Best AI Agents For Business Operations - Page 8

How Many AI Agents For Business Operations Products Does G2 Track?

Total Products under this Category: 2,541

Category Stats (Nov 2026)

  • Average Rating: 4.62/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CETRAI (+5.56%) - Among all products in this category, CETRAI recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank AI Agents For Business Operations Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 204,600+ Authentic Reviews
  • 2,541+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Agents For Business Operations

G2 Grid® for AI Agents For Business Operations plotting products by satisfaction and market presence

Highlighted products: Salesforce Agentforce, Microsoft Copilot, ClickUp, Notion, Retell AI, SOCi, monday AI Work Platform, and ServiceNow AI Agents.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-agents-for-business-operations/grids.json?focus%5B%5D=salesforce-agentforce&focus%5B%5D=microsoft-copilot-2026-08-27&focus%5B%5D=clickup&focus%5B%5D=notion&focus%5B%5D=retell-ai&focus%5B%5D=soci&focus%5B%5D=monday-com&focus%5B%5D=servicenow-ai-agents)

Sintra AI

Sintra AI: pre-built AI employees for small businesses Running a small business often means being the marketer, copywriter, social media manager, customer support representative, salesperson, and administrator all at once. Sintra AI takes repetitive everyday tasks off your plate, giving you more time to focus on the decisions, relationships, and ideas that require your attention. With Sintra AI, small businesses get a team of 12 pre-built AI employees across socials, inbox, content, support, sales, and other essential business roles. Each AI employee handles a specific area of work, helping solopreneurs, founders, freelancers, e-commerce sellers, and small teams accomplish more from one simple platform. From planning social media content and writing in your brand voice to launching a website, supporting customers, and generating leads, Sintra AI keeps essential business work moving while you focus on growth. Its AI employees can also support email marketing, SEO, data analysis, and recruitment - and when you need something more specific, you can create custom AI employees tailored to your knowledge and workflows, publish them to the Sintra AI marketplace, and earn based on how others use them. Stop doing everything alone. Get your AI employees today.

Average Rating: 2.4/5.0

Total Reviews: 27

How Do G2 Users Rate Sintra AI?

  • Personalization: 4.2/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 1.7/10 (Category avg: 9.2/10)

Who Is the Company Behind Sintra AI?

  • Seller: Sintra AI
  • Company Website:
  • Year Founded: 2023
  • HQ Location: N/A
  • LinkedIn® Page: www.linkedin.com
    62 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 89% Small, 11% Medium

What Do G2 Reviewers Say About Sintra AI?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use of sintra.ai impressive, making complex tasks feel manageable and intuitive.
  • Users find Sintra.ai to be highly competent, unlocking immense potential for creativity and productivity.
  • Users find that sintra.ai provides a competent and imaginative AI experience, enhancing productivity as if supported by a full team.
Cons
  • Users feel restricted by the cost limitations of sintra.ai, hindering their ability to expand workspaces for clients.
  • Users find the learning curve steep, requiring tedious re-teaching of preferences and reducing execution efficiency.
  • Users find poor interface design in Sintra.ai clunky, making it tedious to reconfigure settings and features.
  • Users express frustration over the poor understanding of their needs, finding the experience tedious and inefficient.

What Are Recent G2 Reviews of Sintra AI?

GPTConsole

GPTConsole helps developers generate web/mobile applications and perform web automation through prompts. It offers an NPM package that developers can install on their local machines. We are launching a CLI with infinite context and two autonomous AI agents.

Average Rating: 4.2/5.0

Total Reviews: 10

How Do G2 Users Rate GPTConsole?

  • Personalization: 8.3/10 (Category avg: 9.0/10)
  • Natural Language Understanding (NLU): 8.9/10 (Category avg: 9.0/10)
  • Route To Human: 8.6/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind GPTConsole?

