Search results for ToDesk

Transform your MSP service desk with intelligent automation. Automate ticket classification, dispatch, resolution, documentation, and knowledge base updates. Improve engineer productivity and customer satisfaction with AI-powered service desk automation.

ProSpace Desk Booking System is a comprehensive hybrid workplace management platform designed to streamline the reservation of desks and meeting rooms, enhancing operational efficiency and employee collaboration. It empowers employees to book workspaces effortlessly while providing managers with tools to optimize space utilization and manage visitors effectively. Key Features and Functionality: - Desk Booking: Employees can view and reserve available desks in real-time via mobile devices or desktops, facilitating flexible work arrangements. - Meeting Room Booking: Users can easily check the availability of meeting rooms, book them through the ProSpace app or Outlook integration, and check in using QR codes. - Real-Time Utilization Data: Access to real-time data on workspace usage aids in effective space planning and operational efficiency. - Visitor Management: Streamlined check-ins, pre-registrations, and front desk operations enhance the visitor experience and security. - Workplace Analytics: Comprehensive analytics provide insights into space utilization, peak occupancy times, and underutilized areas, supporting data-driven decision-making. Primary Value and Solutions Provided: ProSpace Desk Booking System addresses the challenges of managing hybrid workplaces by offering a unified platform that simplifies desk and room reservations, optimizes space utilization, and enhances collaboration among employees. By providing real-time data and analytics, it enables organizations to make informed decisions about office layouts and resource allocation, ultimately improving operational efficiency and reducing costs.

From creation to resolution, streamline your customer support journey with our Service CRM’s end-to-end ticket management.

Deskwoot is an AI-powered customer support platform built for teams that have outgrown chat-only widgets but don't want an enterprise help desk bill. Most platforms either charge $50 to $300 per agent per month and sell AI as a separate add-on, or stay free with a single channel. Deskwoot collapses the stack: live chat, email, WhatsApp Business, Telegram, SMS via Twilio, Instagram DMs, Facebook Messenger, Twitter / X, LINE, and a full REST API all land in one unified inbox with a single customer history. The AI bot and AI copilot ship in every paid plan, not as a premium SKU. What's included: • Unified inbox across 11 channels with full per-contact conversation history • AI chatbot that answers from your knowledge base, with prompt-injection protection • AI copilot that drafts replies for human agents as they type • Shopify and WooCommerce integrations that surface order, refund, and payment data directly in the conversation view • Automation rules, SLA policies, business hours, and round-robin auto-assignment • Self-hosted help center with your own domain, branding, and full SEO metadata • REST API, webhooks, custom roles, and audit logs • White-label mode on Enterprise removes all Deskwoot branding from the widget and help portal Bring your own OpenAI or Anthropic API key for full data control and zero AI markup, or use the bundled Claude-powered AI with 300 customer chats per month included on paid plans. Overage is $0.01 per conversation, not per resolution. Pricing: • Free: 1 agent, core features, no credit card • Business: $9 per agent per month • Enterprise: $12.50 per agent per month with white-label, custom roles, and SLA tracking Best for startups, DTC ecommerce, and growing support teams that want full multi-channel capability and AI out of the box without assembling a stack of add-ons.

Moravia provides translation and localization services such as software and multimedia localization, Website globalization, multilingual desktop publishing, and machine translation and post-editing; language services, including language quality services and terminology management; and life sciences services, such as medical device translation, pharmaceuticals translation, and translation for clinical trials.

Computicate is the complete integrated Business Management tool and PSA solution which gives you full control over your Managed Service operation.

Essembi is the software innovation hub that helps software companies accelerate their innovation cycle.

Intelocate helps companies and employees in multi-location environments solve the age-old problem of not having enough time in a day to get everything DONE. By providing one home for operations management, communication, business analytics and insight, Intelocate helps companies keep up with the flexible nature of the modern workforce, while providing meaningful ROI and increased engagement.Today, Intelocate operates internationally providing a cloud-based technology that breaks down operational silos between organizations, departments, service providers and locations.

