---
title: usecure Reviews
meta_title: 'usecure Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 330 reviews by the users' company size, role or industry
  to find out how usecure works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 330
  scale: '5'
date_modified: '2026-07-20'
parent_category:
  name: Vulnerability Management
  url: https://www.g2.com/categories/vulnerability-management
---

# usecure Reviews
**Vendor:** usecure  
**Category:** [Security Awareness Training Software](https://www.g2.com/categories/security-awareness-training)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 330
## About usecure
usecure is leading the evolution of Human Risk Intelligence (HRI), helping MSPs and internal IT teams identify, reduce, and manage human cyber risk against today&#39;s modern threat landscape. By bringing adaptive awareness training, AI-based phishing simulations, simplified policy management, actionable dark web monitoring, and user risk indicators together into a clearer intelligence layer, usecure gives organisations a better way to see where exposure is building, prioritise what to fix first, and prove progress over time. Built for measurable outcomes, compliance readiness, and scalable delivery, usecure works whether you are running one tenant or hundreds. For MSPs, that creates a stronger, more repeatable security service. For internal IT teams, it provides a clearer way to reduce risk and strengthen compliance readiness without adding unnecessary overhead. Trusted by 2,000+ MSPs and 15,000+ companies worldwide. Key capabilities include: - Human Risk Intelligence, usecure&#39;s unique framework that turns fragmented activity and hidden user risk signals into insight, prioritised action, and proof of improvement - Adaptive security awareness training tailored to each user&#39;s risk profile - AI-based phishing simulations that test behaviour and strengthen resilience - Dark web and credential monitoring with actionable alerts - Simplified policy management with tracking and support for audit readiness - Multi-tenant automation, reporting, and integrations for scalable delivery



## usecure Pros & Cons
**What users like:**

- Users find the **ease of use** of usecure beneficial, appreciating its simplicity for both administrators and learners. (31 reviews)
- Users commend the **easy setup** of usecure, praising its user-friendly configuration wizards and supportive resources. (15 reviews)
- Users value the **educational content** of usecure, appreciating its engaging and easy-to-digest training materials. (12 reviews)
- Users value the **effortless automation** of phishing trainings, making security management straightforward and effective. (12 reviews)
- Users value the **effective threat detection** of usecure, noting its impressive performance in identifying security breaches. (12 reviews)
- Insights (10 reviews)
- Simple (9 reviews)
- Users value the **easy-to-use training interface** of usecure, simplifying security awareness rollout for IT teams. (9 reviews)
- Aware (8 reviews)
- Users value the **quick and professional customer support** of uSecure, consistently receiving timely assistance when needed. (8 reviews)

**What users dislike:**

- Users find the **inadequate reporting** system confusing and suggest improvements for better organization and speed. (6 reviews)
- Users find the **poor reporting** confusing and unhelpful, obscuring true organizational weaknesses and affecting usability. (6 reviews)
- Users express concern about **insufficient information** and lack of consistent training, hindering effective learning and awareness. (5 reviews)
- Users note a **lack of features** in Usecure, specifically in advanced reporting and localization support. (3 reviews)
- Users desire more **customization options** for training content and phishing simulations to meet specific needs. (3 reviews)
- Users find the **limited features** of Usecure hinder progress and wish for more intuitive options and integrations. (3 reviews)
- Users find the **phishing simulation features lacking** in cultural context and setup difficulties affect overall effectiveness. (3 reviews)
- Poor Video Content (3 reviews)
- Course Quality (2 reviews)
- Integration Issues (2 reviews)

## usecure Reviews
  ### 1. Great product for Security Awareness

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2023

**What do you like best about usecure?**

The deployment of uSecure is extremely fast and efficient, and very user friendly. 
The different training modules for different levels is a great way to approach staff. Our Account Manager Alex has been brilliant to deal with, whether it be on a question regarding the platform, or assisting in getting marketing material put together.

**What do you dislike about usecure?**

Being unable to use a demo function, and having to show customers our own data would be the main downside - however this is a very minimal negative.

**What problems is usecure solving and how is that benefiting you?**

The security awareness training for our customers has been great, and really allows them to see what level and aware their staff have when it comes to phishing and Cyber Security.

  ### 2. Great unified user-focussed platform to drive the human element of cybersecurity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2023

**What do you like best about usecure?**

It's unified approach and focus on the human element of cybersecurity makes it a great yet simplified platform for us to push. As an MSP, we appreciate the white-labelled platform and multi-tenant management functionality. Newly added reporting features also help clients understand the value the platform drives in their business.

**What do you dislike about usecure?**

It can be difficult getting engagement from users and clients. And we need some deeper integration with MSP tools like ConnectWise. But besides that, we're happy with the platform.

