Top 10 WhatsApp chatbot solution Alternatives & Competitors

Top 10 Alternatives to WhatsApp chatbot solution Recently Reviewed By G2 Community

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Tidio
By Tidio
4.6/5
(1,878)
Product Description
Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.
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Reviewers say compared to WhatsApp chatbot solution, Tidio is:
Better at meeting requirements
More usable
Categories in common with WhatsApp chatbot solution:
Chatbots

SendPulse
By SendPulse
4.6/5
(705)
Product Description
Integrated messaging platform providing user communication on all devices with Emails, SMS, Web Push, SMTP and more
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Reviewers say compared to WhatsApp chatbot solution, SendPulse is:
Better at meeting requirements
Categories in common with WhatsApp chatbot solution:
Chatbots

Customers.ai
By Customers.ai
4.8/5
(429)
Product Description
Customers.ai is an AI sales outreach automation and data prospecting platform for both B2C and B2B. Key features include the ability to identify your anonymous website visitors by email, name, phone number, and more, along with templated sales outreach automation tools, integrations with thousands of business productivity tools, and hundreds of millions of consumer records to build email outreach campaigns for any audience.
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Reviewers say compared to WhatsApp chatbot solution, Customers.ai is:
Better at meeting requirements
More usable
Better at support
Categories in common with WhatsApp chatbot solution:
Chatbots
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Fin by Intercom
By Intercom, Inc.
4.5/5
(3,768)
Product Description
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.
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Reviewers say compared to WhatsApp chatbot solution, Fin by Intercom is:
Better at meeting requirements
Categories in common with WhatsApp chatbot solution:
Chatbots

SOCi
By SOCi
4.5/5
(3,731)
Product Description
AI-powered marketing solutions for multi-location businesses.
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Reviewers say compared to WhatsApp chatbot solution, SOCi is:
Better at meeting requirements
Categories in common with WhatsApp chatbot solution:
Chatbots

Zendesk for Customer Service
By Zendesk
4.3/5
(6,696)
Product Description
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.
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Reviewers say compared to WhatsApp chatbot solution, Zendesk for Customer Service is:
Better at meeting requirements
Categories in common with WhatsApp chatbot solution:
Chatbots

Smartsupp
By Smartsupp
4.7/5
(1,019)
Product Description
Smart live chat for e-commerce sites and websites.
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Reviewers say compared to WhatsApp chatbot solution, Smartsupp is:
Better at meeting requirements
More usable
Categories in common with WhatsApp chatbot solution:
Chatbots

Helpshift
By Helpshift
4.3/5
(381)
Product Description
Messaging-based customer service platform leveraging Bots and AI. Delivers personalized, scalable customer service in your mobile apps, websites and other digital channels. Dramatically increase CSAT and lower cost to serve customers.
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Reviewers say compared to WhatsApp chatbot solution, Helpshift is:
Better at meeting requirements
Categories in common with WhatsApp chatbot solution:
Chatbots

Brevo Marketing Platform
By Brevo
4.5/5
(2,510)
Product Description
Easily manage your marketing campaigns, transactional emails, and SMS messages all in one simple and powerful platform.
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Reviewers say compared to WhatsApp chatbot solution, Brevo Marketing Platform is:
Better at meeting requirements
Categories in common with WhatsApp chatbot solution:
Chatbots

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G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.
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