---
title: Acuity Scheduling Reviews
meta_title: 'Acuity Scheduling Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 409 reviews by the users' company size, role or industry
  to find out how Acuity Scheduling works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 409
  scale: '5'
date_modified: '2026-06-30'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---

# Acuity Scheduling Reviews
**Vendor:** Squarespace  
**Category:** [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 409
## About Acuity Scheduling
Acuity Scheduling is flexible scheduling software designed to support anyone in the business of time. Whether you offer appointments, classes, consultations, or excursions, Acuity can help you create a seamless booking experience to match your online presence. Give clients the ability to book, reschedule, cancel, and pay for your services all on their own, while you take control of your calendar and automate workflows. Acuity is a part of Squarespace and integrates with leading third-party applications.



## Acuity Scheduling Pros & Cons
**What users like:**

- Users love the **ease of use** of Acuity Scheduling, enjoying its user-friendly interface and customization options. (4 reviews)
- Users love the **user-friendly interface** of Acuity Scheduling, making appointment management and adjustments a breeze. (3 reviews)
- Users love the **ease of scheduling** with Acuity, allowing effortless adjustments and concurrent bookings for multiple instructors. (2 reviews)
- Users love the **ease of scheduling** with Acuity, appreciating its flexibility and user-friendly interface for appointments. (2 reviews)
- Users appreciate the **scheduling efficiency** of Acuity Scheduling, enjoying easy adjustments and multiple instructor availability. (2 reviews)
- Users find **appointment management easy and efficient** with Acuity Scheduling, streamlining their scheduling processes effectively. (1 reviews)
- Booking Efficiency (1 reviews)
- Calendar Integration (1 reviews)
- Customization (1 reviews)
- Easy Navigation (1 reviews)

**What users dislike:**

- Users find the **limited features** of Acuity Scheduling frustrating, particularly regarding integrations and client record management. (3 reviews)
- Users experience **scheduling issues** with Acuity, including confusion over options and difficulties in managing client records. (3 reviews)
- Users find **Acuity Scheduling complex** due to its confusing options and issues with client record merging. (2 reviews)
- Users find **feature issues** with Acuity Scheduling, particularly regarding limited reporting and problematic client record merging. (2 reviews)
- Users face **integration issues** with Acuity Scheduling, leading to confusion and difficulties in data management. (2 reviews)
- Limited Customization (2 reviews)
- Not Intuitive (2 reviews)
- Users find Acuity Scheduling&#39;s **appointment management problematic** due to data export issues and client record merging conflicts. (1 reviews)
- Booking Issues (1 reviews)
- Users experience **calendar issues** with Acuity Scheduling, specifically regarding integrations and account management limitations. (1 reviews)

## Acuity Scheduling Reviews
  ### 1. easy to use and integrate scheduler

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sharon S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 17, 2018

**What do you like best about Acuity Scheduling?**

I like that it is possible to integrate acuity scheduling with your calendar.  That it automatically blocks off time and gives many options for automation

**What do you dislike about Acuity Scheduling?**

haven't yet encountered anything.  So far the experience has been very easy- The unpaid version is tough because it does not sync calendars so the paid version is definitely worth it. 

**What problems is Acuity Scheduling solving and how is that benefiting you?**

ease of clients scheduling their own appointments

  ### 2. Acuity scheduling review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2018

**What do you like best about Acuity Scheduling?**

I am new to acuity. But so far it has been user friendly and affordable!

**What do you dislike about Acuity Scheduling?**

Nothing so far! I have really not found anything so far to complain about 

**What problems is Acuity Scheduling solving and how is that benefiting you?**

It is great to have fewer clients contacting me to schedule and cancel their bookings!

  ### 3. A great choice

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 05, 2018

**What do you like best about Acuity Scheduling?**

Acuity is what I would call "best all around". I say that because it offers a well-rounded bunch of features. There are a great many scheduling tools available on the market today, in a host of price points but Acuity continues to win my vote. My favorite features all happen to be in the business settings: the ability to create appointment types within each calendar, create a questionnaire for customers to complete when they schedule appointments, create packages, offer coupons and gift certificates, 
sync with my Google calendar, take payments, and customize the automated confirmation and reminder emails.

**What do you dislike about Acuity Scheduling?**

I love technology but many of my clients are techno-challenged. That being said, Acuity's bells and whistles are quite overwhelming and often not intuitive.

**Recommendations to others considering Acuity Scheduling:**

Acuity is great. I have yet to find a situation or client that needed more than Acuity offers. Based on your experience with other scheduling tools and comfort level with technology, it may take a few minutes to assimilate to using Acuity. But have no fear, it really is easy to use and they have great support.

