--- title: Landis Contact Center Reviews meta_title: 'Landis Contact Center Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Landis Contact Center works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 1 scale: '5' date_modified: '2026-07-17' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # Landis Contact Center Reviews **Vendor:** Landis Technologies **Category:** [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci) **Average Rating:** 5.0/5.0 **Total Reviews:** 1 ## About Landis Contact Center Landis Contact Center for Microsoft Teams is a natively integrated contact center solution (CCaaS). It is streamlined for setup and operation with Microsoft Teams, enabling your team to deliver top-notch customer service effortlessly. Certified for Microsoft Teams, Landis Contact Center enhances productivity and customer satisfaction with seamless integration into the tools you already trust. Features: \*Live Dashboards and Call Monitoring \*Historical Analytics and Reporting \*Visual IVR Builder for Smart Call Routing \*Advanced Call Queues with Multiple Routing Options, Including Skills-Based Routing \*Live Manager Coaching: Listen, Whisper, or Barge In \*Live Sentiment Analysis \*Call Pop Integration into Agent Panel \*Webhooks for External Reports and Tasks \*No Required Setup Fees or Minimums (Turnkey Installations Available for Quote) ## Landis Contact Center Pros & Cons **What users like:** - Users love the **seamless integration** of Landis Contact Center with Microsoft Teams, enhancing their call recording experience effortlessly. (1 reviews) - Users appreciate the **seamless integration** of Landis Contact Center with Microsoft Teams, enhancing their recording experience effortlessly. (1 reviews) - Users value the **seamless integration and exceptional support** of Landis Contact Center, enhancing their communication experience. (1 reviews) - Users emphasize the **exceptional customer support** from Landis, highlighting their assistance during setup and troubleshooting seamlessly. (1 reviews) - Users praise the **easy implementation** of Landis Contact Center, enjoying seamless integration and excellent support during setup. (1 reviews) - Easy Integrations (1 reviews) - Helpful (1 reviews) - Integrations (1 reviews) - Reliability (1 reviews) ## Landis Contact Center Reviews ### 1. Seamless Microsoft Teams Integration & Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Stijn H. | Private Equity Operating Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2025 **What do you like best about Landis Contact Center?** I use the Landis Contact Center call recording function in Microsoft Teams every day, and I’m amazed by how seamlessly it integrates—as if it’s a native Teams feature. It’s easy to configure while offering powerful features, including automatic recording, which gives me peace of mind knowing I’ll never forget to hit record. The Landis team was fantastic during setup, providing personal training and ensuring everything worked flawlessly. Even when I encountered issues unrelated to Landis but tied to Microsoft Teams itself, their support team was incredibly patient, troubleshooting with me over multiple calls at no extra charge. When a product works exactly as promised, integrates perfectly, and comes with exceptional support—all at a reasonable price—it absolutely deserves a 5-star review. Highly recommend! **What do you dislike about Landis Contact Center?** Some issues are due to Microsoft Teams, not Landis, but still require troubleshooting **What problems is Landis Contact Center solving and how is that benefiting you?** Automatic call recording for Microsoft Teams **Official Response from Ray Weaver:** > Thank you for the positive feedback, Stijn! A core design philosophy behind Landis Contact Center is its tight integration with Microsoft Teams, ease of setup, and powerful features and reports available right out of the box. We're always excited to hear from customers who experience these benefits firsthand. We want our customers to feel supported from day one and throughout their entire journey with our product. That’s why we have a dedicated in-house support team offering free support to all customers, including 24/7 emergency assistance if needed. We're glad to hear that you had a great experience with them! - [View Landis Contact Center pricing details and edition comparison](https://www.g2.com/products/landis-contact-center/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-02+19%3A35%3A27+-0500&secure%5Bsession_id%5D=073f6584-7c27-4f83-9f5f-aa073c347ac2&secure%5Btoken%5D=43e1073f626342ae200b3aab259222c5e15aa8c077b9a5425a934e7276f9f3a0&format=llm_user) ## Landis Contact Center Features **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution **Generative AI** - AI Text-to-Speech **Workforce Management** - Call Monitoring - Performance Evaluation **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Administrative** - Call Recording - Reporting & Dashboards ## Top Landis Contact Center Alternatives - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - 4.5/5.0 (4,056 reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,567 reviews) - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - 4.4/5.0 (2,471 reviews)