Products

Freshdesk Contact Center is a cloud-based modern phone system created for teams of all sizes. Built by Freshworks, Freshdesk Contact Center can help you run a state-of-the-art contact center for customer support, sales, IT, and HR operations.

Guru is the AI Source of Truth that connects your company’s knowledge, delivers cited answers everywhere you work, and keeps information accurate automatically.

CallHippo is a powerful and easy-to-use VoIP based Virtual Phone System, which improve business productivity and sales engagement.

We help businesses harness the power of our AI Receptionists

FormCrafts is an online form builder to help you create great forms for your site.

Helpjuice’s easy-to-use and most powerful knowledge base software is designed from the ground up to help you scale your customer support, and, collaborate better with your team.

Enterprise-grade, omnichannel customer experience management platform designed to power customer-centric organizations from a private cloud call center.

Conga Contracts is a solution that streamlines the contract creation and management process.

Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

AireContact helps with customer experience by enabling your customers to interact with your business across multiple communicaiton channels, including phone, chat, email and social media.

Contact Button is a simple-to-use website widget that helps local SMBs of all types convert website visitors into Contacts & Leads. We like to describe the product as similar to “Installing a smartphone with apps in the corner of your website.” Instead of relying on all sorts of different website plugins and widgets, our 15 different apps cover nearly every major lead-generating and engagement use case you’ll find on business websites today.

Contact Wolf is a contact management software solution that is easy to learn, quick to master and will transform the way you manage your contact data.

Spearhead Advisors provides contact center transformation consulting for medium to large enterprises. Services include engineering design guidance, best practice planning, requirements gathering, RFP creation, management, and grading, technology evaluation guidance, demo/sandbox evaluation, and implementation planning. All services are provided in a broker model, at no charge to the business. Contact us for more information, and we look forward to working with you.

Observe.AI is the Conversation Intelligence Platform for Contact Centers that uncovers insights from 100% of customer interactions to maximize frontline team performance and drive outcomes across the business, from more sales to higher retention and better compliance.

Verint Workforce Management is web-enabled software that simplifies the complex task of forecasting and scheduling, and provides performance management and eLearning capabilities.

Content Guru storm owns and operates an international network of storm platforms, with customers running multi-thousand seat deployments.

Cloud-based contact center software

Puzzel's cloud-based contact centre encompasses leading mobile messaging and mobile payments to deliver a flexible and customisable customer interaction platform to meet the needs of today's omni-channel and mobile environments.

wolkvox is the most innovative, reliable, easy-to-use and quick-to-deploy omnichannel cloud contact center solution on the market, delivering its service on the SaaS model. Its omnichannel predictive dialer, speech analytics, intelligent routing and a graphical interface (Diagram Studio) to develop routing voice, interaction and chat stand out. Its variable expense model adjusted to fluctuations in the operation and constant innovation

VAANI is a cloud based Omni-channel CCaaS Solution, focused towards achieving CX & Sales Engagement. VAANI is equipped for all modes of communication, with these VAANI brings the right resources, insights, and processes together, so you can know more, improve faster, and automatically adapt throughout the business cycle. Drive astounding communications with an easy to grasp technology to step-up your customer experience game. VAANI is the next-generation contact center solution that offers y