**What problems is Acuity Scheduling solving and how is that benefiting you?**

I use Acuity in my business and recommend it to clients that need a more robust scheduling system. The most important feature has become the reminder emails Acuity sends for appointments. You can set them to send to the customer and/or yourself - I recommend both. Since using Acuity, I have a lot less no-show appointments than before and the text feature for reminders is great too.

  ### 4. Affordable convenient scheduling tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2018

**What do you like best about Acuity Scheduling?**

Ease of creating my schedule and the ability to accept payments at scheduling. 

**What do you dislike about Acuity Scheduling?**

The user interface on my end isn’t as intuitive as I would like. It did take some getting used to. 

**What problems is Acuity Scheduling solving and how is that benefiting you?**

I wanted to schedule sessions with clients and accept payments. Acuity integrates with my website and allows clients to set up appointments and pay easily. 

  ### 5. Great app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2018

**What do you like best about Acuity Scheduling?**

Great scheduling app that is really convenient for my clients.

**What do you dislike about Acuity Scheduling?**

I wish it was free but other that that the app is perfect.

**What problems is Acuity Scheduling solving and how is that benefiting you?**

The convince my client get to pick their time and pay on site without me having to do anything.

  ### 6. Best Scheduling App

**Rating:** 5.0/5.0 stars

**Reviewed by:** Felicia K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2018

**What do you like best about Acuity Scheduling?**

I like how customizable the appointment types are

**What do you dislike about Acuity Scheduling?**

I haven't had any issues so far, but I'd like a more interactive mobile experience since I'm always on the go. 

**Recommendations to others considering Acuity Scheduling:**

 It's great for a small business, but I'm not sure how it would work for a larger company. 

**What problems is Acuity Scheduling solving and how is that benefiting you?**

Is so easy for my clients to use. They almost never have scheduling questions.

  ### 7. Such a lifesaver - love Acuity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dylan T. | Graduate Research Assistant, Higher Education, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2017

**What do you like best about Acuity Scheduling?**

I don't have to stress about managing a calendar, multiple emails back and forth or collecting payment - it's all taken care of for me! Definitely worth integrating with a payment processor like Stripe or Square - makes things so easy!

**What do you dislike about Acuity Scheduling?**

Nothing! Acuity meets all of my business needs perfectly! I can't think of a single complaint I would have... Customizing the various emails seems a bit daunting, but that is because I am not very tech saavy. I'm sure after a bit of trial and error I would be able to figure it out!

**Recommendations to others considering Acuity Scheduling:**

It was really helpful to already have an idea of the workflow I needed before setting up my account. I recommend that you have this prepared as it will also help you when evaluating other similar products.

**What problems is Acuity Scheduling solving and how is that benefiting you?**

I use Acuity for scheduling my clients for sessions, private lessons and meet and greets. I can fully customize every part of the scheduling process, including adding questionnaires to pre screen candidates as well as post registration information. I love that I can integrate Acuity with Square to easily and quickly collect payment well in advance of our meetings.

  ### 8. Acuity Scheduling Program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 19, 2018

**What do you like best about Acuity Scheduling?**

Awesome Program, very easy to integrate with other apps such as Fresh Books. Time saving and efficient.

**What do you dislike about Acuity Scheduling?**

The only dislike is the homepage design.

**What problems is Acuity Scheduling solving and how is that benefiting you?**

Scheduling efficiency.

  ### 9. Streamlines Appointment Generation - My Marketing Guru Had Me Switch!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aram  T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2018

**What do you like best about Acuity Scheduling?**

It solves every problem I need when it comes to automated scheduling and is optimized to handle everything from surveys to 

**What do you dislike about Acuity Scheduling?**

I have just started using it but haven't found anything yet!

**Recommendations to others considering Acuity Scheduling:**

Full suite ideal for marketing automation!

**What problems is Acuity Scheduling solving and how is that benefiting you?**

Marketing automation / lead generation.

  ### 10. Simple and effective scheduling tool with good features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Taylor M. | Owner, Professional Training & Coaching, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 06, 2017

**What do you like best about Acuity Scheduling?**

The Acuity Scheduling program is the first I've seen that can really be simple at the user end but have lots of good customization options at the business side of it. Also very humorous little notes everywhere keeps it fun because let's face it administration is not so fun!

**What do you dislike about Acuity Scheduling?**

Had a little difficulty with the tutorial's flow but the content was quite good so it wasn't significant.

