I like the engagement minutes model the most because every interaction from an entire company gets rolled up into a unified 'account score.' Instead of just scoring one person at an account, I get a 'buying committee' level score, which is fantastic for unifying ABM with account-based sales development. Análise coletada por e hospedada no G2.com.
Custom reporting is a bit clunky, I think something similar to HubSpot's "Breeze" bot or even Claude MCP could help here. The initial setup was definitely not plug and play; Demandbase One exposes all your bad CRM data. We needed to dedupe lots of data and clean up Salesforce before proceeding, and the rollout took around 12 weeks. Análise coletada por e hospedada no G2.com.