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 82% Small, 18% Medium

What Do G2 Reviewers Say About GPTConsole?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use and versatility of GPTConsole, simplifying direct access through the CLI.
  • Users value the direct CLI access and automation features of GPTConsole, enhancing their development efficiency.
  • Users love the aesthetic design and ease of app creation with GPTConsole, enhancing their project experience.
  • Users value the fast and efficient analysis provided by GPTConsole, enhancing their coding and insight-gathering processes.
  • Users value the flexibility of GPTConsole, enjoying a range of options that enhance usability and adaptability.
Cons
  • Users find the poor interface design frustrating, with lag, unresponsive features, and disappointing navigation.
  • Users experience slow loading times with GPTConsole, particularly when generating responses and images in the free version.
  • Users experience slow response times with GPTConsole, causing frustration and delays in getting answers.
  • Users often face connectivity issues with the code companion agent, leading to frustration and limited functionality.
  • Users find the cost limitations of GPTConsole's free tier hinder effective coding and project development.

What Are Recent G2 Reviews of GPTConsole?

Balto

Balto is the AI workforce for the contact center. Balto delivers a complete contact center solution in a single license, uniting best-in-class Agent Assist, QA, Compliance, Coaching, Notes, and Insights in one cohesive platform. The result is value at every level of the organization: agents perform better, QA teams eliminate manual reviews, supervisors can coach at scale, and executive leaders gain clear visibility into conversation-driven business trends. Top-performing contact centers rely on Balto to protect revenue, reduce compliance risk, and improve customer experiences. To date, Balto has guided 500M+ conversations, supports 300+ customers, and leads our G2 category with 500+ five-star reviews. Products Include: - Real-Time Guidance (Agent Assist): Balto automatically provides agents with resources in real-time. - Quality Assurance: Balto automatically scores interactions. - Compliance: Balto automatically flags compliance issues. - Coaching: Balto automatically surfaces and delivers coaching recommendations. - Notes: Balto automatically summarizes conversations. - Insights: Balto automatically extracts insights from conversation data.

Average Rating: 4.8/5.0

Total Reviews: 584

How Do G2 Users Rate Balto?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.2/10)

Who Is the Company Behind Balto?

  • Seller: Balto
  • Year Founded: 2017
  • HQ Location: St Louis, US
  • LinkedIn® Page: www.linkedin.com
    171 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Medicare Sales Representative, MSR
  • Top Industries: Insurance, Consumer Services
  • Company Size: 48% Medium, 24% Large

What Do G2 Reviewers Say About Balto?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Balto, appreciating its straightforward setup and seamless navigation during calls.
  • Users love the hassle-free installation and instant support of Balto, enhancing their call handling efficiency.
  • Users admire Balto's exceptional accuracy in providing timely prompts, enhancing efficiency and improving service quality seamlessly.
  • Users love Balto's call recording feature, which saves time and enhances efficiency by generating instant interaction notes.
  • Users appreciate the 24/7 customer support of Balto, ensuring quick resolutions for any issues encountered.
Cons
  • Users face call issues with Balto, including bugs, timeouts, and difficulties in accessing previous notes.
  • Users experience accuracy issues with Balto, leading to frustrations with prompts and incorrect feedback from customer interactions.
  • Users report AI inaccuracy with Balto, noting missed phrases and slow response times during long conversations.
  • Users face missing features like lack of search options and disappearing prompts that hinder functionality and experience.
  • Users experience pop-up issues with Balto that disrupt workflows and complicate accessing necessary content.

What Are Recent G2 Reviews of Balto?

What Are G2 Users Discussing About Balto?

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Agent4

Agent4 lets you create custom voice experiences for callers to your business or mobile phone.

Average Rating: 4.4/5.0

Total Reviews: 9

How Do G2 Users Rate Agent4?

  • Personalization: 8.5/10 (Category avg: 9.0/10)
  • Natural Language Understanding (NLU): 7.8/10 (Category avg: 9.0/10)
  • Route To Human: 8.3/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.2/10)

Who Is the Company Behind Agent4?

Who Uses This Product?

  • Company Size: 44% Medium, 33% Large

What Do G2 Reviewers Say About Agent4?

