# IBM Cloud Pak for AIOps Reviews **Vendor:** IBM **Category:** [Other IT Management Software](https://www.g2.com/categories/other-it-management) **Average Rating:** 4.2/5.0 **Total Reviews:** 63 ## About IBM Cloud Pak for AIOps IBM Cloud Pak® for Watson AIOps is an AIOps solution that deploys advanced, explainable AI across the ITOps toolchain so you can confidently assess, diagnose and resolve incidents across mission-critical workloads. ## IBM Cloud Pak for AIOps Reviews ### 1. Holistic view of the entire IT environment **Rating:** 4.0/5.0 stars **Reviewed by:** Yajur G. | Strategy Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2023 **What do you like best about IBM Cloud Pak for AIOps?** One of the notable strengths of IBM Cloud Pak for AIOps is its ability to ingest and analyze diverse data sources from multiple platforms and vendors, providing a holistic view of the entire IT environment. This enables organizations to gain deep insights into their infrastructure, applications, and services, leading to faster identification of issues and better decision-making. **What do you dislike about IBM Cloud Pak for AIOps?** The implementation and configuration process may require some expertise, especially when integrating with existing systems and tools. Maybe more expertise directly from IBM can be of great help here. **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** The AI and ML capabilities of IBM Cloud Pak for AIOps play a crucial role in its effectiveness. It leverages these technologies to detect patterns, identify anomalies, and predict potential problems before they escalate, helping IT teams take proactive measures to prevent or mitigate disruptions. By automating tasks and providing actionable insights, it allows organizations to optimize resource allocation and reduce mean time to resolution (MTTR), leading to improved operational efficiency. ### 2. IBM Cloud Pak for AIOps Review **Rating:** 4.5/5.0 stars **Reviewed by:** Balamurthy A. | Project Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2023 **What do you like best about IBM Cloud Pak for AIOps?** IBM Cloud Pak for AIOps has the capacity to handle a variety of operational difficulties. It automatically gains insight from the dataset and provides helpful information for making decisions. Additionally, it aids in the management of several host operations and Cloud settings. **What do you dislike about IBM Cloud Pak for AIOps?** It is very expensive. IBM Cloud Pak for AIOps has a somewhat steep learning curve because using the platform is difficult, especially for people who are new to it. **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** IBM Cloud Pak for AIOps has been crucial in locating issues with our system and grouping them into a single event. We benefit from the easy administration of numerous documentation and service files thanks to Cloud Pak for Watson AIOps. ### 3. IBM Cloud Pak for Watson AIOps - Versatile Incident Management Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Sanfiya P. | Senior Research Executive, Management Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2023 **What do you like best about IBM Cloud Pak for AIOps?** There are many cool kinds of stuff about Cloud Pak for Watson AIOps, like their incident management options, the dashboards, the data analytics, and the cool interactive chatbots. I feel this is one of the best low-code environments, with so many options to make our server perform better. The advanced ML algorithm is powerful and accurate. **What do you dislike about IBM Cloud Pak for AIOps?** Despite many good things about the platform, this is very expensive to opt for mid-sized organizations. I also feel the environment can be improved regarding flexibility and friendliness. The ease of deployment to our servers is difficult. **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** The Cloud Pak incident management is a very scalable feature of it. The incidents are reflected in real-time with minimum process time. The IT Team can quickly identify where the problem arises, whether from networks or applications. The automated incident triage feature is versatile across many servers. The dashboard highlights the issues occurring in any servers and the cause of such incidents. The IT team is highly dependent on this platform for seamless incident management. ### 4. IBM Cloud Pak for Watson AIOps Review **Rating:** 4.5/5.0 stars **Reviewed by:** Pravin R. | Senior Project Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2023 **What do you like best about IBM Cloud Pak for AIOps?** It is instrumental in managing various host operations, and multiple Cloud environments are advantageous and helpful. **What do you dislike about IBM Cloud Pak for AIOps?** It is somewhat expensive in terms of prizes, and training is needed to work on this. There will be some challenges during installation. **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** Organize and track everything on a single platform, then utilise it to pinpoint the issue. More time is saved. ### 5. IBM Cloud Pak for Watson AIOps For Best Cloud Management Solutions. **Rating:** 4.5/5.0 stars **Reviewed by:** Joy H. | Account Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2022 **What do you like best about IBM Cloud Pak for AIOps?** IBM Cloud Pak for Watson AIOps has a new updated version that has best features that allows greater visibility of everything happening especially for any company with multiple branches across the globe. It's automation feature and advanced AI, has made it easy for our IT department to assess, diagnose and resolve any instances arising that will hinder the company in working effectively. **What do you dislike about IBM Cloud Pak for AIOps?