Top 10 Vitally Alternatives & Competitors

(673)4.5 out of 5

Vitally is not the only option for Customer Success Software. Explore other competing options and alternatives. Customer Success Software is a widely used technology, and many people are seeking easy to use, productive software solutions with playbooks, custom triggers, and surveys. Other important factors to consider when researching alternatives to Vitally include customer data and task management. The best overall Vitally alternative is ChurnZero. Other similar apps like Vitally are Totango, Planhat, Custify, and Gainsight Customer Success. Vitally alternatives can be found in Customer Success Software but may also be in Help Desk Software or Professional Services Automation Software.

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Best Paid & Free Alternatives to Vitally

ChurnZero
Totango
Planhat
Custify
Gainsight Customer Success
Catalyst
ClientSuccess
HubSpot Service Hub

Top 10 Alternatives to Vitally Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Vitally stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Computer & Network Security, and Accounting, and find the best product for your business.

ChurnZero

By ChurnZero

4.7/5

(1,535)

Product Description

Reviewers say compared to Vitally, ChurnZero is:

Slower to reach roi

Better at support

Better at meeting requirements

Categories in common with Vitally:

Customer Revenue Optimization

By Totango

Product Description

Reviewers say compared to Vitally, Totango is:

Slower to reach roi

Categories in common with Vitally:

Customer Revenue Optimization

By Planhat

Product Description

Reviewers say compared to Vitally, Planhat is:

Slower to reach roi

Better at support

Easier to do business with

Categories in common with Vitally:

Customer Revenue Optimization

Customer Success

Client Onboarding

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Gainsight Customer Success

By Gainsight Inc.

4.5/5

(1,627)

Product Description

Reviewers say compared to Vitally, Gainsight Customer Success is:

Slower to reach roi

More expensive

Categories in common with Vitally:

Customer Revenue Optimization

By Totango

Product Description

Reviewers say compared to Vitally, Catalyst is:

Slower to reach roi

More usable

Easier to set up

Categories in common with Vitally:

Customer Revenue Optimization

Product Description

Reviewers say compared to Vitally, ClientSuccess is:

Slower to reach roi

More usable

Easier to set up

Categories in common with Vitally:

Customer Revenue Optimization

By HubSpot

Product Description

Reviewers say compared to Vitally, HubSpot Service Hub is:

Slower to reach roi

Easier to set up

More usable

Categories in common with Vitally:

Customer Success

Salesforce Service Cloud

By Salesforce

4.4/5

(7,169)

Product Description

Reviewers say compared to Vitally, Salesforce Service Cloud is:

Slower to reach roi

More expensive

Categories in common with Vitally:

Product Description

Rocketlane is the world’s first Agentic Professional Services Automation (PSA) platform, built to transform how professional services teams deliver value in the AI-first era. While traditional PSAs focus on recording work, Rocketlane accelerates it through a connected system that unifies the entire front and back office. The platform brings together project delivery, resource management, time tracking, billing, and financial operations alongside collaboration capabilities such as Spaces, real-time chat, a modern client portal, Sheets for structured data, and a powerful Custom Apps framework that lets teams model any workflow inside Rocketlane. Everything lives in a single ecosystem, eliminating tool sprawl and fragmented data that slows down services teams. What makes Rocketlane truly different is its agentic architecture: a network of intelligent AI agents that execute real delivery tasks, automate setup, manage workflows, detect risks, enforce governance, and continuously learn from patterns across the organization. These agents don’t just make teams more efficient; they fundamentally reshape operations by moving organizations from manual coordination to autonomous delivery. This shift unlocks faster go-lives, better utilization, proactive issue detection, consistent delivery quality, and a level of operational resilience that was previously impossible. Over 650 companies, including Retool, Coursera, Postman, Intercom, Glean, AuditBoard, Vercel, Sprinklr, Worldpay, Grafana, OpenGov, and Outreach trust Rocketlane to run their mission-critical delivery processes. Customers across SaaS, services, and consulting use Rocketlane to shorten onboarding timelines, reduce escalations, improve forecasting accuracy, and accelerate moving from booked to consumed revenue. Founded in 2020, headquartered in the US, and operating globally with teams across India and the UK, Rocketlane is backed by leading investors, including Nexus Venture Partners and 8VC. The company’s rapid growth reflects strong market confidence in its category-defining vision for Agentic PSA.

Reviewers say compared to Vitally, Rocketlane is:

Easier to set up

Slower to reach roi

More usable

Categories in common with Vitally:

Client Onboarding