It's been two months since this profile received a new review

Vroozi Reviews & Product Details

Looking at spend management solutions? Meet Vroozi 👉 easier, faster, smarter Vroozi's AI-powered SpendTech® platform simplifies procurement with a modern marketplace and streamlines invoice processing with intelligently orchestrated business processes. Vroozi's fully automated procure-to-pay solution helps you grow faster and more profitably by digitizing your purchases, vendor invoices, expenses and payments so that you can reduce costs, maximize efficiency, and improve business margins. Vroozi's P2P platform is modern procurement for today's complex business environment. The highly-intuitive, user-friendly tool saves financial leaders time and money, while increasing spend controls and boosting efficiency. Vroozi is designed for high-growth organizations who want to empower their employees, automate AP and purchasing, and maintain spend visibility from anywhere, at any time. Vroozi’s P2P platform is used by companies of all sizes to lower costs, increase financial control and drive more value. Vroozi digitizes 100% of finance and procurement operations for a seamless user experience, including: • Marketplace: quickly find and purchase from approved suppliers anytime, anywhere • Purchase: track requests, approve purchase orders and centralize spend in a single location • Invoice: eliminate paper invoices with an integrated digital system. Increase efficiency, accuracy and cycles • Pay: easily approve, schedule and automate payments • Expense: simplify expense reporting and tracking • Spend Analytics: make more informed decisions with spend insights and intelligence • ERP Integrations: increase employee adoption by augmenting existing financial and ERP systems with a modern, easy-to-use buying experience

Product Website

Seller

Vroozi

Discussions

Vroozi Community

Languages Supported

German, English, French, Italian, Japanese, Dutch, Spanish, Swedish

Product Description

Vroozi's procurement and accounts payable automation platform makes business purchasing and invoice processing easier, more efficient and effective. Vroozi's platform digitizes procurement and vendor invoice management processes by bringing powerful, enterprise-grade functionality to companies of all sizes. With Vroozi, companies reduce transaction costs, maximize efficiency and improve business margins while uncovering powerful financial insights. Vroozi's SpendTech™ platform is designed for companies who want to manage spend, empower their employees, connect digitally with their suppliers and maintain spend visibility from anywhere, at any time.

Overview by

Katie Dollard

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

View More Pricing Information

Vroozi Integrations

(13)

Verified by Vroozi

Vroozi Media

Vroozi Demo - Digital marketplace for all your suppliers

Centralize your supplier catalog and content in a digital marketplace. Support punch-out and hosted supplier catalogs with company-specific pricing.

Vroozi Demo - Process invoices in any format with speed and accuracy

Vroozi Invoice + Intelligence eliminates the pain of managing paper invoices and frees your team to focus on high-value work. Vroozi Invoice reduces your cost per invoice, shortens cycle times, and increases spend control through budget, invoice and PO-checks. The fully cloud-based electronic inv...

Vroozi Demo - 100% spend and invoice visibility

View all company spend and invoice lifecycle statistics with powerful analytics and export data in different formats.

Vroozi Demo - Approve purchase requests on any device

Configure your financial and sourcing approval rules to streamline workflow approval cycles. Provide one-click approval capabilities to your managers on any device.

Vroozi Demo - Digital purchase orders in any format

Intelligently capture data from invoices without manual data entry. Support PO and non-PO invoices with intelligent 2 and 3 way matching.

Vroozi Demo - Advanced analytics and real-time insights that power your business decisions

Configure your financial invoice approval rules and tolerances to streamline workflow approval cycles. Leverage built-in AI capabilities to route invoices for review before payment.

Official Downloads

(5)

edit

Interactive Demo

edit

Try an interactive demo created by the software seller (right here on G2).

Try demo

G2 reviews are authentic and verified.

Here's how.

Verified User in Construction

Mid-Market (51-1000 emp.)

7/22/2025

"Using Vroozi has its ups and downs."

2.5/5

What do you like best about Vroozi?

it gives us complete control over material procurement, which is a big plus. The system automates the invoice validation process, saving us a lot of manual effort and making things more efficient. Project teams also benefit from enhanced visibility, making it easier to track and manage procurement activities. Another advantage is the standardized cost coding, which helps maintain consistency across projects. Plus, the detailed spend reports are really useful for making informed decisions. Review collected by and hosted on G2.com.