AI-generated summary from verified user reviews

Pros
  • Users value the advanced call management features of Agent4, enhancing efficiency and personalization in communications.
  • Users value the real-time monitoring features of Agent4, enhancing call management with personalized insights and control.
  • Users highlight the ease of use of Agent4, enjoying its straightforward integration and implementation in their workflows.
  • Users commend the efficiency of Agent4, significantly enhancing productivity and task automation for better work performance.
  • Users value the enhanced customer engagement features of Agent4, enabling quick decision-making and effective call management.
Cons
  • Users report inaccuracy in Agent4's responses, leading to limited understanding and potential privacy concerns.
  • Users face challenges with the complexity of implementation and maintenance, impacting their overall experience with Agent4.
  • Users express concerns about the complex usability of Agent4, highlighting difficulties in implementation and maintenance.
  • Users experience frustration due to limited AI knowledge, which affects the interaction quality with Agent4.
  • Users desire more customization options for Agent4 to enhance its functionality and platform integration.

What Are Recent G2 Reviews of Agent4?

AgentVoice

AgentVoice is an AI voice call automation platform that enables businesses to deploy AI-powered voice agents for customer calls, schedule automation, lead qualification, CRM updates, and post-call actions. AgentVoice eliminates missed calls and manual follow-ups by allowing users to create and configure action-taking voice agents without writing code. Unlike traditional voice bots that handle conversations but require developer support to take real-world action, AgentVoice integrates deeply with business systems to drive outcomes during live calls. Users can configure agent behavior through an intuitive dashboard, define call flows, upload knowledge bases, and connect their CRM, calendar, or internal tools using native integrations or the platform's full API. AgentVoice supports both inbound and outbound calling and is built for fast deployment, ongoing iteration, and high call volumes. Key features include: No-code voice agent builder — Set objectives, train agents, and configure flows without engineering resources. Integrated actions engine — Automate scheduling, CRM updates, SMS follow-ups, and more during live calls. Knowledge-aware agents — Upload scripts, docs, and links to inform responses in real time. Call intelligence tools — Access transcripts, sentiment analysis, and post-call workflows from every conversation. Flexible integrations — Works with tools like HubSpot, Salesforce, Twilio, Zapier, Make, and custom APIs. AgentVoice is used by teams who want to scale voice communication without scaling headcount. Whether you're replacing a phone tree or automating a full customer journey, AgentVoice gives you control over every step of the voice experience.

Average Rating: 4.9/5.0

Total Reviews: 9

How Do G2 Users Rate AgentVoice?

  • Personalization: 10.0/10 (Category avg: 9.0/10)
  • Natural Language Understanding (NLU): 9.3/10 (Category avg: 9.0/10)
  • Route To Human: 10.0/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind AgentVoice?

Who Uses This Product?

  • Company Size: 67% Small, 33% Medium

What Do G2 Reviewers Say About AgentVoice?

AI-generated summary from verified user reviews

Pros
  • Users commend the call management efficiency of AgentVoice, appreciating its seamless integration and high-quality voice interactions.
  • Users appreciate the ease of use of AgentVoice, enabling efficient onboarding and effortless management without technical skills.
  • Users value the efficiency of AgentVoice, as it automates crucial tasks seamlessly and enhances overall productivity.
  • Users appreciate the high accuracy and scalability of AgentVoice, enhancing customer engagement significantly.
  • Users appreciate the affordable pricing of AgentVoice, which offers exceptional value compared to other platforms.
Cons
  • Users find the poor interface design of AgentVoice detracts from the overall user experience despite its features.

What Are Recent G2 Reviews of AgentVoice?

Engagely

engagely.ai is an award-winning conversational customer engagement platform recognized by the Economic Times as the best tech brand in cognitive decision making forte. The multilingual conversational AI platform is a blend of AI and human intelligence which is helping businesses create exceptional customer experiences. With domain-specific robust knowledge & industry AI models, engagely helps automate customer engagement with its next-level products and services to deliver amazing customer experience. With its unique action-intent engine, engagely is a transformative AI powered platform that builds conversational chatbots with no coding. The leading AI omnichannel platform is capable of driving superior customer engagement across 35+ channels in more than 120 global languages with its proactive conversational AI chatbots, voice bots and email bots. Present in 4+ Countries I Trusted by 150+ Customers I Serving 10+ Industries

Average Rating: 4.3/5.0

Total Reviews: 19

How Do G2 Users Rate Engagely?

