Products

My Call Pilot is an AI platform for managing voice-based customer interactions through intelligent agents for inbound and outbound calls. Customizable agents use prompts, voice characteristics, and knowledge bases to deliver natural, real-time conversations, replacing traditional IVR systems with dynamic dialogue that adapts to caller intent using FAQs, PDFs, and website content. Outbound campaigns include contact uploads, AI dialing, and call tracking, while inbound operations feature intellige

RingBook AI is an AI phone receptionist built for HVAC and plumbing contractors in Canada. It answers every call on the first ring, any hour of the day, qualifies the caller, and books the job directly into the calendar rather than taking a message for someone to return later. Most missed contractor calls happen at night and on weekends, which is exactly when emergency jobs come in and when a caller will simply dial the next shop. RingBook covers that window without an on-call rotation, and esc

Callsens turns missed calls into qualified leads. It is an AI receptionist for French small businesses that picks up in under 2 seconds, around the clock, and holds a natural conversation in the caller's language. Rather than a generic voice bot, it ships with ready-made playbooks for 15+ trades and professions: a plumber's emergency leak is triaged and escalated by SMS, a law firm's intake stays confidential, a real-estate call books a viewing straight into the calendar. Every conversation end

Automation & insights of “Voice of Customer” Automate your call monitoring process with intuitive Contiinex Auto Audit Combining voice to text and speech analytics with AI & machine learning capabilities to extract critical business insights from every customer conversation Monitor 100% of customer conversations, flag & reduce any Compliance & Risk Vulnerabilities real time

Solutions for Growth is a full service marketing agency that helps small businesses grow sales with affordable professional marketing tailored to their unique needs.

Make Your Contact Center a Satisfying and Secure Experience for Customers. Your customers want a great experience when they contact you. If you want to offer a more personal, satisfying and secure contact center operation, you've come to the right place.

eFACiLiTY® Helpdesk and Knowledgebase system simplifies service request management by centralizing all configurable details into a unified solution. Our comprehensive helpdesk platform ensures seamless and convenient resolution of support requests for your team. With this system, you can easily track the complete history of actions, events, follow-ups, message exchanges, response times, and user feedback. This valuable information enables analysis and improvement of the helpdesk and calls resolu

Digital Messaging & Voice CX Outsourcing Solutions OutPLEX offers a full suite of omnichannel solutions to provide CXaaS to your customers. From traditional voice solutions to the latest in messaging and automation technologies, our engagement experts combine high tech with a human touch to provide seamless experiences resulting in the highest customer satisfaction across the industry. Through an award-winning combination of hiring agents with subject matter expertise in your industry, imp

OneXtel is a leading CPaaS (Communication Platform as a Service) provider that offers seamless, end-to-end communication solutions. Our product offering includes channels like SMS, Voice, WhatsApp, Intelligent Chatbot, RCS, IVR and Email services tailored for businesses of all sizes. We take pride in empowering over 600+ enterprises, including esteemed clients like BHEL, Kissht, Rupeek, Capillary, KESCO, Magicpin and many more, to enhance their communication strategies and drive business growth

Taalk is an advanced conversational AI platform designed to enhance communication and streamline customer interactions. Our AI-powered Conversational Agents will enable businesses to provide personalized support, automate tasks, and engage with customers effectively.

Enterprise-level all-in-one call center solution (IP PBX, recording, Omni-channel, predictive dialing, reporting) for small and medium

SpeechLog Retail by Globitel is an advanced solution designed to enhance the quality of customer interactions in retail environments. By integrating audio and video recording capabilities with AI-powered facial and vocal recognition technologies, it enables businesses to monitor and evaluate sales representatives' engagements with customers effectively. This comprehensive approach ensures that both verbal and non-verbal aspects of customer service are assessed, leading to improved service qualit

Knowledge-base software for the contact centre

Radical Human Intelligence™️ is a transformative AI platform revolutionizing customer engagement. With cutting-edge, patent-pending technology, it identifies and addresses key challenges, offering a shield against the impact of "cancel culture." The platform introduces the exclusive Cancel Culture Check-Up™️ and Brand Sensitivity Score™️, delivering actionable trend reports for strategic guidance. Radical Human Intelligence™️ empowers brands to redefine strategies intelligently and engage with a

Zenicall is an AI phone receptionist and voice agent built in Québec City, Canada, for small businesses that miss calls. It answers every call day and night in natural Québec French and English, handles frequently asked questions, books appointments, takes messages, transfers urgent calls to a human and emails a summary of each call to the team. Zenicall is configured for each business's hours, services, protocols and vocabulary, and goes live in 24 to 48 hours. It serves dental clinics, nurse p

Decimal AI is a customer engineering and AI support platform for software companies. It helps support and engineering teams investigate technical customer issues, answer with evidence, and move issues toward resolution. Decimal connects customer questions with context from code, logs, configuration, documentation, and linked systems. It investigates incoming tickets, drafts customer responses with citations, and equips engineering teams with reproduction steps, relevant code, and customer impac

SegnalaChi is a cloud whistleblowing platform by One AM (ISO 9001 and ISO/IEC 27001 certified), compliant with Italian Legislative Decree 24/2023 and EU Directive 2019/1937, for public bodies, companies with 50+ employees, Model 231 entities and groups. Reporters submit anonymous written or voice reports without registering: voices are altered and attachment metadata is stripped automatically. A unique code lets them check the status and chat confidentially with the case handler, disclosing thei

AheevaCCS is an inbound call solution that allows you to control the distribution of your inbound calls and processing times for customer satisfaction.

CenterMaster is a customer interaction management and communications solution for contact centers designed to manage efficiency and costs.

Free org chart maker: import a staff list from Excel or CSV, edit on the canvas, export to PNG, PDF or PowerPoint. No sign-up.