Choosing Whippy AI has been the best decision we've made for expanding our outreach and improving communication. The standout feature for us is definitely the Omnichannel Team Inbox. By bringing together all our SMS, email, and VoIP business phone calls into a single, unified view, we were able to break down silos and immediately enhance our team's visibility.
The AI-powered sequences and workflow automations are another area where this product excels. We rely on them for a range of tasks, from automating candidate check-ins to scheduling follow-ups with clients. This level of automation has saved our team countless hours each week and has brought a new level of consistency and professionalism to our messaging that we couldn't achieve before. Beyond the product itself, the customer support team has been exceptional—always responsive, knowledgeable, and truly committed to helping us get the most out of the platform. Review collected by and hosted on G2.com.
The core user interface is extremely simple and intuitive, making it easy to get started. However, when it comes to more advanced customization—particularly in creating complex, multi-conditional workflows—there is a noticeable learning curve, and some initial support may be necessary. While this is only a minor issue, since the platform’s power and complexity are what make it effective, having a more streamlined interface for advanced users would be a welcome improvement. Review collected by and hosted on G2.com.
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Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.