  • Personalization: 6.7/10 (Category avg: 9.0/10)
  • Natural Language Understanding (NLU): 8.3/10 (Category avg: 9.0/10)
  • Route To Human: 10.0/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Engagely?

Who Uses This Product?

  • Company Size: 37% Small, 32% Medium

What Do G2 Reviewers Say About Engagely?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use of Engagely highly beneficial for maintaining content and enhancing user responses.
  • Users value the efficiency of Engagely, appreciating its easy content management and quick, intelligent responses.
  • Users find the helpfulness of Engagely.ai evident in its user-friendly knowledge base and quick, smart responses.
  • Users appreciate the easy-to-use knowledge base of Engagely.ai, enabling quick responses and seamless content maintenance.
  • Users value the quick and smart responses from Engagely, enhancing their overall experience with the platform.

What Are Recent G2 Reviews of Engagely?

What Are G2 Users Discussing About Engagely?

Floatbot

Floatbot.AI is a Multi-Modal Conversational AI (Voice first) + Co-Pilot Platform designed to supercharge operations in Insurance, Collections, Lending, Banking, and BPOs. From redefining customer engagement, streamlining processes to empowering agents and employees, we are your partner in driving smarter, faster and impactful business interactions.

Average Rating: 4.3/5.0

Total Reviews: 12

How Do G2 Users Rate Floatbot?

  • Personalization: 7.5/10 (Category avg: 9.0/10)
  • Natural Language Understanding (NLU): 7.5/10 (Category avg: 9.0/10)
  • Route To Human: 8.3/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)

Who Is the Company Behind Floatbot?

  • Seller: Floatbot
  • Year Founded: 2020
  • HQ Location: Milpitas , California
  • LinkedIn® Page: www.linkedin.com
    61 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 58% Small, 42% Medium

What Do G2 Reviewers Say About Floatbot?

AI-generated summary from verified user reviews

Pros
  • Users laud the intuitive and user-friendly interface of Floatbot, making onboarding and setup a seamless experience.
  • Users commend the easy implementation of Floatbot, highlighting its quick deployment and user-friendly interface.
  • Users praise FloatBot's intuitive interface, making it easy to manage and configure for effective campaigns.
  • Users value FloatBot's intuitive and user-friendly interface, making setup and management effortless for all team members.
  • Users highlight the 24/7 support from Floatbot, noting the proactive assistance from the team enhances the overall experience.

What Are Recent G2 Reviews of Floatbot?

KNIME

KNIME helps everybody make sense of data. Its free and open source KNIME Analytics Platform enables anyone — whether they come from a business, technical or data background — to intuitively work with data, every day. KNIME Business Hub is the commercial complement to KNIME Analytics Platform and enables users to collaborate on data science and share insights across the organization. Together, the products support the complete data science lifecycle, allowing teams at all levels of analytics readiness to support the operationalization of data and to build a scalable data science practice.

Average Rating: 4.5/5.0

Total Reviews: 126

How Do G2 Users Rate KNIME?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.2/10)

Who Is the Company Behind KNIME?

  • Seller: KNIME
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Zurich, Switzerland
  • LinkedIn® Page: www.linkedin.com
    245 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Higher Education
  • Company Size: 43% Large, 32% Medium

What Do G2 Reviewers Say About KNIME?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use in KNIME invaluable, allowing non-technical individuals to efficiently build workflows.
  • Users love the coding ease of KNIME, making data analysis accessible to both beginners and non-technical users.
  • Users find KNIME to have a user-friendly learning curve, enabling quick access to data solutions without coding skills.
  • Users find KNIME to be a user-friendly learning experience that simplifies complex data analysis without coding.
  • Users appreciate the user-friendly data visualization tools of KNIME, making complex tasks accessible for all skill levels.
Cons
  • Users find the initial learning difficulty in KNIME challenging, especially for those new to data science concepts.
  • Users often face memory availability issues with KNIME, impacting performance and usability, especially with large files.
  • Users often face storage limitations, experiencing memory availability issues and slow performance with large files in KNIME.
  • Users feel that data management issues like file handling and reading from databases hinder their experience with KNIME.
  • Users note the lack of learning resources for KNIME, which hinders their ability to fully utilize the tool.

