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Karrot's incentive & reward platform allows brands to easily build powerful programs for their channel partner and customers. It's an end-to-end solution to gives channel partners and customers incentives for doing business with them. As partners and consumers have many choices where and who they do business with, Karrot provides the means that allows brands to proactively ensure they are engaging with key stakeholders to build loyalty.
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Synap is an award-winning online exam and assessment platform headquartered in Leeds, UK. Founded in 2015, Synap helps universities, higher education institutions, professional organisations, and global enterprises deliver secure, scalable assessments worldwide. Trusted by 300+ organisations across education, professional training, and corporate sectors, the platform has powered over 10 million tests and 300 million questions answered across 500,000+ users globally. ISO 27001 certified and GDPR compliant, Synap is built for organisations that need reliable, enterprise-grade assessment delivery at scale.
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JivoChat is an all-in-one business messenger designed to enhance customer communication by integrating multiple channels into a single platform. It enables businesses to engage with clients through live chat, social media, messengers, and phone calls, ensuring seamless and efficient interactions. Key Features and Functionality: - Omnichannel Support: Consolidates various communication channels, including WhatsApp, Instagram, Facebook, Telegram, email, and Apple Business Chat, allowing businesses to interact with customers on their preferred platforms. - Live Chat for Websites and Mobile Apps: Provides customizable chat widgets for both web and mobile platforms, facilitating real-time engagement with website visitors and app users. - Chatbots and AI Integration: Utilizes AI-powered chatbots to handle standard inquiries, automate responses, and operate 24/7, thereby reducing the workload on human agents. - Proactive Engagement Tools: Features proactive chat invitations, pre-chat buttons, and real-time visitor monitoring to initiate conversations and boost conversion rates. - CRM Integration: Offers built-in CRM capabilities and integrates with existing CRM systems, enabling efficient management of customer interactions and data. - Telephony and Video Calls: Supports voice calls, video calls, and callback features, providing versatile communication options to meet diverse customer needs. Primary Value and Solutions Provided: JivoChat addresses the challenge of fragmented customer communication by unifying various channels into a single interface, enhancing response times and customer satisfaction. Its AI-driven automation and chatbot features allow businesses to handle a high volume of inquiries efficiently, reducing operational costs. The platform's proactive engagement tools and real-time monitoring capabilities help in capturing leads and increasing conversion rates. By integrating with existing CRM systems and offering comprehensive analytics, JivoChat empowers businesses to streamline their customer service processes and build stronger relationships with their clients.
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Dark Web ID combines human and sophisticated Dark Web intelligence with search capabilities to identify, analyze and proactively monitor for your organization's compromised or stolen employee and customer data
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Redo is a free returns app. Our innovative model makes it easy for customers and merchants to manage returns, drives revenue retention, and aligns us us to customers.
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'What is NodeZero from Horizon3.ai?' Horizon3.ai’s NodeZero® Proactive Security Platform safely and autonomously executes real attacker techniques in production, without agents or disruption. We proactively show how attackers move in an environment, what they access, how to stop them, verifying fixes instantly. NodeZero isn’t a scanner. We show you precisely where you stand so you can stop guessing and start confidently proving your security posture, while demonstrating improvement over time. Purpose-built AI: NodeZero uses the right AI for the right problem, from machine learning to GenAI. We deliver repeatable, evidence-based results with zero hallucinations. Learns at machine scale: NodeZero learns from hundreds of thousands of autonomous tests in production, outpacing the collective history of manual pentesting in just one year. Proven production-safe: NodeZero has achieved zero downtime across all production tests, earning the trust of the world’s most sensitive high-security environments.
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D&B Risk Analytics – Supplier Intelligence is an AI-powered solution designed to help supply and compliance teams proactively manage and mitigate supplier risks. By leveraging Dun & Bradstreet's extensive Data Cloud, which encompasses over 500 million global business records, this platform offers real-time insights into supplier performance and compliance. It enables organizations to screen suppliers, monitor risk changes, and streamline reporting processes, thereby enhancing operational efficiency and business resilience. Key Features and Functionality: - Supplier Screening: Conduct comprehensive restricted party screenings using intelligent, automated workflows to ensure compliance and reduce manual effort. - Monitoring and Alerts: Receive proactive notifications about changes in supplier risk profiles, allowing for timely interventions before potential disruptions occur. - Reporting and Analysis: Utilize customizable dashboards and reports to assess financial risks, diversity statuses, and other critical supplier metrics, facilitating informed decision-making. - Beneficial Ownership Insights: Access detailed information on ultimate beneficial ownership to understand the full scope of supplier relationships and associated risks. - ESG Evaluation: Incorporate environmental, social, and governance (ESG factors into risk assessments to align with sustainability goals and regulatory requirements. Primary Value and Problem Solved: D&B Risk Analytics – Supplier Intelligence addresses the critical need for organizations to manage third-party risks effectively. By providing deep, continuously updated insights into supplier stability, compliance, and performance, the platform helps prevent operational disruptions and financial losses. Its AI-driven analytics and automated processes reduce the complexity and time associated with supplier risk management, enabling businesses to focus on strategic growth while maintaining compliance and resilience.