What do you dislike about Vroozi?

there are some drawbacks. Integration with other systems has been a challenge, causing some disruptions in the procurement process. Some users find the system complex and time-consuming to learn, especially during the initial setup. Despite the control it offers, there are still areas where full procurement control is lacking, leading to inefficiencies. Additionally, the filtering functionality has problems, resulting in excessive scrolling and difficulty finding specific items.

the searching feature is really bad, which can be quite frustrating when you're trying to find something specific. Review collected by and hosted on G2.com.

What problems is Vroozi solving and how is that benefiting you?

roozi is solving several key problems for us. It gives us complete control over material procurement, which makes it much easier to manage and track our orders. The automation of the invoice validation process is another big benefit, as it saves us a lot of manual effort and reduces errors. Additionally, the enhanced visibility for project teams helps us stay on top of procurement activities, ensuring everything runs smoothly. The standardized cost coding feature is great for maintaining consistency across projects, and the detailed spend reports are incredibly useful for analysis and making informed decisions. Review collected by and hosted on G2.com.

Response from Mike Jud of Vroozi

edit

Thank you for the review. Great to hear that Vroozi gives you complete control over material procurement, enables you to automate invoice processing, and delivers the visibility to track and manage procurement activities in a way that aligns with your cost coding.

We know that your end users have not been in the system yet, but we hope that the document to Purchase Request conversion using AI will allow your end users to create requests using the supplier quotes that they receive or through your email form process. Either way, we will eliminate the data entry your procurement team and suppliers do today to enter those quotes into a Purchase Request.

Thanks again for your review. It's great that the teams have the spend and process visibility. On the automation side, we look forward to introducing more AI to automate your P2P processes. Like what we've done with AI to automate invoice processing, we'll do more with AI on the purchasing side to reduce PR data entry, automate the cost coding, and automate PRs based on a plan. More to come on the AI front very soon.

Thank you

Mike

Ameen A.

Procurement Manager

Electrical/Electronic Manufacturing

Mid-Market (51-1000 emp.)

7/10/2025

"Approving purchase requests and ordering from preferred vendors is incredibly fast"

4/5

What do you like best about Vroozi?

I am pleased with Vroozi in that it makes our purchasing approvals so simple. The requests made in different departments are now channeled and approved in a very short period. Moreover, it is so easy to locate what we want in the catalog thus saving lots of time. My team also likes the fact that the invoices can be processed through the system much faster as well. Review collected by and hosted on G2.com.

What do you dislike about Vroozi?

The setup was somewhat more complicated than we thought and needed some efforts. Sometimes, it may not be easy to get as per what we want in customizing the reports other than the simplified templates given. The system may at times be slow especially when there is a lot of usage. Review collected by and hosted on G2.com.

What problems is Vroozi solving and how is that benefiting you?

We had a total mess of emails and paperwork in the purchase and invoice approval process. People would miss them or frustrate things being stuck with them without the capacity of following expenditure. All things are now consolidated and the flow is in a single location. It seems that we are no longer running papers across the office but everything we need to do is visible in a single dashboard. This allows us to exercise a lot more control over our spending and vendor relationships. Review collected by and hosted on G2.com.

Response from Mike Jud of Vroozi

edit

Thank you for your review. We are glad to hear that we've made procure-to-pay faster for your company, especially in approvals, marketplace search, and invoice processing.

Reporting is an area we are targeting in our near-term roadmap. In fact, we will be developing our intelligent analytics so you can get the benefit of AI analysis and voice-activated prompts. Stay tuned as we get more information out on that. Also, we have been addressing performance in various parts of the application. It's all part of a new user experience we are releasing over the next few releases, culminating into a new look and feel that enables users to take quick actions and with little to no training. The Vroozi User Group will be the best forum to get the latest developments.

Again, thank you for your review. Glad you are getting the control and visibility you need with speed and agility. That's the power of digital and the Vroozi User Experience. Stay tuned for more great capabilities coming soon.

