Products

24-hour/365 multilingual customer support. At IntelligentBee, we deliver AI-enabled, Human-First Customer Care that drives meaningful growth for Tech and SaaS companies around the world. Founded in 2010, we set out to redefine what outsourcing means - by building a people-first culture and delivering exceptional service rooted in empathy, transparency, and innovation. We provide 24/7/365 multilingual customer support, powered by well-trained teams of agents that scale seamlessly with your busine

🔎Finding information on the Internet nowadays is one of the simplest things. However, to find information within companies is a huge challenge. 😊amberSearch enables employees to find information faster than ever before by providing a multimodal, Google-like user interface that connects to multiple applications and is based on advanced computer vision and natural language processing. ✔️In short, the biggest advantages of amberSearch: 1. look'n'feel of internet search engines // little c

eFlexervices is a 20-year-old business process outsourcing (BPO) company providing exceptional quality and unwavering trust. Our partnership approach to the business allows us to match the right talent to every organization we support. We invest in people to optimize performance and maximize efficiency. We work hard to produce the highest possible results for our partners. Performance is the underlying foundation that drives eFlexervices. We deliver the metrics our partners expect through prope

Give your Customers the Human Touch 24/7 Virtual doesn't mean bot - extend your customer team with vetted agents covering all languages, geos and tasks - at a fraction of market price.

KENT CamCall is the leading video call platform built for businesses. It empowers businesses to interactively engage with their customers and simplifies the way customers initiate such an interaction. Leveraging the synergy of audio and visual, this service empowers organisations for faster resolution and growth by boosting customer satisfaction rates, and improving their experiences. KENT CamCall is an app-less system, which doesn’t require any software installation on customer’s phone or agen

VICIhost is a comprehensive, enterprise-class, open-source contact center solution designed to manage inbound, outbound, and blended communications. It integrates predictive dialing capabilities and supports multiple channels, including phone calls, emails, and website chats, all accessible through a unified agent interface. This flexibility allows agents to operate from virtually any internet-connected location, enhancing operational efficiency and scalability. Key Features and Functionality:

MediaVault Plus is a secure, scalable and affordable way to archive, retrieve and review call recordings, emails and chats. Designed as a highly scalable cloud-based solution, MediaVault can grow with you and handle the demands of small and enterprise-level organizations. It integrates with leading cloud-based call center solutions and offers multiple options to save recordings for retrieval and review. Recordings are stored in Amazon’s AWS Simple Storage Service (S3) providing a secure (AES-256

Intelliverse's Cloud Contact Center is a comprehensive, cloud-based communication solution designed to enhance customer interactions and streamline contact center operations. By integrating advanced telephony features with intelligent call routing and real-time analytics, it empowers businesses to deliver exceptional customer service while optimizing operational efficiency. Key Features and Functionality: - Interactive Voice Response (IVR: Automates routine inquiries, allowing customers to acc

Callflow Cloud PBX is an advanced cloud-based IP-PBX solution with over 50 modules such as call recordings, extended IVR capabilities, advanced call manager, tags and comments, detailed statistics, real time monitoring module, CRM and ERP custom integrations etc. Why Callflow Cloud PBX: • Works on Multiple Devices: WebRTC (desktop), IP Phones, Mobile App. • Enterprise Security – servers in the EU and USA. ISO/IEC 27001. • Built-in Modules for Comprehensive Solutions: Callflow Cloud PBX platform

kalem.me provides AI voice agents for businesses that want to automate phone calls with natural, human-like conversations. Our platform can answer inbound calls, make outbound calls, qualify leads, book appointments, transfer calls to human staff, and connect with calendars, CRMs, and other business systems. We help companies handle calls 24/7, reduce missed opportunities, and scale customer communication without sacrificing call quality or user experience.

VoiceCenter AI is a conversational voice AI platform that helps businesses automate inbound and outbound phone calls using intelligent AI voice agents. The platform enables companies to improve customer experience, increase sales conversion, and reduce operational costs through natural, human-like conversations available 24/7. VoiceCenter AI supports multilingual interactions and integrates with CRMs, ERPs, telephony systems, and existing business workflows, allowing organizations to automate

JoCall is an all-in-one cloud call center (CCaaS) built for high-quality customer experiences with fast, low-friction deployment. In a single agent desktop, teams handle voice, video, chat, WhatsApp, and chatbot—with AI-Agent assisting or fully automating common interactions, then handing off to humans with full context.

Proxima Solutions delivers nearshore outsourcing tailored for the Insurance, Finance, and Retail industries. We empower businesses to scale efficiently with high-quality customer service, back-office support, and staff augmentation across both technology and business roles. Our reliable BPO talent is enhanced by cutting-edge AI and automation, helping you streamline operations seamlessly and cost-effectively. Whether you're looking to boost performance, optimize costs, or drive innovation, Proxi

BeyondQA is an AI-powered quality management platform for contact centers, offering automated call audits, agent coaching, speech analytics, and customer experience insights—enabling organizations to scale QA without adding internal overhead.

Unlock the full potential of Microsoft Teams with Landis Contact Center. Our natively integrated CCaaS solution streamlines setup and operation, enabling your team to deliver top-notch customer service effortlessly. Certified for Microsoft Teams, Landis Contact Center enhances productivity and customer satisfaction with seamless integration into the tools you already trust. *Live Dashboards and Call Monitoring *Historical Analytics and Reporting *Visual IVR Builder for Smart Call Routing *Advan

Vanie is an AI-driven contact center solution that uses NLP and LLM to analyze every customer interaction in real time, providing actionable insights to improve CX, increase operational efficiency, and drive better ROI. It securely captures every conversation, converts speech to text summaries, and evaluates interactions based on quality checklists and process-specific metrics. Key Features: 1.100% Automated QA – Ensures consistent quality across all interactions without manual reviews or human

Sense is an AI-powered conversation intelligence and quality assurance platform that analyses customer phone calls to support performance management, compliance monitoring, and agent development. Sense automatically transcribes and reviews 100% of calls, applying configurable scoring metrics, compliance checks, sentiment and behaviour analysis. It provides call summaries, identified follow-up actions, and structured feedback for agents, while giving managers visibility through reporting, alerts

Zoom's AI-first Workforce Engagement Management uses AI to track and optimize schedules, evaluate interactions, and provide insights for optimal staffing.

Woowup es la solución de CRM para Retail Omnicanal y de automatización de marketing más eficiente y completa de América Latina para identificar, segmentar, analizar clientes e incrementar LTV

The Blue Billywig Online Video Platform was envisioned and created with the requirements and desires of our diverse range of clientele in mind. We specialise in building bespoke solutions for video content management, interactive and personalised video, as well as numerous monetisation possibilities.