Search results for Runbox

TierZero is the AI agent that runs production alongside your team. Reactively: when something breaks, it investigates across your whole stack (observability, code, runbooks, past incidents) and posts a diagnosis with receipts. By the time on-call acks the page, the investigation is already done. Proactively: it runs in the background to catch what your monitors miss, like slow queries, memory leaks, and cost creep, then ships fixes for human approval.

Ovenbird reads the work in front of your team (a ticket, an issue, a request) and your documented process, and gives the right next step, quoting the process. It turns each process into short courses with practice and refreshers, shows it as a runbook and workflow diagram, and turns corrections and the questions it had to ask into suggested edits the process owner approves. Works with Jira, Confluence, Freshdesk, Slack and Google Docs, with read-only access for your own AI agents over MCP.

8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

Fawdy is your new favorite coworker. Point it at an incident and it observes, forms a hypothesis, tests with read-only diagnostics, and loops until it has an answer. No runbooks, no tribal knowledge. Just a structured investigation that runs in minutes instead of hours. And it's not another agent to deploy and maintain. Download the desktop app and Fawdy uses the access your team already has, the same way a new hire would on their first on-call. No ports, no two-month security review. Just AI your engineers won't hate.

Docuit automatically captures work as it happens and turns it into ready-to-share documentation, SOPs, runbooks, incident reports, research summaries, and handoff documents. It builds a searchable knowledge base so institutional knowledge stays with the organization instead of walking out the door when employees leave. For leadership, Docuit also provides visibility into how work actually gets done across the organization including time spent by project or initiative. Built to be use knowledge is created constantly and needs to be preserved and shared.

Mojo Helpdesk is the super simple help desk app for customer service, IT requests, Maintenance request, and more.

Symphony, a full stack AI-powered, hybrid integrated cloud automation platform conceived, designed, and developed by Basis Cloud Solutions, that will not just help you orchestrate and automate planned actions and daily SAP BASIS operations but also future-proof your business by transforming your digital journey! The Symphony automation platform developed by full stack administrators cuts across and interacts with all layers of your IT stack including the operating system, database, application, network, and cloud and allows you to orchestrate any planned action through an automated runbook that can replicate the actions for any number of systems in parallel.

LiVE Workspace to unbox an intelligent, future-ready workplace where apps and data can be accessed from anywhere, anytime and on any device.

Uniportal's AI agents live in your PSA, integrate with your tech stack, and resolve L1 and L2 helpdesk tickets within minutes. Technicians chat with the agent and approve each step before anything runs, and every change is logged for a full audit trail. Skills are runbooks written in plain English, so MSPs describe a process once and it runs the same way every time on real APIs. Uniportal works with ConnectWise, HaloPSA, Autotask, Microsoft 365, Google Workspace, NinjaOne, Level, Addigy, Datto RMM, IT Glue, Hudu, Pax8 and Egnyte. Built for managed service providers.

U-Ship is a white-label shipping platform that enables companies to easily ship office supplies and work from home essentials directly to their remote employees. We take the hassle out of shipping office equipment to your employees, making it easier on your HR, IT and administrative departments. No need to find space to store and package hundreds of products, then schedule a pickup from your shipping provider; we do it for you. We’ll help you determine which office supplies and work-from-home products you’d like to offer your employees, source them from our vendor partners, then store them in our warehouse until they’re ready to be shipped. Thanks to our high-end, hyper-designed packaging, each shipment provides a personalized, unboxing experience for you employees to connect with your company and create a remote work culture.

TalkOps is an open-source, multi-agent platform designed to revolutionize enterprise cloud operations by integrating GitOps principles across AWS, Azure, and Google Cloud environments. By leveraging conversational AI, TalkOps enables users to articulate their infrastructure needs—such as provisioning, deployment, observability, or incident response—in natural language, allowing specialized AI agents to execute these tasks autonomously and continuously. This approach simplifies complex DevOps processes, making them more accessible and efficient. Key Features and Functionality: - Kubernetes Agent: Automates the entire Kubernetes lifecycle, including Helm chart generation, active cluster operations, ArgoCD onboarding, observability setup, and cluster diagnostics. - CI-Copilot: Facilitates the creation, modification, and debugging of CI/CD pipelines through conversational interactions, ensuring seamless integration and deployment processes. - AWS Orchestrator: Employs multiple specialized sub-agents to generate enterprise-grade AWS Terraform modules, enhancing infrastructure as code practices with deep research analysis and security compliance validation. - SRE Agent: Acts as an incident commander, coordinating across various agents to manage triage, execute runbooks, track service level objectives (SLOs), and conduct post-incident analyses, thereby reducing operational toil through intelligent automation. - MCP Servers: Provides Model Context Protocol (MCP) servers for tools like Helm, ArgoCD, Argo Rollouts, Traefik, Terraform, Prometheus, and Alertmanager, enabling structured and secure interactions between AI agents and infrastructure tools. Primary Value and Problem Solving: TalkOps addresses several critical challenges in DevOps: - Knowledge Gap: By translating natural language requests into actionable tasks, TalkOps lowers the barrier for junior engineers, enabling them to manage complex cloud infrastructures safely and effectively. - Expert Bottleneck: Automating routine and complex tasks allows senior architects to focus on strategic initiatives rather than being bogged down by operational issues. - Documentation Rot: Dynamic, AI-driven processes replace static runbooks, ensuring that operational procedures remain current and relevant to the specific scenarios encountered. - Tool Sprawl: TalkOps integrates with existing tools and platforms, providing a unified interface that reduces the complexity associated with managing multiple tools, each with its own configurations and failure modes. By embedding governance and safety measures, such as human-in-the-loop approval gates and comprehensive audit trails, TalkOps ensures that automation is both secure and compliant. Its open-source, vendor-agnostic nature allows for flexibility and adaptability, making it a valuable asset for organizations aiming to enhance their DevOps capabilities through intelligent automation.

Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

NudgeBee is an AI-Agentic Assistants platform designed specifically for SRE (Site Reliability Engineering), DevOps, and developer teams. It offers advanced AI-agentic assistants that help teams troubleshoot incidents faster, optimize cloud spend, and automate routine tasks, securely and at scale. NudgeBee's features include proactive troubleshooting of incidents, reducing Mean Time to Recovery (MTTR), automated remediation, root cause analysis, routing issues to the correct owner, and transforming runbooks into automated workflows. The platform also manages secrets and certificates, prevents outages, and is highly customizable with modular assistants and tools that can integrate with enterprise workflows, APIs, and LLMs. NudgeBee connects all aspects of cloud-native applications using a semantic knowledge graph, supporting enterprise-grade security and control for modern operations teams

Help Scout is a customer support platform growing businesses use to manage all their customer conversations in one place.

Kayako is effortless email, live chat, and knowledge base software that helps teams be more productive and build customer loyalty.

Veritise is a governance, risk, and compliance platform for businesses in the EU, automating regulatory adherence with AI tools and expert human review. Veritise offers Trust as a Service. It generates audit-ready compliance documentation for frameworks like the EU AI Act, GDPR, NIS 2, ISAE 3402, and ISAE 3000. Certified specialists ensure accuracy and completeness. The platform tracks regulatory changes and updates documentation, creating a structured repository of compliance obligations. Policy drafting produces tailored documents with live version control, while procedure automation converts policies into operational runbooks. An AI agent analyzes data to produce EU AI Act risk classifications. Vendor management includes a verified registry and automated alerts for compliance changes. An embeddable trust center widget displays live compliance status on websites. Veritise consolidates frameworks, controls, policies, procedures, and vendor data into one interface.

OCTYN builds and operates custom AI systems and internal tools for businesses. The buyer is a specific operational shape rather than an industry: a business that delivers its value through repeated human touchpoints across fragmented channels, where a person has to reassemble context by hand before every next action. It shows up in health and behaviour coaching, clinics, home care, recruiting, advisory, education, property management, legal case management and membership organisations. The tell a coordinator whose whole role is rebuilding that context. Engagements run in three stages. A paid Consult maps the automatable workflows in the operation and produces a report the client owns outright and can take anywhere. A Build is scoped from that report and runs in sprints with a written update every Friday. An optional Run keeps the system alive in production, or the system is handed over with docs, admin credentials and a runbook.

Sidenote is an AI reading assistant that lives in your browser's side panel and answers questions about whatever you're reading — a PDF, a web article, a Confluence page, a Notion doc, a Google Doc, a SharePoint file, or anything you upload. Every answer cites the exact passage it came from. Click a citation and the document scrolls to the source and highlights it, so you can check the answer in one click instead of taking the AI's word for it. Most document AI is fluent, confident, and occasionally wrong. Sidenote is built around the opposite instinct: the model has to cite every claim, the server validates each citation against the source text, and anything it can't ground in the document is dropped before the answer reaches you. No silent hallucinations, no guessing at what a runbook or contract clause actually says. Your documents are scattered across half a dozen tools, and each one wants to sell you its own AI add-on. Sidenote reads them all from a single browser extension — no per-platform seats, no admin rollout. Group related documents from different sources into a Collection and ask one question across all of them, with each answer citing the specific document it drew from. It's used by engineering teams querying runbooks and postmortems, product managers synthesising across PRDs and research, customer success pulling cited answers from knowledge bases, and legal and ops teams quoting the exact clause instead of guessing — and it works just as well on an arXiv paper or a long-form article. Privacy is a default, not an upsell. Your data is stored encrypted in the UK, isolated to your account, and never used to train models; connectors are read-only, and you can purge documents within 24 hours or delete your account and everything in it yourself. Start free or on a seven-day Pro trial — no card required. Key capabilities Cited chat — ask questions about any document and get streamed answers with inline citations that scroll and highlight the source passage Summaries — TL;DR bullets, standard, or detailed deep-reads, with every point cited Explain simply — rewrite dense passages in plain language at the reading level you choose, without losing accuracy Glossary builder — auto-generate a glossary of a document's terms, jargon, and acronyms, each entry cited to where it's defined Collections — combine documents from different tools into one workspace and ask a single question across all of them Works everywhere you read — PDFs, web pages, Confluence, Notion, Google Docs, SharePoint & OneDrive, Word and PowerPoint files, Slack canvases, and drag-and-drop uploads Slack app — ask your library or run a semantic search from Slack; answers stream back privately with citations, and any message can be saved as a source Cross-browser — Chrome, Edge, Firefox, and Opera Private by design — UK data residency, encryption at rest, per-user isolation, no model training on your content, and self-serve deletion

Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.

LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.