Products

Spearhead Advisors provides contact center transformation consulting for medium to large enterprises. Services include engineering design guidance, best practice planning, requirements gathering, RFP creation, management, and grading, technology evaluation guidance, demo/sandbox evaluation, and implementation planning. All services are provided in a broker model, at no charge to the business. Contact us for more information, and we look forward to working with you.

Ozonetel CloudAgent is designed to enable users to deliver the service their customers demand.

Guru is the AI Source of Truth that connects your company’s knowledge, delivers cited answers everywhere you work, and keeps information accurate automatically.

CallHippo is a powerful and easy-to-use VoIP based Virtual Phone System, which improve business productivity and sales engagement.

wolkvox is the most innovative, reliable, easy-to-use and quick-to-deploy omnichannel cloud contact center solution on the market, delivering its service on the SaaS model. Its omnichannel predictive dialer, speech analytics, intelligent routing and a graphical interface (Diagram Studio) to develop routing voice, interaction and chat stand out. Its variable expense model adjusted to fluctuations in the operation and constant innovation

Helpjuice’s easy-to-use and most powerful knowledge base software is designed from the ground up to help you scale your customer support, and, collaborate better with your team.

VAANI is a cloud based Omni-channel CCaaS Solution, focused towards achieving CX & Sales Engagement. VAANI is equipped for all modes of communication, with these VAANI brings the right resources, insights, and processes together, so you can know more, improve faster, and automatically adapt throughout the business cycle. Drive astounding communications with an easy to grasp technology to step-up your customer experience game. VAANI is the next-generation contact center solution that offers y

FormCrafts is an online form builder to help you create great forms for your site.

Conga Contracts is a solution that streamlines the contract creation and management process.

Turn your call centres into true contact centres with our BT Contact hosted services. By blending email, web chat and voicemail with intelligent routing and traditional voice technologies you can create a multi-channel contact centre at minimum expense.

Nixxis Contact Suite is a unified contact center software solution that transfoms your call center operations by giving it a single platform with customer contact capabilities for multi-channel, inbound and outbound contact capabilites, and collaboration functionality.

OneContact PBX 2.2.7.0 helps managers and supervisors save additional time and assure higher security processes in-house, contribute to a greater performance.

CONTACT Project Office is a project management software that helps to organize teamwork and standardize procedures.

WA Contact Extractor is an all-in-one Chrome extension that lets you extract and export WhatsApp group contacts to Excel, CSV, or VCard in seconds. Ideal for marketers, business owners, and group admins, it also features a powerful WhatsApp Group and Link Finder to help you discover and join niche groups instantly. You can save contacts from groups, chats, or labels and even submit your own group links online for more visibility. With a simple interface, one-click export, and seamless integratio

Verint Workforce Management is web-enabled software that simplifies the complex task of forecasting and scheduling, and provides performance management and eLearning capabilities.

Observe.AI is the Conversation Intelligence Platform for Contact Centers that uncovers insights from 100% of customer interactions to maximize frontline team performance and drive outcomes across the business, from more sales to higher retention and better compliance.

DisConnect is a one-stop Business Integration suite for Discogs sellers which completely automates your business lifecycle. Connect with various online retail stores like Shopify, WooCommerce, etc, Marketplaces like eBay, etc, Integrate your Discogs with Shipment, Accounting & POS Integrations with DisConnect.

Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

Cloud-based contact center software

Content Guru storm owns and operates an international network of storm platforms, with customers running multi-thousand seat deployments.