Zilliant Features
Configuration - cpq (5)
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Product Catalog
Allows users to search, filter, sort and select items to be added to quote
Guided Selling
Based on answering questions about customers the configurator automatically selects the best fit products
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Configuration Rules
Rules ensure that users select only compatible options and that all required items are included
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Price Configuration
Pricing is displayed during configuration process so that users can quickly see how configuration changes impact the price
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Visual Configuration
Images can be displayed of options to enable users to visualize product options as it is being configured
Pricing (6)
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Pricing Flexibility
Ability to support multiple pricing models for one-time, recurring, and other items
Discounting
Ability to manage discounts at quote and line level; ability manage discounts based on volume and customer agreements
Commerical Rules
Allows rules to be written in commercial process so that users don't make errors in pricing, terms, and other commercial considerations
Terms and Conditions
Ensure that users automatically include the right terms based on items being quoted
Approval Workflow
Users can submit quotes, contracts, etc for approval and obtain appropriate approvals quickly
Renewals
Allows users to renew existing contracts based on contracted pricing and existing assets already owned
Quoting (6)
Grouping
Ability to easily group items on quotes; apply and manage discounts and pricing by group
Version Control
Provides abilty for versions to expire, allows users to create new versions, revert to old versions and track changes from version to version
Quote Document Generation
Generate professional proposals with desired branding, product descriptions, pricing, terms, and visuals in desired format (pdf, xls, word)
Ordering
Enables users to seemlessly convert quotes to orders with appropriate validations, workflow, and integration
Contracts
Ability to convert accepted quotes into contracts; set up of required assets and contracts
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Admin (11)
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Configuration Ease of Admin
Easily build and maintain configurator; flexibility to easily embed all desired business logic
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Pricing Administration
Can easily build and maintain pricing logic required by business
Workflow Management
Easily build and maintain workflows, misc commercial fields, commercial rules
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Document Management
Ability to easily build, update, customize, and maintain quotes, contracts, and other document outputs
Contact Management
Manage, organize, and store contact information
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
Catalog Management
Create and manage digital catalog of products/services with their details, specifications, and price
Contract/License Management
Track, store, and access client contracts or licenses
Renewal Management
Manage and track the renewal process for various services, subscriptions, contracts, or licenses
Price/Margin Management
Track and manage the profit margin between the cost of a product and its selling price.
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Channels (3)
Mobile User Support
Supports users working on a mobile devide (phone and/or tablet)
Channel Partner Support
Provides functionality for channel partners to configure, price, quote and buy products in a self service environment
eCommerce
End customer users can configure, price, and buy products in a self service environment online
Platform (8)
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CRM Integration
CRM integration is flexible and easy to maintain
Integration API
System provides API's that can be used to easily integrate to financial and other 3rd party systems
Internationalization
System support multiple currencies and languages to enable business in multiple countries
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Scalability
Provides ability for very large quotes, number of products, users, rules, required by enterprise level customers
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Reporting and Dashboards
Easily generate desired reports and dashboard on configurations, pricing, and quoting
ERP Integration
ERP integration is flexible and easy to maintain
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Data Sourcing (5)
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Data Sourcing
Compiles data from a breadth of either internal or external sources.
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Exporting & Sharing Data
Enables user to communicate data by securely exporting and sharing it.
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Multi-Device Data Visualization
Allows users to view data visualizations on several devices.
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Interactive Dashboards
Dashboards which are customizable and interactive so that the user can view sales information in a way that fits his or her needs.
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Data Segmentation
Enables user to segment customer or prospect data in meaningful ways such as by industry or region.
Predictive Analytics (9)
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Lead Scoring
Provides scores or rankings of each prospect based on the data provided.
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Opportunity Scoring
Provides insights to determine which deals already in the pipeline have the best chance of closing.
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Risk Analysis
Warns sales teams of accounts that may be at risk of being lost.
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Live Forecasting
Provides live customer data so that sales organizations forecasts stay current.
Budgeting/Forecasting
Create budgets based on historical data and future projections
Correlation Analysis
Competitive Analysis
Evaluating strengths and weaknesses of companies with the same target audience
Sales Trend Analysis
Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
Statistical Analysis
Apply statistical/mathematical models to sets of data
Sales Management (10)
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Live Pipeline Management
Updates every time a change is made enabling users to trace a deal through the pipeline.
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Account-Based Analytics
Provides insightful data at the account level to arm salespeople with the most relevant information possible.
