--- title: Call Center Solution Reviews meta_title: 'Call Center Solution Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Call Center Solution works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 6 scale: '5' date_modified: '2025-10-30' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Call Center Solution Reviews **Vendor:** Call Center Solution **Category:** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) **Average Rating:** 3.8/5.0 **Total Reviews:** 6 ## About Call Center Solution VoIP Terminator offers a comprehensive call center solution designed to enhance business communication and operational efficiency. Their platform integrates advanced VoIP technology with a suite of features tailored for both inbound and outbound call centers, ensuring optimized performance and improved customer satisfaction. Key Features and Functionality: - Auto Dialer: Automates high-speed telephone calls and SMS messaging, increasing outreach efficiency. - VICIdial Integration: Utilizes the Asterisk PBX phone system to support call center operations, providing a robust and scalable solution. - GOautodial Support: Offers Goautodial for call centers aiming to maximize productivity and call management. - Wholesale A-Z VoIP Termination: Provides competitive rates for short-duration calls, ensuring cost-effective communication. - Dedicated Support: Offers round-the-clock access to technical support, ensuring continuous assistance for all operational needs. - Flexible Pricing Plans: Features adaptable pricing structures, including dialer rate decks and flat-rate options, to accommodate various business requirements. - High Uptime Guarantee: Ensures 99.99% uptime reliability, with a track record of 100% uptime since 2011, supporting uninterrupted business communications. - User-Friendly Management: Allows businesses to implement call flow logic without the need for specialized IT personnel, simplifying system management. Primary Value and Solutions Provided: VoIP Terminator's call center solution addresses the critical need for reliable, scalable, and cost-effective communication systems in businesses. By integrating advanced VoIP technology with user-friendly features, it enables organizations to streamline their call center operations, reduce operational costs, and enhance customer engagement. The platform's flexibility and dedicated support ensure that businesses can adapt to changing demands while maintaining high service standards. ## Call Center Solution Reviews ### 1. Review for call center **Rating:** 2.5/5.0 stars **Reviewed by:** mani V. | ops team, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Call Center Solution?** Offering a range of meeting options to accommodate different preferences and schedules can make it easier for customers to connect with us. **What do you dislike about Call Center Solution?** feedback loops and consistently seeking areas for refinement enables perpetual growth and enhances customer satisfaction **What problems is Call Center Solution solving and how is that benefiting you?** Implementing user-friendly scheduling software or platforms that allow customers to easily book appointments or meetings at their convenience. These tools should integrate seamlessly with your calendar system, reducing the hassle of back-and-forth communication to find a suitable time. ### 2. Best for predictive and smart calling **Rating:** 4.5/5.0 stars **Reviewed by:** Yogesh M. | Enterprise Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Call Center Solution?** Good UI /UX as per customer requirement . **What do you dislike about Call Center Solution?** Call drop initially when your setting up **What problems is Call Center Solution solving and how is that benefiting you?** It help us to call on large data by calling ### 3. CCS -Review **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Call Center Solution?** Call tracking is easy, we can check the agents busy / break on realtime. Further it is convenient for us to fetch the report of dialled calls , connected calls , inbound calls received & also convenient to find out productivity basis avg connected calls & time. **What do you dislike about Call Center Solution?** It comes as Spam sometime on true caller **What problems is Call Center Solution solving and how is that benefiting you?** Sales productivity and employee data review ### 4. call center review **Rating:** 4.5/5.0 stars **Reviewed by:** Hemang T. | Senior Database Administrator, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Call Center Solution?** we will get the response from humans and not from a recorded voice from machine, we can quickly get all the answers to which we have issues. **What do you dislike about Call Center Solution?** waiting time, some time because of the long call traffic, we have to wait and has to listen the unwanted music and advertisement. **What problems is Call Center Solution solving and how is that benefiting you?** mostly call center is helping with the banking related queries, sometimes we have credit card issues, payment issues, or sometimes we have transfer the amount to the wrong account, that time we need on spot solution, and the call center only help us from anywhere, instead of going to branch. Onther example is like if we have done online shopping and we have issue with product or issue with delivery, that time call center can help us very quickly. ### 5. above and beyond to solve problems **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2022 **What do you like best about Call Center Solution?** I like how it is so easy to utilize the call center for questions I need answered, they're always answered right away **What do you dislike about Call Center Solution?** I do not dislike anything, it is a streamlined process and the service reps go above and beyond to help **What problems is Call Center Solution solving and how is that benefiting you?** easility solving problems that pop up in an efficient manner ### 6. One of the best Tele calling solutions out there **Rating:** 4.0/5.0 stars **Reviewed by:** Rishabh A. | Software Engineer III, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2022 **What do you like best about Call Center Solution?** Multiple language support and user-friendly UI are the main attraction points. **What do you dislike about Call Center Solution?** Some here and there bugs and consumption of battery **What problems is Call Center Solution solving and how is that benefiting you?** Engaging with our customers have been so easy and multiple language support offers ability that any one with few or no knowledge in that language can also engage with customers. ## Call Center Solution Discussions - [What is Call Center Solution used for?](https://www.g2.com/discussions/what-is-call-center-solution-used-for) - [How can we make training and onboading best...for everyone?](https://www.g2.com/discussions/how-can-we-make-training-and-onboading-best-for-everyone) - 1 upvote - [View Call Center Solution pricing details and edition comparison](https://www.g2.com/products/call-center-solution/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-16+18%3A18%3A37+-0500&secure%5Bsession_id%5D=f57c7260-29b7-4b0e-af81-2c395f9530fd&secure%5Btoken%5D=7ee54182560672ca333e21b9b89102445047e19596250583a67f4c24238e6283&format=llm_user) ## Call Center Solution Features **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Buyer Intelligence - Machine Learning **Generative AI** - AI Text Generation **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Call Center Solution Alternatives - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - 4.7/5.0 (9,339 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,642 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,165 reviews)