Products

Wayfound is the Agentic Success Platform. We go beyond basic dashboards, offering comprehensive AI agent supervision and intuitive supervision tools, covering any and all AI agents in your organization. Gain immediate access to agent behavior scorecards, detailed transcripts, and real-time insights into what your agents are doing — and why — so you can optimize their performance to meet your goals.

Go2Market is a VNO-licensed CPaaS service provider offering a wide range of communication solutions to businesses and organizations. Our offerings include IVR systems, Bulk SMS, RCS SMS, WhatsApp Business API, Cloud Call Center solutions, and omnichannel engagement tools designed to enhance customer interactions and streamline operations. With secure, scalable, and customizable communication platforms, Go2Market helps brands connect with their audiences more effectively and deliver seamless, rea

Audition is an AI-powered voice simulation platform built for contact centres. It runs realistic, scored phone call simulations for recruitment screening, agent training, and leadership coaching. Powered by OpenAI's Realtime API, every simulation is a live voice conversation with an AI persona that adapts in real time. Instant automated scoring across five dimensions, live coaching nudges, call recordings, and transcripts included.

Evalgent is an AI-powered voice agent evaluation platform designed to test, monitor, and improve conversational AI systems before and after deployment. Key features: - Scenario-based testing to validate end-to-end workflows - User behaviour-based stress testing (interruptions, accents, speech pace, etc.) - Evidence-based evaluations with actionable recommendations - Custom metrics to benchmark agent performance - Human-in-the-loop review for nuanced quality validation How it works? 1. Define:

BrainCX AI designs and deploys proprietary conversational AI agents for regulated industries. We build voice, chat, and avatar agents that handle real customer interactions from day one, without generic bot behavior or fragile third-party dependencies. Our implementation services cover the full deployment lifecycle: agent design, platform configuration, compliance setup, and ongoing quality assurance. Every agent runs on our proprietary TrustVoice Orchestration engine and is monitored through Si

A Predictive Dialer is the backbone of modern high-performance call centers, and KingAsterisk Technology delivers a next-generation Predictive Dialer solution designed to maximize agent productivity, improve call connect rates, and drive measurable business growth. We designed our predictive dialer for BPOs and enterprise support teams who need to scale their outreach. It takes the manual work out of calling while keeping your team fast, accurate, and fully compliant with industry rules. Agents

KingAsterisk Technology is a leading provider of contact center software solutions with over 14 years of experience. They offer a comprehensive suite of services including various types of dialers, CRM integration, voice broadcasting, and custom product development. Their target clients include businesses of all sizes across multiple industries such as telecommunications, healthcare, and education, aiming to enhance customer communication and operational efficiency. With a focus on Asterisk-base

Voice ETC provides cloud telephony and business communication solutions including cloud IVR, virtual phone numbers, toll-free numbers, call center solutions, voice APIs, SMS, and WhatsApp Business services.

NUMU CX is an AI analytics platform for real-world customer experience. It records real conversations and visits — on the sales floor, in contact centers, in field teams and in doctors' offices — and scores every one of them against the company's own quality standards, instead of the 1–5% samples that manual QA and double visits cover. The platform is built as five products on one core. Frontline monitors retail conversations through audio badges: speaker-split transcripts, service-quality scor

Chatbot dashboards tell you how much your bot did, not how well it did. Containment, CSAT and response time can look healthy while the bot gives wrong answers or frustrates customers who never fill out a survey. Inquio reads your real transcripts and returns a Bot Report Card: a prioritized list of what went wrong, how often, and what to fix first. Upload by CSV or connect via API. Analysis runs in minutes. What Inquio finds: • Incorrect and outdated answers, delivered confidently • Missed an

Avant One is an AI-powered customer operations platform that unifies case management, omnichannel engagement, and collections workflows. It includes three modules—Incident, Outreach, and Collect—that share customer context for a complete operational view. The Incident module handles case intake, SLA tracking, escalations, and audit trails to meet compliance needs. Outreach manages campaigns and notifications via SMS, WhatsApp, email, and voice, linking engagement to customer data. Collect organi

SmartNova is a vendor-agnostic systems integrator specializing in enterprise customer engagement and contact center solutions. We design the architecture and integrate platforms such as Genesys, Verint, Omilia, and NovaTalks into a unified system built around the client's data, and we support deployment, migration, and ongoing operations. This lets clients manage messengers, web chat, email, and voice from a single agent workspace with automation capabilities. We primarily work with banks, telec

Some teams track time to bill it. Others track it because the law requires it - or because flexitime balances, holidays and absence requests have to live somewhere. Clockopus does both, and forces neither on you. Capture takes seconds: type, tab, done. Or a running timer, a drag-and-drop calendar, a badge/NFC kiosk for people who do not work at screens. What you build on top is your choice. Billing? Pick a period, get a client-ready PDF report - every hour at the rate agreed with that client fo

**Convosly is a secure and accountable customer conversation platform built for businesses that need better control, visibility, and consistency across customer support.** Convosly helps businesses manage customer conversations across channels such as WhatsApp, Instagram, and other messaging platforms while keeping support activity organized, trackable, and accountable. Designed for modern businesses and growing support teams, Convosly brings customer conversations, support workflows, knowledg