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

5/15/2025

"User review"

2.5/5

What do you like best about Vroozi?

I like that it easily creates POs for miscellaneous orders that employees would place in the past that did not issue POs Review collected by and hosted on G2.com.

What do you dislike about Vroozi?

Limitations:

• Visibility:

o If we are unable to pull detailed reports showing what items were ordered from what suppliers, this does not allow us to periodically review repeat items that we could negotiate future pricing for based on usages.

• Support:

o It’s clear that Vroozi’s team is not very large, which does not allow for quick responses and support, sometimes being told we have to wait several days or even a week because one person is out on PTO.

o When you enter a support ticket via the Vroozi HelpDesk, you receive a reply via email from their support email, but whoever responds typically puts their name at the bottom of the email. If you respond directly to the email, you receive a new email from the support email that does not include any previous discussions causing confusion and back tracking to see what has been discussed previously. After expressing this concern to their team, I was told to email the responding parties’ actual email directly, and to not respond to the support email, another silly function that would become annoying if users started requesting support tickets themselves and were unaware of the various Vroozi contacts.

• Reporting:

o The reporting capabilities are inadequate.

• Concerns of Scaling Up and Adding Large Number of Suppliers:

o Each supplier’s compatibility with Vroozi is different meaning the processes are different based on supplier. For example: how invoices are sent/received, returns and cancellations are communicated and processed.

• Automated Invoice processing/receiving to the Vroozi AP Inbox

o Invoices do not show Paid, they only show Posted/Posting Status

o Vroozi creates an invoice number, which is different from supplier invoice numbers, so we’re technically having 2 invoices for each one invoice, which could cause confusion if needing to reference an invoice number.

o Crown Packaging automated invoices processes cannot process smoothly through Vroozi, g. Currently we have Crown send all invoices to Grant, who then downloads the invoice and sends it to the Vroozi inbox email as Crown cannot change their automated invoicing process and Vroozi said there is some type of media file embedded into Crown’s pdf invoice that does not allow delivery into the Vroozi AP Inbox.

o I assume if we added a larger number of suppliers in, this issue would occur with more than Crown Packaging.

• Miscellaneous difficulties and capabilities:

o An exception is created as soon as an invoice is received but the order has not been received. A lot of suppliers such as Grainger send invoices as soon as an item ships, so users are getting Exception notices while waiting for a package to deliver. We asked the Vroozi team about extending the exception notices to avoid an overwhelming number of emails but were told that functionality is not available, but we can request through the Feature Enhancement Request. When trying to submit the request, the request functionality requires a Gmail account be used, which seems ridiculous considering all major companies operate in Outlook. Vroozi didn’t even know that was the case and said we could send requests directly to the support team.

o Applying the same Account Number to several items ordered on 1 PO requires manually entering all other info, unless you select each individually which only requires entering the Account to charge to.

o Delivery dates are not updated automatically like they would if ordering from Amazon outside of Vroozi.

• Difficulty Canceling Orders or Returning Items:

o Cancellation of orders and returning items for most suppliers besides Amazon require the user to email the sales rep to request a cancellation and/or return, then complete the tasks in Vroozi as well, which are not relevant to the supplier.

o Cancellation of orders requires tasks being completed outside of Vroozi (email) and in Vroozi, it’s not a smooth streamlined process for all suppliers in Vroozi.

• Cost of Suppliers to Operate in Vroozi:

o When discussing initial suppliers to include in the launch, one supplier told me it would cost their company $3,500 to enable them to support us through Vroozi and wanted to know how much we would spend with them before moving forward and ended up not being added due to the uncertainty of our spending.

• Choice of Suppliers:

o If we are not able to easily compare pricing amongst various suppliers in Vroozi, under our current contract at least, adding more suppliers of similar products is not that advantageous for us. Some users will order from who they prefer, versus ordering from who has the best price. Review collected by and hosted on G2.com.

Response from Mike Jud of Vroozi

edit

Thank you for the review. Glad to hear that Vroozi helps users to easily create POs and enables the company to get more spend on PO. There are many benefits to more spend on PO including process efficiencies, more control, compliance, and visibility into spend. So, we hope you are realizing those benefits as you get started on your digital journey and change over from your former practices.