** IBM Cloud Pak for Watson AIOps has quaite a long learning curve because its not easy to interact with the platform especially for those individuals who are new to AI. This means it will waste a lot of time and resources to master how to use. **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** For the IT department, many problem solving options are made available by use of IBM Cloud Pak for Watson AIOps as the software can detect any errors and resolve them ensuring we do not stall in service delivery. ### 6. IBM Cloud Pak for Watson AIOps Review **Rating:** 4.0/5.0 stars **Reviewed by:** Santhiya R. | Executive Hub Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2022 **What do you like best about IBM Cloud Pak for AIOps?** Fantastic cloud platform that enables you to manage numerous host operating concerns and consolidate all of the efficiently manage different cloud environments. Multiple data centres may be easily managed from a single platform **What do you dislike about IBM Cloud Pak for AIOps?** There are still some installation challenges, especially when new updated versions come out, and the platform tends to be sluggish, so more optimization is needed. IBM Cloud Pak for Watson AIOps is fine so far, but we want to see more with the upcoming version. **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** The cloud has become more secure for account management. The ability to use operational information to make predicted decisions that contribute to productivity growth has made management of company operations simpler and more effective. ### 7. Easy to manage and use with diff cloud providers being integrated, it's a wonderful experience **Rating:** 4.0/5.0 stars **Reviewed by:** Shayon C. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2022 **What do you like best about IBM Cloud Pak for AIOps?** Cloud providers integration, chargeback and everything being containerized and based on operator framework. **What do you dislike about IBM Cloud Pak for AIOps?** We need to use red hat licenses to use the ansible automation platform, if that is included then good. **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** I have proposed the products for different RFPs where integration is needed for diff cloud providers and also setting up a private cloud. ### 8. IBM Cloud Pak for Watson AIOps Offers Best Experience. **Rating:** 4.5/5.0 stars **Reviewed by:** Amelia G. | Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2022 **What do you like best about IBM Cloud Pak for AIOps?** IBM Cloud Pak for Watson AIOps is best suited to identifying issues or errors that my hinder work from progressing and resolving them in the fastest way possible. Automation has been made easier by use of IBM Cloud Pak for Watson AIOps. **What do you dislike about IBM Cloud Pak for AIOps?** IBM Cloud Pak for Watson AIOps is the best so far however hope to see more from the new version as there are still some issues with installation especially when new updated versions come out and also, the platform tends to be slow thus require more optimization. **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** IBM Cloud Pak for Watson AIOps has been key in identifying problems that face our system clustering them together in one event. This means that rsolving of the problems will be easy as we just have to choose from a group of events what to correct first. ### 9. The IBM Cloud Pak for Watson AIOPS **Rating:** 4.5/5.0 stars **Reviewed by:** Milani J. | Information Technology Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2022 **What do you like best about IBM Cloud Pak for AIOps?** Cloud Pak for Watson AIOps has the ability to manage multiple operation issues which is super for me.The visibility and monitoring tools are helpful and hands on.I also like the effectiveness and interactive chatbox buildings.The advanced AI and Automation process is the best. **What do you dislike about IBM Cloud Pak for AIOps?** It is not so beginner friendly as one has to be trained on the application.Sometimes it can slow, so optimization is required with the large application. Other than there's no other downsides we have experienced and would recommend to other business. **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** Cloud Pak for Watson AIOps helps us with easy management of multiple documentation and service files. Functional solution to host different cloud platforms that we use.Being able to Diagnose problems, analyzing and solving Automation processes. ### 10. IBM Cloud Pak for Watson AIOps **Rating:** 5.0/5.0 stars **Reviewed by:** shivam k. | AI Technical Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2022 **What do you like best about IBM Cloud Pak for AIOps?** It automatically get insight from the dataset and provides decision making information that is useful for business goal and you can also predict future from the dataset **What do you dislike about IBM Cloud Pak for AIOps?** I don't think there is any problem you face when you use it The user interface can be improved to make it more straightforward so that everyone can use it with fewer click **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** It automatically gives me insight into the dataset itself. You don't have to do anything complicated, and you also don't have to train a model yourself when you make a prediction ### 11. Business processes automation made easier. **Rating:** 4.5/5.0 stars **Reviewed by:** Alicia N. | Financial Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2022 **What do you like best about IBM Cloud Pak for AIOps?** It has a very friendly user interface where you are able to create professional business applications in low code environments. It's able to use operational intelligence to prioritize on tasks and thereby making decisions that can be predicted. **What do you dislike about IBM Cloud Pak for AIOps?