data pipelines and integration layers. - White-label software products delivered under partner brands. Key Differentiators vs. Point solutions (Zapier, MuleSoft, Power BI, DataRobot): point solutions do one thing well but force teams to stitch together five separate tools to cover integration, data, AI, presentation, and governance. Rayven replaces the stack. vs. Traditional enterprise platforms (SAP, Oracle, Palantir): enterprise platforms take 12-18 months and seven figures to implement. Rayven deploys in two to 12 weeks at fixed scope and fixed price. vs. Low-code app builders (Mendix, OutSystems): app builders handle the presentation layer but do not solve the underlying data and integration problem. Rayven covers the full stack. Technology Compatibility Rayven is fully technology-agnostic and works alongside existing systems: - Cloud platforms: Microsoft Azure, Google Cloud + AWS - Business systems: SAP, Salesforce, Oracle, and Microsoft 365 - OT platforms: Siemens, Rockwell, Schneider Electric, and Ignition - Industrial protocols: OPC UA, Modbus, MQTT, BACnet, and EtherNet/IP - IoT devices: any device with a data output - Custom and proprietary systems via API, webhook, or direct connector Nothing needs to be replaced. Every existing investment is preserved. Who Uses Rayven Rayven serves businesses from growth-stage to large enterprise across 24+ industries globally - manufacturing, mining, construction, infrastructure, logistics, utilities, financial services, healthcare, agriculture, government, and more. Customers across Australia, Europe, North America, South America, and Africa. Named customers include Anglo American, Fulton Hogan, Glencore, Vodafone, NSW Ports, CSIRO, Collective Intelligence, Ramjack, and AngloGold Ashanti. Delivery Options - DIY: Full platform access. Internal teams build and deploy independently. - Done-For-You: Australia-based delivery team. Fixed scope, fixed price, two to 12 weeks from brief to go-live. - Hybrid: Guided delivery first, with the customer's team taking increasing ownership over time. By the Numbers - More than 600 pre-built connectors. - Ten native AI capabilities. - More than 240 deployments live globally. - Rated 5/5 across more than 140 independent reviews. - Deploys 66% faster than traditional development. - Two to 12 weeks to first working solution. - Rayven exists to close the gap: 95% of AI projects never reach production (industry average).

Average Rating: 4.9/5.0

Total Reviews: 29

Who Is the Company Behind Rayven?

  • Seller: Rayven
  • Year Founded: 2016
  • HQ Location: Sydney, AU
  • Twitter: @RayvenIOT
    56 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    32 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail
  • Company Size: 69% Medium, 52% Small

What Do G2 Reviewers Say About Rayven?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Rayven, allowing seamless integration and workflow creation without coding skills.
  • Users value Rayven for its real-time data integration and seamless unification of various tools into one efficient system.
  • Users value Rayven's automation capabilities, enabling seamless integration and real-time data unification for improved performance tracking.
  • Users value the customization capabilities of Rayven, enabling tailored solutions to meet specific healthcare needs seamlessly.
  • Users value the robust data management of Rayven, enabling real-time processing and efficient automation across diverse systems.
Cons
  • Users report a steep initial learning curve due to complex setups and the need for technical knowledge.
  • Users find the difficult learning curve challenging due to overwhelming initial setup and complex feature configurations.
  • Users find the learning difficulty challenging due to the overwhelming initial setup and complex configuration processes.
  • Users find the complex setup of Rayven challenging, necessitating extensive planning for effective use and integration.
  • Users find the setup complexity challenging, often needing extra support for advanced integrations and configurations.

What Are Recent G2 Reviews of Rayven?

ReachIQ

ReachIQ is an Ai powered pipeline generation platform and outsourced SDR service for B2B companies. We pair outreach intelligence software with a dedicated team of sales development representatives who run outbound campaigns on your behalf, combining platform visibility with hands-on execution. The process starts with ICP matching. We build targeted prospect lists based on your exact ideal customer profile: company size, industry, technology stack, buyer role, and purchase signals. Our platform writes unique & hyper-personalized email sequences for each prospect segment, not shared templates, not bulk sends. Every message is written to reflect the buyer's specific context. Qualified meetings get booked directly to your calendar. We handle all pre-meeting activity: prospecting, copywriting, sequencing, follow-up, and response management. Your team shows up to sales conversations with the right people, already matched to your ICP. ReachIQ is built for B2B companies that want to scale outbound lead generation without building an in-house SDR function. The platform surfaces campaign performance, prospect targeting logic, and outreach activity in one place, so you know what is working at any point in time. Services offered: outbound lead generation, appointment setting, ICP-matched outreach, hyper-personalized email outreach, outsourced SDR services, sales pipeline development.