What Are Recent G2 Reviews of KNIME?

What Are G2 Users Discussing About KNIME?

LimeChat

LimeChat is an AI-powered Conversational Commerce suite that helps brands sell, support, and market on conversational medium. Trusted by over 200+ world's biggest brands like MamaEarth, Wow Skin Science, Planet54, BlueTokai, Sometime By Asian Designers, Juicy Chemistry, it helps brands automate and personalize conversations throughout the buying journey, across all channels. Whether you are looking to reduce customer acquisition costs, increase sales, boost retention, or automate customer support, LimeChat’s product suite helps you with all of these and much more. LimeChat’s marquee products include a Human-Level Chatbot, WhatsApp Conversational Marketing, Omnichannel Helpdesk, and Click-to-Messenger ads. How does it differentiate from the competition? — While all other bots are generalized automation solutions that dilute their efficacy, LimeChat is exclusively built for eCommerce brands, thus delivering stellar results. 10X faster in the implementation Delivers 70% Automation & 10% conversions on chat — 2-way WhatsApp marketing campaigns, powered by AI conversations — Brands can reply instantly to customers who respond to the campaigns and keep them engaged with human-level AI — One single platform to control everything — conversations from all channels (FB Messenger, Instagram DM and comments, WhatsApp, Live Chat, Email), bot, campaigns, agent performance, and analytics

Average Rating: 4.6/5.0

Total Reviews: 31

How Do G2 Users Rate LimeChat?

  • Personalization: 6.7/10 (Category avg: 9.0/10)
  • Natural Language Understanding (NLU): 6.7/10 (Category avg: 9.0/10)
  • Route To Human: 7.5/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.2/10)

Who Is the Company Behind LimeChat?

  • Seller: Limechat
  • Year Founded: 2020
  • HQ Location: Bengaluru, IN
  • LinkedIn® Page: www.linkedin.com
    89 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Health, Wellness and Fitness, Consumer Goods
  • Company Size: 61% Small, 39% Medium

What Do G2 Reviewers Say About LimeChat?

AI-generated summary from verified user reviews

Pros
  • Users commend LimeChat's exceptional customer support, highlighting proactive assistance and smooth onboarding experiences with the team.
  • Users highlight the smooth integration and comprehensive analytics of LimeChat, enhancing customer engagement and operational efficiency.
  • Users find LimeChat's helpful support and onboarding team exceptional, enhancing the overall user experience significantly.
  • Users appreciate the ease of use of LimeChat, highlighted by its intuitive interface and smooth onboarding process.
  • Users highlight the excellent customer satisfaction achieved through proactive support and efficient communication tools with LimeChat.
Cons
  • Users experience glitches and reliability issues with the chatbot, though support teams actively work on solutions.
  • Users report software bugs in the mobile app, affecting performance and usability compared to the desktop version.
  • Users experience glitches in chat functionality and suggest improvements for data uploading and communication methods.
  • Users experience glitches in initial chat management and face issues with WhatsApp broadcasting and CSV uploads.
  • Users find the monthly pricing to be high, although the features and service quality justify the cost.

What Are Recent G2 Reviews of LimeChat?

What Are G2 Users Discussing About LimeChat?

Linear

Linear is the product development system for teams and agents. Purpose-built for planning and building products, and designed for the AI era. Linear powers more than 40,000 organizations, from ambitious startups to major enterprises and Fortune 20 companies, including OpenAI, Ramp, Cash App, Coinbase, Cursor, and Oscar Health.

Average Rating: 4.6/5.0

Total Reviews: 114

How Do G2 Users Rate Linear?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Linear?

