--- title: Business Phone Service/ Call Center Service Reviews meta_title: 'Business Phone Service/ Call Center Service Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 10 reviews by the users' company size, role or industry to find out how Business Phone Service/ Call Center Service works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 10 scale: '5' date_modified: '2026-08-10' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Business Phone Service/ Call Center Service Reviews **Vendor:** Uoomtel **Category:** [Contact Center Outsourcing Service Providers](https://www.g2.com/categories/contact-center-outsourcing-services) **Average Rating:** 4.4/5.0 **Total Reviews:** 10 ## About Business Phone Service/ Call Center Service Uoomtel is a complete technology and staffing solution for call centers. The objective is to save time and money, increase sales, productivity, and ensure customer satisfaction. Tools include number portability, a predictive dialer, call forwarding, call recording, voicemails, and helpful integrations. There are no hidden costs, with pay-as-you-go, there is no contract or obligation. Plus 80% savings on business phone bills. (ISO Certified) ## Business Phone Service/ Call Center Service Reviews ### 1. Easy to use with some set back and flaws **Rating:** 4.5/5.0 stars **Reviewed by:** Cheryl A. | Care Team Representative, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2023 **What do you like best about Business Phone Service/ Call Center Service?** I liked that the calls were directed as if the caller thought they were calling the business contracted and it helped with representing the business in a positive manner. The system was extremely easy to use and navigate. **What do you dislike about Business Phone Service/ Call Center Service?** At times the system would go down but I am not sure if it was the system or the company I was contracted to work for. **Recommendations to others considering Business Phone Service/ Call Center Service:** I highly reccomend this system. The ease of use after training was easy and very accommadating. **What problems is Business Phone Service/ Call Center Service solving and how is that benefiting you?** A contracted business hired from a local government agency ### 2. Efficient and Reliable Call Services **Rating:** 4.5/5.0 stars **Reviewed by:** David C. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Business Phone Service/ Call Center Service?** I like everything about its services but the fact that its services are served at very reasonable prices that were a hit for me. 80% saving is the best thing about uoomtel **What do you dislike about Business Phone Service/ Call Center Service?** I don't have any issue with their services if anything I would say that uoomtel goes beyond lengths to keep their customers satisfied. **Recommendations to others considering Business Phone Service/ Call Center Service:** I would highly recommend uoomtel.com to any business looking for an efficient and reliable call service. Their amazing call services are truly top-notch and have made a significant improvement in the way I communicate with my clients and colleagues. **What problems is Business Phone Service/ Call Center Service solving and how is that benefiting you?** Uoomtel's call quality was crystal clear and there were no issues with dropped calls or static interference. The setup process was also incredibly simple and straightforward, which made the transition to their service seamless. Additionally, their customer service team was incredibly helpful and knowledgeable, making it easy to get any questions or concerns I had addressed quickly. ### 3. Efficient and Knowledgeable call center services **Rating:** 4.5/5.0 stars **Reviewed by:** Catherine S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2023 **What do you like best about Business Phone Service/ Call Center Service?** Uoomtel provides a wide range of products and services. It is very user-friendly and easy to navigate, making it easy for customers to find what they're looking for. Overall, I highly recommend Uoomtel to anyone looking for high-quality products and exceptional customer service. **What do you dislike about Business Phone Service/ Call Center Service?** I don't think that there is anything questionable so far about their service. everything is super easy to set up. it doesn't really take a whole load of effort to set up everything and get started. **Recommendations to others considering Business Phone Service/ Call Center Service:** I would highly recommend Uoomtel to anyone in need of a reliable and efficient call center solution for their business. **What problems is Business Phone Service/ Call Center Service solving and how is that benefiting you?** I recently had the pleasure of working with Uoomtel to solve a call center problem I was experiencing with my business phone service. Their team was extremely knowledgeable and professional, and they quickly identified and resolved the issue. Not only did they provide excellent customer service, but they also offered competitive pricing for their solutions. ### 4. My experience with Business Phone Service **Rating:** 4.0/5.0 stars **Reviewed by:** Meetali K. | Freelance Marketing Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2023 **What do you like best about Business Phone Service/ Call Center Service?** The efficiency and streamlined way we could connect **What do you dislike about Business Phone Service/ Call Center Service?** Nothing as such it met the business need **Recommendations to others considering Business Phone Service/ Call Center Service:** It is a great way to keep streamlined across offices **What problems is Business Phone Service/ Call Center Service solving and how is that benefiting you?