
The Visibility into the behaviors of my customer from my Campaign and its automatic lead scoring on the marketing side. On the sales side, the ability to understand my customer's DISC profile (Meyer's Briggs) so that my sales and business development teams can provide messages and communication that resonates to their profile. Review collected by and hosted on G2.com.
This may be an internet connection issue from my company, but the lag time in certain web processing functions since it is a cloud based tool. Review collected by and hosted on G2.com.
The xiQ content curation portal has shaved hours or perhaps days off our search for quality articles that only meet our keyword criteria. Through refinement of our keywords with a simple click and update of words or phrases, the xiQ curated results have really hit the mark for us. Every week, we are able to produce a top-notch newsletter that our readers really are interested in and our click through rates are consistently improving with each digest we release. The ability to choose custom date ranges, sort by relevancy or dates, and customize articles by swapping out images and editing titles is also very useful to us. Our newsletters are frequently shared with others and new subscribers are added each week due to the high-quality content we are able to produce with minimal effort.
We are also excited to be working with xiQ to interface between our Salesforce portal so that we can better use the personas functionality and see analytics as to what articles or additional organic content our audience members are most interested in. We will be using xiQ for part of our drip marketing campaign efforts and we're excited to see how this helps with customer engagement.
I've even been working with the team to provide suggestions on the interface due to the way we use the portal compared to other companies (we focus on the last week's articles for our weekly newsletter whereas other companies may focus on articles generated over time). They have been extremely willing to listen to our input and have already implemented some of the suggestions, which is very rare these days that a company is willing to take an individual user's feedback and react so quickly. They truly care about our company's success and go the extra mile to listen to our needs. THANK YOU!
xiQ is a fabulous marketing tool for engaging with clients and prospects, and you'll love working with them! Review collected by and hosted on G2.com.
I was a bit intimidated by the tool at first and didn't want to "break" anything while curating content, but the xiQ team was quick to get on multiple calls with me to ensure nothing would be broken and showed me how content could be curated again if I changed my mind about deleting an article. Review collected by and hosted on G2.com.
We have been using both the xiQ for Marketing (AI Newsletter Curation) and and xiQ for Sales (Dossier) solutions. The newsletter technology is incredibly useful for thought leadership and keeping up with new trends, and it makes it easy to generate content for our customers. The newsletter metrics are very detailed and useful as well. On the sales intelligence side, our Business Development team uses the Dossier solution to generate a personality analysis of every person they schedule a meeting with, plus a profile of the company.
The entire xiQ team has been wonderful with their prompt communication, speed and efficiency in addressing questions and concerns, and willingness to implement new features. In the 5 months we've had xiQ they have improved the platform so much based on our requested features. I'm very impressed with everyone I've interacted with at xiQ. Review collected by and hosted on G2.com.
At first some of the workflow in the Newsletter Workbench was a little confusing, but these were minor issues that were user error and/or fixed by the xiQ team later on. For example, switching between the Curate and Personalize tabs sometimes resets things if I don't go through the Saved versions. Also, I think the contact upload and management page could be improved. Review collected by and hosted on G2.com.
I really like the newsletter and dossier features from XiQ. The Newsletter feature allows us to connect with our clients by adding value and the dossier provides us with client intelligence so that we can better prepare our angle of ABM approach. Review collected by and hosted on G2.com.
At first, I thought the pricing was a little high. However, after seeing what XiQ can do, that is no longer a concern Review collected by and hosted on G2.com.
Before meeting a decision maker for the first time, wouldn’t you like to know the best way to interact with them? xiQ provides that information in seconds. Review collected by and hosted on G2.com.
The profile information is extremely beneficial. Most people tell me it is at least 85% accurate. I really wish this tool had the capability to load profile information into my entire CRM file. Review collected by and hosted on G2.com.
Contact profiles were very helpful. This software makes it very easy to find contacts that are interested in your product. Review collected by and hosted on G2.com.
Call to action button didn't work. The graphs charts had issues displaying correctly. Some of the generated contacts fell outside of the defined locations. Review collected by and hosted on G2.com.
I think Sales gets a ton of value from the personality-based profiles and analyses, the sales triggers, as well as the relevant content it curates. Review collected by and hosted on G2.com.
There's ample account insights for larger companies, but finding info on smaller companies isn't as easy. Review collected by and hosted on G2.com.
xiQ quickly gets me up to speed on competitors and keeps me ahead on industry news. The convenient app allows me to do research and stay better informed while on the go. I really like the ease in which you can navigate across industries to gain a more holistic view. Forwarding news/articles from inside the app is also incredibly useful. I find the executive personality insights to be very intriguing and hope they continue to develop this feature. Review collected by and hosted on G2.com.
There aren't any major issues that I have encountered. Review collected by and hosted on G2.com.
The quality, timeliness and the coverage of the topics and content is great. I have come to rely on it very heavily. All the information I need is on one place. The target industries are spot on and I can follow specific companies and individuals. Review collected by and hosted on G2.com.
I can't think of anything I don't like. The company has made great progress in the last 3 years. Review collected by and hosted on G2.com.
The instant profiles are incredibly accurate and useful in prepping you for any meeting you're having with someone you haven't met before. Review collected by and hosted on G2.com.
Given that I am just using the free app, there is nothing to dislike. Review collected by and hosted on G2.com.
I can use xiQ to find content that is of interest to me.
This is far superior to simply searching on Google or Bing, because xiQ will find articles that are relevant and my time will not be wasted by the noise that search engines normally return.
In addition, using digests enables me to organize my content according to the keywords useful to me, and I can view and share the content when I want to.
I like that the interface is intuitive and simple..
i like the fact that I can review the content on my iPhone when I am on the go and have just a few minutes.
