License Management Software

Some limitations do annoy me. Such as if the user wishes to renew cases themselves without incurring service charge fees, the case can't be automatically updated on the platform for the next renewal period, so it is a hassle if you wish to maintain it on the next renewal period as you need to manually set it up by e-mailing the support team. Not ideal and it does annoy me, hence 8/10 on recommendation, else would have been 10/10. Review collected by and hosted on G2.com.

The problem PR is solving is patent renewals. They are not unique but most similar platforms come at unreasonable high cost! The ones that are comparable in cost lack the UX and overall balance of what you get on offer. Review collected by and hosted on G2.com.

Promise their system is robust and can handle any needs. Couldn't handle our simple billing needs and then tried to force us to pay for an entire year. Complicated pricing for their service and a lot of fine print in everything they do. Missing very basic things you would expect from any billing solution, back end is complicated and simple tasks take longer than using something like Quickbooks Online. Everything is centered around subscriptions not recurring billing. Review collected by and hosted on G2.com.

We approached chargebee with simple billing needs. We have clients that sign up for custom marketing packages that we have to invoice or charge a payment on file each month for the same amount until their package changes. Was told our needs were simple and easy to handle. Promised their system would be more efficient to setup and their system would save us time updating our clients payment methods when they expire or are updated, and that we could have more options on our payment processor. We were using Quickbooks Online, stuck with their payment processor and lacing simple things in QBO like the ability to retry payments through auto dunning etc. Sales team promised all simple tasks, and the ability to integrate with QBO and sync data etc.

Signed up on their started monthly plan. Discovered quickly everything was centered around subscriptions, no easy way to generate one off invoices, and couldn't even handle a simple task like setting up a recurring subscription that charged a client on the last day of the month in arrears for that month's services. Since we didn't have a limited set of "plans" and most of our customers had various items each client wold require a lot of manual work getting the pricing setup because everything is tied to subscriptions and plan pricing with limited options to customize.

Spent several days and countless hours trying to find workarounds to get it to work, but finally gave up. Took the time to share issues with their team, and no solutions just workarounds that required more manual effort.

Their pricing structure is based on ARR and gets expensive with overage charges if you have fewer clients that you need to bill higher amounts for.

If you run a gym or sell software subscriptions for low value and only offer a couple plans / prices and you want to bill in advance and have client prepay and don't need the ability to do a one off invoice then maybe their solution will fit. Otherwise, don't assume anything just because it's a well know billing solution.

To make matters worse, When I tried to part ways because I was tired of spending so much time and also realized their solution even if they could somehow address all of our issues, it would require more time and headache setting up and maintaining than we would ever save anywhere else, rather than respecting their solution wasn't a good fit for our needs within a week after we signed up they tried to claim we agreed to a 1 year term and are saying they are going to continue sending us invoices for the next 12 months.

I never signed a contract they claimed I agreed to those terms when I signed up which I never saw and regardless it just shows all they care about is getting you signed up and then trying to collect money without any accountability to provide a solution that works for your needs. I don't normally take the time to leave negative reviews, I believe in giving people grace but in this case I feel I need to because their billing actions are completely unacceptable and their service and support frankly leaves a lot to be desired especially for the price they charge.

Let this be a warning to all to look elsewhere. Or know 100% and have tested their solution to meet all your needs before signing up. Review collected by and hosted on G2.com.

I would appreciate a more effective way to handle docketing for Copyrights, Trademark Oppositions, and General Matters within the General module. Placing all these different types of matters under a single module increases the risk of inconsistent data entry by our team, which in turn makes it harder to search for information and to establish consistent procedures. Review collected by and hosted on G2.com.

PATTSY WAVE truly understands the unique requirements of IP departments and consistently introduces new solutions that help us operate with greater efficiency and effectiveness. Review collected by and hosted on G2.com.

Some advanced analytics and reporting features are still evolving. While the basics are solid and easy to use, more customization in dashboards and export formats would be helpful for larger enterprise users. Occasional learning curve for users new to structured IP workflows, but the documentation is improving. Review collected by and hosted on G2.com.

TIP Tool solves the problem of lost or poorly tracked innovation by making it simple to capture, evaluate, and follow ideas from the moment they are disclosed through patent filing and prosecution. It improves cross-team collaboration, reduces delays, and makes the entire IP process visible and actionable. Predictive insights and direct USPTO integration save us time and help avoid wasted budget on low-probability ideas. Review collected by and hosted on G2.com.

Cash application is still early. Not a dealbreaker, just requires more exploration before we commit. Review collected by and hosted on G2.com.

Our Law toolbox subsidiary is painful. Senior accountants manually raise invoices, download data from partner portals, and track revenue in Excel and partially in Recurly. We can't even pull basic metrics like churn or renewal rates because the data is everywhere.

Zenskar automates billing, ties cash application and rev rec to the same data source, and finally gives us proper SaaS reporting. Less manual work, a single source of truth, and the visibility we need as we prepare for IPO. Review collected by and hosted on G2.com.

We have had difficulties in properly customizing the customer experience through the various checkouts provided: notably the overlay checkout, which is not really customizable (apart from the text color). Similarly, some points are relatively opaque (such as the automatic reactivation of a subscription after a payment failure and then regularization, for example). Review collected by and hosted on G2.com.

We wanted to integrate a simple, efficient, and no upfront cost payment platform into our solution. Paddle was able to meet our expectations with its turnkey solution. Bonus points for the automatic tax calculation, the responsiveness of customer support, and the simplicity of its integration. Review collected by and hosted on G2.com.

