Products

Glia enables companies to identify their highest-value website visitors, observe their browsing sessions, and engage them through live video, audio, chat, and CoBrowsing.

ipSCAPE aligns live outbound campaign call ratios to agent call answering ratios by providing real-time dialer preformance reports, preview dialer, multi-number dialing, list loaders, answering machine detection, call back scheduler and more.

RFS is the top provider of outsourced contact centre solutions to businesses with worldwide reach through international alliances.

"Gnosis Freight is the world’s first Container Lifecycle Management™ platform (“CLM platform”). Gnosis provides shippers a smarter way to track and manage the full lifecycle of the one standard asset in the supply chain – the container – from the cargo ready date until the container is returned empty to the terminal. Gnosis' proprietary Marlo™ container tracking engine aggregates the world’s container shipping data sources into a singular data model. Utilizing intelligent data enrichment tec

Ender Turing is an AI-driven platform designed to enhance customer experience and employee performance in contact centers. By analyzing voice and digital interactions, it provides real-time insights that help businesses make informed decisions aligned with their strategic objectives. Key Features and Functionality: - Speech Analytics: Transforms call and contact centers by extracting valuable insights from conversations, analyzing speech, emotion, and intent nuances to unlock the full potentia

Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region, revolutionizing customer experience. Support and sales teams can automate tasks, increase efficiency, and drive revenue across multiple channels like voice calls and WhatsApp. Maqsam enables companies to expand market reach and establish a local presence with access to local numbers in hundreds of cities, connecting agents worldwide. Users can make and receive calls from computers or mobile devices, access unlimi

ProcedureFlow is a cloud-based knowledge management software that helps employees become experts faster. It is a visual map that easily guides employees through complex information.

C2Perform is designed specifically for the Contact Center environment by Contact Center professionals. The goal of EducationFolder is to provide an easy to use tool which delivers consistent agent engagement resulting in higher performance.

Docsie is an AI powered documentation platform that helps businesses create and maintain help docs and user manuals in multiple languages. It also helps businesses easily publish self-service web knowledge portals for their products.

The Cycle Platform enables businesses to simplify container orchestration and infrastructure management. With a SaaS-managed operating system built specifically for containers, Cycle becomes the bridge between you and your infrastructure. Simplify the stack and gain the benefits of your own private cloud that spans multiple providers. No outrageous costs. Get started in minutes

MicroK8s is pure upstream Kubernetes, not a subset. We keep it small with sensible choices that just work. That makes a quick install, with easy upgrades and great security — and leaves your options open later.

Zoho Voice is a cloud-based business phone system designed to streamline communication for organizations of all sizes. It enables users to make and receive local and international calls directly from web browsers or mobile devices, eliminating the need for traditional telephony hardware. With seamless integration into Zoho's suite of applications, including Zoho CRM and Zoho Desk, Zoho Voice enhances customer interactions and internal collaboration. Key Features and Functionality: - Virtual Ph

Ora for G Suite is a task management and team collaboration add-on.

MYPREFERENCES is a customer consent, preference, insight, and profile platform that is flexible and scalable to meet the needs of complex enterprises. DNCSOLUTION is a compliance solution that enables organizations to comply with Do Not Contact regulations such as TCPA, CAN-SPAM, and CASL.

Oracle Cloud Infrastructure Container Registry is a fully managed, open standards-based Docker registry service designed for securely storing and sharing container images. It enables developers to push and pull Docker images using familiar Docker Command Line Interface commands and APIs. Integrated seamlessly with OCI services such as Container Engine for Kubernetes, Identity and Access Management , and Visual Builder Studio, it also supports third-party developer and DevOps tools, facilitating

CommBox - The intelligent customer interaction center for live & automated customer communication.

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic f

AmplifAI is a an all-in-one AI platform revolutionizing how companies lead and develop front-line employees and supervisors.

Yeastar P-Series PBX System is the easy-first unified communications solution designed for every business size and industry. It reinvents how business connects by converging voice, video, chat, apps, and more in one solution, empowering modern businesses to engage teams, work anywhere, and delight customers easily. Easy to adopt, use, manage, and grow; boundless communication is within your easy reach.

Accelerate CX testing, increase quality across digital and voice channels, and assure omnichannel customer journeys end-to-end.