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Kinfolk

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2 reviews
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Average star rating
4.8
Serving customers since
2023

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Kinfolk Reviews

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MAI .
M
MAI .
06/04/2026
Validated Reviewer
Review source: Organic

Flexible Beyond Onboarding for Ongoing Staff Development

I like the flexibility of using it for more than just onboarding. For us, it’s something we rely on for continuous staff development as well.
Oliver S.
OS
Oliver S.
Director of Customer Service at Loans 2 Go Limited
06/04/2026
Validated Reviewer
Review source: G2 invite

Kinfolk empowered our teams to learn faster, save time, and support professional growth

The team at kinfolk are incredibly responsive and no query goes unresolved for longer than what seems a matter of minutes. The platform has allowed us to streamline processes and free up time for people leaders who were getting bogged down in repetitive cycles. The founders of Kinfolk have been present since day one of our journey with them so any suggestions are seriously taken on board and implemented. Very forward-thinking organisation who are building a fantastic multi use platform.

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HQ Location:
London, GB

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AI Service Desk for HR, that employees love.

Kinfolk is an AI service desk for HR that uses AI agents to autonomously handle employee requests and lifecycle programs, directly in Slack. Built for People teams at 500+ employee companies who are done being a helpdesk. By combining AI agents in Slack, intelligent request management, lifecycle automation, and operational analytics, Kinfolk handles up to 80% of Tier 0–1 employee requests without human intervention, reclaiming roughly 45 days a year for HR teams. It connects directly with the tools People teams already use: Workday, HiBob, ADP, Confluence, Jira, and more. The result isn't just faster support. It's a People team that can finally focus on performance, culture, and the work that actually builds great companies.

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Year Founded
2023