Products

CXponent is a customer-focused provider of IT Sourcing Advisory and Deployment Services for mid-sized companies. We streamline buying committee decisions when time-consuming technology purchases and deployments need extra support to reduce risk and ensure their team spends their time contributing to high value meetings.

FirstSupport, integrated with Zendesk, is an AI Assistant designed for Customer Support Teams. We help you achieve better customer support KPIs without the need for additional hires, by giving your customer support team the superpower of AI. Our tool enables agents to understand any languages, rapidly draft responses, translate conversations, summarize tickets, assign tags, evaluate interactions, and much more. Features: 1. Instant response drafting Whenever your customer support team opens

Devart Excel Add-in for Zendesk allows you to connect Microsoft Excel to Zendesk, quickly and easily load data from Zendesk to Excel, instantly refresh data in an Excel workbook from the database, edit these data, and save them back to Zendesk. It enables you to work with Zendesk data like with usual Excel worksheets, easily perform data cleansing and de-duplication, and apply all the Excel's powerful data processing and analysis capabilities to these data.

Specializing in datacenter technologies such as virtualization with VMware and Citrix, application delivery with products such as Citrix XenApp and XenDesktop, collaboration with SharePoint, desktop virtualization, network monitoring using products such as SolarWinds, and Paessler, and SAN storage devices for NFS, CIFS, and iSCSI targets

Pangata, a cloud-based software development for storage, display, and management of business information. Pangata enables users to create customized mobile apps without writing code. Pangata features high-level customizations and rule-based actions for quick building of mobile and web apps. Pangata easily integrates with G Suite, ConnectWise, ZenDesk, and more.

DragonGlass connectors provide instant connectivity and data extraction capability to a variety of data sources ranging from SaaS platforms like ServiceNow, SalesForce, ZenDesk, Confluence, Jive, Jira, and Google Drive to on premise data sources like SQL databases, file repositories and blockchain platforms like Ethereum and Swirlds. In addition the platform also contains a Web crawler that can be easily configured by an end user to extract web content from any external web site.

Cut Time automatically tracks billable editing hours per project across DaVinci Resolve, Premiere Pro, and After Effects. Freelance editors and post-production studios use it to know their true hourly rate, back up invoices, and manage team time with Studio seats. The product works completely passively, rather than someone needing to start and stop a timer, and automatically logs all your projects in a database in real time based on how long a user spends in each.

Cross channel optimizer platform that helps optimize revenue up to 20% and reduce ad spend wastage up to 30%. AI agents automate the performance marketing function across channels such as Meta, Google, Amazon, LinkedIn, TikTok, Klaviyo and platforms such as Shopify and WooCommerce. Morning briefings, automated reports, and audit trails provide transparency into system decisions and actions. Simulation mode allows testing of recommendations before live execution. Tiered decision frameworks enable

Cleevio is a full-service product development agency with a track record in the design, engineering, and management of robust web and mobile applications as well as their own successful digital products with over 15 million downloads combined. If you’re looking for a user-centric agency partner which takes responsibility for each project then you’re in the right place. In the past 10 years, we've shipped around 100 + apps which have have been downloaded more than 20 million times. Primarily

Corebee is an AI-native customer support platform built for B2B SaaS teams. It resolves customer conversations autonomously using a 3-tier AI system -instant answers from your knowledge base, pattern-based reasoning, and deep multi-step actions like issuing refunds, unlocking accounts, or exporting data. Unlike Intercom or Zendesk, Cor

BLEND's Multilingual Help Desk is an AI-powered customer support solution designed to seamlessly integrate with Zendesk, enabling businesses to provide efficient and accurate support in over 120 languages. By combining advanced neural machine translation (NMT) technology with human post-editing, this tool ensures high-quality translations that maintain the nuances of the original communication. Key Features and Functionality: - Seamless Zendesk Integration: The Multilingual Help Desk int

InsiteChat.ai is a no-code AI chatbot platform that lets businesses train custom chatbots on their website, docs, and files in under 5 minutes — no coding required. Built for SaaS, e-commerce, and service businesses that want to automate customer support without enterprise budgets. What sets InsiteChat apart: • WhatsApp BYOK (Bring Your Own Key) — connect your own Meta WhatsApp Business credentials and pay Meta directly with no per-message markup. Most competitors route through a Business Solu

Most live-selling tools work before the show (sourcing, promo) or after it (packing, profit). Ghost Agent works during it. Point it at your handle and your competitors' handles on Whatnot, TikTok Live, eBay Live or Fanatics Live. It reads chat velocity, room turnover and auction pacing in real time, and when momentum breaks it calls the play while the show is still savable. It watches rival shows the same way, so the moves it suggests come from what is clearing in rooms like yours tonight, not

FrugalPod gives small businesses a team of AI agents for the busywork. Ready-made pods cover sales and RevOps (lead scoring, CRM clean-up, follow-ups and quotes), marketing (research, copywriting, channel scheduling within a budget cap), customer support (ticket triage and answers drafted from your help center), finance (reconciliation, invoice checks and month-end prep) and HR (resume screening, interview scheduling and onboarding). You can also build custom agents for any repeatable job by des

SupportifyGPT is an AI-first help desk for small and growing teams that automatically answers customer questions from your own knowledge base, set up in minutes, priced per flexible seat, at a fraction of the cost of Zendesk, Freshdesk, or Intercom.

Your job is not to develop supervisory tools ... MonitorPack Guard, Asset and SNMP MonitorPack are freeware agents that you can use without any limitation to supervise all your applications & peripherals, create alerts and automated actions, consolidate your inventories and dynamically interface with the free versions of Zoho Desk or Zendesk to process your tickets.

Roby is a smart ticketing solution designed to simplify task management, deflect repetitive requests, engage remote employees, and provide insightful information, and it's unique because it can: * automate your repetitive tasks such as employees’ QAs * automatically resolve requests and learn from them to take predictive actions * act as a stand-alone ticketing system or integrate with tools companies already use like Zendesk, Jira, or Samanage

Caffeinated CX is an AI cx tool that helps customer support teams solve tickets 10x faster. . On average support reps are able to answer 3x as many tickets using our software. We don’t respond for your support team like a bot. Our AI prefills responses based on how you have answered in the past and integrates with every support software like Zendesk, Freshdesk, Helpscout, and more.

Noisely monitors customer feedback across 12 external sources, including Reddit, G2, Trustpilot, Hacker News, App Store, Play Store, Google Reviews, Quora, Zendesk, Freshdesk, Intercom, and Canny. It uses AI to analyze sentiment, score urgency and impact, cluster similar feedback together, and automatically categorize mentions into 12 categories. Results can be pushed to Slack, Microsoft Teams, Jira, Linear, Notion, Asana, Google Sheets, or via webhook. The platform auto-generates a product back

Steps AI AIDE Chatbot is an intelligent, agentic AI chatbot that helps businesses automate customer support, capture leads, and enhance engagement. It integrates with over 250 tools including Shopify, Zendesk, and HubSpot, allowing seamless automation across workflows. AIDE can be deployed in minutes without technical setup, trained instantly by scraping a website or uploading content, and fully customized to match a brand’s tone and style. It includes a powerful analytics dashboard for trackin