**What problems is usecure solving and how is that benefiting you?**

Helping our clients focus on the human element of cybersecurity. It's also giving us easy management across multiple tenants to support our clients in bulk. Great reporting also contribute to showing the value we add for clients.

  ### 3. It is a great platform to build your company online safety and keep track of which areas need work.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Francois C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2023

**What do you like best about usecure?**

I like that the support system is so responsive. So far we have resolved 100% of our issues throughout our time with usecure

**What do you dislike about usecure?**

The courses are too easy and repetitive. As well as once you are done with all the levels, one starts with the beginner courses again.

**What problems is usecure solving and how is that benefiting you?**

Keeping our company policies in order and making sure everyone is on the same page with regards to security awareness.

  ### 4. Highly recommended

**Rating:** 5.0/5.0 stars

**Reviewed by:** Martin H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2023

**What do you like best about usecure?**

Easy to set up and once configured, can largely be left to get on with it. Little management is required beyond the initial user integration.

**What do you dislike about usecure?**

There is nothing we would consider as a downside; usecure does exactly what it is supposed to and does it well.

**What problems is usecure solving and how is that benefiting you?**

Usecure is keeping several businesses aware of the current threat landscape and is providing ongoing user awareness regarding Phishing. All our users also make full use of the documentation control features.

  ### 5. uSecure has had a great adoption and engagement rate in our customers

**Rating:** 4.5/5.0 stars

**Reviewed by:** Euan S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2023

**What do you like best about usecure?**

It provides valuable data throughout the company to managers and key stakeholders where there are gaps and trends in the risk management of their users.

**What do you dislike about usecure?**

Reporting hasn't been excellent up until recently which is now improved but it still could be better to translate to Non-IT people and stakeholders

**What problems is usecure solving and how is that benefiting you?**

User awareness of basic Cyber Security traits and methods to be aware of in their day to day use of computers and IT

  ### 6. User friendly with good features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brian R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2023

**What do you like best about usecure?**

Has a smooth interface and is relatively turnkey for most of the things that we need it for. Love that it syncs with M365 directories and that it has the "autophish" option.

**What do you dislike about usecure?**

We're an MSP, and the multitenancy functionality could use some work. It's currently quite labor intensive to conduct campaigns across our client base. There is no "batch deploy" option for campaigns or anything else. If we want to create a custom campaign, we must create it 48 times for all 48 of our clients. The same issue applies to creating custom reports. Hoping that they improve this soon.

**What problems is usecure solving and how is that benefiting you?**

Delivering awareness campaigns, generating scores/metrics, and providing training materials

  ### 7. Our favourite so far

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nick K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2023

**What do you like best about usecure?**

The support and backup from the usecure team is invaluable. We have tried two or three cyber awareness platforms so far, this is our favourite.  A real plus that our customers are using, is the policies function, they report that it's great for all their corporate policies and procedures.

**What do you dislike about usecure?**

Initially we didn't like the setup process for whitelisting IP addresses to ensure that Phishing simulations got delivered. This isn't an issue anymore as usecure have introduced "Direct Injection".

**What problems is usecure solving and how is that benefiting you?**

As an MSP we provision usecure for our customers, it's a very valuable tool to help our clients to improve their cyber security awareness.

  ### 8. Excellent product with some exceptional features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2023

**What do you like best about usecure?**

- Does as it says on the Tin.
- Very helpful marketing materials.
- Plugs a missing gap in most organisational CberSecurity framework.
- Competitively priced products
- Brilliant training and support

**What do you dislike about usecure?**

The initial assessemt could be split in to two groups. Quick and Full. I acknowledge that it impacts on which area of cyber-security you will benefit from seeing first when you are sent your first security awareness training modules
Apart from that,Excellent product.

**What problems is usecure solving and how is that benefiting you?**

It is a positive tool for helping customers measure, resolve and raise the Human Risk Management  company baseline. It supports ISO 27000 certification (Regular Staff Training)

  ### 9. easy to deploy and use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jose R. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 08, 2022

**What do you like best about usecure?**

The avility of auto-enroll compromises users

**What do you dislike about usecure?**

the format of reports are very basic to present our customers

**Recommendations to others considering usecure:**

you need to work in the executive reports

**What problems is usecure solving and how is that benefiting you?**

phishing campains automatizaded for all my company

**Official Response from Jordan Daly:**

> Thank you for leaving a review, Jose! Brilliant to see you're a fan of the AutoEnrol feature. Further enhancements to usecure's reporting are also planned on our roadmap :) We'll keep you updated on any new features/enhancements through our monthly email!