**Recommendations to others considering Acuity Scheduling:**

Use the walkthrough and take your time to learn about the features, that's where the true value is for this program.

**What problems is Acuity Scheduling solving and how is that benefiting you?**

My clients have a significantly simpler process for booking classes!

  ### 11. Makes my life simple

**Rating:** 5.0/5.0 stars

**Reviewed by:** Diego S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 12, 2018

**What do you like best about Acuity Scheduling?**

I like how easy to setup and integrate with my calendar, email and payment systems.

**What do you dislike about Acuity Scheduling?**

In my opinion at the beginning is challenging to navigate but this is true for most of the software of this kind

**What problems is Acuity Scheduling solving and how is that benefiting you?**

I gain a tremendous amount of time that otherwise, it will be spending it making a phone call or writing emails. 

  ### 12. Acuity is great for appointment scheduling

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2018

**What do you like best about Acuity Scheduling?**

Acuity has been great for appointment scheduling and customizing how we communicate with our clients and candidates.

**What do you dislike about Acuity Scheduling?**

No concerns or dislikes - the price is right and no issue at all.

**What problems is Acuity Scheduling solving and how is that benefiting you?**

No phone tag, ease of setting appointments, embedding in site is great.

  ### 13. Great scheduling service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2018

**What do you like best about Acuity Scheduling?**

Acuity has made my job so much easier. I don't have to worry about missing any appointments. 

**What do you dislike about Acuity Scheduling?**

I haven't found anything that I disliked 

**What problems is Acuity Scheduling solving and how is that benefiting you?**

With Acuity I can concentrate more on my work rather then booking appointments.

  ### 14. Easy to schedule appointments in different time zones

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2018

**What do you like best about Acuity Scheduling?**

Being able to create different appointment times and blocking off the times that you don't want anyone to schedule appointments.

**What do you dislike about Acuity Scheduling?**

Honestly, the free platform is amazing! The only thing I dislike is that the free version does not let you schedule two weeks head. 

**Recommendations to others considering Acuity Scheduling:**

Take advantage of the customizable features!

**What problems is Acuity Scheduling solving and how is that benefiting you?**

This platform has made it so easy to have appointments scheduled for both my convenience and my candidates/clients/ etc. The biggest problem I had beforehand was dealing with multiple time zones, this platform made it very easy to figure that out!

  ### 15. EASY! 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2018

**What do you like best about Acuity Scheduling?**

That payment and everything for that matte can be done in one place. so easy! 

**What do you dislike about Acuity Scheduling?**

nothing yet! Still learning but so far so good. 

**What problems is Acuity Scheduling solving and how is that benefiting you?**

scheduling and working with my international clients 

  ### 16. Superb appliction 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2018

**What do you like best about Acuity Scheduling?**

- Easy to use
- Great support
- Numerous integrations 
- Perfect Reporting

**What do you dislike about Acuity Scheduling?**

There are no unicorns  in the schedule.....

**What problems is Acuity Scheduling solving and how is that benefiting you?**

Diary booking for customers with notifications. This includes the self bookings and reminder e-mails. This has decreased the cancellations 

  ### 17. Acuity Scheduling saves time and energy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2018

**What do you like best about Acuity Scheduling?**

Acuity Scheduling has many features that are intuitively necessary for any busy professional.  All of the features flow very well with an expansive business. I love the fact that my clients can schedule at their convenience as I update my availability.  It Works great and takes the pressure off.

**What do you dislike about Acuity Scheduling?**

There really isn't much to dislike about Acuity Scheduling.

**Recommendations to others considering Acuity Scheduling:**

Give it a try it will save you time.

**What problems is Acuity Scheduling solving and how is that benefiting you?**

Acuity Scheduling takes that hassle out of scheduling.

  ### 18. This is the greatest thing I’ve ever used!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adrianna J. | Upholstery, Warehousing, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2018

**What do you like best about Acuity Scheduling?**

I really love how your clients re able to book or cancel their own service and receive confirmations for their appointments.This is a great 

**What do you dislike about Acuity Scheduling?**

There isn’t anything I dislike about Acuity Scheduling.

**What problems is Acuity Scheduling solving and how is that benefiting you?**

N/A

  ### 19. Acuity Scheduling review 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Outsourcing/Offshoring | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 15, 2018

**What do you like best about Acuity Scheduling?**

this website is so Great . the website  let you know right away when someone schedule you  it gives your all there information and etc.

**What do you dislike about Acuity Scheduling?**

i Don't dislike anything as of yet!! this site is very professional 

**What problems is Acuity Scheduling solving and how is that benefiting you?**

the Business problems that i am solving is origination it helps me line my customers up the right way .