In my work, it has to improve in reporting and analytic capabilities, especially access to structured exports, APIs, or audit logs for deeper analysis. Better integration options with data pipelines and more granular metadata around documents and workflows would also make it easier to track, monitor, and automate legal data at scale. Review collected by and hosted on G2.com.

I use Legistify to manage legal documents and compliance efficiently. It simplifies legal workflows, saves time, and organizes multiple processes on an easy platform, reducing effort spent on legal documentation. Review collected by and hosted on G2.com.

The API can be tricky and the invoice grouping can be confusing when different cards are being used on the separate subscriptions within the group because it only shows the main card. Review collected by and hosted on G2.com.

Maxio relieves us of the burden of managing monthly subscriptions, so we don't have to worry about it. Its flexibility allows me to control how often customers receive billing reminders, when they get them, and what actions follow. We offer a variety of pricing models for our different services, and Maxio enables us to separate these services into distinct billing platforms. This way, revenue calculations are specific to each service and not combined, eliminating the hassle of manually sorting through data to separate revenue by service. Review collected by and hosted on G2.com.

Nothing to dislike! Big respects to the Loop team Review collected by and hosted on G2.com.

Loop supports subscriptions for the thousands of our customers with a first class flexible experience Review collected by and hosted on G2.com.

I wish SureCart had more payment gateways and better support for local payment methods. That would make it even more flexible for international customers. Review collected by and hosted on G2.com.

SureCart gave me the exact feature I was looking for a built-in licensing and subscription system. Now I can easily sell my WordPress themes and plugins with licenses under subscription plans, without needing extra plugins or custom setups. This saves me time, reduces complexity, and helps me grow my business faster. Review collected by and hosted on G2.com.

One downside is the complex user interface, which can be a bit difficult to navigate at first. Setting up and customizing the processes might be a little challenging for less tech-savvy users. Review collected by and hosted on G2.com.

We had outgrown our subscription management and were looking for a partner who would provide recurring billing features and subscription management in a state-of-the-art environment. Having these processes automated saves us a lot of time and effort and we can focus our energy on developing the business. Review collected by and hosted on G2.com.

From the Freemius everything is excellent Review collected by and hosted on G2.com.

Freemius solved WordPress Developers problem now too many companies selling with Freemius! Famous plugins selling on freemius! Too many developers, companies and designer they does not know how to sell WP Plugins or Themes! After blocked my themeforest account I didn't understand how to sell my themes and I really lost my dream job! The freemius is very immport for us! I can't thing about If would not be The freemius.

Thank freemius so much Review collected by and hosted on G2.com.

I don't dislike anything presently. I look forward to being able to modify the reminder email messages in the future. Review collected by and hosted on G2.com.

The primary benefit is the reduction in time to bill due mainly to Tabs' ability to take our usage data in the format we obtain it and get the usage amounts accurately allocated to the customers and product lines with minimal need to change formatting. Review collected by and hosted on G2.com.

Nothing I dislike about the PayPro Global, it was a great experience. Review collected by and hosted on G2.com.

They provide the means of getting payments all across the globe online which helped my business. Review collected by and hosted on G2.com.

I run into issues with renewals or failed payments that take a few extra steps to resolve. Setting up certain advanced options often means more time spent with documentation or support. A more user-friendly way to handle payment recovery or member management would really make a difference. Review collected by and hosted on G2.com.

It lets us reliably run our membership model at scale, taking care of sign-ups, renewals, and payments so I can focus on growing the community and creating value for members. Having everything integrated with WordPress and WooCommerce keeps our workflow smooth and efficient. Review collected by and hosted on G2.com.

There isn't anything about the platform that I dislike. Review collected by and hosted on G2.com.

Recurly has made our subscription billing process much more efficient by automating complex workflows, which helps reduce involuntary churn and brings all our subscription management tasks together on a single platform. The reporting features offer better financial visibility and make forecasting easier, while the platform’s scalability means we can expand our operations without increasing our workload. In summary, Recurly enhances our efficiency, helps us retain more revenue, and streamlines subscription management from start to finish. Review collected by and hosted on G2.com.

I have no complaints about billsby at all. Review collected by and hosted on G2.com.

It makes the payment process much easier for my customers, which in turn keeps them happy. Review collected by and hosted on G2.com.

Nothing significant comes to mind; I wish it were easier to customize, but that's more an indication that I have very little time to devote to such mastery. Review collected by and hosted on G2.com.

AppColl tracks prosecution deadlines and allows for convenient cloud document storage. AppColl also provides a nifty biling module to allow our timekeepers to enter billable time efficiently, that is easily retrievable by our accounting staff.. Review collected by and hosted on G2.com.

While the platform is robust, we do experience occasional latency issues during peak usage. From a global perspective, there is still some friction regarding international cash collections; while the system performs flawlessly for our US-based customers, the global collection workflow could be further optimized. Finally, the platform’s greatest strength—its immense flexibility—can occasionally be a double-edged sword, making it somewhat cumbersome to troubleshoot the minor, unique configuration issues that naturally arise in a highly customized environment. Review collected by and hosted on G2.com.

Ordway is solving the core challenge of consolidating billing operations for a complex, multinational business. By centralizing our multi-entity requirements into a single streamlined process, we have achieved significant operational scalability. This efficiency has allowed us to maintain lean headcounts and high accuracy even during a period of rapid organizational growth. Review collected by and hosted on G2.com.

After using MilotreeCart for almost two year to sell multiple types of digital products (memberships, mini-workshops, e-books, one-on-one coaching), I honestly don't have a complaint. Review collected by and hosted on G2.com.

Before MilotreeCart I would get so bogged down in the tech of selling that I lost momentum. The easy to use sales page template and the email integration allow me to quickly launch multiple digital products. Review collected by and hosted on G2.com.