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BMC Helix IT Service Management (ITSM) is a suite of tools with integrations to other BMC tools and in-built ITAM. The product is used mainly by global brands and is offered in on-premise and SaaS configurations. Business Challenge Traditional ITSM processes often involve manual tasks that consume valuable time and resources. Examples include a reliance on email communications to submit or manage service requests, the tracking of projects through spreadsheets, and cumbersome development cycles for new IT service capabilities. These challenges are further amplified by distributed workforces all over the globe, the proliferation of data, and high user expectations for always on responsiveness with immediate resolution of incidents or problems. The pressure to deliver exceptional quality IT services across an increasingly diverse architectural landscape continues to drive digital transformation as a strategic imperative. The IT service desk sits at the center of ITSM modernization and transformation. BMC Solution BMC Helix ITSM is a low-/no-code solution for enterprises to build, deploy, and manage IT assets and applications. It does this in three ways. First, BMC Helix ITSM is built upon the BMC Helix for ServiceOps platform, which unifies service and operations management with common data stores. The platform empowers IT service desk agents to resolve cases faster by isolating or preventing service disruption through root cause analysis, real-time incident correlation, predictive incident resolution, and proactive problem management. Second, BMC Helix ITSM integrates artificial intelligence (AI) and machine learning (ML) to automate workflows across the enterprise. Embedded AI/ML streamlines work and the allocation of IT service desk resources by automatically assigning/routing incident, problem, and change requests without manual intervention. Third, BMC Helix ITSM integrates data and processes intelligently to accelerate change management, mitigate risk, and advance the DevOps cycle. Integrated DevOps tooling within BMC Helix ITSM can link change requests with the software development lifecycle (SLDC) and imported continuous integration and continuous delivery (CI/CD) stages.
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Book4Time is the spa industry's leading all-in-one cloud-based management software. Top spa brands in 60+ countries use Book4Time.
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SAS Fraud, Anti-Money Laundering (AML, and Security Intelligence is a comprehensive solution designed to proactively protect organizations from fraud, compliance breaches, and security threats. By integrating advanced analytics, artificial intelligence (AI, and machine learning, SAS delivers a unified approach to fraud detection, regulatory compliance, and security intelligence. This platform enables businesses to monitor transactions in real-time, identify suspicious activities, and manage risks effectively, thereby safeguarding their reputation and financial assets. Key Features and Functionality: - Real-Time Transaction Monitoring: Continuously analyzes payment and non-monetary transactions to detect and prevent fraudulent activities across the enterprise. - Advanced Analytics and AI Integration: Utilizes AI and machine learning to enhance detection accuracy, enabling the identification of complex fraud patterns and emerging threats. - Comprehensive Case Management: Provides a centralized platform for managing investigations, documenting actions, and ensuring compliance with regulatory requirements. - Customer Due Diligence (CDD: Offers end-to-end CDD capabilities powered by superior analytics to assess and manage customer risk profiles effectively. - Regulatory Compliance Support: Assists organizations in adhering to evolving regulations by providing tools for monitoring, reporting, and maintaining compliance standards. Primary Value and Problem Solving: SAS Fraud, AML, and Security Intelligence addresses the critical need for organizations to detect and prevent fraudulent activities, ensure compliance with regulatory standards, and protect against security threats. By leveraging advanced analytics and AI, the platform enables businesses to: - Enhance Detection Capabilities: Identify and respond to complex fraud scenarios and signals that traditional methods might miss. - Improve Operational Efficiency: Streamline investigation processes and workflows, reducing the time and resources required to manage fraud and compliance cases. - Mitigate Financial and Reputational Risks: Proactively prevent improper payments associated with fraud, waste, and abuse, thereby safeguarding the organization's financial health and reputation. - Adapt to Regulatory Changes: Stay ahead of evolving compliance requirements with flexible and scalable solutions that can be tailored to specific organizational needs. By providing a holistic and integrated approach to fraud detection and security intelligence, SAS empowers organizations to protect their assets, maintain customer trust, and achieve long-term success in a rapidly changing threat landscape.