We definitely would like to collaborate with you on the items you raised to improve your customer experience as you begin your digital P2P journey. We can definitely create a plan like we've done with others to

- identify the leverage opportunities using Vroozi's real-time spend analytics

- expand Vroozi analytics to meet specific needs

- make supplier collaboration and connections as seamless as possible given the various methods and technologies that suppliers bring to the process

- collaborate with Vroozi Support to overcome the process hurdles that users encounter and exceed our SLAs

- access a single status page for all invoice tracking that can be searched and filtered to find the right invoice

- process Invoiced Not Received (INR) invoices

- review our Supplier Playbook to quickly onboard new suppliers and to leverage the Vroozi Premier Supplier Network

- enable guided buying in the Vroozi Marketplace to keep buying with approved, preferred, and contracted suppliers

We can also work with our Vroozi User Group to collaborate with other Vroozi customers who have gone through the initial P2P stages.

For the paid status on the Vroozi invoices, this is something you will have after your migration to your new ERP system. This was identified as a phase 2 connection after the new ERP implementation. We'll have that for you soon.

We are looking forward to working with you, collaborating on the plan, connecting to your new ERP, and scaling your digital P2P processes.

Thanks,

Mike

Davia H.

SCM Specialist

Mid-Market (51-1000 emp.)

2/29/2024

"Effective and Efficient Platform"

4/5

What do you like best about Vroozi?

Vroozi is still our tried and true in 2025. We have been able to effectively and efficiently execute all out POs to our customers. But also help us execute receipts and payments to our customers. Review collected by and hosted on G2.com.

What do you dislike about Vroozi?

Vroozi has alot of limitations when it comes to adding details in PO. Line by line can be a little painful. The bulk upload still requires alot. Review collected by and hosted on G2.com.

Response from Mike Jud of Vroozi

edit

Davia,

Thank you for the review. Really glad to hear that we are keeping everything in order and organized. It's a great outcome to have orders and invoices processed timely and happy suppliers.

For the PO processing, if you have a lot of lines to process then we would like to help you with that. Please connect with our Customer Success team or we can leverage the Vroozi User Group to help with that. I hope we can find a way to take away the pain. The bulk upload is a popular tool so there could be a way to make that work for you too.

Hope to talk on that soon. Thank you for the review.

JD W.

Controller

Mid-Market (51-1000 emp.)

2/20/2023

"Vroozi installation & continued quality upgrades"

4.5/5

What do you like best about Vroozi?

The automatic invoice creation in NetSuite Review collected by and hosted on G2.com.

What do you dislike about Vroozi?

The lack of an integrated vendor bill payment system. that was from my first review. They have made tremendous improvements and we are now using this product. I don't like we have to use a 3rd party payment processor but really not a big deal. Review collected by and hosted on G2.com.

Response from Mike Jud of Vroozi

edit

JD,

Thank you for the review. We are really glad to hear that your purchasing automation is going well and you are taking advantage of the NetSuite integration.

For the integrated bill payment, we would like to follow up on that. We are always looking to build more connectors to make integrations quick and easy. Sounds like this would be a connection between NetSuite and Vroozi Pay for the actual payment to the supplier.

Thank you for the feedback! It's really appreciated.

Edward E.

Supply Chain Director

Mid-Market (51-1000 emp.)

5/8/2025

"Vroozi Review"

5/5

What do you like best about Vroozi?

I love the support from the Vroozi team, anytime we are looking to expand on the product, they are open minded and supportive of developmental ideas. Review collected by and hosted on G2.com.

What do you dislike about Vroozi?

I wouldn't necessary say dislike, I know Vroozi is a P2P system, but if it incorporated Inventory or Item Analytics coming from the Item master either internally to the solution or pulling data from the ERP giving you bigger insight into the items and even into Suppliers then it would give you a better way to keep spend under management. Review collected by and hosted on G2.com.

Response from Mike Jud of Vroozi

edit

Ed,

Thank you for the review. It's great that we are able to support you and enable you to expand with our solutions and ideas. We enjoy doing that.