  • Seller: Linear
  • Company Website:
  • Year Founded: 2019
  • HQ Location: San Francisco, California
  • LinkedIn® Page: www.linkedin.com
    280 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 74% Small, 22% Medium

What Do G2 Reviewers Say About Linear?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use in Linear, enjoying a fast, clean interface and efficient navigation with shortcuts.
  • Users love the developer-friendly interface of Linear, appreciating its simplicity, speed, and effective integrations.
  • Users love the clean and efficient interface of Linear, enhancing their workflow while managing projects effortlessly.
  • Users love the intuitive design of Linear, enhancing productivity with its clean interface and efficient shortcuts.
  • Users value the seamless integrations with GitHub and other platforms, enhancing their workflow and efficiency.
Cons
  • Users find the limited features of Linear restrictive, especially regarding customization and advanced reporting needs.
  • Users find the lack of tools for customization and automation limits their ability to manage complex projects effectively.
  • Users find the limited customization options of Linear restrictive, especially for complex workflows and reporting needs.
  • Users point out the lack of automation and limited epic management features, hindering project planning and organization.
  • Users find the lack of intuitiveness frustrating, especially for non-engineers navigating the system and its features.

What Are Recent G2 Reviews of Linear?

Sumo Logic

Sumo Logic, Inc. unifies and analyzes enterprise data, translating it into actionable insights through one AI-powered cloud-native log analytics platform. This single source of truth enables Dev, Sec and Ops teams to simplify complexity, collaborate efficiently and accelerate data-driven decisions that drive business value. Customers around the world rely on the Sumo Logic SaaS Log Analytics Platform for trusted insights to ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. For more information, visit: SUMOLOGIC.COM

Average Rating: 4.4/5.0

Total Reviews: 414

How Do G2 Users Rate Sumo Logic?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.2/10)

Who Is the Company Behind Sumo Logic?

  • Seller: Sumo Logic
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Redwood City, CA
  • LinkedIn® Page: www.linkedin.com
    824 employees on LinkedIn®
  • Ownership: NASDAQ: SUMO

Who Uses This Product?

  • Who Uses This: Software Engineer, Senior Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 48% Medium, 38% Large

What Do G2 Reviewers Say About Sumo Logic?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use in Sumo Logic, enabling quick insights from data without complexity.
  • Users commend the powerful and accessible log management features of Sumo Logic, enhancing efficiency and visualization capabilities.
  • Users value the flexible analytics and powerful real-time features of Sumo Logic, enhancing collaboration and operational visibility.
  • Users value the real-time monitoring capabilities of Sumo Logic, enabling quick insights and effective data visualization.
  • Users value the powerful and accessible analytics of Sumo Logic, enhancing their data visualization and decision-making capabilities.
Cons
  • Users find the difficult learning curve of Sumo Logic challenging, especially transitioning from simpler tools.
  • Users face a steeper learning curve with Sumo Logic, especially when transitioning from tools like Splunk or Elastic.
  • Users note a steep learning curve with Sumo Logic that may challenge teams transitioning from other tools.
  • Users find Sumo Logic expensive, especially if data tiers are misconfigured, leading to unexpected high bills.
  • Users experience slow performance with Sumo Logic, facing delays and lag during queries, especially with large datasets.

What Are Recent G2 Reviews of Sumo Logic?

What Are G2 Users Discussing About Sumo Logic?

SWIPEBY

SWIPEBY provides powerful AI-driven “teams” that automate workflow to reduce costs and improve efficiencies. The SWIPEBY platform allows restaurants and brick-and-mortar businesses to compete in an evolving marketplace by handling the repetitive tasks that take operators away from what they should be focused on: their customers and staff.

Average Rating: 4.9/5.0

Total Reviews: 14

How Do G2 Users Rate SWIPEBY?

  • Personalization: 10.0/10 (Category avg: 9.0/10)
  • Route To Human: 10.0/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind SWIPEBY?

  • Seller: SWIPEBY
  • Year Founded: 2019
  • HQ Location: Miami, US
  • LinkedIn® Page: www.linkedin.com
    59 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Restaurants
  • Company Size: 67% Small, 20% Medium

What Do G2 Reviewers Say About SWIPEBY?

AI-generated summary from verified user reviews

Pros
  • Users value the responsive customer support of SWIPEBY, ensuring seamless assistance and successful business operations.
  • Users find SWIPEBY to be incredibly easy to use, streamlining the setup and order process effectively.
  • Users value the responsive customer service of SWIPEBY, enhancing their business success and efficiency.
  • Users find the setup process easy, appreciating the support provided during account configuration.
  • Users value the cost savings with SWIPEBY, reducing labor expenses and eliminating the need for a marketing team.
Cons
  • Users find the complexity of adding items cumbersome, making navigation and feature usage challenging at times.
  • Users find the process of adding menu items and modifiers in the merchant portal to be cumbersome, impacting usability.
  • Users face configuration challenges with SWIPEBY, finding setup complex and needing clearer guidance for new customers.
  • Users find a steep learning curve, suggesting simplification and better support for new customers to enhance usability.
  • Users find the menu management process cumbersome, particularly when adding items and modifiers in the merchant portal.

What Are Recent G2 Reviews of SWIPEBY?

Ada

Ada is the Agentic Customer Experience (ACX) company that helps organizations build, manage, optimize, and scale AI agents for customer service, with more than 550 AI agents deployed globally. Ada's core differentiator is the ACX Operating Model: the only approach in the category that pairs an enterprise AI platform with structured methodology and expert guidance. The logic behind it is direct: the best customer experiences come from businesses that own and operate their AI agents, not ones that depend on vendors to run them. The companies that own their AI capability are the ones that compound value. Ada's job is to help them get there through: - ACX Platform: AI agent management across every channel and language, no engineering dependency required - ACX Practice: A structured methodology for building, governing, and scaling an AI agent program - ACX Experts: Who work alongside internal teams to build lasting AI fluency The ACX Platform is designed with these core components: - Reasoning Engine™: An unified intelligence layer that powers the AI agent across all CX channels using shared customer context, business logic, and configurable policies, with built-in accuracy and safety controls. Consistent experience meets reduced overhead. - Conversation Hub: Deploy an AI agent across voice, messaging, email, and custom channels in 60+ languages, with structured handoff to human agents when escalation is needed. - Performance Center: Tools for building, testing, and optimizing AI agent behavior, including Playbooks for complex multi-step workflows (refunds, rebookings, authentication), Coaching for continuous improvement, and Simulations for safe pre-launch testing. Tracks resolution rate, CSAT, NPS, and custom KPIs. - Developer Toolkit: Pre-built connectors for Salesforce, Zendesk, and ServiceNow, plus APIs, SDKs, and an MCP Server for managing the AI agent from tools like Claude or ChatGPT. - Enterprise-grade security: SOC 2 Type II, GDPR, HIPAA, PCI DSS, and AIUC-1 certified, with Zero Data Retention and regional data residency. Ada was the first ACX platform to have achieved AIUC-1 certification, the world's first AI safety standard specifically designed for customer service agents—and Ada helped write it. Proven customer outcomes include: - IPSY (ecommerce) achieved 943% ROI on its AI investment within four months of using Ada's ACX platform alongside a 63% improvement in automated resolution rate and a 41% improvement in CSAT. - Endy (retail) achieved an 85% automated resolution rate during a major national promotion and 75% CSAT during their warehouse sale. - eSky Group (travel) saw a 17-point increase in automated resolution in four months, a 19-point CSAT jump, and 200% ROI—running three brands across 50+ markets with one team on one platform. - Blackhawk Network (fintech) transformed into a mature ACX operation, automatically resolving ~50% of all incoming inquiries across brands and channels, and upskilling frontline agents with plans to expand AI across the entire enterprise. Ada is built for enterprise organizations with high-volume support operations across industries including financial services, telecommunications, retail and ecommerce, travel, insurance, and technology.

Average Rating: 4.6/5.0

Total Reviews: 181

How Do G2 Users Rate Ada?

  • Personalization: 8.2/10 (Category avg: 9.0/10)
  • Natural Language Understanding (NLU): 8.1/10 (Category avg: 9.0/10)
  • Route To Human: 8.5/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)

Who Is the Company Behind Ada?

Who Uses This Product?