Because of xiQ I am able to identify and share content that more accurately reflects my brand and the interests of my audience. Review collected by and hosted on G2.com.
Nothing significant to dislike. When I couldn't figure something out, I was able to get support. Review collected by and hosted on G2.com.
I really appreciate the content discovery tool. The sources of content and articles aggregated by the system are top notch, on time and usually from the best sources. Plus the ability to send out real time updates to social media networks is a big plus. Review collected by and hosted on G2.com.
Personally, an android application would make the tool more useful for me and my staff. We have several people gathering content on daily basis and it would be nice to see top articles on our mobiles while on the move. Review collected by and hosted on G2.com.
I use xIQ's function that generate updated content for my website. I do not need to constantly look for interesting content to keep my site updated. I am also able to quickly generate new information for a new market segment. I also like the market intelligence capability and the ability to quickly learn about an organization and its leadership. Review collected by and hosted on G2.com.
I would like to eliminate the duplicates that are generated by a query. The ability to tag a duplicate news item and be able to keep a version and delete the rest. I Review collected by and hosted on G2.com.
Very intuitive platform with neat customization capabilities. This is really a simple way to gather and monitor latest buzz on any topic - with several use cases from competitive intelligence, and account based selling for top 100 accounts in each target industry segment. The xiQ mobile App is very intuitively designed - customization features are awesome.
As any marketer could tell you, establishing market thought-leadership has heavy dependency on content - with xiQ you can now leverage 3rd party content - curate it for relevance to your audience, slap your colors and branding and voila - you have content that your audience values and all this packaged under your brand umbrella. Could not ask for more - we have also used the export HTML feature to integrate with our marketing automation tools for a broader distribution to our pool of thousands of prospects and customers , with open rates that are 2X and click rates which are almost 6X our regular campaign metrics. Review collected by and hosted on G2.com.
The feeds are chronological - it will be great if we could have the feeds sorted by relevance and give us the ability to dynamically modify the sequencing or layout. The AI analytics are listed for each article - the information is nice to know but it will be great to make this intelligence actionable
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The flexibility provided to the super-user to log into xiQ platform (workbench) to modify the search criteria, and then curate the content is excellent. We had earlier tried out several other tools unsuccessfully before finalizing xiQ. The ability to share/re-post/re-tweet/copy-paste the curated content, especially from a mobile device, is fantastic. The CEO (Usman) is very hands-on and approachable. Review collected by and hosted on G2.com.
The app is only iPhone based. Needs to be developed for Android devices too. I sense their tech team needs to be scaled up to do faster execution and development of newer ideas coming up. Review collected by and hosted on G2.com.
I love having the option to verticalize my news based on topics or themes. Often, websites have this in a very loose format, and don't limit the content to the highest quality work out there. xIQ is effective in its ability to curate the highest quality (e.g. relevant, new, fresh) content for each industry, company, and topic or theme. Review collected by and hosted on G2.com.
I think the UI could be a bit cleaner in regards to the organization of buttons, options, and other features. For example, I feel as if the screen is a bit cluttered when I'm searching for different aspects of a specific company or industry. If the colors were lighter maybe it could seem less cluttered. Review collected by and hosted on G2.com.
xiQ's app allows me to focus on what matters most when it comes to researching prospects and existing clients, current market events, or specific market trends. It's a straight forward and simple tool with tremendous capability.
The daily emails that cover the topics I'm interested in have been a great addition to my other news sources. Most of the time, I'll see an article through xiQ before I see it else where. Review collected by and hosted on G2.com.
Would love an android version for my non-work phone. Review collected by and hosted on G2.com.
The xiQ platform is a powerful and innovative tool that harnesses state of the art cognitive computing to curate, organize and elegantly deliver huge amounts of content. The platform has an intuitive and well-designed interface back office that enables users to easily customize and configure the tool to gather content relevant to their particular business. Review collected by and hosted on G2.com.
Continue to refine filter capability to ensure curated content is relevant. The more accurate the curated content is the first time the faster we can move to a fully automated process of content feeds. Review collected by and hosted on G2.com.
It proves its value very quickly. We wanted to educate our customers on the major news in our space in a simple low-tech manner. The xIQ platform does just that. It has an easy lightweight interface and enables us to have that stronger engagement and nurturing with key accounts. Review collected by and hosted on G2.com.
Archive feature of news. The news seems to archive every few days so its a little inconvenient for me since I use the portal once a week. However the interface to unarchive is now straightforward. Review collected by and hosted on G2.com.
Best thing about xIQ from both user and administrator standpoint is ease of use. The ability to alter content per ones requirement on the fly and publish it to your audience real time in a rich format is what which makes this platform stand out. Review collected by and hosted on G2.com.
no particular dislikes, however, an app fro android can be good to have. Review collected by and hosted on G2.com.
simple to deploy, powerful, effective - we have been able to engage our entire leadership and drive adoption in a matter of days. intuitive, and easy for sales and marketing support to harness. Review collected by and hosted on G2.com.
I believe it is possible to apply additional artificial intelligence, which I believe is on the roadmap. Review collected by and hosted on G2.com.
The clean, easy to use interface of SweetSpot that displays all relevant information in one place. Now I can do a quick refresher on prospects just to make sure I have my facts straight before I go to a customer meeting. It helps to give me a more professional appearance and cut down on time needed to understand the potential business issues the prospects and customers might be facing. Review collected by and hosted on G2.com.
We do a lot of business in Asia and I am hoping the app would have a regional view on business in the future releases to give another level of granularity to the conversations and background research. Also sometimes the app collects information in different languages which is something the developers might want to cleanse out. I've been a user since the launch of the app and I can already see many improvements that have been made. Review collected by and hosted on G2.com.