Acuity Scheduling Features
Business Administration - Spa Management (3)
Inventory Management
Tracks product inventory, purchase orders, and vendor information for audits and restocking.
Billing & Sales
Provides membership billing features, POS and credit card processing, and the ability to apply discounts or loyalty points.
Employee Management
Schedules shifts and tracks employee commissions and payroll.
Marketing - Spa Management (3)
Membership
Manages monthly memerbships and associated exclusive benefits and discounts that can be redeemed at your facility.
Social Review
Tracks all social mentions across sites and centrally manages all your company's review site profiles.
Automated Campaigns
Creates customized text and email messages that send to customers based on selected criteria.
Guest Experience - Spa Management (3)
Scheduling
Allows customers to book online, via websites, or by app, and manages all reservations.
Surveys
Sends surveys to customers based on set criteria and collects feedback for review.
Customer Trends
Analyzes customer purchases and trends across your business to drive future sales strategy.
Features (5)
Standalone Booking
Based on 26 Acuity Scheduling reviews. Application is its own calendar, booking, and reminder system.
Integrated App
The software uses data from CRM, calendar, or another application to generate reminders. This feature was mentioned in 25 Acuity Scheduling reviews.
SMS
Reminders are sent via text message to a mobile device. 21 reviewers of Acuity Scheduling have provided feedback on this feature.
Email
Reminders are sent via email. This feature was mentioned in 27 Acuity Scheduling reviews.
Confirmation and Cancellation
Recipient is prompted to confirm, cancel, or reschedule the appointment 25 reviewers of Acuity Scheduling have provided feedback on this feature.
Administration (3)
Scheduling
Allows clients to schedule based on availability and syncs with coach calendar.
Payment Processing
Processes credit card payments or integrates with payment processing tools.
Invoicing
Generates invoices and payment links to secure client payment.
Coaching (6)
Client Plans
Stores individualized coaching plans that can be viewed by client and coach.
Notekeeping
Allows coaches to include public or private notes for each client and session.
Session History
Tracks past and future sessions, and details associated with each session.
Messaging
Supports communication between client and coach, such as texting, emailing, and video conferencing.
Goal Tracking
Tracks progress towards agreed coaching goals.
Resource Library
Provides access to a coach-curated list of educational resources for clients to utilize.
Business Management (8)
Client History
Stores relevant biographical data for each client served.
Promotions
Allows promotional packages or deals to be applied to purchases.
Surveying
Collects pre- and post-coaching feedback from clients.
Marketing Tools
Provides relevant marketing tools to support email campaigns, website branding, and other related advertising efforts.
Staff Management
Tracks staff hours and pay, and helps organize staff schedules for class assignments.
Payroll
Supports payroll and time tracking for staff wages.
Analytics and Reporting
Tracks KPIs, such as monthly revenue and class attendance.
Billing and Invoicing
Generates electronic invoices and bills, and applies fees to student accounts to track amount owed.
Calendar View (2)
Multi-Calendar View
Ability to view multiple calendars at once from within a single window
Customizable Viewing
Provides customizable viewing options (e.g., day, week, month, year)
Shared Calendar (2)
Calendar Collaboration
Ability to subscribe to other calendars for collaboration purposes or personal needs (work, family, school, etc.)