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Activity Tracking
Enables sales managers to stay on top of their team activities by providing visibility into customer communication.
Predictive Analytics
Predict future data based on historical data sets
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Task Management
Create, manage and track all task activities and progression
Contact Management
Manage, organize, and store contact information
Lead Management
Store information about leads or contacts and track, manage and nurture them throughout the sales process
Opportunity Management
Track all opportunities for potential sales and convert them into recurring revenue
Workflow Management
Create, design and manage workflows for repetitive tasks
Lead Facilitation (1)
Lead Qualification
Automatically calculates which leads are the most likely to become a customer.
Organization (14)
Data Entry
Automates the entry of collected data.
Integrations / APIs
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Meeting Management
Manage the process of planning and scheduling meetings, including agenda creation
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Call Management
Document Management
Store, manage, and track all electronic documents in a centralized location
Contact Management
Manage, organize, and store contact information
Task Management
Create, manage and track all task activities and progression
Lead Management
Store information about leads or contacts and track, manage and nurture them throughout the sales process
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Notes Management
Allow users to create, edit, and sort multiple notes
Sales Activity Management
Define, track, and/or automate sales activities and sales processes
Email Management
Manage, store and organize emails within the system or via third-party apps
Performance Analysis (4)
Coaching
Provides real-time coaching to sales representatives.
Peformance Tracking
Tracks and analyzes sales representative performance.
Email Tracking
Track delivered, received, and opened emails
Call Tracking
Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number
Sales Analysis (2)
ROI Forecasting
Measure return on investment and leverage data to predict profitability of future projects.
Sales Forecasting
Enables projection of sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates.
Generative AI (1)
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Generative AI - cpq (3)
Dynamic Quoting
Generate personalized quotes and proposals that corresponds with each customer's tailored preferences and buying behavior
Dynamic Pricing
Analyzes data to suggest price adjustments instantly based on competitor pricing, demand, market prices, production costs, and other factors
Personalized Sale Recommendations
Enhances guided selling by learning customer preferences and suggesting the most suitable products and services based on their individual needs
Platform - Pricing (19)
Dynamic Pricing
Allows flexibility for automatically adjusting prices of products or services based on real-time market conditions, competition, demand, or other factors.
Customer Segmentation
Differentiates pricing by customer type, geography, products, services or sales channel.
Price Execution
Performs complex price calculations and delivers prices directly into front-end sales and commerce systems, such as CPQ tools, CRMs, ERPs, and eCommerce platforms.
Price Management
Sets prices for new products, updates existing price lists or matrix pricing, and customer-specific pricing including discounts, rebates, and promotions.
Price Monitoring
Monitors price strategy of competitors to make informed pricing decisions.
Approved Workflows
Implements role-based controls and streamlines workflows automatically for approving price changes or exceptions.
Pricing Analytics
Provides visualized reports or dashboards to analyze data of current pricing performance, trends, and opportunities.
Omnichannel Pricing
Manages price lists to synchronize consistency across multi-channels, products, services, regions, and customer segments.
Elasticity-based pricing
Calculate the price elasticity of demand by analyzing pricing and market data to find the most optimal price points
eCommerce Management
Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
Inventory Management
Track and manage inventory levels to maintain proper supply
Price/Margin Management
Track and manage the profit margin between the cost of a product and its selling price.
Promotions Management
Design, communicate, and distribute incentives to perform a specific action
Product Data Management
Capture, organize and track product-specific data and information in a centralized location
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Predictive Analytics
Predict future data based on historical data sets
Real-Time Analytics
Analyze and gain insights into data in real-time
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Integration - Pricing (3)
ERP Integration
Allows ERP integration, and is flexible and easy to maintain.
Integration API
Provides API's that can be used to easily integrate to other third party systems or software applications.
CRM Integration
Allows CRM integration, and is flexible and easy to maintain.
Artificial Intelligence - Pricing (4)
Price Optimization
Optimizes prices automatically from adapting to market changes, analyzing historical data, and predicting outcomes of various pricing scenarios for maximizing revenue.
Personalized Pricing
Offers personalized prices and promotions to different customer segments based on their individual preferences, behavior, or purchase history.
Real-time Insights
Provides intelligent pricing insights and analysis with data-driven recommendations.