** It can at times have a limited solutions to the problems you want answers to due to the small community it has online hence they should consider opening up to the community and encourage them to contribute to the solutions workflow library. **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** Automation has made business processes management easier and efficient where its able to use operational intelligence to make predictive decisions that helps increase productivity. It has made managing accounts across the cloud secure. ### 12. Best Cloud Management Solutions Offered by IBM Cloud Pak for Watson AIOps **Rating:** 4.5/5.0 stars **Reviewed by:** Jones L. | Telecommunications Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2022 **What do you like best about IBM Cloud Pak for AIOps?** IBM Cloud Pak for Watson AIOps offers multiple cloud management and workload management. It mostly monitors our system updating on any errors met by our operations. Talk of cluster inventory, management and operations. Also offers great visibility. **What do you dislike about IBM Cloud Pak for AIOps?** Most features of IBM Cloud Pak for Watson AIOps ensure greater productivity but one area that needs to address is the time taken to introduce newbies to using IBM Cloud Pak for Watson AIOps. Other than that, all other functions are super enjoyable. **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** IBM Cloud Pak for Watson AIOps helps in diagnosing the problems met by our systems, building and managing logic in a secure manner at the same time offering automation of our systems and functions. ### 13. IBM Cloud Pak for Watson AIOps review of my experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2022 **What do you like best about IBM Cloud Pak for AIOps?** IBM Cloud Pak for Watson AIOps- we use it in revealing data and insights from various data sources like events, logs, analytics etc and visualizing the information in a single platform for APM solution. The best part is it accepts various sources of unstructured data like logs, tickets and alerts and does analysis using NLP technologies and with event grouping, it automates a lot of manual stuff and thus we can stick to our SLA time. **What do you dislike about IBM Cloud Pak for AIOps?** Nothing much of any deal breaker issue as of now. The only thing is sometimes it feels a bit slow. other than that a little bit learning curve is required which is required in most cases or most good apps/products. **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** We use it in identifying the problem and grouping them to distribute the workload effectively and efficiently within team. Also, we use this to do an initial diagnosis and automate the process for this. The best part is the integration with collaboration apps like slack. When all three functionalities are combined which we use it gives us a very big head start in analyzing and resolving the issue. ### 14. IBM Cloud Pak for Watson AIOps Review **Rating:** 4.0/5.0 stars **Reviewed by:** Saranya K. | Associate Research Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2022 **What do you like best about IBM Cloud Pak for AIOps?** The platform is comprehensive, offering a wide range of options and integrations as well as free tutorials from the IBM website. **What do you dislike about IBM Cloud Pak for AIOps?** Some services take some time to supply, and automated prerequisite installations might obtain and update this information. **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** It's quite simple to get support when you need it by using email or a built-in platform. The fact that it supports PHP, Python, and Java makes it ideal for us. For your developer department, take into account this cloud-based infrastructure. ### 15. IBM cloud pak for watson AIOps **Rating:** 5.0/5.0 stars **Reviewed by:** Arvind S. | System Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2022 **What do you like best about IBM Cloud Pak for AIOps?** IBM Cloud Pak for Watson AIOps helps you uncover hidden insights from multiple sources of data, such as logs, metrics, and events. The Cloud Pak delivers those insights directly into the tools that your teams already use, such as Slack or Microsoft Teams, in near real-time. **What do you dislike about IBM Cloud Pak for AIOps?** The is nothing to be dislike in this tool But if I need to say something I'll say that sometimes it difficult to use and not everyone can use this as only your organization only can use it **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** He helps to diagnose the problem faster It helps to build and manage the logic securely It helps to automate the process. It provides you integrity in the application ### 16. IBM Cloud Pak for Watson Review **Rating:** 4.5/5.0 stars **Reviewed by:** Nandhan P. | Research Executive II - Talent Intelligence, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2022 **What do you like best about IBM Cloud Pak for AIOps?** Leading new technology, such as AI. Rubbernecks clusters are listed on a single dashboard page. The software is feature-rich and user-friendly. It is an excellent tool. It includes improved awareness of activities taken on inside a small team or within the company. **What do you dislike about IBM Cloud Pak for AIOps?** The website occasionally faces issues whenever we need additional IT assistance and also the cloud support management to run the process and other than that there is no dislike in this. **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** It is used as the multicloud manager with intelligent AI Operations. It is also a tool system for DevOps Management. And it also reduces the outage timing across the IBM Cloud Pak Application. ### 17. Time to resolve issues have been significantly reduced **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2022 **What do you like best about IBM Cloud Pak for AIOps?** This product reduces the time to fix issues and uses machine learning to automate and bring in event correlation. This helps in identifying as well as stick to our SLA time. **What do you dislike about IBM Cloud Pak for AIOps?