We are looking forward to enabling more of your scenarios to get more of your spend under management. We definitely would like to connect with you regarding the Vroozi Platform APIs and how to connect more of your systems and data, including the item masters, to get more control, compliance, and visibility across all your spend categories.

Thank you again for your review. We look forward to the exciting times ahead based on your forward-thinking initiatives.

Thank you,

Mike

Michelle O.

Accounts Payable Specialist

Small-Business (50 or fewer emp.)

5/8/2025

"Mostly user friendly"

4/5

What do you like best about Vroozi?

When all the features are used correctly Vroozi is awesome, very user friendly. I love that! One of the best features is the OCR capturing of information. Review collected by and hosted on G2.com.

What do you dislike about Vroozi?

One thing that I wish I could do is add page to an invoice while processing or even later after posted for relevant backup. Review collected by and hosted on G2.com.

Response from Mike Jud of Vroozi

edit

Michelle,

Thank you for the review. We love that you find Vroozi awesome and user friendly. We are also so glad you like the Vroozi Intelligence AI capabilities to capture the invoice data from the documents that suppliers send by email. It has been our aim to significantly reduce the manual work needed to convert documents to digital using AI technology.

I'm glad you added the comment about adding a page to an invoice in processing and after posted for backup. There's a setting for that. We can show you how to enable that.

Thanks again for the review and we look forward to making invoice processing super efficient and more automated as we release more capabilities.

Thank you,

Mike

Verified User in Retail

Enterprise (> 1000 emp.)

8/13/2025

"GOOD EXPERINCE"

4.5/5

What do you like best about Vroozi?

i like the triple authorizations between PRs, POs, and Invoices Review collected by and hosted on G2.com.

What do you dislike about Vroozi?

How long it takes to load the next step on order approvals. Review collected by and hosted on G2.com.

Response from Mike Jud of Vroozi

edit

Thank you for the review. We appreciate the rating and the feedback. We are glad you like how the system checks all the documents to ensure compliance as transactions get fulfilled and payments need to go out timely. Control, compliance, and visibility with speed and agility are what Vroozi digital P2P wants to deliver.

I would like to learn more about the load time for order approvals. We did do a performance enhancement for orders in the latest release. I will include a link to the release preview with this response. We hope that addresses your issue. If not, please reach out via our support or customer success channels.

Thank you again for your review and we are glad you are realizing the benefits of Vroozi digital P2P.

See how Vroozi improved

Laura Z.

Fleet manager

Small-Business (50 or fewer emp.)

5/7/2025

"Best way to make purchases"

5/5

What do you like best about Vroozi?

It’s so helpful to paid providers to order stuff thru store me of the application they have Review collected by and hosted on G2.com.

What do you dislike about Vroozi?

There is nothing that I don’t like about it Review collected by and hosted on G2.com.

Response from Mike Jud of Vroozi

edit

Laura,

Thank you for your review and we are thrilled that you find Vroozi so helpful and easy to make purchases. We appreciate the time you took to add a review.

Thank you,

Mike

Verified User in Accounting

Small-Business (50 or fewer emp.)

4/9/2025

"Spend Management Platform - User Friendly"

3.5/5

What do you like best about Vroozi?

Its an application that is very strong in automation and effective for p2p process and accounts payables. I used to manage the company payable and spend management using Vroozi. It is fast in PO approval and also invoice approval.

Overall it makes the day easy with the payment flow Review collected by and hosted on G2.com.

What do you dislike about Vroozi?

It is user friendly but at the start it is difficult in setting up the software. It is also time consuming to learn the tabs and navigation get bit complicated Review collected by and hosted on G2.com.

Response from Mike Jud of Vroozi

edit

Thank you for your review. We appreciate you taking the time. We are thrilled that Vroozi has improved automation and spend management throughout your procure-to-pay process.

For the setup and time-consuming navigation, I would like to follow up to understand if the navigation is referring to the admin panel? We are in the process of improving the Vroozi University material for the admin functions and would like to address any setup and navigation learnings.

Thank you again for taking the time to create a Vroozi review. It is our aim to automate and make procure-to-pay easy so we are excited you saw that and reaped the benefits.