"Verint® Case Management Professional™ is a cloud-based service that enables two distinct use cases for two distinct markets - Citizen Engagement and CCaaS. Citizen Engagement Verint® Case Management Professional™ automates customer/citizen interactions across both assisted and self-service channels, enabling engagement across hundreds of city / local government services whilst maximizing the opportunity for self-service. Example customer outcomes the solution has enabled include: - 65% average channel shift achieved for Top 10 services by volume - 92% of service requests completed on time CCaaS Verint® Case Management Professional™ improves AHT, FCR and CSAT by enhancing the capabilities of CCaaS desktops with intelligent scripting and case management. Agents can resolve account queries, log requests and more all within a single integrated desktop. Logged requests can then be managed within their required SLAs. Example customer outcomes the solution has enabled include: - 12% increase in First Contact Resolution (FCR) - 90% increase in contact center service level

AutomateNexus CRM is an AI-native, all-in-one CRM that unifies your sales pipeline, communications, marketing, and client delivery in a single platform — so teams stop stitching together a dozen disconnected tools. Built around one shared contact database, it pairs a full sales CRM — unlimited contacts and pipelines, drag-and-drop deal stages, AI forecasting, and ML-based lead scoring — with the channels teams actually use to close and serve customers: two-way Gmail and Outlook sync, email marketing campaigns and sequences, built-in phone and SMS with an AI receptionist and call recording, and multi-platform social scheduling. What sets it apart is AI that does real work, not just autocomplete. Karrie, the built-in copilot, runs your CRM by chat, while specialized agents for sales, support, marketing, and operations handle follow-ups, record updates, and drafting in the background — with per-agent controls that let you keep every action supervised or let trusted agents run autonomously. Because it's bring-your-own-key (OpenAI, Anthropic, Gemini, or Groq), there are no per-message AI credits or markup. For agencies and client-facing teams, AutomateNexus CRM adds unlimited white-label client portals, branded proposals and quotes with e-signature, project and task management, a website and funnel builder, and a knowledge base — everything needed to win, deliver, and retain clients under your own brand. Ideal for small businesses, agencies, and growing revenue teams that want enterprise-grade capability without enterprise pricing or a patchwork of subscriptions.

Improve customer conversations whilst making your advisors' lives easier

Viewteam is the desk and room booking software that helps organisations of all sizes manage their hybrid workspaces. Interactive floor plans enable users to quickly and easily book desks, meeting rooms, parking spaces, and more. It provides real-time visibility into who is booked in the office on any given day. Key features include integration with Microsoft Teams, super quick set-up, support for multiple office locations, user tags to show roles or responsibilities such as first aiders and key holders, and allocating reserved desks or rooms, to create team zones. There’s no limit to the number of workspaces or users you can have within your Viewteam account. Flexible, transparent pricing comes as standard. No set-up fees or hidden charges. Just a monthly price per user at a sensible level. And, with no long-term contracts, you can scale up or down on a monthly basis as required. Exactly what every modern hybrid business needs. Hybrid working runs smoother with Viewteam.

Turn Microsoft Teams into an Omnichannel Contact Center with Ready-to-use Conversational AI. Voca Conversational Interaction Center from AudioCodes is a certified Microsoft Teams contact center built in Azure, giving your contact center the same 99.999% uptime and reliability as Microsoft Teams.

TableAir software and occupancy sensors will assist you with your digital transformation efforts. We ensure that your employees can book their workspace - be it a desk, meeting room or remote work from anywhere.

Maxta software-centric hyperconvergence is designed to offer unparalleled choice of servers, storage and virtualization for greater simplicity, agility and cost efficiency.

AD VERBUM is a localization service that specializing in technical, medical, legal translations, multilingual documentation, software localization, DTP and publishing.

LanguageLink is a tool that provides multilingual Interpretation & Translation communication that speaks customer's language.

Uniquescadd is a leading consulting firm specializing in CAD Drafting and BIM (Building Information Modeling) in various areas of AEC sectors. Specialize in delivering up-to-end CAD Drafting, PDF to CAD Conversion, Shop drawings, 3D BIM Modeling, 3D Rendering, Architecture walkthrough, MEP Services, As-built drawing, Clash Detection, BIM Coordination, Point Cloud, and scan to BIM Revit solutions for your building construction projects. We provide the best engineering services using various software such as Revit, AutoCAD, Sketchup, V-Ray, 3D-Max, etc., and can customize our work per a client's needs. Even so, we have done overseas projects (medium to large) for the USA, UK, Australia, and Canada. We are working 24/7 and make our best efforts to satisfy our clients with our progressive work.

M2 Technologies provides cutting-edge manufacturing design and implementation solutions that will increase your performance and help you achieve long-term goals.

Kelar Pacific LLC helps design and construction companies sustain and grow their business utilizing the latest technology.