** This requires significant knowledge of AI tools for the users. When we had this for our team, we had to spend some time learning machine learning and their concepts to get a hold of this. But once you start using this, you will never go back. **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** IBM Cloud PAK helps in identifying the problem and clusters together under one event. As a service project, we have multiple tickets to work on with various issues but it can be grouped into some 5-10 events. This way, we can choose individual events and assign to team members and start working on them. ### 18. Top things to know about IBM Cloud Pak for Watson AIOps **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2022 **What do you like best about IBM Cloud Pak for AIOps?** User-friendly interface design helps manage multiple data centres across regions through a single platform. Helps in reducing operations costs by automating manual services like a chatbot. **What do you dislike about IBM Cloud Pak for AIOps?** Vast product capabilities, which needs training across modules to better implement solutions. The hosting requires knowledge of Kubernetes which takes time to learn for non-programmatic users. **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** Helps develop chatbot flows for customer experience across banking verticals on digital channels. The reporting and analytics functionality helps fine-tune the operational flow and helps reduce manual errors. ### 19. Best Cognitive service to build intelligent systems **Rating:** 5.0/5.0 stars **Reviewed by:** Hafiz M. | Consultant | Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2022 **What do you like best about IBM Cloud Pak for AIOps?** AI services integration is the big win Smart IT Ops **What do you dislike about IBM Cloud Pak for AIOps?** Nothing to mention here but we proposed the solution **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** IT Operations ### 20. Watson AIOps for industry revolution **Rating:** 4.5/5.0 stars **Reviewed by:** Viral S. | Software Solutions Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2022 **What do you like best about IBM Cloud Pak for AIOps?** One of the best AI-enabled tools for Data-driven decision-making. **What do you dislike about IBM Cloud Pak for AIOps?** Access control and providing access can be further ease. **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** Its certainly benefits industry managers for taking data-driven decision making. ### 21. Review - IBM cloud park for Watson AIOps **Rating:** 4.5/5.0 stars **Reviewed by:** Ben C. | Senior Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2022 **What do you like best about IBM Cloud Pak for AIOps?** By combining data from several siloed IT stacks and tools, the platform gives you a comprehensive perspective of your complete IT environment, enabling you to address challenging IT problems. **What do you dislike about IBM Cloud Pak for AIOps?** The platform is a little slow and needs more optimization in the UI **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** Integration across platforms that keeps the team content. Insights are supplied within the current collaboration platforms used by the team. ### 22. All in one monitoring solution **Rating:** 3.5/5.0 stars **Reviewed by:** suleman a. | Information Technology Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2021 **What do you like best about IBM Cloud Pak for AIOps?** there are many aspect where IP professionals look to monitor the environment with least configuration and good performance.IBM tivoli netcool is that solution,where we can monitor each and evry server with all metrics to kept our servers live. **What do you dislike about IBM Cloud Pak for AIOps?** for any fix or upgrade we need to look deep and sometimes its not available over the ibm site unless we lock the trouble ticket .i believe customer support and documentation can be some time hectic . **Recommendations to others considering IBM Cloud Pak for AIOps:** will recommend all IT consultant to use IBM Netcool omnibus to monitor servers and other telco equipment alarms. **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** after we deployed IBM netcool omnibus and start to integrate the servers we got benefits in terms of reducing alarms and customers complaints,as its precise alarms information we can sort out the issue beforehand. ### 23. IBM Cloud Pak for Watson AIOps Review **Rating:** 5.0/5.0 stars **Reviewed by:** Yeesha s. | Research Executive II - Talent Intelligence, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2022 **What do you like best about IBM Cloud Pak for AIOps?** A simplified deployment straight onto OpenShift clusters is supported by Cloud Paks is the best on i enjoyed a lot **What do you dislike about IBM Cloud Pak for AIOps?** Not yet will be updated in the future if i see any disconnectivity in future **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** Calculate the potential financial impact of intelligent automation using IBM Cloud Pak® for Watson AIOps ### 24. Good **Rating:** 4.0/5.0 stars **Reviewed by:** Marichandran C. | System Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2022 **What do you like best about IBM Cloud Pak for AIOps?** IBM cloud park is very helpful in monitoring cloud log and metrics. I like it **What do you dislike about IBM Cloud Pak for AIOps?** So far I don't feel anything dislike in cloud park **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** Solving container orcherstration and monitoring ### 25. Complete solution for incident management, with fullstack automated monitoring solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2022 **What do you like best about IBM Cloud Pak for AIOps?** if offers automation, which is a key for today's complex deployments, so you can invest time in innovation **What do you dislike about IBM Cloud Pak for AIOps?