** It helped us coordinate our calls across our different devices and offices across the region ### 5. Good service **Rating:** 4.0/5.0 stars **Reviewed by:** Andrea Melisa C. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2023 **What do you like best about Business Phone Service/ Call Center Service?** It is an easy way to help customers with their needs. **What do you dislike about Business Phone Service/ Call Center Service?** Sometimes it has waiting time,however overall, good service. **What problems is Business Phone Service/ Call Center Service solving and how is that benefiting you?** Helps people with their needs and helps facilitate process. ### 6. Uoomtel’s state-of-the-art technology and phone services have unveiled a lot of benefits for us, **Rating:** 4.5/5.0 stars **Reviewed by:** Adriana B. | Business Analyst Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2023 **What do you like best about Business Phone Service/ Call Center Service?** Everything is fine and working incredibly well but that 80% saving on phone bills is my favorite. **What do you dislike about Business Phone Service/ Call Center Service?** To be honest, nothing comes with perfection. But there is no major issue my business has faced as far as business phone services are concerned. **Recommendations to others considering Business Phone Service/ Call Center Service:** Working on contracts is a neck breaker these days. The competition is very high and to survive, you need to choose the best. I will recommend Uoomtel to every business owner who is looking to get obligation-free services at the best price. **What problems is Business Phone Service/ Call Center Service solving and how is that benefiting you?** Cost-efficient business phone services with premium calling features have helped my business eliminate the lengthy phone bills and improve the customer satisfaction at the same time. ### 7. Exceptional and worth every penny! **Rating:** 4.5/5.0 stars **Reviewed by:** clayton f. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Business Phone Service/ Call Center Service?** All the features are working very well. But the thing that is unique and best is their price which helps in saving up to 80% monthly. **What do you dislike about Business Phone Service/ Call Center Service?** It is a great experience working with Uoomtel. **What problems is Business Phone Service/ Call Center Service solving and how is that benefiting you?** It has made business communication not only convenient but enhanced the way my team works now. With Uoomtel, clients get a better response and they are very much satisfied with the service. ### 8. Incredible and premium calling features!!! **Rating:** 4.5/5.0 stars **Reviewed by:** alessandra g. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2023 **What do you like best about Business Phone Service/ Call Center Service?** Everything is phenomenal from calling features to additional (free) lines. And, that 80% savings is just simply incredible. **What do you dislike about Business Phone Service/ Call Center Service?** Nothing at all! Every feature is working just as fine as they claimed before I chose their services. **What problems is Business Phone Service/ Call Center Service solving and how is that benefiting you?** It has made business communication not only easy but cost-efficient as well. The 80% savings on phone bills is just amazing and has provided peace of mind which is rare these days. ### 9. Exceptional Business phone services at the best price! **Rating:** 4.5/5.0 stars **Reviewed by:** lexi a. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2023 **What do you like best about Business Phone Service/ Call Center Service?** Without any second thought.... The saving of 80% on business phone bills is of no match. There are no other service providers offering such features and services. **What do you dislike about Business Phone Service/ Call Center Service?** All the features are working well. And, my clients are very much satisfied with the service. **What problems is Business Phone Service/ Call Center Service solving and how is that benefiting you?** It has provided premium calling features and that too at the minimal rates and 10 free additional extensions. Great work!! ### 10. Premium Service at the best rates **Rating:** 4.5/5.0 stars **Reviewed by:** Adrian W. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2023 **What do you like best about Business Phone Service/ Call Center Service?** Incredible calling features at the best rates. Indeed, they are providing the best value for money. **What do you dislike about Business Phone Service/ Call Center Service?** I would say NONE in capitals. All the phone services are top-notch **Recommendations to others considering Business Phone Service/ Call Center Service:** Premium calling features and 80% savings on phone bills are the things that no one can say no to. **What problems is Business Phone Service/ Call Center Service solving and how is that benefiting you?** Their business phone services have helped us manage all the calls efficiently without losing any. - [View Business Phone Service/ Call Center Service pricing details and edition comparison](https://www.g2.com/products/business-phone-service-call-center-service/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A24%3A23+-0500&secure%5Bsession_id%5D=25da2c51-8052-4f10-bef8-d5c7604acc51&secure%5Btoken%5D=d166aefcfaf766b5116a43a5734bcd6c55f433dec1c52616147de60901159227&format=llm_user) ## Top Business Phone Service/ Call Center Service Alternatives - [Bruntwork](https://www.g2.com/products/bruntwork/reviews) - 4.8/5.0 (72 reviews) - [Moneypenny](https://www.g2.com/products/moneypenny-2025-09-24/reviews) - 4.4/5.0 (47 reviews) - [Peak Support](https://www.g2.com/products/peak-support/reviews) - 4.8/5.0 (39 reviews)