---
title: Synap Reviews
meta_title: 'Synap Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Synap works for a business like yours.
aggregate_rating:
  rating_value: 4.9
  review_count: 5
  scale: '5'
date_modified: '2026-10-01'
parent_category:
  name: Education
  url: https://www.g2.com/categories/education
---


# Synap Reviews
**Vendor:** Synap  
**Category:** [Assessment Software](https://www.g2.com/categories/assessment)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 5
## About Synap
Synap is an award-winning online exam and assessment platform trusted by universities, higher education institutions, corporate training teams, and global enterprises. Used by 300+ organisations worldwide, Synap makes it easy to deliver secure, scalable assessments across the full testing lifecycle. Used for certification exams, admission tests, recruitment assessments, language testing, exam preparation, and institutional assessments, Synap adapts to a wide range of high-stakes and everyday testing needs. Key features include: - Flexible assessment types: practice, formative, summative, and live proctored exams - Robust authoring tools for creating engaging courses and exams - Proctoring options from no-install webcam and screen recording, to chrome extensions breach detection and full desktop lockdown mode. - Online grading, visual analytics, and actionable performance insights - LMS, API, and Zapier integrations for workflow automation - ISO 27001 certified and GDPR compliant, with enterprise-grade security throughout Having delivered over 10 million tests and 300 million questions answered across 500,000+ users globally, Synap scales from focused training programmes to enterprise-wide assessment delivery, giving administrators full control while keeping the experience simple for learners.




## Synap Reviews
  ### 1. Flexible Low-Bandwidth Proctoring Without Full Video

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rika V. | Senior Lecturer, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** September 30, 2026

**What do you like best about Synap?**

Offering proctoring options without full video that uses a lot of bandwidth.

**What do you dislike about Synap?**

The fact that you can't send notifications to all students in an exam and the option to amend the exam questions/feedback after the finalisation of exam.

**What problems is Synap solving and how is that benefiting you?**

Using too much bandwidth for proctoring an exam. It benefits our students with bandwidth issues.

**Official Response from Georgina Healey:**

> Hi Rika,

Thank you for your review! It's great to hear how Synap has helped with proctoring your exams in low-bandwidth scenarios. 

I will pass your feedback on to the team. 

  ### 2. Easy to Navigate, Responsive Team That Adapts to Our Needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 27, 2026

**What do you like best about Synap?**

It's easy to navigate and the company listen to our needs and accommodate them by creating/implementing things where needed.

**What do you dislike about Synap?**

It can be a bit slow to load at times - although this has significantly improved recently - and I have experienced one or two bugs but, again, these were investigated and fixed very quickly!

**What problems is Synap solving and how is that benefiting you?**

Synap is our exam and assessment programme. It is great for us as all delegates can access and complete their  BTEC course wherever and whenever suits. The questions and papers are easy to create from my side and are securely stored on Synap for all Admins to access, mark and release to inidividuals, easily.

  ### 3. Personalized Service and a Polished UI/UX

**Rating:** 4.5/5.0 stars

**Reviewed by:** Liezel A. | Director, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** September 15, 2026

**What do you like best about Synap?**

The individualised service that we receive from the team and the UI and UX

**What do you dislike about Synap?**

It takes too long to get the papers in some cases

**What problems is Synap solving and how is that benefiting you?**

We get the support we need in order to get our examinations completed in a increasing complex environment

  ### 4. Responsive, Detail-Oriented Support—Adaptable to Our Unique Needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** September 14, 2026

**What do you like best about Synap?**

Responsiveness even though we are in the US and they are in London. Attention to detail and with our unique situation, adaptability.

**What do you dislike about Synap?**

I can't really say I have any dislikes to be honest. They aren't free? lol

**What problems is Synap solving and how is that benefiting you?**

They handle our in-training exams for our postdoctoral residents.

**Official Response from Georgina Healey:**

> Thanks so much for leaving a review. I'm glad to hear the Synap team has been responsive and the platform is able to help with your unique exams!