Promotion Optimization
Assess and optimize pricing markdowns, special offers, or other promos
Agentic AI - SAP Store (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Pricing (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Machine Learning
Enable businesses to implement machine learning algorithms on business data such as sales and revenue
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Agentic AI - Sales Analytics (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
CRM Integration
Integration with third-party CRM systems
Agentic AI - AI Sales Assistant (8)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
Additional Functionality (102)
Email Response Control
Speech Recognition
Train your system to interpret and transcribe voice messages
Customer Engagement
Initiate interactions with customers by proactively starting conversations or providing informational content
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Chat/Messaging
Communicate using direct chat or messages within the system
AI Writing Assistant
Generates and edits text using machine learning
For Sales Teams/Organizations
Caters to sales teams
Sales Automation
Automate processes to manage leads, contacts, opportunities and sales activities
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Predictive Analytics
Predict future data based on historical data sets
Lead Scoring
Score a lead based on quality or likelihood to buy/convert based on predetermined criteria
Templates
Sample files or documents that could be customized as needed or used as is
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Email Templates
Pre-made examples and templates for emails
SMS Messaging
Send messages via SMS
Personalization
Adjust communications based on previous interactions or personal preferences
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Conversation Intelligence
Recording, transcription, and analysis of sales calls for the purpose of training and generating insights
Lead Engagement
Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Omnichannel Outreach
Using different methods or channels to connect with customers
Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows
Dynamic Modeling
Ability to learn and adapt from interactions with environment and data, and to model varying behavior over time.
Lead Qualification
Score a lead on their quality or likelihood to buy based on certain behaviors
Lead Capture
Automatically identify and save contact information of potential customers
Real-Time Reporting
Active reporting of data and metrics
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
API
Application programming interface that allows for integration with other systems/databases
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Dashboard Creation
Creation and customization of dashboards
Modeling & Simulation
Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making
Exception Reporting
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Sales Reports
Reports specific to sales analysis for trends and strategies
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
"What If" Scenarios
Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities
Customizable Reports
Alter the layout and content of reports
Data Import/Export
Import and export data to and from software applications
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Graphical Data Presentation
Visual representation of data using various graphical elements such as charts, graphs, maps & other visual aids
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Business Process Control
Define and maintain business rules that determine workflow capabilities and criteria
Multi-Currency
Manage and handle various international currencies
Pipeline Reports
Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals.
Price and Cost Calculations
Calculate rule-based prices for a product/service
Data Visualization
Graphical representation of data
Rules Engine
It is a logic or a condition that executes business rules in a runtime production environment
Real-Time Data
Receive data and information in real time
Quotes/Estimates
Generate quotes or estimates for customers
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Sales Automation
Automate processes to manage leads, contacts, opportunities and sales activities
Document Storage
Store and organize documents in a centralized system
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Product Configurator
Customize the specifications of a finished product to meet the particular needs of a customer
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Forecasting
Form predictions based on past and present data/trends
Bills of Material
Material list of manufacturing parts and associated costs
Multi-Currency
Manage and handle various international currencies
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Customizable Branding
Add customized logos and colors to align with company branding
Electronic Signature
Digitally sign online documents
Document Templates
Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Benchmarking
Compare key metrics for the business against prominent players in the industry
Behavior Tracking
Track visitors'/audience's responses across web pages and other optimized content
Profitability Analysis
Evaluate the degree to which business operations bring monetary gains
Real-Time Data
Receive data and information in real time
Trend Analysis
Review data from past periods to reveal recurring tendencies and predict future performance
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Customer Profiles
Record customer information, purchase history, and other notes
Repricing engine
AI-driven algorithms that allow for automatic repricing in real-time
Predictive Pricing Models
Use simulation models and scenario planning to predict and compare strategy outcomes for prices and promotions
Sales Reports
Reports specific to sales analysis for trends and strategies
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Sales Trend Analysis
Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
Forecasting
Form predictions based on past and present data/trends
Market Data Analysis
Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies
Custom Pricing Rules
Create custom predefined rules for prices for products and services
Multi-Currency
Manage and handle various international currencies
Product Catalog
Present a catalog of inventory that customers can view
Competitor Price Tracking
Monitor and compare prices for competing products
Data Import/Export
Import and export data to and from software applications
Sales Forecasting
Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Strategic Planning
At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Cost Analysis
Analyze and calculate business costs
Scenario Planning
Develop potential scenarios to identify risks and opportunities
Price Forecasting
Form predictions for optimal prices based on past and present data (market data, competitor products, special events, weather, etc.)
Price differentiation
Create unique pricing based on product, store, geography, or customer segmentation
Multi-Store
Manage multiple teams and operations from a central location
Customizable Reports
Alter the layout and content of reports