** The Instana APM solution is a great solution, it's needs to improve, some configurations still manual and it doesn't cover all Real User Monitoring needs **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** It covers incident management and observability, it's helping a lot in resolving issues much faster and we've being able to invest time in improvements and innovation ### 26. Review of IBM Cloud Pak **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2022 **What do you like best about IBM Cloud Pak for AIOps?** It aids in the creation, modernization, and safe management of applications across all clouds. **What do you dislike about IBM Cloud Pak for AIOps?** Issues with upgrades and installation. and problems with backup and restore. **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** For the initial deployment, it is necessary. You cannot begin small because of that. The deployment that is allowed to be made is too large. It's a significant issue that frequently prohibits us from applying the fix. ### 27. Netcool/Omnibus : A very matured MoM tool but not able to grow with time. **Rating:** 5.0/5.0 stars **Reviewed by:** The Pranshul G. | Technical Leader- Technology, Enterprise (> 1000 emp.) **Reviewed Date:** January 14, 2022 **What do you like best about IBM Cloud Pak for AIOps?** What I like most are: 1) Probe integration in Netcool. In the rules file, IBM already enriched their rules very well, so integration starts working as soon as the connection gets established. 2) Triggers : Triggers within Netcool gives you flexibity for automation and to meet customer requirement wihtout using any third paty tools. 3) Backup and Restoration Feature **What do you dislike about IBM Cloud Pak for AIOps?** I worked up to version 8.1; installation and setup was not easy as compared to other MOM tools. **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** Integration with devices/nodes enables a single view for all alarms coming from diff-diff sources. Ticketing to convert alerts into Incidents. Reporting: Providing alarms data in graph and chart view for presentation to management. ### 28. An amazing and easy tool to monitor alerts **Rating:** 5.0/5.0 stars **Reviewed by:** MD E. | Technical Associate, Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2021 **What do you like best about IBM Cloud Pak for AIOps?** I have never seen such an easy tool to monitor alerts. Its color feature for all the alerts as per the severity and priority makes it unique. Black means Sev1, Red means Sev2, yellow Sev3, orange sev4. We also receive a heartbeat alert every hour to confirm that the tool is alive and working fine. Most easiest tool to use. No addition training is required to use this tool. **What do you dislike about IBM Cloud Pak for AIOps?** Since we receive the heartbeat alert every hour so sometimes, if there is an outage during that hour, we miss figuring out the outage. Applying filters are little difficult. **Recommendations to others considering IBM Cloud Pak for AIOps:** Best alerts monitoring tool, user friendly and no addition training is required to use this tool **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** This tool is integrated with Control-M and different servers as well as drives. So if there is any control M job failure or the job is not started, or the job is running late, or the job is running more than the estimated time. We receive an alert on the console. For drives also if it crosses the threshold limit, we receive an alert on the console. ### 29. The most essential tool for monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammad E. | Service Delivery Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** October 18, 2021 **What do you like best about IBM Cloud Pak for AIOps?** IBM Tivoli Netcool/OMNIbus is one of the essential tools for monitoring. It is so simple to use. Its color feature makes it unique; we have a different color for the incidents as per the severity. Black color for the most critical and urgent incident, red for major incidents, yellow for sev3 and orange for sev4. We receive the heartbeat alert on the OMNIbus every hour, which shows that the tool is alive. **What do you dislike about IBM Cloud Pak for AIOps?** Applying filter is little tricky, and since we receive the heartbeat alerts every hour , if there is any tool outage in between that hour, there might be a chance of missing SLA. **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** We have integrated this tool with Maximo and control M, so whenever we receive any job failure on control M we receive alerts on OMNIbus against it. We receive the drive storage alerts, listeners alerts, node down alert etc. ### 30. Very good! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2022 **What do you like best about IBM Cloud Pak for AIOps?** The product has all features that we need **What do you dislike about IBM Cloud Pak for AIOps?** Nothing in particular, the software is very complete. **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** We are applying IA logic in our application, limiting the risk of making mistakes ### 31. Netcool is ok **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** March 22, 2022 **What do you like best about IBM Cloud Pak for AIOps?** It consistently displays alerting for my devices, allows me to properly disposition alerts with comments, allows ability to add logic to alerts and allows auto-ticketing of alerts **What do you dislike about IBM Cloud Pak for AIOps?** There is no ability for event correlation and AI functionality **Recommendations to others considering IBM Cloud Pak for AIOps:** Try to utilize the full functionality of the most recent version of the software **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** Event management ### 32. Ibm Tivoli Netcool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2021 **What do you like best about IBM Cloud Pak for AIOps?** Netcool is one of the best monitoring tool It's very much user friendly n support from one is very good And documentation is available even for complex developments and requirements **What do you dislike about IBM Cloud Pak for AIOps?