Multiple Calendar Management
Ability to manage multiple calendars at a time
Accessibility (2)
Screen Reader Compatibility
Calendar integrates with a screen reader to read and respond to calendar invites as well as schedule appointments and meetings
Keyboard Shortcuts
Calendar functions can be carried out with the use of keyboard shortcuts
Integration (3)
Sync Multiple Calendars
The ability to automatically sync calendars across different calendar softwares (i.e. ability to sync a Google Calendar with an Outlook calendar)
Import Events
Ability to import events from an existing account or another calendar
Software Integrations
Integrates an existing calendar with another software application, such as Microsoft Teams or Slack
Notifications (5)
Customized Calendar Notifications
Ability to customize calendar notifications including event reminders, how far in advance the notification should be received, and methods in which the notification is received (desktop notification vs. email)
Location-Based Alerts
Offers location-based alerts to assist with commuting to and from one location to another
Confirmations & Reminders
As reported in 27 Acuity Scheduling reviews. Ability to send confirmation and reminder emails & texts
Appointment Follow-Up
Based on 24 Acuity Scheduling reviews. Ability to send automated follow-up emails/texts upon conclusion of appointment
Scheduling Notifications
As reported in 28 Acuity Scheduling reviews. Receive a notification whenever a customer schedules an appointment
Settings (3)
Time Zone Detection
As reported in 28 Acuity Scheduling reviews. Automatically detects the time zone of both parties to avoid booking mistakes
Availability Settings
Based on 27 Acuity Scheduling reviews. Ability to set preferred availability to ensure appointments are only booked during approved times
Blocked Time Settings
Ability to block off additional time between appointments for travel or preparation This feature was mentioned in 27 Acuity Scheduling reviews.
Personalization (2)
Branding
Personalize booking page with custom logos and colors to match branding This feature was mentioned in 26 Acuity Scheduling reviews.
Links
Based on 27 Acuity Scheduling reviews. Personalize a booking link to share with customers
Integrations (12)
Multi- Calendar Integration
Integrates with multiple calendars, such as: Google Calendar, Microsoft Outlook, iCloud Calendar, etc. This feature was mentioned in 24 Acuity Scheduling reviews.
Website Integration
Provides the ability to be embedded into websites This feature was mentioned in 22 Acuity Scheduling reviews.
Payment Acceptance
Based on 19 Acuity Scheduling reviews. Integrates with payment processing software to accept payment from customers
Video Conferencing
Based on 20 Acuity Scheduling reviews. Integrates with video conferencing tools to allow for virtual appointments
Communication
Based on 24 Acuity Scheduling reviews. Integrates with SMS providers or instant messaging platforms to communicate directly with customers
MS Teams Integration
This software integrates with Microsoft Teams.
Email Integration
This software integrates with popular email providers.
Zoom Integration
This software integrates with Zoom.
Google Meet Integration
This software integrates with Google Meet.
Salesforce Integration
This software integrates with Salesforce.
Marketing Platforms
Integrates with dedicated marketing platforms to support email and social media outreach.
Point of Sale (POS) Systems
Integrates with POS software and hardware to support on-site sales and payments, and track inventory.
Branding & Customizatio (3)
Custom Booking Page
Provide the ability to create a custom booking page.
Personalized Links
Provide the ability to create custom scheduling URLs.
Personalized Web Embed
Provide the ability to create a personalized web embed.
Automatic Rules & Configurations (3)
Set Working Hours
Allow users to set automatic working hours.
Automatic Updates
Automatically update calendars after a meeting has been booked.
Buffer Times
Provide the ability to incorporate buffer times, leaving time before and after meetings.
Class Management (4)
Self-Service Portals
Allows students to register for classes on their own via web forms or portals, and manage all their classes.
Scheduling
Automates class schedules and updates enrollment, while keeping staff and students aware of changes.
Communications
Allows staff to communicate with students via email or text; also automates reminders and confirmations for students' preferred communication channel.
Recitals and Events
Supports recital and event management for showcasing student progress.
Client Manangement (3)
Personalization
Supports custom filtering and segmenting of student profiles to target specific personas for deals or class promotion.
Mobile App
Provides a mobile app for students and clients to access account details, schedules, and other self-service tools.
Student Profiles
Offers accounts or profiles for students and clients to store all relevant information, and update as needed.
Generative AI (6)
AI Text-to-Image
Provides the ability to generate images from a text prompt.
AI Text-to-Speech
Simulates human-like speech from text inputs.
AI Image-to-Text
Converts images into a textual description, identifying key elements.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text-to-Speech
Simulates human-like speech from text inputs.
Agentic AI - Coaching (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Calendar (1)
Cross-system Integration
Works across multiple software systems or databases
Agentic AI - Online Appointment Scheduling (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Natural Language Interaction
Engages in human-like conversation for task delegation
Agentic AI - Business Scheduling (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.





