Yotpo Features

Consumer Intelligence (2)

Revenue Reporting: As reported in 18 Yotpo reviews. Provides tools with enhanced filtering and correlation between revenue and reputation.
Corporate Reporting: Based on 36 Yotpo reviews and verified by the G2 Product R&D team. Helps monitor the overall performance of marketing efforts and brand establishment.
Dashboard: Based on 52 Yotpo reviews and verified by the G2 Product R&D team. Provides a centralized hub and management tools for all data points related to online reputation.

Social Networks Monitoring: As reported in 15 Yotpo reviews. Helps track and monitor social media trends and interactions.
Social Media Management: Based on 34 Yotpo reviews and verified by the G2 Product R&D team. Helps manage social messaging and measures the full impact of social campaigns.
Digital Media Monitoring: Based on 28 Yotpo reviews. Helps manage ad messaging and measures the full impact of digital advertising campaigns.

Authentification: Based on 44 Yotpo reviews and verified by the G2 Product R&D team. Provide multiple methods of user authentication such as social media accounts.
Review Forms: Based on 58 Yotpo reviews and verified by the G2 Product R&D team. Generate review forms and questionnaires to gather feedback from users.
Personalization: Based on 57 Yotpo reviews and verified by the G2 Product R&D team. Ability to personalize review forms and questionnaires based on user type.
Engagement: Based on 53 Yotpo reviews and verified by the G2 Product R&D team. Allow users to share, like/dislike, and comment on reviews.
Community Q&A: Based on 48 Yotpo reviews and verified by the G2 Product R&D team. Consumers can ask questions about products and request feedback from peers.

Reviewer Validation: Based on 60 Yotpo reviews and verified by the G2 Product R&D team. Checks to ensure the reviewers are real people who used the products.
Response Types: Based on 55 Yotpo reviews and verified by the G2 Product R&D team. Evaluate consumer feedback to ensure that it's authentic and relevant.
Legal Agreements: Based on 43 Yotpo reviews and verified by the G2 Product R&D team. Define and implement terms and conditions for privacy, copyright, or intellectual property.

E-commerce: Based on 62 Yotpo reviews and verified by the G2 Product R&D team. Reviews can be collected directly from e-commerce platforms or online stores.
Retail: Based on 43 Yotpo reviews and verified by the G2 Product R&D team. Reviews can be distributed across multiple channels (online, in store, etc.).
Customer Service: Based on 53 Yotpo reviews and verified by the G2 Product R&D team. Allow consumers to provide feedback while interacting with customer service representatives.

Incentives: Based on 51 Yotpo reviews and verified by the G2 Product R&D team. Provide incentives for reviewers, such as coupons and gift cards.
Syndication: Based on 40 Yotpo reviews and verified by the G2 Product R&D team. Manage syndication to distribute reviews across multiple channels.
Insights: Based on 50 Yotpo reviews and verified by the G2 Product R&D team. Analyze data points such as page views, average rating, or consumer sentiment.
Content: Based on 51 Yotpo reviews and verified by the G2 Product R&D team. Support multiple types of user generated content such as text, video, or photos.
Sampling: Based on 34 Yotpo reviews and verified by the G2 Product R&D team. Manage product samples used for promotional purposes.

Badges: Based on 40 Yotpo reviews and verified by the G2 Product R&D team. Generate multiple types of badges based on user ratings.
Widgets: Based on 56 Yotpo reviews and verified by the G2 Product R&D team. Create reviews widgets that can be embedded on websites and online stores.
Integration & APIs: Based on 57 Yotpo reviews and verified by the G2 Product R&D team. Provide APIs or direct integration with e-commerce software and website builders.
Marketing: Based on 50 Yotpo reviews and verified by the G2 Product R&D team. Manage marketing campaigns, as well as SEO, SERP, and A/B testing.

Loyalty Engine: As reported in 38 Yotpo reviews. Provides a loyalty engine that can configure different types of loyalty programs to reward customers for specific purchases, actions, or behaviors.
Rewards: Offers a flexible and customizable reward system. This feature was mentioned in 38 Yotpo reviews.
Membership: Segments customers into tiers or membership groups. 30 reviewers of Yotpo have provided feedback on this feature.
Personalization: Based on 33 Yotpo reviews. Personalizes messaging and rewards based on a customer's profile, purchase history, membership status, etc.
Gamification: Provides gamified features such as badges, achievements, and leaderboards. 22 reviewers of Yotpo have provided feedback on this feature.
Loyalty Cards: Includes tools for managing and designing branded physical or digital loyalty cards. 27 reviewers of Yotpo have provided feedback on this feature.

Communication Tools: Based on 31 Yotpo reviews. Provides built-in messaging tools to communicate with loyalty program members via email, SMS, and/or push notifications.
Customer Relationship Management (CRM): As reported in 27 Yotpo reviews. Allows users to view and manage customer profiles within the platform.
Loyalty Analytics: As reported in 31 Yotpo reviews. Offers comprehensive analytics to track ROI and engagement with the loyalty program.
Localization: Supports multiple languages and currencies. This feature was mentioned in 23 Yotpo reviews.
Integrations: Based on 33 Yotpo reviews. Integrates with other marketing and commerce software such as CRM, ERP, point-of-sale (POS) systems, or e-commerce platforms.

Social Media: Integrates with social media platforms to collect customer posts that mention or display a particular brand
Content Creation: Integrates with content creation tools to allow users to edit and customize content
Marketing Automation: Integrates with marketing automation software to feed content into existing marketing workflows
Rights Management: Integrates with social media platforms to allow brands to reach out directly to users to request rights to reuse their content

Autonomous Task Execution: Capability to perform complex tasks without constant human input
Multi-step Planning: Ability to break down and plan multi-step processes
Cross-system Integration: Works across multiple software systems or databases
Adaptive Learning: Improves performance based on feedback and experience
Proactive Assistance: Anticipates needs and offers suggestions without prompting
Decision Making: Makes informed choices based on available data and objectives