Products

Transform the way you deliver customer and workplace experiences with OneCloud. Our intelligent cloud platform gives you instant access to the latest collaboration tools, business critical applications, and world-class solutions and services in one interactive portal.

BrightEdge offers enterprise level SEO

Playvox WFM makes Workforce Management simple. Our aim is to ensure that one of your biggest costs; your people, are being effectively utilized allowing you to better schedule to actual workload, manage your cost and improve your customers satisfaction. Agyle

Dialaxy is a cloud-based business phone system that helps companies get virtual phone numbers in 100+ countries and manage calls, SMS, voicemail, and routing from one platform. With instant setup, flexible VoIP calling, IVR menus, analytics, and mobile/desktop access, Dialaxy enables businesses to build a local presence anywhere, support global customers, and operate a scalable communication system without traditional phone hardware.

Abstrakt provides real-time call guidance and automated QA software that helps contact centers ensure compliance and mitigate risk. Abstrakt utilizes automated playbooks and real-time recommended responses to ensure your agents always say the right thing on calls. Plus with real-time call scoring within seconds after the call, Abstrakt decreases the need for manual QA.

Kixie is a powerful revenue communications platform built to elevate your team’s calling and texting game. With AI-driven automation, it streamlines outreach, boosts efficiency, and fuels real revenue growth—without losing the human touch.

With Qualtrics, hear and understand every customer, at every meaningful moment, and take actions that deliver breakthrough experiences. Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform.

Readymode (formerly Xencall) is a cloud-based outbound customer engagement platform for sales, marketing, lead generation and call center teams looking to engage smarter and connect more. Our all-in-one platform is designed for businesses that want to maximize productivity and scale affordably. With firsthand experience navigating the call center industry’s challenges, our founder and CEO, couldn’t find a solution that combined an efficient dialer with a CRM that actually worked. So he built wha

Deliver amazing customer experiences and drive effective digital transformation for your enterprise with 3CLogic’s cloud contact center software solution. Want to start a conversation? Click below!

VQ Online™ was developed over the last 20 years working with some of N.A.’s leading brands and the contact centers who support them. VQ Online™ streamlines the QA process across channels and functions to maximize the insight gathered to drive even greater results ... and free up valuable QA analysts’ time.​VQ Online™ is great for: (1) Large, multi-site, multi-channel centers or BPOs with internal and/or external QA functions that want to expand and/or consolidate QA results across all channels/s

Shelf is a content sharing platform designed to help distributed teams organize, declutter, and instantly find their most important resources in one place.

Amplix is a provider of technology advisory services and software solutions, dedicated to enhancing the decision-making and operational efficiency of IT departments across various industries. By leveraging deep technical expertise and strong vendor relationships, Amplix offers comprehensive services that encompass data connectivity, cloud telephony, customer experience, security and managed services, business continuity, cloud optimization, and data center solutions. Their proprietary software p

AODocs is an AI-enabled Document Management System that combines knowledge management and control with workflow automation across various use cases. Our cloud-native architecture and reliable AI tools can extract structured data from documents at scale and automate processes such as claims management, sales proposal review, engineering design, manufacturing instructions, and more. With that, we significantly reduce manual processing, ensure compliance, and boost productivity.

Noda Contact Center is the company's own all-in-one (C++, Java) IP solution. Today more than 350 contact centers exploit Noda's solution. Among company's customers are Jaguar Landrover, Inter RAO, MTS, Rostelecom, AVIVA, EFES, FLEETCOR, Amadeus, Karcher, and Zepter International.

Its solution helps in driving digital transformation with the right balance between AI and Human Interaction

The PreContactTool looks for mobile phone numbers and email addresses for the specific LinkedIN profile you are viewing. The PreContactTool takes information out of the profile you are viewing and uses that to search the Internet for contact information. Just press the PreContact button in your browser and within seconds you see the results. 70% accuracy rate.

Cloud contact Center ensures a better communication system within your organization by applying many inbound routing algorithms for all contact types, including voice, email, chat, IM, social and SMS.

Exelysis Contact Center is a communications software which enables automated handling of inbound and outbound traffic, provides interfaces for real-time monitoring, keeps detailed statistics of activity, and provides functionality for software integration.

24-hour/365 multilingual customer support. At IntelligentBee, we deliver AI-enabled, Human-First Customer Care that drives meaningful growth for Tech and SaaS companies around the world. Founded in 2010, we set out to redefine what outsourcing means - by building a people-first culture and delivering exceptional service rooted in empathy, transparency, and innovation. We provide 24/7/365 multilingual customer support, powered by well-trained teams of agents that scale seamlessly with your busine

Intelliverse's Cloud Contact Center is a comprehensive, cloud-based communication solution designed to enhance customer interactions and streamline contact center operations. By integrating advanced telephony features with intelligent call routing and real-time analytics, it empowers businesses to deliver exceptional customer service while optimizing operational efficiency. Key Features and Functionality: - Interactive Voice Response (IVR: Automates routine inquiries, allowing customers to acc