  ### 20. Easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Government Relations | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 03, 2018

**What do you like best about Acuity Scheduling?**

Easy to use, syncs directly with your calendar.

**What do you dislike about Acuity Scheduling?**

When pulling events in from Outlook, it does not keep your private events private. It also does not recognize any out of office statuses.

**What problems is Acuity Scheduling solving and how is that benefiting you?**

It gives others the ability to schedule open time slots on my schedule.

  ### 21. Amazing Scheduling Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** TeShenna G. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 04, 2018

**What do you like best about Acuity Scheduling?**

I love how easy it is for me on the business side and how simple it is for my clients as well. 

**What do you dislike about Acuity Scheduling?**

There is nothing I dislike about the site 

**What problems is Acuity Scheduling solving and how is that benefiting you?**

I was having issues with scheduling without a website. Now that I have this website I can not live without it. 

  ### 22. Extremely easy to use 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emma F. | Managing Director, Media Production, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 19, 2018

**What do you like best about Acuity Scheduling?**

I love that it connects to other software I use.

**What do you dislike about Acuity Scheduling?**

It would be great if the graphics were a little more appealing, but that's only a small quib. More important it works well. 

**What problems is Acuity Scheduling solving and how is that benefiting you?**

Booking and communications.

  ### 23. Great website

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sheron G. | Clerk, Professional Training & Coaching, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 21, 2018

**What do you like best about Acuity Scheduling?**

I really like how easy it is to set up. 

**What do you dislike about Acuity Scheduling?**

There is not anything that I dislike about it.

**Recommendations to others considering Acuity Scheduling:**

Buy the paid verson

**What problems is Acuity Scheduling solving and how is that benefiting you?**

It allows people to make appointments without having to contact me directly.

  ### 24. Best scheduling tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Keyonis J. | Site Director, Civic & Social Organization, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 06, 2018

**What do you like best about Acuity Scheduling?**

The convenience of scheduling with clients. 

**What do you dislike about Acuity Scheduling?**

No complaints! Everything is great with the online scheduling

**What problems is Acuity Scheduling solving and how is that benefiting you?**

Hassle free scheduling with clIents 

  ### 25. Great service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Regina S. | Sailor, explorer, videographer, Photography, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 29, 2018

**What do you like best about Acuity Scheduling?**

Great service that’s easy to use. Love how easy it is to insert into a website to let clients book themselves

**What do you dislike about Acuity Scheduling?**

Nothing that I don’t like. It works as described

**What problems is Acuity Scheduling solving and how is that benefiting you?**

Using acuity, clients can book themselves

  ### 26. Acuity scheduling 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jocelyn A. | Program worker, Primary/Secondary Education, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 31, 2017

**What do you like best about Acuity Scheduling?**

I really like acuity it helps my customers by been easy to click on and understand things I use it for my eyelash business I will highly recommend this web site for business purposes it awesome! 

**What do you dislike about Acuity Scheduling?**

The monthly payments, and it’s easy for customers to see the schedule and my services and products I offer 

**Recommendations to others considering Acuity Scheduling:**

I wiping recommend you watch a tutorial on how to use it first 

**What problems is Acuity Scheduling solving and how is that benefiting you?**

I am using this as a fast result for deposit online 

  ### 27. Great for making scheduling easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 01, 2017

**What do you like best about Acuity Scheduling?**

I used Acuity scheduling on a previous website for a few years and now I use it for my new business. I love that it syncs with my calendar and makes scheduling appointments so much easier for myself and clients. Rather than having to send 10 emails back and forth to schedule a date and time, I can simply send them a link to my acuity which gives them my availability. 

**What do you dislike about Acuity Scheduling?**

I'm happy with the product. I just wish it cost a bit less for the advanced features.

**What problems is Acuity Scheduling solving and how is that benefiting you?**

It saves a lot of time to not have to go back and forth with clients on scheduling a time. 

  ### 28. The website  is easy to set up  and perfect  for  scheduling calls  and  interviews . 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yue L. | CEO, Education Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2017

**What do you like best about Acuity Scheduling?**

What  I  appreciate the  most  about the application  is  the  time conversion -  as  we  work  on  many  different  time  zones, that  is  one  of  the  best  features  that  makes  our  job  a  lot  easier !

**What do you dislike about Acuity Scheduling?**

Nothing so far !  The  website  has   worked  perfectly  fine  since the  beginning . 

**Recommendations to others considering Acuity Scheduling:**

Keep  up  the  good  work !

