Products

InvenIT Prestacoes de Servicos LTDA is a Brazilian company specializing in digital solutions aimed at enhancing customer and employee experiences. Leveraging robust cloud-based software platforms, InvenIT offers flexible and scalable services to businesses of all sizes, facilitating their digital transformation journeys. Key Features and Functionality: - InvenIT Corporate: Unified corporate communication platform. - Genesys Cloud CX: A leading customer experience and engagement management pla

Migrate to Microsoft's Skype for Business Phone System while integrating with Genesys Contact Center, all from the cloud. Enhance your Microsoft Skype Cloud PBX experience with enterprise-ready applications like Automated Attendant, Group Features, Enterprise Extension Dialing, and a competitive telco calling plan without having to invest in additional on-premise hardware and software.

Optimize your business with RentSyst to simplify fleet management and maximize the benefits of all processes!

VoiceBase is an on-demand speech analytics platform that provides easy-to-use APIs that automatically transcribe audio and video content by extracting relevant keywords and topics, enabling the instant search and discovery of spoken information.

Black Box is a technology solutions provider specializing in complete high-performance KVM, professional A/V signal distribution and extension and switching solutions for mission-critical applications.

With Acapela VaaS, speech empowering an application is this simple: connect to Acapela VaaS server, send the text and let VaaS do the talking

Beryl8 is a leading digital technology consulting firm specializing in comprehensive Customer Relationship Management solutions and digital transformation strategies. As the largest Salesforce Platinum Partner in Asia, Beryl8 offers end-to-end services that empower businesses to stay competitive in an ever-evolving market. With over a decade of experience and a team of more than 100 certified Salesforce consultants, Beryl8 has successfully delivered over 100 implementations, achieving a remarkab

Connex Telecommunications Inc., established in 1996, is a Canadian national telecommunications provider specializing in the design, implementation, and management of comprehensive communication solutions. With a focus on enhancing client success, Connex offers tailored services to regional, municipal, enterprise, and branch office clients, ensuring optimized and sophisticated communication networks. Key Features and Functionality: - Managed Services: Provides 24/7/365 support for customer eng

Test faster and significantly reduce errors while incorporating multiple languages and accents into your testing practices with Bespoken’s Automated Testing for IVR. Ensure that your system is working all the time, make sure all your users are understood without frustration, and in the process, increase customer satisfaction, call deflections and first-call-resolution, all of which leads to significantly higher ROI on your Genesys investment.

ITRS Geneos provides real-time monitoring of mission-critical trading infrastructure.

GoFundMe is a online crowdfunding platform that empowers individuals and organizations to raise funds for a wide array of causes, including personal emergencies, medical expenses, educational pursuits, community projects, and charitable initiatives. Since its inception in 2010, GoFundMe has facilitated the collection of over $40 billion through its technology, connecting more than 190 million people worldwide in acts of generosity. Key Features and Functionality: - User-Friendly Fundraiser Cre

Genesis PFU allows you to plan an intervention by designing a new activity sequence based on historical data. The intervention plan is followed up with actual times from executed operations.

For those needing help to manage their entire fleet of printers, copiers and MFPs, Genesis managed print services (MPS) can reduce your printing and document output costs by as much as 30% while improving your company's document production capabilities. We are the leading independent provider of MPS in the nation.

ValGenesis Process Lifecycle Suite is a comprehensive digital platform designed to streamline process development, scale-up, technology transfer, and continued process verification (CPV) within the pharmaceutical and biotechnology industries. By integrating Quality by Design (QbD) principles, it ensures robust process design, real-time monitoring, and sustained product quality from initial development through commercial manufacturing. Key Features and Functionality: - iCMC (Intelligent C

Genesis CompuServe Pvt. Ltd. is a dynamic IT solutions provider specializing in data management, software development, and comprehensive IT services. Established in 2011 and headquartered in Delhi, India, the company offers a diverse range of services, including data entry and processing, data conversion, and the development of computer and mobile applications. With a commitment to delivering tailored solutions, Genesis CompuServe addresses the unique needs of businesses across various industrie

Engage is a solution that provides tools and features to help you manage business performance and legislative and operational risk while building and developing skills.

Jabra Engage AI is AI-powered call centre software that helps teams deliver better customer conversations, every time. It goes beyond speech-to-text by analysing the tone of both agent and customer in real time, giving instant feedback so agents can stay empathetic and in control. Automatic call summaries cut admin, freeing agents to focus on the conversation. Supervisors get a clear post-call dashboard to coach faster and more effectively — no more random sampling or guesswork. The result: happ

MicroGenesis TechSoft Private Limited is a leading technology solutions provider specializing in enterprise digital transformation. Established in 2000, the company has over two decades of experience delivering end-to-end solutions across various sectors, including healthcare, defense, automotive, banking, IT, retail, telecom, and manufacturing. With a commitment to agility, quality, and efficiency, MicroGenesis offers a comprehensive suite of services designed to enhance business operations and

Spitch is a Swiss provider of solutions based on Automatic Speech Recognition (ASR) and voice biometrics, Voice User Interfaces (VUI), and natural language voice data analytics.

Agent Interact “work-from-anywhere” workspace monitor protects sensitive data, ensures regulatory compliance & enhances productivity regardless of workplace location (remote or on-premise) using webcams and desktop monitoring. Includes G-Cloud Embeddable Framework (“G-PEF”).