--- title: Business Phone Service/ Call Center Service Reviews meta\_title: 'Business Phone Service/ Call Center Service Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 10 reviews by the users' company size, role or industry to find out how Business Phone Service/ Call Center Service works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 10 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

# Business Phone Service/ Call Center Service Reviews & Provider Details

Uoomtel is a complete technology and staffing solution for call centers. The objective is to save time and money, increase sales, productivity, and ensure customer satisfaction. Tools include number portability, a predictive dialer, call forwarding, call recording, voicemails, and helpful integrations. There are no hidden costs, with pay-as-you-go, there is no contract or obligation. Plus 80% savings on business phone bills. (ISO Certified)

* * *

Seller
[Uoomtel](https://www.g2.com/sellers/uoomtel)
Discussions
[Business Phone Service/ Call Center Service Community](https://www.g2.com/products/business-phone-service-call-center-service/discuss)

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## User Insights

Average based on 10 real user reviews.

[Log in to unlock pricing and user insights](/login)

 ![Cheryl A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cheryl A.")
CA

Cheryl A.

Care Team Representative

Information Technology and Services

Small-Business (50 or fewer emp.)

8/31/2023

"Easy to use with some set back and flaws"

4.5/5

What do you like best about Business Phone Service/ Call Center Service?

I liked that the calls were directed as if the caller thought they were calling the business contracted and it helped with representing the business in a positive manner. The system was extremely easy to use and navigate. Review collected by and hosted on G2.com.

What do you dislike about Business Phone Service/ Call Center Service?

At times the system would go down but I am not sure if it was the system or the company I was contracted to work for. Review collected by and hosted on G2.com.

Recommendations to others considering Business Phone Service/ Call Center Service:

I highly reccomend this system. The ease of use after training was easy and very accommadating. Review collected by and hosted on G2.com.

What problems is Business Phone Service/ Call Center Service solving and how is that benefiting you?

A contracted business hired from a local government agency Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Organic Review from User Profile

DC

David C.

Mid-Market (51-1000 emp.)

4/11/2023

"Efficient and Reliable Call Services"

4.5/5

What do you like best about Business Phone Service/ Call Center Service?

I like everything about its services but the fact that its services are served at very reasonable prices that were a hit for me. 80% saving is the best thing about uoomtel Review collected by and hosted on G2.com.

What do you dislike about Business Phone Service/ Call Center Service?

I don't have any issue with their services if anything I would say that uoomtel goes beyond lengths to keep their customers satisfied. Review collected by and hosted on G2.com.

Recommendations to others considering Business Phone Service/ Call Center Service:

I would highly recommend uoomtel.com to any business looking for an efficient and reliable call service. Their amazing call services are truly top-notch and have made a significant improvement in the way I communicate with my clients and colleagues. Review collected by and hosted on G2.com.

What problems is Business Phone Service/ Call Center Service solving and how is that benefiting you?

Uoomtel's call quality was crystal clear and there were no issues with dropped calls or static interference. The setup process was also incredibly simple and straightforward, which made the transition to their service seamless. Additionally, their customer service team was incredibly helpful and knowledgeable, making it easy to get any questions or concerns I had addressed quickly. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

CS

Catherine S.

Mid-Market (51-1000 emp.)

4/7/2023

"Efficient and Knowledgeable call center services"

4.5/5

What do you like best about Business Phone Service/ Call Center Service?

Uoomtel provides a wide range of products and services. It is very user-friendly and easy to navigate, making it easy for customers to find what they're looking for. Overall, I highly recommend Uoomtel to anyone looking for high-quality products and exceptional customer service. Review collected by and hosted on G2.com.

What do you dislike about Business Phone Service/ Call Center Service?

I don't think that there is anything questionable so far about their service. everything is super easy to set up. it doesn't really take a whole load of effort to set up everything and get started. Review collected by and hosted on G2.com.

Recommendations to others considering Business Phone Service/ Call Center Service:

I would highly recommend Uoomtel to anyone in need of a reliable and efficient call center solution for their business. Review collected by and hosted on G2.com.

What problems is Business Phone Service/ Call Center Service solving and how is that benefiting you?

I recently had the pleasure of working with Uoomtel to solve a call center problem I was experiencing with my business phone service. Their team was extremely knowledgeable and professional, and they quickly identified and resolved the issue. Not only did they provide excellent customer service, but they also offered competitive pricing for their solutions. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Meetali K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meetali K.")
MK

Meetali K.

Freelance Marketing Consultant

Mid-Market (51-1000 emp.)

9/13/2023

"My experience with Business Phone Service"

4/5

What do you like best about Business Phone Service/ Call Center Service?

The efficiency and streamlined way we could connect Review collected by and hosted on G2.com.

What do you dislike about Business Phone Service/ Call Center Service?

Nothing as such it met the business need Review collected by and hosted on G2.com.

Recommendations to others considering Business Phone Service/ Call Center Service:

It is a great way to keep streamlined across offices Review collected by and hosted on G2.com.

