Products

Mixdesk is an AI-powered customer engagement platform for sales and support teams handling conversations across messaging channels, website chat and email. It combines a shared inbox, translation, automation, team collaboration and reporting. Teams can configure AI Agents using their business knowledge. Plans include unlimited teammates, while connected channel accounts and AI usage depend on the plan. AI Agents are available on Pro and Expert; API and webhooks are included with Expert. Channel-

DialOnce Visual IVR is designed from the start as a Visual IVR to help companies to handle customer care calls. Now, regardless of the companys contact channels, the customer is guided through the unique Dial-Once platform.

MindX Service AI delivers next-generation customer support, powered by Nexa AI. It combines three powerful capabilities into one platform: the Nexa AI Agent for customers, the Nexa AI Co-pilot for human agents, and Nexa AI Insights for CX leaders. Together, they enable businesses to resolve inquiries instantly, empower support teams with real-time guidance, and uncover actionable trends to drive smarter decisions. Designed to adapt seamlessly to the needs of SMBs, mid-market companies, and enter

Byteflow is an intelligent document parsing and workflow automation tool designed to simplify how businesses handle information. It reads, understands, and extracts key data from documents—such as PDFs, images, forms, invoices, or contracts—using advanced AI and natural language processing. Once the data is extracted, Byteflow can automatically trigger actions, route tasks, update systems, or generate reports—turning manual, repetitive workflows into streamlined, automated processes. Whether yo

Collect feedback from your customers, measure their experience and utilize this data to make strategic decisions. Enhance customer satisfaction and your business’s bottom line.

LoyJoy is the European agentic AI platform for customer interaction across chat and phone. LoyJoy enables enterprises to automate service, sales, and marketing processes end to end. Unlike traditional chat- and phonebots that only answer questions, LoyJoy AI agents plan and execute entire processes to resolve customer tasks autonomously. Business teams can launch these agents quickly using a no-code approach and continuously extend them through modular capabilities and frequent product releases.

VoiceSpin is a cloud-based AI contact center software provider offering a range of solutions for SMBs and large-scale enterprises across various industries like retail, healthcare, telemarketing, education, insurance, finance, real estate, and more. From VoIP call center software and AI predictive dialing to omnichannel text messaging, AI speech analytics, and bulk SMS messaging tools – VoiceSpin’s solutions are designed for both sales and support teams, enabling them to manage inbound and outb