**What problems is Acuity Scheduling solving and how is that benefiting you?**

I have  saved  time  converting  times  and  the  application  is  of  great  help  not  only  for  us but  also  our customers !

  ### 29. Acuity Scheduling Positive review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Imani P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 25, 2017

**What do you like best about Acuity Scheduling?**

The free services of allowing clients to purchase and/schedule appointments with you as a busy entrepreneur!

**What do you dislike about Acuity Scheduling?**

The fee that hits after a certain amount of time

**What problems is Acuity Scheduling solving and how is that benefiting you?**

The benefits of not having to figure out a good time for each client is a result of using this scheduling system

  ### 30. Excellent Scheduling Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2018

**What do you like best about Acuity Scheduling?**

Easy to use. Very flexible and it's easy to adjust appointments.

**What do you dislike about Acuity Scheduling?**

No negative experience so far. There for nothing to dislike. 

**Recommendations to others considering Acuity Scheduling:**

Yes, I would recommended. 

**What problems is Acuity Scheduling solving and how is that benefiting you?**

We are able to work remotely and schedule appointments based on our availability. It has also helps to improve our time management. 

  ### 31. Precision and Simplicity wins

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2018

**What do you like best about Acuity Scheduling?**

Fantastically simple software that allows you to create custom calendars and themed appointments. 

**What do you dislike about Acuity Scheduling?**

I really like everything about this calendar. 

**Recommendations to others considering Acuity Scheduling:**

Best calendar system out there. 

**What problems is Acuity Scheduling solving and how is that benefiting you?**

Time management and streamlining our client services

  ### 32. works great to my business 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nick S. | CEO, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2018

**What do you like best about Acuity Scheduling?**

I like the easy of setting everything up 

**What do you dislike about Acuity Scheduling?**

the timing 
when you need to it one by one 

**Recommendations to others considering Acuity Scheduling:**

great software very recommend to business that need scheduling  

**What problems is Acuity Scheduling solving and how is that benefiting you?**

customers can book online without speaking to a secretary 

  ### 33. Affordable and High-Value

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 10, 2017

**What do you like best about Acuity Scheduling?**

For a small business, it's affordable and the value is high. As long as you do your part and make it easy for customers to access the scheduling link, you will see high rewards. They have several different packages to offer making it easy to choose which plan is right for your office. As a small business, we appreciate the plan they offer to us. 

**What do you dislike about Acuity Scheduling?**

It's a little hard to navigate to begin but the support they offer makes it easy to hit the ground running. The UI is a little confusing and involves a few test-clicks before you figure out how to navigate everything. However, we've been able to successfully navigate the site after a few log-ins and are enjoying the simplicity of the design. We recommend taking a step-by-step walk-through before jumping in. 

**Recommendations to others considering Acuity Scheduling:**

It's smart and getting smarter with every update. The support staff will listen to your inquiries and ideas and come up with solutions that fit your needs. 

**What problems is Acuity Scheduling solving and how is that benefiting you?**

With every email we send, we send a link to schedule an appointment. We're lowering the volume of calls handled by our receptionist by allowing clients to do the work for us. It syncs with your calendar and knows how many rooms are available for appointments so you're never over-booked. With less focus on appointment scheduling, our receptionist has more time to spend with clients walking through the door and/or calling for information about our business. 

  ### 34. A business essential

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2018

**What do you like best about Acuity Scheduling?**

Acuity is really easy to use and helps my business look more professional

**What do you dislike about Acuity Scheduling?**

The cost - I would prefer a cheaper entry level

**What problems is Acuity Scheduling solving and how is that benefiting you?**

Acuity helps among my diary effectively - once set up it works like a dream
Frees me up from bouncing appointments back and forwards

  ### 35. Schedule times when you want to be available 

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2017

**What do you like best about Acuity Scheduling?**

I like that I can block out times I don't want to available. I also really like that I can schedule multiple appointments in the same time slot.  And you also integrate your emailing system, quick books, the Facebook pixel....so many good things! 

**What do you dislike about Acuity Scheduling?**

It was a little hard to navigate at first, but once I got the hang of it, I was good. 

**What problems is Acuity Scheduling solving and how is that benefiting you?**

I love that clients can schedule themselves in and that I can send all kinds of reminder emails seamlessly!

  ### 36. Integration at its best!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2017

**What do you like best about Acuity Scheduling?**

The ability to streamline my calendar, schedule, offerings, collection of payments and gather intake client information before a scheduled meeting.  It's easy to use and very functional.

**What do you dislike about Acuity Scheduling?**

Seems to have all the features need to run an effective schedule management system. 