  ### 5. Minimal Technical Setup Makes Proctoring Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** September 14, 2026

**What do you like best about Synap?**

minimum technical resources required for use

**What do you dislike about Synap?**

this may be an option now, but lack of a no download option for proctoring

**What problems is Synap solving and how is that benefiting you?**

easy to use way to maintain assessment integrity with a low technical demand

**Official Response from Georgina Healey:**

> Thank you for your review. I'm glad to hear you have found Synap useful for proctoring. And you are correct - we do now have a no download option for proctoring with our built-in proctoring tool Synoptic, which allows for screen, webcam and audio recording!


## Synap Discussions
  - [Can Synap integrate with our existing systems?](https://www.g2.com/discussions/can-synap-integrate-with-our-existing-systems) - 1 comment, 1 upvote
  - [How secure is Synap?](https://www.g2.com/discussions/how-secure-is-synap) - 1 comment, 1 upvote
  - [What are the main use cases for Synap?](https://www.g2.com/discussions/what-are-the-main-use-cases-for-synap) - 1 comment, 1 upvote
  - [What types of exams can I deliver with Synap?](https://www.g2.com/discussions/what-types-of-exams-can-i-deliver-with-synap) - 1 comment, 1 upvote
  - [What can I do with Synap?](https://www.g2.com/discussions/what-can-i-do-with-synap) - 1 comment, 1 upvote

- [View Synap pricing details and edition comparison](https://www.g2.com/products/synap-synap/reviews?section=pricing&secure%5Bexpires_at%5D=2026-10-02+11%3A29%3A03+-0500&secure%5Bsession_id%5D=4e89879b-dae7-4544-8be9-e18b37fc56e0&secure%5Btoken%5D=a50d7b696304c66466f40a03322a16c16dae37a81d6ee47f9d4ebc2d29b45ab5&format=llm_user)

## Synap Features
**Assessment delivery**
- Question variety
- Customizable Questions
- Weighted Questions
- Skills Assessment

**Preparation**
- Identity verification
- Browser lockdown

**Reporting Analysis**
- Progress Reports
- Course Completion

**Grading and reporting**
- Automated grading
- Analytics dashboard
- Reporting
- Activity Dashboard
- Reporting/Analytics

**Monitoring**
- Video recording
- Violation Tracking
- Live proctors
- Screen Recording

**Course Management**
- Course Authoring
- Course Access

**Administration**
- White-labeling
- Mobile compatibility

**Administration**
- Test session reports
- Dashboard
- LMS integrations
- Online Tests

**Integration**
- Education ERP System
- Learning Management System

**Additional Functionality**
- Customizable Reports
- Single Sign On
- Live Results Sharing
- Surveys & Feedback
- Test/Quiz Creation
- Progress Reports
- Multi-User Collaboration
- Performance Metrics
- Certification & Licensing
- Email Reminders
- Recruitment Management
- Activity Tracking
- Text to Speech
- Pre-Employment Testing
- Skills Tracking
- API
- Proctoring
- Customizable Branding
- Secure Data Storage
- Assessment Management
- Progress Tracking
- Version Control
- Data Import/Export
- Randomization
- Question Library
- Automated Proctoring
- Student Portal
- Third-Party Integrations
- Alerts/Notifications
- Email Alerts
- Content Management
- Scheduling
- Quizzes
- Candidate Management
- Time Limits
- Multi-Language
- Lock Down
- Registration Management
- Customizable Fields
- Learning Management
- Performance Management
- Course Authoring
- Mobile Access
- Online Tests
- Test Scheduling
- Access Controls/Permissions
- Reporting & Statistics
- Self-paced Learning
- Real-Time Monitoring
- Monitoring
- Generative AI

**Additional Functionality**
- Test/Quiz Creation
- Time Limits
- Multi-Language
- Data Import/Export
- Corporate/Business
- Lock Down
- Test Scheduling
- Live Proctoring
- Customizable Branding
- Auditing
- Academic/Education
- Reporting/Analytics
- Alerts/Notifications
- Generative AI
- AI/Machine Learning
- Live Chat
- Website Accessibility Tools
- Multiple Authentication Methods
- Automatic Grading
- Data Security
- Text Similarity Detection
- Mobile Access

**Customer Assistance**
- Help and Support

**Platform Customization**
- White Labeling

## Top Synap Alternatives
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  - [Blackboard](https://www.g2.com/products/blackboard/reviews) - 4.0/5.0 (1,016 reviews)
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