--- title: Genisis Cloud Voice Reviews meta_title: 'Genisis Cloud Voice Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Genisis Cloud Voice works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 1 scale: '5' date_modified: '2026-08-20' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Genisis Cloud Voice Reviews **Vendor:** ringfusion **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 5.0/5.0 **Total Reviews:** 1 ## About Genisis Cloud Voice ringfusion Inc. is a telecommunications technology company based in San Francisco, California focused on delivering modern, cloud-based voice and communication infrastructure for businesses and service providers. The company develops solutions that unify traditional telephony with next-generation VoIP, SIP, routing intelligence, and carrier-grade performance—making it easier for organizations to deploy reliable, scalable, and cost-efficient communication systems. ringfusion emphasizes flexibility and integration, offering platforms that support multi-site environments, hybrid cloud deployments, and highly customizable routing logic. Its solutions are designed to improve call quality, reduce operational complexity, and provide the resilience needed for mission-critical communication workloads. By combining telecom engineering expertise with modern software architecture, ringfusion Inc. helps enterprises, MSPs, and telecom partners streamline communications, enhance reliability, and future-proof their voice infrastructure in a rapidly evolving digital landscape. ## Genisis Cloud Voice Reviews ### 1. Great Business Cloud phone system, and an Easy-to-Use Mobile App **Rating:** 5.0/5.0 stars **Reviewed by:** Ed m. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: G2 invite:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** July 28, 2026 **What do you like best about Genisis Cloud Voice?** The voicemail to email function is super helpful, it also includes transcriptions which are great! I also like the mobile app on my Samsung android phone, works great and is easy to answer on when im out of the office or away from my desk phone. I also liked the fact that they have white glove onboarding services where they do all of the programming, and porting of the existing phone numbers for you so that you don't have to learn all of the technical element related to the phone system in order to get up and running. We were able to rely on RingFusion for the technical support, onboarding and implementation/configuration/migration. **What do you dislike about Genisis Cloud Voice?** So far we have been highly impressed with all of the features and have not found any downsides to report at this time. **Recommendations to others considering Genisis Cloud Voice:** Anyone who has phone service currently on a old landline that hasn't been converted to RingFusion's cloud based system could be saving at least 50% potentially on what they already spend on phone service currently now. It was also helpful that they have no contract options making it super easy for us to port in our existing phone numbers, and get up and running with ease. I would recommend using them to any business or enterprise looking for cloud based phone services. **What problems is Genisis Cloud Voice solving and how is that benefiting you?** We switched from spectrum to RingFusion and were able to save more then half of what we were already spending on our existing old phone service. The auto attendant feature helps filter spam which is super helpful, and also allows my business to have a very professional sounding greeting for my customers. The system is also cloud based so we never loose phone service to customers which has made us more available as well. - [View Genisis Cloud Voice pricing details and edition comparison](https://www.g2.com/products/genisis-cloud-voice/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-08+22%3A53%3A40+-0500&secure%5Bsession_id%5D=a6f37bc9-67cc-4034-bd4c-627065b849a8&secure%5Btoken%5D=1e375e42fe45e5100a627256ded0b409fb2dc345ab1df5894ef5f4e07d9214c0&format=llm_user) ## Genisis Cloud Voice Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Access** - Software Pairing - Browser Extension - Individual Download **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription ## Top Genisis Cloud Voice Alternatives - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - 4.2/5.0 (17,664 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - 4.4/5.0 (4,042 reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,595 reviews)