Products

Whispa is an AI-powered assistant designed to enhance customer support within the financial services sector. By integrating seamlessly with existing tools, Whispa provides real-time compliance guardrails, live guidance, and instant coaching during customer interactions. This lightweight solution ensures that every call remains effective and compliant without the need for complex integrations or prolonged implementation periods. Key Features and Functionality: - Live Compliance Guardrails: Offe

ringfusion is a Business Ucaas Service Provider based in San Francisco, CA.

Pointillist, developed by Genesys, is an end-to-end customer journey management platform designed to help organizations measure, monitor, and orchestrate customer journeys to optimize experiences and improve outcomes. By aggregating data from various sources, including CRM systems, web interactions, emails, contact centers, IVR, and customer feedback, Pointillist creates a unified view of each customer's experience. This comprehensive approach enables businesses to analyze customer behavior, mon

TorqueShift is an AI-powered contact center intelligence platform that seamlessly integrates between existing telephony systems and customer relationship management (CRM) tools. It enhances customer service operations by providing real-time transcription, AI-driven suggestions, translation into over 140 languages, and automated documentation. Designed for rapid deployment within four weeks, TorqueShift requires no modifications to core systems, ensuring a smooth implementation process. Key Feat

Probe CX is a global leader in customer experience and business process outsourcing services, dedicated to enhancing client interactions through a blend of human expertise and technological innovation. With over 40 years of experience, Probe CX designs scalable, end-to-end CX solutions tailored to the unique challenges of clients across various industries, including government, transport and logistics, utilities, telecommunications, banking, and financial services. Key Features and Functionali

Baltnetos Komunikacijos UAB, operating under the brand name Baltneta, is a leading Lithuanian information technology and telecommunications company established in 1996. Specializing in cloud computing services, data center solutions, and IT infrastructure management, Baltneta caters to a diverse clientele, offering robust and reliable services to support business operations and digital transformation initiatives. Key Features and Functionality: - Cloud and Server Solutions: Baltneta provides

CX Advocates is a boutique consulting firm specializing in tailored contact center solutions that enhance customer experience and operational efficiency. Founded in September 2020 by Altaf Gosla and Wayne Miller, the company was established to address the unique needs of clients often underserved by generic service providers. With a focus on delivering with empathy, CX Advocates collaborates closely with businesses to implement innovative strategies that drive success. Key Features and Function

Salesforce Consulting and Implementation Practice.

Global Networks Solutions S.A. (GNS is a leading technology company dedicated to supporting the digital transformation of businesses across Latin America. With over 18 years of experience, GNS offers a comprehensive portfolio of innovative solutions and services designed to enhance operational efficiency and customer engagement. Their expertise spans various industries, including finance, healthcare, retail, and insurance, providing tailored strategies that address specific market needs. Key Fe

ServiceShop is an automotive shop management software solution integrated with time management, service, invoices, estimates, labor line association, length labor descriptions, source tracking, and more.

Servicios en Tecnología de la Información del Ecuador C.A. es una empresa ecuatoriana con más de 25 años de experiencia en la implementación de soluciones de Contact Center y automatización de procesos de servicio al cliente. Desde su fundación en 1995, SETEINFO se ha especializado en ofrecer servicios que incluyen la simplificación, semi automatización y automatización de procesos de atención al cliente, ventas, gestión de cartera, inteligencia de negocios y fidelización. La empresa ha trabajad

F+I and Auto Dealer Sales Software. Includes Customer-Prospect Tracking CRM and Deluxe Vehicle Inventory Control.

Manages millions of products. Works with other systems to add the flexibility needed for product information management (PIM) or master data management (MDM) and digital asset management (DAM).

Mouyobox is a marketing and technology company dedicated to generating high-impact results, primarily for e-commerce, banks, consumer goods companies, and general service sales. We offer digital advertising campaign implementation services on different platforms, as well as software development and marketing of specialized software in Marketing Automation, Ecommerce, Chatbots, and sales software such as CRM or Call Center software. Mouyobox can help companies reach the Hispanic market in the Uni

Coverage Communication, founded in 2007 and headquartered in Châtenay-Malabry, France, is an independent provider of customer experience and communications technology solutions. Acquired by Sabio Ltd. on July 6, 2020, the company specializes in delivering innovative services that enhance customer interactions and streamline communication processes. Key Features and Functionality: - Customer Experience Solutions: Offers tools and platforms designed to improve customer engagement and satisfacti

Together, leading-edge technology, experience and expertise make for a winning combination. Altivon delivers all three.

In addition to being a cloud platform provider, Foehn is an OFCOM licensed telecommunications company able to deliver a range of traditional telecommunications products to complement the solution.

ToumAI is a comprehensive voice AI platform designed to facilitate seamless multilingual customer interactions across diverse languages, dialects, and cultures. By orchestrating AI voice agents, ToumAI ensures that every customer conversation feels personalized and local, even at scale. Key Features and Functionality: - Analytics: Transforms conversations into actionable insights by analyzing sentiment, topics, compliance adherence, and performance metrics. - Agentics: Enables the creation, de

Product Description: Contexta360 is an advanced AI-driven conversational intelligence platform designed to revolutionize customer interactions across voice, video, chat, email, and app channels. By harnessing cutting-edge speech analytics, real-time agent assistance, and conversational assistants, Contexta360 empowers organizations to optimize every customer engagement. Its scalable, multilingual capabilities enable seamless operation on a global scale, ensuring consistent and effective communi

Voxist Enterprise is a comprehensive speech AI solution designed for organizations that prioritize data sovereignty and require on-premise deployment. It integrates speech recognition, real-time translation, and neural voice synthesis into a single, cohesive stack that operates entirely within an organization's infrastructure, eliminating the need for external cloud services. This ensures that sensitive data remains within the organization's control, addressing the stringent compliance requireme