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Rankiteo's Monitoring product offers a comprehensive cybersecurity monitoring solution designed to enhance an organization's digital defense mechanisms. This service provides real-time insights into potential vulnerabilities and threats, enabling businesses to proactively manage and mitigate cyber risks. By leveraging advanced technologies, Rankiteo ensures that organizations can maintain a robust security posture without the need for additional agents or workloads. Key Features and Functionality: - Security Ratings: Evaluate security strengths across ten risk factors to identify and address potential weaknesses. - Cyber Risk Quantification: Translate cyber risks into financial terms, facilitating informed decision-making. - Exploit Prediction: Utilize data-driven models to estimate the likelihood of vulnerability exploitation. - Vulnerability Prioritizer: Determine which vulnerabilities require immediate attention to optimize mitigation efforts. - Threat and Risk Intelligence: Access data-driven insights for proactive cybersecurity risk management. - Attack Surface Intelligence: Obtain on-demand, contextualized global threat intelligence to understand and manage exposure. - Automatic Vendor Detection: Identify and manage third and fourth-party vendors to enhance risk control. - SBOM (Supply Chain): Improve supply chain transparency and security with detailed software inventories. - Cyber Insurance Prediction: Predict cyber risks and tailor coverage for robust cybersecurity protection. - Malware Simulation: Simulate malware scenarios to predict risks and strengthen cybersecurity defenses. Primary Value and Problem Solved: Rankiteo's Monitoring product addresses the critical need for continuous and proactive cybersecurity oversight. By offering real-time monitoring and comprehensive risk assessments, it empowers organizations to identify and mitigate potential threats before they escalate. This proactive approach not only enhances security but also supports compliance with industry standards and regulations. Additionally, the solution's affordability makes enterprise-grade cybersecurity intelligence accessible to small and mid-sized businesses, democratizing access to essential security tools. By focusing on sectors like healthcare and frontline services, Rankiteo ensures that organizations can protect sensitive data and maintain trust without incurring exorbitant costs.
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1. Complete data unification Most AI products focus on either structured data (like CRM records and support tickets), or unstructured data (like documents and emails). Computer AirSync connects everything, unifying all your data sources (like Google Workspace, Jira, Notion) into one AI-ready source of truth: Computer Memory. 2. Powerful search, reasoning, and action Once connected to all your tools and apps, Computer is embedded in your full business context. It can find and summarize, sure. Even more impressive: it offers employees insights, strategic and proactive suggestions, plus powerful agentic actions. 3. Extensions for your teams and customers Computer doesn’t make you choose between new software and old. Its AI-native platform lets you extend existing tools with sophisticated apps and agents. So your teams – and your customers – can take action, seamlessly. These agents work alongside you: updating workflows, coordinating across teams, and syncing back to your systems. This isn’t just software. Computer brings people back together, breaking down silos and ushering in the future of teamwork, through human-AI collaboration. Stop managing software. Stop wasting time. Start solving bigger problems, building better products, and making your customers happier. We call this Team Intelligence. It’s why DevRev exists. Trusted by global companies across multiple industries, DevRev is backed by Khosla Ventures and Mayfield, with $150M+ raised. We are 650+ people, across eight global offices.
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Ascendo AI's mission is to save and impact lives and experiences together with customer support agents. Ascendo is a complete support Thought engine that helps agents solve issues, detects anomaly, provides knowledge intelligence, manages backlog, makes spares planning smart and delights self service.
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STAMP is the industry's first Retention Automation Platform that leverages artificial intelligence to systematize the customer retention process, saving clients time and enhancing their ability to retain customers. By integrating objective customer feedback, internal company data, social listening, and industry dynamics, STAMP generates actionable insights and playbooks tailored to each client's needs. Key Features and Functionality: - Customer Insights: STAMP determines what's most important to customers and channel partners, identifying key strategies and tactics to address their needs. - Performance Evaluation: The platform assesses how well a company delivers against customer expectations, tracking trends and progress over time. - Real-Time Dashboards: STAMP produces multiple dashboards visualizing company performance across key areas of customer need, including overall perspectives, customer sentiment, and detailed statement metrics. - Alerts and Benchmarking: The system alerts users when performance is below expectations and benchmarks performance against peers and competitors. - Playbooks: STAMP provides specific action plans to address areas where importance is high, but performance is low, facilitating targeted improvements. Primary Value and Problem Solved: STAMP addresses the challenge of customer retention by providing a systematic, data-driven approach to understanding and meeting customer needs. By transforming complex customer data into user-friendly insights and visualizations, STAMP enables organizations to proactively manage customer relationships, identify areas for improvement, and implement effective retention strategies. This leads to increased customer satisfaction, loyalty, and ultimately, business growth.