**What problems is Acuity Scheduling solving and how is that benefiting you?**

The benefits out weight the monthly investment. It allows me to keep everything all together and embed the details in my website! It's a one stop shop tool. 

  ### 37. A great scheduling software for small businesses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Caitlin T. | Licensed Massage Therapist, Alternative Medicine, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2017

**What do you like best about Acuity Scheduling?**

This software is very easy to use. I think my favorite thing about it is how inexpensive it is. My business is literally just me, so the idea of paying $30 a month isn't appealing. Acuity is either $10/month or $110/year (one month free this way) so I paid for the whole year. From day 1 I have been incredibly satisfied with this software.

**What do you dislike about Acuity Scheduling?**

My only complaint is the mobile app. It's not technically an app- you go to the website in Safari and make a shortcut as an "app." It works ok but there are some weeks that it won't update to the current week. 

**What problems is Acuity Scheduling solving and how is that benefiting you?**

I've been looking for a way to allow my clients to schedule an appointment and buy gift certificates through my website and I finally have that! It's a very smooth process as well. 

  ### 38. Very powerful tools, not just scheduling tok

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeffrey S. | Sports Trading Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2017

**What do you like best about Acuity Scheduling?**

Ability to block off time, set up automatic reminders, mailchimp 

**What do you dislike about Acuity Scheduling?**

Have to pay for pro features as expected 

**What problems is Acuity Scheduling solving and how is that benefiting you?**

Much less time worrying about scheduling and reminders. Makes for seamless back of house processes

  ### 39. Love Acuity - easy, simple, effective!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Beatrice C. | Senior Test Consultant, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2017

**What do you like best about Acuity Scheduling?**

I love the story behind Acuity, the functionality even on the free version is very rich and easy to pick up and use.

**What do you dislike about Acuity Scheduling?**

I would love more feminine interface design.

**What problems is Acuity Scheduling solving and how is that benefiting you?**

Scheduling clients, showing availability and prices.

  ### 40. I'm still at the beginning but I think I finally found the program I needed

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2017

**What do you like best about Acuity Scheduling?**

possibility to create groups, classes, services and in a single calendar easy site creation and integration

**What do you dislike about Acuity Scheduling?**

the software does not have the options in my native language layout for the buyer user could be improved, but that's okay

**What problems is Acuity Scheduling solving and how is that benefiting you?**

More time available for other tasks. 
I do not need to cross multiple calendars and their payments because I can obtain this information in a simple way for a very affordable value.

  ### 41. I love Acuity Scheduling!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carolyn I. | Ministry Director, Financial Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 08, 2017

**What do you like best about Acuity Scheduling?**

I love Acuity!  I love the ease of scheduling appointments without going back and forth with clients to see what times works for everyone. I

**What do you dislike about Acuity Scheduling?**

User interface is a little confusing on the different platforms. . 

**What problems is Acuity Scheduling solving and how is that benefiting you?**

Scheduling, reminders of appointments, blocking off times to not schedule appointments. 

  ### 42. Easy to use 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dante T. | Insurance Agent, Insurance, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 08, 2017

**What do you like best about Acuity Scheduling?**

I enjoy using Acuity because of its ease of use and integration capabilities. One integration is the ability to embed an appointment link on my company's google profile. The cost per month is reasonable for small businesses. 

**What do you dislike about Acuity Scheduling?**

I dislike the ability that I can add appointments into the system from my desktop version of Microsoft outlook. 

**What problems is Acuity Scheduling solving and how is that benefiting you?**

The business problem that I am solving is the ability for customers searching online through Google to have an easy ability to schedule an appointment. 

  ### 43. Has plenty of features and is affordable for a small business

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2017

**What do you like best about Acuity Scheduling?**

Great scheduling software, easy to use, has lots of great feature, VERY responsive staff and developer team.

**What do you dislike about Acuity Scheduling?**

Nothing really. A few minor adjustments to that would enhance certain features.

**Recommendations to others considering Acuity Scheduling:**

Has pretty much all the features you need, with developers actively improving and updating the web-based software based on your needs. Can't beat the price. If you are on the fence about a scheduling software, sign up for Acuity.

**What problems is Acuity Scheduling solving and how is that benefiting you?**

Online appointment scheduling with email and text-message reminders are very helpful for my business

  ### 44. Most affordable online booking system

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 10, 2018

**What do you like best about Acuity Scheduling?**

I like best the fact that it synchronizes the difference timezones 

**What do you dislike about Acuity Scheduling?**

It sometimes feels like it lacks some feature  like live scheduling

**What problems is Acuity Scheduling solving and how is that benefiting you?**

It is simple affordable and yet looks professional 

  ### 45. Love IT! Makes life 10X better‼️

**Rating:** 5.0/5.0 stars

**Reviewed by:** Letesia P. | CEO, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2017

**What do you like best about Acuity Scheduling?**

Ease of use and very convenient!! I no longer have to speak to customers prior to them viewing my site and booking! 