Average Rating: 5.0/5.0

Total Reviews: 8

Who Is the Company Behind ReachIQ?

Who Uses This Product?

  • Company Size: 63% Medium, 25% Large

What Are Recent G2 Reviews of ReachIQ?

SiteSpeakAI

SiteSpeakAI is a no-code AI chatbot and customer support agent for your website. Train it on your site,help docs, PDFs, and videos in minutes, then embed it with one line of code to answer customer questions 24/7 in 95+ languages. Unlike a generic chatbot, SiteSpeakAI grounds every answer in your own content, so it gives accurate, source-based responses instead of making things up. When a question needs a person, it hands off to live chat. When it can act, it does: it captures leads, books meetings, looks up orders, and triggers workflows through your connected tools. Built for SaaS, e-commerce, and agency teams that want to deflect support tickets and convert more visitors without adding headcount. SiteSpeakAI connects to HubSpot, Shopify, WhatsApp, Calendly, Slack, SharePoint, Confluence, Google Drive, and Zapier, and supports leading AI models from OpenAI, Anthropic, and Google, plus API and MCP access for custom actions. Key capabilities: - Train on website URLs, documents, PDFs, and videos with auto-syncing sources - Accurate, source-grounded answers that reduce hallucinations - Built-in live chat with AI-to-human handoff - Lead capture, meeting booking, and order lookup - Multiple agents, full widget customization, and conversation analytics - 95+ languages, with privacy controls (PII redaction, CSP support) Start on a free plan or a 7-day free trial with no credit card. Paid plans from $29/month.

Average Rating: 5.0/5.0

Total Reviews: 8

Who Is the Company Behind SiteSpeakAI?

Who Uses This Product?

  • Company Size: 56% Small, 44% Medium

What Are Recent G2 Reviews of SiteSpeakAI?

Sumo Logic

Sumo Logic, Inc. unifies and analyzes enterprise data, translating it into actionable insights through one AI-powered cloud-native log analytics platform. This single source of truth enables Dev, Sec and Ops teams to simplify complexity, collaborate efficiently and accelerate data-driven decisions that drive business value. Customers around the world rely on the Sumo Logic SaaS Log Analytics Platform for trusted insights to ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. For more information, visit: SUMOLOGIC.COM

Average Rating: 4.4/5.0

Total Reviews: 409

Who Is the Company Behind Sumo Logic?

  • Seller: Sumo Logic
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Redwood City, CA
  • Twitter: @SumoLogic
    6,542 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    824 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Senior Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 48% Medium, 38% Large

What Do G2 Reviewers Say About Sumo Logic?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use in Sumo Logic, citing its simple query language and intuitive configurations.
  • Users value the ease of searching and configuring logs with Sumo Logic, enhancing their monitoring and tracing efficiency.
  • Users value the real-time monitoring capabilities of Sumo Logic, enjoying swift insights and effective data management.
  • Users appreciate the Comprehensive Continuous Intelligence feature of Sumo Logic for transforming data into actionable insights quickly.
  • Users value the powerful visual insights and efficient log management capabilities of Sumo Logic for fast resolution.
Cons
  • Users face a steep learning curve with Sumo Logic, requiring significant time to master its features and query language.
  • Users find Sumo Logic expensive, prompting concerns about whether its value justifies the high pricing.
  • Users experience slow performance with Sumo Logic, facing delays in alerting and a cumbersome user interface.
  • Users find the difficult learning curve of Sumo Logic challenging, requiring significant time to become proficient.
  • Users face a steep learning curve with Sumo Logic, requiring significant time to master complex features and queries.

What Are Recent G2 Reviews of Sumo Logic?

What Are G2 Users Discussing About Sumo Logic?

Vozy

Vozy: Where Teams & AI Agents Resolve as One. Your AI bots are smart. Your team is skilled. So why does every customer still have to repeat themselves? Fragmented AI is broken AI. Silos kill efficiency. One-shot resolution becomes impossible. We fixed it. Vozy is the operating system where humans and AI agents work as a single unit. Same memory. Same playbook. Zero restarts. The math: +50% first-contact resolution. -98% operational cost vs. hiring. Enterprise-grade since 2018. One system. All your resolutions. As one.

Average Rating: 4.6/5.0

Total Reviews: 17

Who Is the Company Behind Vozy?

  • Seller: Vozy
  • Year Founded: 2015
  • HQ Location: Miami, Florida
  • Twitter: @VozyEspanol
    154 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    44 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services
  • Company Size: 45% Medium, 45% Small

What Are Recent G2 Reviews of Vozy?

What Are G2 Users Discussing About Vozy?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated