Having used the product extensively, this reviewer appreciates the call transfer agent's ability to efficiently route customer calls to the correct team. They would prefer more voice options to enhance the agent's appeal.
View Full ReviewDoubleDesk Reviews (5)
DoubleDesk Reviews (5)
DoubleDesks ability to save me a tonne of time in my work week, whilst being such an easy platform to utilise is phenomenal. The platform itself integrates with every third party we utilise and allows us to speed up performance for what we need in our Agency, whether that is with phone calls, admin tasks the whole lot.
The value for money as well is a big reason we use DoubleDesk. We knew that straight away when we went through our onboarding process with the team, it was seamless.
If you are looking for a business Ai tool that can support you to do some heavy lifting this is it. Review collected by and hosted on G2.com.
We are yet to experience anything that we don't like about DoubleDesk. Review collected by and hosted on G2.com.

I like the ease of being able to combine many tools into one place and give instructions in plain English. The capacity that DoubleDesk is giving back to me is outstanding. Review collected by and hosted on G2.com.
More integrations would be ideal so that DoubleDesk can be the first platform that I open of the day. Review collected by and hosted on G2.com.

It is a very intuitive product that is constantly evolving and learning. It is relevant for so many different industries and the team are amazing and responsive. Review collected by and hosted on G2.com.
at this stage....... nothing to report!! Review collected by and hosted on G2.com.
DoubleDesk is very simple and easy to set up and use. Not only does it interact with your customers like you would, but it can carry out actions for your business too, all with safeguards and playbooks set by you. Review collected by and hosted on G2.com.
None I can think of - some people may be initially confused by the AI voice but you can change the voice to how you want it to sound! Review collected by and hosted on G2.com.
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