- Jordan.


  ### 10. Simple, effective and well priced

**Rating:** 4.5/5.0 stars

**Reviewed by:** Darren M. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2023

**What do you like best about usecure?**

Simple to understand
Simple to configure
Quick support when needed
Flexible licensing
Lots of resources for marketing

**What do you dislike about usecure?**

Nothing major so far. Could always do with more training resources for specific region, but the selection is good.

**What problems is usecure solving and how is that benefiting you?**

Providing security training to our staff and clients. Improving overall security awareness and identifying trainin opportunities.

  ### 11. Solid Security awareness training platform with Phishing Testing and more

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt D. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 06, 2023

**What do you like best about usecure?**

Security awareness training platform thats really easy to use.   Great feedback from clients.  Not only has Usecure improved our clients cyber security awareness but its also improved ours.

**What do you dislike about usecure?**

Nothing, no complaints . Does a very good job

**What problems is usecure solving and how is that benefiting you?**

Usecure is the first line of defence, training users and helping them stay one step ahead of cyber criminals and malware / phishing / exploits and security risks.

  ### 12. Good scope of security covered

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marcus R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 18, 2023

**What do you like best about usecure?**

Easy for users to use and for admins to see how far users have got on the course.  Links into 365 for easy enrollment

**What do you dislike about usecure?**

Initial onboarding questionnaire is fairly long and takes more time to complete than the courses which come afterwards.

**What problems is usecure solving and how is that benefiting you?**

Users need educating about IT security and this ticks all the boxes

  ### 13. user-friendly client dashboard

**Rating:** 4.5/5.0 stars

**Reviewed by:** Giusi M. | Internet, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 20, 2023

**What do you like best about usecure?**

The concept of automatic enrollment for security training is appealing. The provided insights and statistical reporting are exceptional, and the pricing is remarkably competitive.

**What do you dislike about usecure?**

Absolutely nothing to worry about - the entire platform operates smoothly and comes at an incredibly affordable cost that won't strain anyone's IT budget.

**What problems is usecure solving and how is that benefiting you?**

Set up training modules before launching your phishing simulation.

**Official Response from Kerryn Zendera:**

> Hi Giuse, thank you for your kind words! We're delighted to hear that you find our platform smooth and affordable. We strive to provide a user-friendly experience at a competitive cost. We appreciate your support!

- Kerryn Zendera

  ### 14. Great product with comprehensive training courses and policy templates

**Rating:** 5.0/5.0 stars

**Reviewed by:** Barry H. | IT consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2023

**What do you like best about usecure?**

The flexibility to synchronise with M365 to sync all users and new users and then automatic provision of training courses and the policy management. Certainlky very useful with Cybber Essentials recomendations

**What do you dislike about usecure?**

Not sure I've found anything yet not to like.

**What problems is usecure solving and how is that benefiting you?**

This helps achieves cyber security and training requirements

  ### 15. Very handy tools

**Rating:** 3.5/5.0 stars

**Reviewed by:** Mitch P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2023

**What do you like best about usecure?**

The training courses are very useful and informative. Gives a good idea of what an organisation's phishing stance is.

**What do you dislike about usecure?**

Video format does not scale well. Tiny on larger displays.

**What problems is usecure solving and how is that benefiting you?**

Discovering which staff are susceptible to being compromised and then providing training to bring them up to speed.

  ### 16. Usecure has helped our customers avoid phishing attacks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 10, 2023

**What do you like best about usecure?**

The automation aspect. It is great knowing that the service is always operating with minimal intervention from us as we go. We set the service up and identify gaps.

**What do you dislike about usecure?**

If I had to say something it would potentially be the user interface. Navigating through the billing settings and information can be a little bit difficult at times.

**What problems is usecure solving and how is that benefiting you?**

90% of security breaches are through employees. The awareness training aspect allows us to automatically train up new staff in IT and ensure that they do not breach the company

  ### 17. usecure a good security platform.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ishita Z. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2023

**What do you like best about usecure?**

Usecure offers a comprehensive and engaging training program that helps organizations to educate their employees on cybersecurity best practices, reduce the risk of cyber attacks, and improve their overall security posture.

**What do you dislike about usecure?**

There is nothing to dislike about usecure only things that can cause trouble are limited language support, lack of integration with other security tools, and cost as it is a paid platform.

**What problems is usecure solving and how is that benefiting you?**

Usecure helps organizations to address the critical cybersecurity challenge of employee awareness and education, which is essential for reducing the risk of cyber attacks and improving overall security posture.