**What do you dislike about Acuity Scheduling?**

I love everything about this app! Also integrated easily into my CRM

**What problems is Acuity Scheduling solving and how is that benefiting you?**

It saves a lot of time !

  ### 46. More complete than competing products

**Rating:** 3.5/5.0 stars

**Reviewed by:** Tim H. | Owner and Founder, Financial Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 23, 2017

**What do you like best about Acuity Scheduling?**

A full featured tool with responsive support backing it up.

**What do you dislike about Acuity Scheduling?**

Occasional updates or glitches. Couldn't upload photos to confirmation emails or calendars.

**Recommendations to others considering Acuity Scheduling:**

Take the time to learn and do it right. The rewards will surprise you. We saw an enormous increase in appointments created and done.

**What problems is Acuity Scheduling solving and how is that benefiting you?**

Huge time savings when scheduling demos, installs, trainings, or consultations.

  ### 47. The simplistic point of view 

**Rating:** 5.0/5.0 stars

**Reviewed by:** LeRoy G. | CEO, Management Consulting, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2017

**What do you like best about Acuity Scheduling?**

This platform is great because it allows me to interact with my potential clients and colleagues.

**What do you dislike about Acuity Scheduling?**

I would like more intimacy with software. I'm sure the Coders can appreciate this. 

**Recommendations to others considering Acuity Scheduling:**

Keep evolving,  more innovation.

**What problems is Acuity Scheduling solving and how is that benefiting you?**

I am solving the opportunity to engage with each other in zero time.

  ### 48. Powerful, yet user friendly, way to enable clients to schedule time with you.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Keith B. | Fear Strategist, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2017

**What do you like best about Acuity Scheduling?**

I love that it integrates directly with iCalendar (Apple iCloud calendar system), which very few other systems do. The fact it works perfectly with iCalendar means that I can continue to manage all my appointments, personal stuff, and business stuff, through my existing calendars. Even better, you can select which of your iCal calendars it checks, so you can still have some calendars which do not block your time (handy as I have a couple of calendars which keep track of other people's schedules, and these do NOT block my AC time!)
It is very easy for the end user to use, and easy for me to set up different appointment types as needed.  Very useful to be able to automatically include appropriate questionnaires with their appointment scheduling!

**What do you dislike about Acuity Scheduling?**

I like to run my initial meetings via Skype rather than telephone, but sadly there is no way in AcuityScheduling to drop the telephone information and instead require Skype information. That would be VERY useful.
Yes, you can add it as an additional question, but people sometimes overlook it, making it much harder to contact them for their call!

**Recommendations to others considering Acuity Scheduling:**

Integrates well with a wide variety of calendar solutions, easy to set up as many or as few appointment types as you like, very powerful and inexpensive. Definitely worth investigating.

**What problems is Acuity Scheduling solving and how is that benefiting you?**

I have a variety of different meeting types which clients can use, depending upon the campaign I'm running or their specific requirements.
AC makes it very easy to automatically handle all of those, so I can focus on working with clients rather than battling with calendars!

  ### 49. Such a sleek and easy scheduler!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jackie D. | Founder / President, Health, Wellness and Fitness, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2017

**What do you like best about Acuity Scheduling?**

I love how attractive the interface is for both me and my clients. I love the ease of blocking out my rather random schedule on a day by day basis. I love the ability to create as many appointment types as I need to. I love its ability to integrate was that beer so that these appointments are automatically added to my various calendars.

**What do you dislike about Acuity Scheduling?**

I don't love that in order to integrate it with a payment processor, it seems that you need to have the price of each appointment type visible there when people select it, which is kind of a turn off. Maybe I just don't know what I'm doing though!

**What problems is Acuity Scheduling solving and how is that benefiting you?**

I am able to so easily have my clients book their appointments and it's totally hands off for me once I send them the link - and I know of can be proud of the way it flows and looks!

  ### 50. Acuity makes client scheduling a breeze!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erin S. | Writer, Editor, and Social Media Consultant, Writing and Editing, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 11, 2016

**What do you like best about Acuity Scheduling?**

I love pretty much everything about Acuity. I can create different appointment types, set up regular hours for appointment types and even include scheduled in "buffer periods," which are perfect for setting up for the next appointment or for when appointments run longer than normal.