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Sinch Engage is your easy, all-in-one messaging platform for reaching customers via SMS, MMS, RCS, and WhatsApp. Thousands of brands trust us to send personalized marketing, sales, and support messages anywhere worldwide. Fully CRM-integrated, enterprise-grade security & compliance, 24/7 support.
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Top Rated Alerts, Insights and Automation Customizable Platform to improve User Experience, 24x7, real-time, which in turns will lead to better Adoption, Conversion and Retention, and at a fraction of the cost. Strong features (all customizable): Real User Session Recording and User Replay, Behavior Insights, Process Monitoring/Insights and Technology Monitoring/Insights, Proactive Issue Detection (via synthetic and prediction), Automatic Issue Resolution (via automation) and Alerting
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IBM Cloud Pak for AIOps is a complete IT Operations Management solution that enables users to place AI at the core of the ITOps toolchain. IBM's unique application-centric approach to ITOps helps you automate labor-intensive IT processes and proactively mitigate high impact triggers across applications, infrastructure and environments.
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GPTfy is the Salesforce-native, enterprise-grade solution that accelerates your Salesforce integration with generative AI such as open AI, anthropopic, cohere, and more to kill the grunt work and increase productivity and efficiency.
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Metasploit is a comprehensive penetration testing platform developed by Rapid7, designed to help security professionals identify, exploit, and validate vulnerabilities within their networks. By simulating real-world attacks, Metasploit enables organizations to assess their security posture and enhance their defenses against potential threats. Key Features and Functionality: - Extensive Exploit Library: Access to a vast, regularly updated database of over 1,500 exploits and 3,300 modules, allowing users to simulate a wide range of attack scenarios. - Automated Exploitation: Features like Smart Exploitation and automated credential brute-forcing streamline the penetration testing process, increasing efficiency and accuracy. - Post-Exploitation Modules: Over 330 post-exploitation modules enable testers to assess the impact of a successful breach and gather critical information from compromised systems. - Credential Testing: Ability to run brute-force attacks against more than 20 account types, including databases, web servers, and remote administration tools, to uncover weak or reused passwords. - Integration Capabilities: Seamless integration with other Rapid7 products, such as InsightVM and Nexpose, facilitates closed-loop vulnerability validation and remediation prioritization. Primary Value and Problem Solving: Metasploit empowers organizations to proactively identify and address security weaknesses before malicious actors can exploit them. By simulating real-world attacks, it provides valuable insights into potential vulnerabilities, enabling security teams to prioritize remediation efforts effectively. This proactive approach enhances overall security awareness, reduces the risk of breaches, and ensures compliance with industry standards and regulations.
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Darwin Attack® is a real-time penetration testing platform developed by Evolve Security, designed to enhance the efficiency and collaboration of security information within organizations. By integrating data management, communication, and reporting functionalities, Darwin Attack® enables proactive security measures, thereby improving compliance and reducing risk. The platform allows for continuous monitoring and immediate identification of vulnerabilities, facilitating prompt remediation actions to safeguard the organization's digital assets. Key Features and Functionality: - Real-Time Security Feed: Provides live updates on vulnerabilities and testing progress, allowing organizations to initiate remediation without waiting for final reports. - Comprehensive Repository: Serves as a centralized database for research, vulnerability details, compliance requirements, and remediation recommendations. - Collaborative Platform: Enables direct communication between clients and Evolve Security's team, fostering efficient discussions on findings and guidance. - Management and Tracking Tools: Offers functionalities to monitor testing results, track vulnerabilities, and manage remediation efforts effectively. - Integration Capabilities: Seamlessly integrates with tools like ServiceNow®, JIRA, Zendesk, Tenable, Slack, and Teams to streamline coordination and resolution processes. Primary Value and Problem Solved: Darwin Attack® addresses the challenge of managing and mitigating cybersecurity threats by providing a unified platform that combines real-time penetration testing with collaborative tools. This integration empowers organizations to proactively identify, prioritize, and remediate vulnerabilities, thereby enhancing their security posture and compliance. By offering immediate insights and facilitating efficient communication, Darwin Attack® reduces the time and resources required to address security risks, ultimately minimizing the likelihood of successful cyberattacks.