  ### 18. Usecure, simple to use with power to grow.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mickael H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 06, 2023

**What do you like best about usecure?**

Simple to use, customisable, bite-size delivery, powerful reporting. This platform makes educating your workforce easy with its broad tools and reporting.

**What do you dislike about usecure?**

I have none. If there were one thing I would like to add, it would be a portal for users.

**What problems is usecure solving and how is that benefiting you?**

One of the pillars of a solid cyber defence is raising levels of awareness and educating staff about cyber security. Usecure does this beautifully.

  ### 19. Excellent Security tool for training users on how to be more secure

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 26, 2023

**What do you like best about usecure?**

The custom phishing tool and custom landing pages are so good for creating phishing emails. The ease of selecting a custom one or creating your own is very useful

**What do you dislike about usecure?**

I wish there were more templates ready for use on the platform, also maybe the the custom domains that the phishing emails come from could be expanded/ be able to be customised

**What problems is usecure solving and how is that benefiting you?**

Usecure is helping us tackle security awareness and making out staff more inclined to check the small details from external emails to avoid the trust from risking any compromised emails

  ### 20. Great platform and whitelabel customisable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wolf L. | COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2023

**What do you like best about usecure?**

Ability to resell, customise with own colours and logo, URL, custom campaigns

**What do you dislike about usecure?**

Nothing so far actually. Maybe the invoices could be more clear for international declaration

**What problems is usecure solving and how is that benefiting you?**

Making the cybersecurity awareness among our clients and users a lot better by finding intuitive, realistic examples of a potential threat

  ### 21. Simple but powerful and delivers effective training quickly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alan H. | Chief Operating Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 06, 2023

**What do you like best about usecure?**

The self administration is a godsend a extremely useful for starting new users on a training journey

**What do you dislike about usecure?**

Some better control is needed for manual course assignment. Cannot assign a course to a group for example, only ton individuals

**What problems is usecure solving and how is that benefiting you?**

Training users is the best way to help prevent ranswomware and uSecure bitesized content delivery is so effective for delivering the relevant information to staff

  ### 22. Great product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexander G. | IT Solutions Architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 05, 2022

**What do you like best about usecure?**

Support team was amazing. they were willing to help out at any step. Both my staff and clients felt more secure after the training

**What do you dislike about usecure?**

Nothing the product fit our need perfectly

**What problems is usecure solving and how is that benefiting you?**

Help us show clients the importance of training their staff to be more computer literate and the benefit it would bring.

**Official Response from Jordan Daly:**

> Thanks for leaving a usecure review, Alexander! Lovely to see you're happy with our support team :)

- Jordan.

  ### 23. uSecure - excellent product and support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Simon M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2023

**What do you like best about usecure?**

The support, both in terms of materials and account management, has been excellent.

**What do you dislike about usecure?**

There is very little to dislike about uSecure's product.

**What problems is usecure solving and how is that benefiting you?**

uSecure has improved our security awareness with very useful bit sized courses.  In addition, the phishing simulations have been extremely useful.

**Official Response from Kerryn Zendera:**

> Thanks for the kind words, Simon! We're so pleased to hear that both our support team and account management have made a strong impression. It’s great to know the bite-sized training and phishing simulations are helping boost your team’s security awareness. We appreciate your feedback and continued partnership!

  ### 24. User Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tom L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2023

**What do you like best about usecure?**

Quick and easy to setup when onboarding a new customer.

**What do you dislike about usecure?**

Gap analysis check can take too long for some users.

**What problems is usecure solving and how is that benefiting you?**

Teaching end users on how to be more safe and secure when using the internet and other online tools.

  ### 25. Flexible and simple security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steven B. | Account Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 18, 2023

**What do you like best about usecure?**

It's very much fit and forget, by syncing with Azure AD I don't have to think about anything else when onboarding new starters.

**What do you dislike about usecure?**

There is nothing to dislike in my opinion

**What problems is usecure solving and how is that benefiting you?**

It is ticking the boxes for cyber insurance

  ### 26. Nice and easy to use platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** simon h. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 17, 2023

**What do you like best about usecure?**

The Uphish portal is nice and easy to use and offers a good number of templates for deployment.

**What do you dislike about usecure?**

the upolicy area could do with the ability to export the policy templates and brand them for the client.

**What problems is usecure solving and how is that benefiting you?**

Allows us to maintain out ISO status by way of delivering relevant security training to the whole business.

  ### 27. Simple and effective cyber security product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dave S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 18, 2023

**What do you like best about usecure?**

Very simple and easy to use.  Simple to implement and manage for any size organisation.

**What do you dislike about usecure?**

Dubbing on some live video's aren't the best.