** Cost per licence is bit higher side when compared to others Product can be more fine tuned to make it very less coding and get more gui level changes. Integration with Watson n Aiops cloud technologies like azure n aws ll be more added advantage **Recommendations to others considering IBM Cloud Pak for AIOps:** Highly recommend to use Netcool **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** Network faults, performance is increased timely notification of faults n reduced resolution time. Decsicion making to resolve issues. Audit tacking of faults Avoiding repeated faults ### 33. Predictive incident management **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2022 **What do you like best about IBM Cloud Pak for AIOps?** Detect hidden anomalies, anticipate problems **What do you dislike about IBM Cloud Pak for AIOps?** Sometimes slow in searches, especially if with few filters **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** Gather the information in one place and allow to anticipate incidents ### 34. Ibm netcool tivoli for monitoring **Rating:** 4.5/5.0 stars **Reviewed by:** Muhammad S. | Cloud Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2021 **What do you like best about IBM Cloud Pak for AIOps?** its can even use to check whether system is on or not using ping probe **What do you dislike about IBM Cloud Pak for AIOps?** visual layout are bit old need to upgrade it. guide for installing should be breifly explain each step for very beginner **Recommendations to others considering IBM Cloud Pak for AIOps:** i would like to give recommend to use it after get learned basics of linux **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** i do use to check status of remote server far away from them ### 35. Great User friendly event management tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2021 **What do you like best about IBM Cloud Pak for AIOps?** Great User friendly event management tool. Excellent and easy user interface to monitor the event flow from the monitoring tool to the ticketing tool. Minimum budget. Yes **What do you dislike about IBM Cloud Pak for AIOps?** Sometimes I feel it is breaking down whenever there is an issue or overload from monitoring side. May be it can be tweaked to handle extra load whenever needed. **Recommendations to others considering IBM Cloud Pak for AIOps:** Definitely I recommend for its operations and easy gui **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** To process any kind of alerts and events from any Kind of OS systems / servers . Budget Friendly and user friendly, helpful for all kind of projects and business. ### 36. Nice and clean overview of alerts **Rating:** 3.5/5.0 stars **Reviewed by:** Taner A. | Senior Release Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 20, 2021 **What do you like best about IBM Cloud Pak for AIOps?** The classification of alerts are easy to see and comprehend what is going on **What do you dislike about IBM Cloud Pak for AIOps?** The tool looks kind of old school needs upgrading **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** Been solving zOS alerts ### 37. Senior Linux Engineer **Rating:** 4.0/5.0 stars **Reviewed by:** Alaa El-Deen M. | Senior Linux System Engineer , Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2021 **What do you like best about IBM Cloud Pak for AIOps?** Enhance the Mangment Dashboard, compatability with Automation tools **What do you dislike about IBM Cloud Pak for AIOps?** We need to more Techincal Support in medial east **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** The integration between more products ### 38. IBM Multicloud Manager Review **Rating:** 4.0/5.0 stars **Reviewed by:** Bridget G. | Data Science Talent Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2021 ### 39. Sysatem administartor **Rating:** 4.0/5.0 stars **Reviewed by:** Alaa M. | System Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2021 **What do you like best about IBM Cloud Pak for AIOps?** The ease of Management and the backup reschedule **What do you dislike about IBM Cloud Pak for AIOps?** the system dashboard need to more enhancement **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** The integration between multi-system backups ### 40. These are instrumental for infrastructure management in our enterprise. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2021 **What do you like best about IBM Cloud Pak for AIOps?** A very stable product, all features to monitor, manage the infrastructure are very much supportive. Easily configurable and very efficient in use. **What do you dislike about IBM Cloud Pak for AIOps?** There are some minor issues with it like integration. **Recommendations to others considering IBM Cloud Pak for AIOps:** Highly recommended **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** Backup, monitoring, access control, network management, API gateway bus. ### 41. Cloud Pak for Multi cloud Management **Rating:** 4.5/5.0 stars **Reviewed by:** Sandeep C. | Director - Hybrid Cloud Integration and Platform, Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2020 **What do you like best about IBM Cloud Pak for AIOps?** Cluster inventory, Cluster management, cluster operation, and visibility. Multiple cloud management, workload management. Apply policies, alerting, and monitoring matrix. **What do you dislike about IBM Cloud Pak for AIOps?** Its too busy tool , would like to see Cloud management view would be helpful **Recommendations to others considering IBM Cloud Pak for AIOps:** There are other products like IBM MCM like google Anthos and Red Hat Cluster management, but IBM MCM can manage any kube cluster on any public or private cloud. Provide integration into Infrastructure as Code to manage clusters **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** IBM Multi Cloud Management provides to visibility into multiple kubernetes clusters, which can increase the easy of management on Kubernetes, easy of application of policies. Workload deployment and application deployment and topology view to understand Application real-estate across on-prem and datacenter ### 42. Essential IBM tool for monitoring purpose **Rating:** 4.5/5.0 stars **Reviewed by:** Prachi K. | Enterprise (> 1000 emp.) **Reviewed Date:** April 24, 2020 **What do you like best about IBM Cloud Pak for AIOps?