What problems is Business Phone Service/ Call Center Service solving and how is that benefiting you?

It helped us coordinate our calls across our different devices and offices across the region Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Andrea Melisa C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrea Melisa C.")
AC

Andrea Melisa C.

Mid-Market (51-1000 emp.)

7/13/2023

"Good service"

4/5

What do you like best about Business Phone Service/ Call Center Service?

It is an easy way to help customers with their needs. Review collected by and hosted on G2.com.

What do you dislike about Business Phone Service/ Call Center Service?

Sometimes it has waiting time,however overall, good service. Review collected by and hosted on G2.com.

What problems is Business Phone Service/ Call Center Service solving and how is that benefiting you?

Helps people with their needs and helps facilitate process. Review collected by and hosted on G2.com.

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8/24/2023
Validated ReviewerIncentivizedSource: G2 invite

AB

Adriana B.

Business Analyst Executive

Mid-Market (51-1000 emp.)

1/27/2023

"Uoomtel’s state-of-the-art technology and phone services have unveiled a lot of benefits for us,"

4.5/5

What do you like best about Business Phone Service/ Call Center Service?

Everything is fine and working incredibly well but that 80% saving on phone bills is my favorite. Review collected by and hosted on G2.com.

What do you dislike about Business Phone Service/ Call Center Service?

To be honest, nothing comes with perfection. But there is no major issue my business has faced as far as business phone services are concerned. Review collected by and hosted on G2.com.

Recommendations to others considering Business Phone Service/ Call Center Service:

Working on contracts is a neck breaker these days. The competition is very high and to survive, you need to choose the best. I will recommend Uoomtel to every business owner who is looking to get obligation-free services at the best price. Review collected by and hosted on G2.com.

What problems is Business Phone Service/ Call Center Service solving and how is that benefiting you?

Cost-efficient business phone services with premium calling features have helped my business eliminate the lengthy phone bills and improve the customer satisfaction at the same time. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

CF

clayton f.

Mid-Market (51-1000 emp.)

4/18/2023

"Exceptional and worth every penny!"

4.5/5

What do you like best about Business Phone Service/ Call Center Service?

All the features are working very well. But the thing that is unique and best is their price which helps in saving up to 80% monthly. Review collected by and hosted on G2.com.

What do you dislike about Business Phone Service/ Call Center Service?

It is a great experience working with Uoomtel. Review collected by and hosted on G2.com.

What problems is Business Phone Service/ Call Center Service solving and how is that benefiting you?

It has made business communication not only convenient but enhanced the way my team works now. With Uoomtel, clients get a better response and they are very much satisfied with the service. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

AG

alessandra g.

Mid-Market (51-1000 emp.)

4/10/2023

"Incredible and premium calling features!!!"

4.5/5

What do you like best about Business Phone Service/ Call Center Service?

Everything is phenomenal from calling features to additional (free) lines. And, that 80% savings is just simply incredible. Review collected by and hosted on G2.com.

What do you dislike about Business Phone Service/ Call Center Service?

Nothing at all! Every feature is working just as fine as they claimed before I chose their services. Review collected by and hosted on G2.com.

What problems is Business Phone Service/ Call Center Service solving and how is that benefiting you?

It has made business communication not only easy but cost-efficient as well. The 80% savings on phone bills is just amazing and has provided peace of mind which is rare these days. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

LA

lexi a.

Mid-Market (51-1000 emp.)

4/14/2023

"Exceptional Business phone services at the best price!"

4.5/5

What do you like best about Business Phone Service/ Call Center Service?

Without any second thought.... The saving of 80% on business phone bills is of no match. There are no other service providers offering such features and services. Review collected by and hosted on G2.com.

What do you dislike about Business Phone Service/ Call Center Service?

All the features are working well. And, my clients are very much satisfied with the service. Review collected by and hosted on G2.com.

What problems is Business Phone Service/ Call Center Service solving and how is that benefiting you?

It has provided premium calling features and that too at the minimal rates and 10 free additional extensions. Great work!! Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

AW

Adrian W.

Operations Manager

Mid-Market (51-1000 emp.)

1/31/2023

"Premium Service at the best rates"

4.5/5

What do you like best about Business Phone Service/ Call Center Service?

Incredible calling features at the best rates. Indeed, they are providing the best value for money. Review collected by and hosted on G2.com.

What do you dislike about Business Phone Service/ Call Center Service?

I would say NONE in capitals. All the phone services are top-notch Review collected by and hosted on G2.com.

Recommendations to others considering Business Phone Service/ Call Center Service:

Premium calling features and 80% savings on phone bills are the things that no one can say no to. Review collected by and hosted on G2.com.

What problems is Business Phone Service/ Call Center Service solving and how is that benefiting you?

Their business phone services have helped us manage all the calls efficiently without losing any. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

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##### Categories on G2

[Contact Center Outsourcing Services](https://www.g2.com/categories/contact-center-outsourcing-services)

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