Products

Implement interactive onboarding from HintEd to make your employees work more efficiently and convert your customer services higher

DealerPeak CRM Center provides, real-time CRM process monitoring, inventory integration, automated follow up, user permissions, multi-location dealer group architecture, and more.

Freshdesk Contact Center is a cloud-based modern phone system created for teams of all sizes. Built by Freshworks, Freshdesk Contact Center can help you run a state-of-the-art contact center for customer support, sales, IT, and HR operations.

Firstup meaningfully engages your employees at every moment from hire to retire, and delivers engagement insights to help you support, promote, and retain your people.

SQM Group's customer experience management (CEM) software is specifically built for call center agents and designed to measure, track, benchmark, and improve FCR, Csat, NPS, quality assurance, customer service and employee engagement.

HuntingAlice is an Intent-First AI Lead Hunter platform using omnichannel intelligence to identify real buying signals from real people in real time. Instead of starting with static databases or generic lists, HuntingAlice continuously scans LinkedIn and professional networks to surface high-intent prospects and companies that match your ICP the moment they show signs they’re in-market. Every lead includes the trigger context, so your outreach starts with a relevant reason and the right timin

Your contact center isn't just about answering calls—it's the hub of customer experience. Yet, too many solutions create more complexity than they solve. Disjointed systems, lack of visibility, and costly, inflexible platforms slow down operations and frustrate both agents and customers. Our Contact Center changes that. Built for IT and CX leaders, our fully featured omnichannel platform unifies communications, integrates seamlessly with Microsoft Teams, and gives you enterprise-grade functional

Bulk SMS Gateway Software is a document management, utility billing, asset management, and municipal software. It allows sending SMS from our SMS web Panel, SMS Gateway center Excel SMS, toll-free SMS modules. It also provides short code SMS and long code SMS services with two way SMS options.

Lyssna (formerly UsabilityHub) is a remote user research platform that allows companies to recruit, research, interview and understand their audiences so they can create better experiences. The best teams use Lyssna so they can deeply understand their audience and move in the right direction — faster.

Outleads is the only call analytics solution that integrates seamlessly with any Genesys inbound solution, including GME, GVP, all cloud products, as well as chat and e-mail. The integration delivers web session data captured by Google Analytics and AdWords to contact center agents, enhancing the customer experience.

Child Care Center Software that Saves You Time, Hassle and Money. Procare puts you in full control of your child care business, helps you save time and money, and makes every day better for child care providers, administrators, and parents. Procare is perfect for daycares, schools, before and after school programs, churches, camps and more! For over 30 years, child care professionals.

Crexendo is fully committed to the reliability and security of our cloud systems. Starting with a world-class data center featuring multiple levels of redundancy and the highest level of security defenses, every facet of our development is benchmarked against the maximum security and reliability standards. Crexendo is PCI Compliant, and is a registered CLEC across the United States and Canada.

OneHRSource is a human resources consultancy firm specializing in small to mid-sized businesses.

Creating deeper engagement and meaning through impactful visuals and movement, Prezi is a suite of content design, presentation, and video tools that make anyone a more effective communicator.

Aspect Workforce is a high-performance contact center software solution that provides the forecasting, planning, scheduling, employee self-service and real-time agent tracking to ensure that all agents and supervisors are productive, engaged in their work and delivering an exceptional customer experience.

Azure Security Center provides security management and threat protection across your hybrid cloud workloads. It allows you to prevent, detect, and respond to security threats with increased visibility.

Call tracking is the center piece of the WhatConverts solution for agencies and companies that want to see the complete marketing picture. We go beyond phone call tracking to track all marketing through phone calls, web forms, and e-commerce transactions

Playvox is a modern Quality Assurance software. Improve customer experience and satisfaction by evaluating, coaching, training and motivating your agents to increase their performance. All in one centralized place.

Avaya OneCloud CCaaS is a cloud contact center solution built for any size organization that is looking to enhance employee and customer experiences. ​​ Avaya OneCloud CCaaS delivers voice and digital channel customer engagement along with advanced self-service automation and employee productivity tools so you can build a true cloud customer service call center. Your subscription includes support and guidance from our Avaya OneCloud team. ​​

Unified Contact Center Enterprise helps you deliver proactive and highly personalized customer experiences for contact centers with up to 24,000 agents.