** Essential and effective tool for monitoring purpose. Alerts are easily identified and linked to a ticketing tool. Any issues with jobs or drives are easily notified. Good thing about this tool is the heart beat alert **What do you dislike about IBM Cloud Pak for AIOps?** Only the slowness of this tool. The tickets on the ticketing tool generated for alerts are received before the alerts **Recommendations to others considering IBM Cloud Pak for AIOps:** Good tool for monitoring purpose. **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** Handling and resolving the issues after checking the alerts received on the tool ### 43. Good Cloud Solutions **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2020 **What do you like best about IBM Cloud Pak for AIOps?** IBM Cloud has the feature to release the server without having any notice period. We can destroy the dedicated server immediately and create one **What do you dislike about IBM Cloud Pak for AIOps?** The management Port little slow thing to improve in Portal.asda **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** Our main issue was resolved after implemented into IBM Cloud ### 44. Fantastic Product **Rating:** 4.0/5.0 stars **Reviewed by:** jitendra k. | Software Engineer, Biotechnology, Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2019 **What do you like best about IBM Cloud Pak for AIOps?** Emerging technologies like AI. Listing of Rubbernecks clusters on single dashboard page. The software is user friendly and has various features. Our IT team uses it more than I , however what I have seen... seems to be a great tool, especially when you have offices all over the world! you have greater visibility over things happening in your company or within your small team. **What do you dislike about IBM Cloud Pak for AIOps?** I don’t really like the user interface. Maybe a display flaw. Need more flexibility on hosting bigger applications. more maturity needed in the predictive and optimization areas. I dislike the fact that there is a lot of dill down to find the on going processes that are active. Would really like to see active resources and service with minimum drill-down. **Recommendations to others considering IBM Cloud Pak for AIOps:** Seem to be very secure too.. which for most companies that is their 1st priority. its great to have a single dashboard for visualization purposes. Definitely. When implemented and executed well, IBM Multi cloud Manager has significant potential to reduce the complexity of managing through multiple systems of truth for IT admins. **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** I am trying to create interactive chat bots with IBM Multi cloud Manager. It has been easy for me to train my bots and figure out errors that occur during my training. Definitely. When implemented and executed well, IBM Multi cloud Manager has significant potential to reduce the complexity of managing through multiple systems of truth for IT admins. ### 45. Keep everything in the cloud under perfectly managed control **Rating:** 5.0/5.0 stars **Reviewed by:** Jose Raul F. | Coordinador de Planificación Financiera, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2019 **What do you like best about IBM Cloud Pak for AIOps?** I have been favored with being an administrator user with this open technology innovation that helps in the administration, control and correlation of applications in different infrastructures of the IT system in the cloud, collaborating in keeping less investment in rescue equipment and always available at any time! for me it is something ideal that exceeds expectations. **What do you dislike about IBM Cloud Pak for AIOps?** I think that companies should easily build their systems with a multicloud that through perfect synchronization helps with clear effectiveness all processes, the point is in the security that there may have, I believe that keeping encrypted everything is a key that must be maintained secretly because any filter would be a disaster. The encrypted codes in different forms must be present to maintain the security of the information. **Recommendations to others considering IBM Cloud Pak for AIOps:** The idea of open source was very successful, everything that can be managed with data data and applications in different clouds will place the company in a very current standard, I believe it will allow us to scale in the economy with a highly competitive productivity value to level of computing, taking advantage of all the tools available in the cloud to reinvent new business management and venturing into where it had never been, and of course the best of all having an impact on the ROI of the company. **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** I have solved many things in the company, services that had a protocol with several areas or without any integration, all that has been found now is properly integrate also the company has saved a lot in servers and equipment with it I can minimize my costs in a percentage important. ### 46. Great for integrating cloud **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2019 **What do you like best about IBM Cloud Pak for AIOps?** IBM Multi Cloud Manager helps my small Data Analytics company work with the Cloud space we use and it is easy to use. **What do you dislike about IBM Cloud Pak for AIOps?