**What do you dislike about Acuity Scheduling?**

The only improvement I would like to see is a more aesthetically pleasing calendar. When booking an appointment, it can look a little sterile. And for a business like mine, I would love to see option to make it more eye pleasing and comfortable and less like scheduling a doctors appointment.

**Recommendations to others considering Acuity Scheduling:**

You may be tempted to just use the free version. Don't. Just jump right into the first level of paid accounts. It's $10 a month and the additional features are well worth the price! Just having the intake forms available makes it all worth while!

**What problems is Acuity Scheduling solving and how is that benefiting you?**

It's been so amazing to have clients fill out their intake form when they schedule. No more chasing people down for the form. Such an incredible time saver!


## Acuity Scheduling Discussions
  - [What does Acuity Scheduling do?](https://www.g2.com/discussions/what-does-acuity-scheduling-do) - 1 comment

- [View Acuity Scheduling pricing details and edition comparison](https://www.g2.com/products/acuity-scheduling/reviews?page=8&section=pricing&secure%5Bexpires_at%5D=2026-06-30+12%3A13%3A09+-0500&secure%5Bsession_id%5D=fd6b96ee-03fa-45bc-b63c-d6025b14e38d&secure%5Btoken%5D=422e541f9a05542c5f529f1df2af65fe8bffe332181c580c2a45183bf8149252&format=llm_user)
## Acuity Scheduling Integrations
  - [Keap](https://www.g2.com/products/thryv-keap/reviews)
  - [Squarespace](https://www.g2.com/products/squarespace/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Acuity Scheduling Features
**Business Administration - Spa Management**
- Inventory Management
- Billing & Sales
- Employee Management

**Administration**
- Scheduling
- Payment Processing
- Invoicing

**Calendar View**
- Multi-Calendar View
- Customizable Viewing

**Notifications**
- Confirmations & Reminders
- Appointment Follow-Up
- Scheduling Notifications

**Integrations**
- MS Teams Integration
- Email Integration
- Zoom Integration
- Google Meet Integration
- Salesforce Integration

**Business Management**
- Staff Management
- Payroll
- Analytics and Reporting
- Billing and Invoicing

**Marketing - Spa Management**
- Membership
- Social Review
- Automated Campaigns

**Coaching**
- Client Plans
- Notekeeping
- Session History
- Messaging
- Goal Tracking
- Resource Library

**Shared Calendar**
- Calendar Collaboration
- Multiple Calendar Management

**Settings**
- Time Zone Detection
- Availability Settings
- Blocked Time Settings

**Branding & Customizatio**
- Custom Booking Page
- Personalized Links
- Personalized Web Embed

**Class Management**
- Self-Service Portals
- Scheduling
- Communications
- Recitals and Events

**Guest Experience - Spa Management**
- Scheduling
- Surveys
- Customer Trends

**Business Management**
- Client History
- Promotions
- Surveying
- Marketing Tools

**Accessibility**
- Screen Reader Compatibility
- Keyboard Shortcuts

**Personalization**
- Branding
- Links

**Automatic Rules & Configurations**
- Set Working Hours
- Automatic Updates
- Buffer Times

**Client Manangement**
- Personalization
- Mobile App
- Student Profiles

**Integration**
- Sync Multiple Calendars
- Import Events
- Software Integrations

**Integrations**
- Multi- Calendar Integration
- Website Integration
- Payment Acceptance
- Video Conferencing
- Communication

**Integrations**
- Marketing Platforms
- Point of Sale (POS) Systems

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech

**Agentic AI - Business Scheduling**
- Autonomous Task Execution
- Multi-step Planning

**Notifications**
- Customized Calendar Notifications
- Location-Based Alerts

**Agentic AI - Coaching**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Generative AI**
- AI Text-to-Image
- AI Text-to-Speech
- AI Image-to-Text

**Agentic AI - Online Appointment Scheduling**
- Autonomous Task Execution
- Multi-step Planning
- Natural Language Interaction

**Agentic AI - Calendar**
- Cross-system Integration

**Features**
- Standalone Booking
- Integrated App
- SMS
- Email
- Confirmation and Cancellation

## Top Acuity Scheduling Alternatives
  - [Vagaro](https://www.g2.com/products/vagaro/reviews) - 4.6/5.0 (389 reviews)
  - [Calendly](https://www.g2.com/products/calendly/reviews) - 4.7/5.0 (2,556 reviews)
  - [Doodle](https://www.g2.com/products/doodle/reviews) - 4.4/5.0 (2,031 reviews)