  • Top Industries: Financial Services, Telecommunications
  • Company Size: 62% Medium, 20% Small

What Do G2 Reviewers Say About Ada?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Ada, noting its quick setup and intuitive training processes.
  • Users appreciate the ease of use and support provided by Ada for training and analyzing AI bots effectively.
  • Users appreciate the excellent customer support from Ada, enhancing their experience and simplifying the implementation process.
  • Users love Ada for its ease of use and robust features, enabling quick training, analysis, and customization.
  • Users find the initial setup easy, appreciating the straightforward training, analysis, and support provided by Ada.
Cons
  • Users face usability issues with Ada's playbooks, feeling 'stuck' and hindered by the limitations of the UI.
  • Users face integration issues with Ada, especially when customizing interactions and aligning it with their workflows.
  • Users note missing features in Ada, such as limited playbook interactions and lack of multimedia options.
  • Users experience usage limitations with Ada, especially regarding multimedia integration in customer interactions and capabilities.
  • Users note the limitations in automation and dynamic workflow capabilities of Ada, which can hinder user experience and efficiency.

What Are Recent G2 Reviews of Ada?

What Are G2 Users Discussing About Ada?

Dialora AI

Dialora.ai is a 24/7 AI-powered voice agent built to revolutionize customer interactions with seamless automation. Designed for businesses of all sizes, it efficiently handles inbound and outbound calls, appointment scheduling, and real-time transcription while integrating effortlessly with CRMs like HubSpot and Pipedrive. By leveraging deep learning and advanced voice synthesis, Dialora.ai ensures every conversation feels natural and personalized. Originally developed as a hackathon project, Dialora.ai's first functional model was built in just 24 hours by a dedicated team of engineers. What started as an innovative experiment quickly evolved into a market-ready solution, empowering businesses across industries to automate their voice operations without compromising quality. Today, Dialora.ai is redefining how companies engage with customers, optimizing workflows with AI-driven efficiency. With features like AI-driven call analytics, unlimited AI assistants, and scalable pricing, Dialora.ai offers businesses a cost-effective way to enhance customer service while reducing operational overhead. Whether you’re a startup or an enterprise, Dialora.ai provides intelligent, real-time communication that ensures every call is handled efficiently, accurately, and with a human-like touch.

Average Rating: 5.0/5.0

Total Reviews: 10

How Do G2 Users Rate Dialora AI?

  • Personalization: 10.0/10 (Category avg: 9.0/10)
  • Natural Language Understanding (NLU): 10.0/10 (Category avg: 9.0/10)
  • Route To Human: 10.0/10 (Category avg: 8.9/10)

Who Is the Company Behind Dialora AI?

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Dialora AI?

AI-generated summary from verified user reviews

Pros
  • Users value the seamless AI integration of Dialora AI, enhancing efficiency and improving lead qualification effortlessly.
  • Users value the natural conversation management of Dialora AI, making interactions feel genuine and trustworthy.
  • Users commend Dialora AI for its exceptional customer support, enabling swift setup and effective lead qualification.
  • Users find Dialora AI's setup process to be incredibly straightforward, allowing quick deployment and efficient lead management.
  • Users value the easy integrations of Dialora AI, enjoying seamless synchronization that eliminates manual efforts and missed opportunities.

What Are Recent G2 Reviews of Dialora AI?

DoubleDesk

DoubleDesk is an AI business automation platform combining a virtual receptionist with a digital workforce. The AI receptionist operates 24/7, managing appointment booking, order capture, call transfers, spam filtering, and multilingual support with a customizable voice. The digital workforce automates tasks like replying to reviews, sending follow-ups, drafting quotes, generating reports, and updating CRM systems. Configured through conversational interaction with D2, the DoubleDesk assistant, the platform requires no coding or technical setup. It integrates seamlessly with tools like Google Workspace, Microsoft 365, calendars, payment systems, and CRMs without data migration. Built-in safety guardrails prevent errors, while real-time monitoring enables oversight, call intervention, and process adjustments. DoubleDesk is ready to use without installation, plugins, or extensions.

Average Rating: 4.9/5.0

Total Reviews: 8

How Do G2 Users Rate DoubleDesk?

  • Personalization: 8.3/10 (Category avg: 9.0/10)
  • Natural Language Understanding (NLU): 8.3/10 (Category avg: 9.0/10)
  • Route To Human: 6.7/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind DoubleDesk?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of DoubleDesk?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated July 21, 2026