InsiteChat.ai is a no-code AI chatbot platform that lets businesses train custom chatbots on their website, docs, and files in under 5 minutes — no coding required. Built for SaaS, e-commerce, and service businesses that want to automate customer support without enterprise budgets. What sets InsiteChat apart: • WhatsApp BYOK (Bring Your Own Key) — connect your own Meta WhatsApp Business credentials and pay Meta directly with no per-message markup. Most competitors route through a Business Solu
FortiVault and FortiAgent are an enterprise AI customer support platform built around governance. FortiAgent resolves support queries using grounded knowledge and live connector data from Shopify, Stripe, Zendesk, and Salesforce. FortiVault governs every AI decision with a category-level AI Trust Score, automation gating policy, and a full audit trail. Billing automation is only enabled when accuracy in billing queries has been measured and proven — not assumed. Built for ecommerce, SaaS, and fi
Noisely monitors customer feedback across 12 external sources, including Reddit, G2, Trustpilot, Hacker News, App Store, Play Store, Google Reviews, Quora, Zendesk, Freshdesk, Intercom, and Canny. It uses AI to analyze sentiment, score urgency and impact, cluster similar feedback together, and automatically categorize mentions into 12 categories. Results can be pushed to Slack, Microsoft Teams, Jira, Linear, Notion, Asana, Google Sheets, or via webhook. The platform auto-generates a product back
Swifteq is a software engineering and AI consulting company specializing in developing intelligent, tailored applications for helpdesk and live chat platforms. Their suite of Zendesk® apps is designed to automate support workflows, enhance help center management, and assist agents, thereby boosting team productivity and improving customer experiences. By integrating advanced AI technologies, including ChatGPT, Swifteq enables customer support teams to focus on complex inquiries, streamlining ope
Emtropy helps you improve your customer service quality and drive higher customer retention and loyalty. Our proprietary AI-powered QA automation replaces spreadsheets and manual reviews with unbiased analyses of 100% of conversations at scale. Powerful AI engine Easy to use dashboards Scalable We provide personalized agent insights to help you take action and focus your agent coaching. Easy to use dashboards, trends, and email alerts let you quickly take action. Start helping of all your
Brilo AI is an AI phone and voice agent platform that automates inbound and outbound business calls 24/7. Trusted by 1,000+ businesses across insurance, healthcare, financial services, mortgage, real estate, ecommerce, hospitality, retail, solar, and staffing. Flagship agent Casey deploys in ~10 minutes via a no-code dashboard, no engineering required, and handles concurrent calls at scale with human-like voice and natural interruption handling. Calls are transcribed in real time, with seamless
UpBrains AI creates and deploys purpose-built automation agents that run end-to-end document workflows—from the moment content lands in a shared inbox or message queue to its final hand-off into core business systems. Native connectors plug directly into customer-operations tools such as Outlook, Gmail, Front, Zendesk, and Salesforce Service Cloud, letting agents capture every incoming email, chat, or attachment. Downstream, the platform syncs bi-directionally with ERP, CRM, and finance applicat
Mid-market teams evaluating AI receptionists often face a choice: deploy a narrow tool for one channel, or juggle multiple vendors. One Dash Zero addresses that friction by routing voice calls, web chat, SMS, and WhatsApp through a single AI agent trained on your business knowledge, hours, and booking rules. Users report meaningful time savings because the agent handles appointment scheduling directly into Google Calendar or Cal.com, and every interaction—regardless of channel—flows into a unifi
WeKall is a cloud-based telephony and contact center solution enhanced with artificial intelligence (AI, designed to optimize business communications for sales, customer service, administration, and collections teams. By integrating voice and messaging services with AI capabilities, WeKall enables companies to enhance customer interactions, improve operational efficiency, and make data-driven decisions. Its user-friendly platform allows for rapid deployment without the need for extensive IT supp
Lokalise is a cloud-based localization and translation management platform designed to streamline the process of adapting digital content—such as mobile apps, websites, games, and software—for international markets. By integrating seamlessly into development workflows, Lokalise enables teams to automate and manage translations efficiently, ensuring faster releases and consistent user experiences across multiple languages. Key Features and Functionality: - Collaborative Workflow: Facilitates r
Automagical Apps offers a suite of productivity tools designed to enhance and automate workflows within Google Workspace. With over 160 million installs globally, these applications are trusted by thousands of organizations to streamline tasks such as email management, document translation, and form creation. By integrating seamlessly with Google Workspace, Automagical Apps empowers users to boost efficiency and focus on higher-value activities. Key Features and Functionality: - Automagical Nu
Multi-platform AI & Live Chat Customer Support for Website Chatbot Widgets, Ticketing Widgets, Facebook Messenger, Instagram, X (Twitter), Google Business Messages, WhatsApp, Zendesk, Slack, WeChat, Telegram, LINE, Viber, OpenCart, Zalo, Zendesk, E-mails, SMS Texts, Notifications, and more. - Integrates with your OpenAI API Key - Choose OpenAI Model - Custom Prompt - White Label & Design Customization - Multi-platform Customer Support - No coding required - Simple and Easy to use Suppo
Premium Plus is a certified Zendesk implementation partner trusted by over 1,000 organisations to optimise their customer support operations. The company guides clients through every stage of their Zendesk journey, from licence procurement and implementation to ongoing optimisation and integration of advanced tools like AI Agents and Agent Copilot. With a focus on long-term partnership and continuous improvement, Premium Plus delivers tailored solutions that help businesses achieve faster suppor
AI infrastructure for CX teams. Connect all your sources of data, such as Salesforce Service Cloud, Zendesk, Notion pages and GitHub repositories, and use as context to automatically answer your users' questions, deflect tickets and draft case replies.
Word WandAI brings the full power of ChatGPT AI to Zendesk, all in a simple and fully integrated app! Word WandAI reduces the time agents spend on tickets to seconds, by automating the crafting of the responses to any ticket! This leads to a dramatic decrease in time to respond and solve, improving overall CSAT instantly. You can also increase professionalism and accuracy by standardizing the agent tone to your brand when communicating to customers.
SuperDesk – a generative AI powered IT and customer service desk experience built on top of your native cloud platforms with components like AWS Bedrock and Databricks DBRX and with connections to your platforms for IT and customer service management like ServiceNow, Freshdesk, Zendesk, Salesforce, Hubspot and more.
GoodTaco provides builders a fast was to create and deploy data-connected apps and internal tools with their teams. GoodTaco's AI agent makes it easy to create apps that work with integrations such as Jira, Zendesk, Hubspot, etc. and then share apps securely with built-in org-level authentication.
Promte AI is a GDPR-compliant AI platform that enables organizations to build secure, on-premise AI assistants using their own data. With Promte, public institutions and private companies can create intelligent chatbots that provide instant answers to users and employees—based on internal documents, websites, and knowledge bases. The platform offers full data control, customizable workflows, and seamless integration with tools like SharePoint, Zendesk, and Chrome. Promte is trusted by municipal
Keum is an AI workforce platform for startups and SMBs. Deploy AI agents for lead generation, customer support, and front desk operations - 24/7 via web, voice, WhatsApp, and email. Capture leads, qualify prospects, book meetings, and resolve queries automatically. Three purpose-built agents - AI Sales Concierge, AI Support Concierge, and AI Receptionist - integrate with HubSpot, Salesforce, Zendesk, Google Calendar, and more. Agents learn from your website, FAQs, and support docs, improving con