Vroozi Reviews & Product Details

Juan C,

Thank you for such a thorough and thoughtful review. We’re glad Vroozi has become the single place for your non-food purchasing, and that setup was quick enough to get you ordering within a week and helping teammates do the same. Hearing that your accountant can reconcile invoices more easily, and that approved orders and invoices flow smoothly into Sage Intacct, is exactly what we hope to deliver.

We also appreciate you being specific about what would make Vroozi better:

- Delivery visibility: Not seeing expected arrival dates after an order goes out is a fair frustration. Visibility can depend on what each supplier shares, but we’d like to help you get clearer delivery information. Our team can review with suppliers their capabilities to provide delivery dates or order acknowledgments through Vroozi so you don't have to call. It's possible. We just need to get the suppliers to participate and provide the data or the actions.

- Recurring order templates: Since you buy packaging and cleaning supplies almost every week, saving those as reusable orders would clearly save you time. There are a few possibilities and we hope to discuss those with you. Please reach out to Vroozi Customer Success so we can point you in the right direction.

- Approval reminders: Automatic nudges for stalled approvals would help make sure urgent orders, like those for catering events, don’t get stuck. We can review your company's configuration for workflow reminders. It could be that we reduce the wait time on those reminders.

Your Customer Success Manager would be glad to walk through options for your account, including what may already be available today. Please reach out to Vroozi Customer Success.

Thanks again for taking the time to share your experience, and for being a Vroozi customer.

Best regards,

Mike

Thank you so much for taking the time to share a review. We are thrilled to hear that Vroozi has successfully helped you move away from the "manual world" of spreadsheets and email threads into a more centralized, streamlined procurement process.

We also appreciate your candid feedback regarding the complexities of scaling. I would like to learn more about how we can help you scale and tackle the organizational complexity that goes with scale. We've scaled many large multi-national organizations so would love to find a way to address and exceed the requirements for your organization. Please reach out so we can review some options. Also, for analytics, we just upgraded our platform in February and we are excited about the new opportunities we will be delivering on top of that platform in a short time, including conversational analytics, predictive insights, and customized analytics. The new platform will allow you to deliver reports based on specific stakeholder needs.

Thank you for being a Vroozi partner and for helping us understand how we can support your growth.

It’s fantastic to hear that Vroozi is providing the fast, reliable PO processing your national, remote team needs to stay agile!

Your feedback about the user experience for non-experts is incredibly valuable. We aim to make procurement seamless for all users, and we're actively working on making our platform more intuitive through the new user experience we just launched in January and have been enhancing in our monthly releases.

Thank you for helping us grow and improve!

Thank you so much for the 5-star review! We love hearing that Vroozi is making your ordering quick and simple, and that our auto-fill feature is saving you time. It's great to see that you're seamlessly connecting with partners like Amazon, DigiKey, and Staples, and that we've helped free up your corporate credit cards for other business needs!

We also appreciate your note about shipping data entry for certain vendor sites. Because different suppliers pass data to our platform in different ways, we are working with suppliers to consistently provide that information for you to track in your purchasing documents. We are always working to standardize this process across all punchout catalogs to make it even more seamless.

Thank you again for your feedback and review.

Thank you so much for the fantastic 5-star review! We are incredibly happy to hear that Vroozi makes ordering office supplies quick, simple, and painless for you. Hearing that our setup process felt easy and self-explanatory is exactly what we strive for!

We also appreciate your feedback regarding delivery visibility. Because we connect with many different supplier sites, shipping information and how they present it can sometimes vary depending on the vendor. We are constantly working with our supplier partners to make tracking data as transparent as possible within the platform. If we can set up that supplier to send shipping documents (eg: ASNs) then please let us know.

Thank you for being a valued Vroozi user and thank you for the great review.

Thank you for sharing your early experience with Vroozi! We love hearing that our 3-way auto-matching and navigation are already making a difference by cutting out manual order entry.

We hear you on the setup process—getting everything tailored perfectly to your business can take a bit of time upfront, but the automation payoff will be worth it! We hope to see you in the Vroozi User Group meetings so we can do more to streamline your processes and leverage best practices based on the user group's experience with Vroozi.

Welcome aboard, and thank you for the great review!

Thank you for sharing such detailed feedback! We’re thrilled to hear that the real-time reporting and budgeting tools are making your financial approvals faster and more transparent.

We also appreciate your input regarding update frequency and customization options. I would like to capture the enhancement request details for our Vroozi User Group discussions. The Vroozi User Group has been a great forum for us to advance the product in the direction that will improve the customer experience. Please work with me so we can leverage the team to develop your product enhancement suggestions. Also, we recently released AI that will create Vroozi Purchase Requests from quote documents eg: pdf quotes called SmartPR. We hope that SmartPR will help to link more of your quotes and reduce any manual work to link quotes. I would definitely like to discuss the SmartPR option with you.

Thank you for your fantastic review and for helping us make Vroozi even better.

Thank you so much for taking the time to share such a comprehensive review! We are thrilled to hear that Vroozi’s setup was straightforward for your team and that our approval workflows are helping you optimize your financial processes. Centralizing and automating purchase requests is exactly what we strive for, so it’s great to see that impact on your daily operations.

We also appreciate your honest feedback regarding our update frequency and navigation. We’re constantly innovating to stay ahead of procurement needs, but we hear you—consistency is key to a smooth workflow. We hope the new User Experience we introduced in the January 2026 release addresses your concerns.

Thank you for your feedback and your strong recommendation!

Thank you for sharing your experience. It’s great to hear that you find the Vroozi layout easy to navigate and that our platform is successfully streamlining your Purchase Order (PO) production. We take great pride in creating a consumer-like shopping experience for procurement, so your feedback on the user interface is very encouraging.

I also want to sincerely acknowledge your comments regarding the enhancement process. We understand that as your organization evolves, you need the platform to adapt quickly, and it sounds like the current process for tailoring features has felt more time-consuming than it should be.

At Vroozi, we strive for a balance between providing a stable, high-performance platform and delivering the rapid innovation our customers need. To help bridge this gap, I would like to offer a few immediate next steps:

Review the Roadmap: Our Product Team regularly releases updates and "no-code" configuration options that might solve your needs without requiring a full custom build. We can meet to see if an upcoming release addresses your specific requirements.

Customer Advisory Input: We often look to power users like yourself to provide feedback on our roadmap. Your experiences are exactly what our developers need to hear to help us simplify the way we handle organization-specific requests.

Configuration vs. Customization: Sometimes a small adjustment in workflow configuration can achieve the same result as a custom enhancement. Our Success Team is available to do a deep dive into your specific use case to see if there is a faster path to the result you need.

Thank you again for your partnership and for helping us improve. We are committed to making Vroozi as flexible as it is user-friendly.

Thank you for the fantastic review. We really appreciate you taking the time to write about your company's experiences.

We are thrilled to hear that Vroozi is helping your team move faster and collaborate more closely with your suppliers. It’s also rewarding to hear that our support agents, including the AI, have been able to provide the timely help you need. We truly value your partnership and look forward to continuing to help you optimize and automate your purchasing.

Thank you!