** IBM Multi Cloud Manager could redesing its UI for non-techies a bit more, our employees have trouble using it sometimes. **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** We are integrating more cloud space for all our data and this allows us to micro manage our cloud. ### 47. Great for a company needing more 'automated' options **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2019 **What do you like best about IBM Cloud Pak for AIOps?** Our IT team uses it more than I , however what I have seen... seems to be a great tool, especially when you have offices all over the world! you have greater visibility over things happening in your company or within your small team. **What do you dislike about IBM Cloud Pak for AIOps?** It was a tad confusing at first but I was not use to many Microsoft applications other than word and the basics **Recommendations to others considering IBM Cloud Pak for AIOps:** I have never had to use the support system within multi cloud manager, but it doesnt seems complicated at first, so able to reach soemone on the support side quickly and efficiently would be great. At work you are always in a hurry so timeliness etc is always a big deal. **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** This system/ 'cloud' allows you to manage/ deploy new capabilities that a normal cloud would not be capable of. Seem to be very secure too.. which for most companies that is their 1st priority. its great to have a single dashboard for visualization purposes! ### 48. Very good product!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Andres A. | SW Practice Leader - Cloud Management, Enterprise (> 1000 emp.) **Reviewed Date:** March 20, 2019 **What do you like best about IBM Cloud Pak for AIOps?** Is very useful to administration multi clouds in the containers and Kubernetes world. The apps need this functionality. **What do you dislike about IBM Cloud Pak for AIOps?** Is very heavy and the multicloud manager need a lot of processors in the workers nodes. **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** The automation to multiple apps in multiple clouds, when the apps is broken the multicloud manager help a lot. ### 49. Very user friendly layout **Rating:** 4.5/5.0 stars **Reviewed by:** Arpan B. | Data Analyst, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2019 **What do you like best about IBM Cloud Pak for AIOps?** I like the way how easy is get a hands on with the IBM cloud services. It is not over complicated with too many additional and unnecessary features **What do you dislike about IBM Cloud Pak for AIOps?** I dislike the fact that there is a lot of dill down to find the on going processes that are active. Would really like to see active resources and service with minimum drill-down **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** I am trying to create interactive chatbots with IBM Multicloud Manager. It has been easy for me to train my bots and figure out errors that occur during my training ### 50. It works correctly, but i would not advise it **Rating:** 2.0/5.0 stars **Reviewed by:** Luis Daniel R. | DevOps Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2019 **What do you like best about IBM Cloud Pak for AIOps?** to integrate applications on IBM Multicloud there are not many changes to do. Its quite easy and simple as following an step by step guide . **What do you dislike about IBM Cloud Pak for AIOps?** The interface. it bugs a lot, its not user friendly, sometimes you dont find what you're looking for and it takes way to much time to load information. **Recommendations to others considering IBM Cloud Pak for AIOps:** If you have questions, go to the documentation, support might just get you confused. **What problems is IBM Cloud Pak for AIOps solving and how is that benefiting you?** Platform as a Service solution, dynamic load balancing, scaling and monitoring. ## IBM Cloud Pak for AIOps Discussions - [How do I recover data from R-studio?](https://www.g2.com/discussions/how-do-i-recover-data-from-r-studio) - [What is Netcool software?](https://www.g2.com/discussions/what-is-netcool-software) - [What is IBM Netcool used for?](https://www.g2.com/discussions/ibm-tivoli-netcool-omnibus-what-is-ibm-netcool-used-for) - [What is Tivoli Netcool OMNIbus?](https://www.g2.com/discussions/what-is-tivoli-netcool-omnibus) - [What is IBM Netcool operations insight?](https://www.g2.com/discussions/what-is-ibm-netcool-operations-insight) - [View IBM Cloud Pak for AIOps pricing details and edition comparison](https://www.g2.com/products/ibm-cloud-pak-for-aiops/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+15%3A58%3A39+-0500&secure%5Bsession_id%5D=e89a104b-e3ee-4603-a27a-e6ff86781402&secure%5Btoken%5D=d4af2183f52927e6a115c42fd997b3ed1431726ef945788d7cc53b80047b9eb2&format=llm_user) ## IBM Cloud Pak for AIOps Features **Functionality** - Cloud Consolidation - Cloud Orchestration - Cloud Optimization **Monitoring** - Performance Baselines - Performance Analysis - Performance Monitoring - AI/ML Assistance - Multi-System Monitoring **Management** - Access Control - Network Isolation - File Isolation **Management** - Cloud Cost Analytics - Cloud Security - Cloud Resource Management - Cloud Backup and Recovery **Response** - Dashboards and Visualization - Incident Alerting - Root Cause Analysis (RCA) **Organization** - Packaging - Container Networking - Orchestration **Agentic AI - Cloud Management Platforms** - Autonomous Task Execution - Cross-system Integration - Decision Making **Agentic AI - Application Performance Monitoring (APM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Development** - Developer Toolkit - Architecture - Datacenter - Virtualization **Performance** - Real User Monitoring (RUM) - Second by Second Metrics **Functionality** - Synthetic Monitoring - Dynamic Transaction Mapping - Load Balancing - Cloud Observability ## Top IBM Cloud Pak for AIOps Alternatives - [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews) - 4.4/5.0 (389 reviews) - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - 4.5/5.0 (1,231 reviews) - [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) - 4.3/5.0 (335 reviews)