**What problems is usecure solving and how is that benefiting you?**

Distributing key cyber security awareness training to users in a non-intrusive and easily managed way.

  ### 28. USecure Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ben K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2023

**What do you like best about usecure?**

Easy to use admin console.  Provides simple but in-depth reports on user's progress.  Provides training for users to improve their security knowledge.  Excellent support.

**What do you dislike about usecure?**

Not any downside, dislikes or issues found.

**What problems is usecure solving and how is that benefiting you?**

Helping users\customers understand security risks and learning how to avoid them

  ### 29. Beneficial

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thomas P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2023

**What do you like best about usecure?**

Simple and easy to use for all levels of knowledge

**What do you dislike about usecure?**

Nothing to address, all works for everyone in my opinion.

**What problems is usecure solving and how is that benefiting you?**

Helps provide our customers and users simple training to prevent any attacks from users end.

  ### 30. uSecure have been very attentive and informative

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2023

**What do you like best about usecure?**

My favourite feature of the uSecure platform is customisable Phishing simulations that we can set up. For our customers to have access to this and set these up from an admin level give the end user complete control over what is sent.

I also really appreciate how good Tor Gudmestad (Account Manager) has been so far. Accommodating our internal training as well as running end-user demos for our customers, Tor has been superb!

**What do you dislike about usecure?**

There is not too much to say on the downsides of using uSecure!

**What problems is usecure solving and how is that benefiting you?**

Helping our customers identify which users within their company are 1. already exposed via dark web monitoring and 2. who they can target for specific training courses to make sure there is no exposure in the future

  ### 31. Works well for the features and benefits it provides us to support our clients.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jack G. | MD, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 06, 2023

**What do you like best about usecure?**

Low cost and relatively simple to use.  Also has a few additional modules that are relatively useful too

**What do you dislike about usecure?**

Still trying to get our heads on the navigation of the portal which can be quite challenging to rememebr at times.
Not overly keen on the security training graphic video content.

**What problems is usecure solving and how is that benefiting you?**

Security Awarenewess Training and Phishing simulations

  ### 32. Awesome product with a lot of customization and flexibility and is feature rich.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ash M. | D, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 21, 2022

**What do you like best about usecure?**

Number of unique modules and features combines into single tool.

**What do you dislike about usecure?**

Product awareness in the marketplace not up to the mark with some of the other products

**Recommendations to others considering usecure:**

Great product and definitely worth a demo and trial

**What problems is usecure solving and how is that benefiting you?**

Security training and reporting

**Official Response from Kerryn Zendera:**

> Hi Ash, thanks for the great review! We’re glad to hear you’re enjoying the range of features and flexibility usecure offers. Since your feedback, we’ve continued to expand the platform and increase visibility through partnerships and industry recognition - including being named a G2 Leader. We really appreciate the recommendation and your feedback!



  ### 33. Great product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Matt K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 04, 2023

**What do you like best about usecure?**

How easy it is to catch users out, and how Mach training is provided to help users going forward.

**What do you dislike about usecure?**

That I don't have access to setup trails for possible new clients.

**What problems is usecure solving and how is that benefiting you?**

Its making users more aware of emails they receive.

  ### 34. Good Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** ali M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 09, 2023

**What do you like best about usecure?**

Simple and easy to use, user friendly and intuative.

**What do you dislike about usecure?**

Slightly rough around the edges and could provide more features.

**What problems is usecure solving and how is that benefiting you?**

Helping to train our staff to be cyber vigiliant, allows us to maintaina  strong secureity posture at work

  ### 35. We use Usecure in our company and propose this product to our customers

**Rating:** 4.0/5.0 stars

**Reviewed by:** Françoise L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2023

**What do you like best about usecure?**

Ulearn lessons mainly for beginners. They're useful and funny.

**What do you dislike about usecure?**

Ubreach : not enough informations for risks

**What problems is usecure solving and how is that benefiting you?**

Awareness of cybersecurity risks. Better knowledge for our users and customers.

  ### 36. Excellent value, broad features, measurable results

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steve H. | Chief Information Security Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 03, 2022

**What do you like best about usecure?**

The very engaging cyber security training videos. Short and sweet (and often funny!), the videos have had a significant positive impact on user awareness regarding cyber security.

**What do you dislike about usecure?**

I honestly cannot think of anything that I do not like about the product. If I had to pick something, it would be only being able to use one logo to brand the user portal; being able to add our large logo and the smaller one would be possibly useful...

**What problems is usecure solving and how is that benefiting you?**

User security. 89% of attacks on a business are aimed at people, not computers, because people are easier to exploit. With the average breach costing £19,800 (set to rise in the coming years), we cannot afford to drop our guard. uSecure solves this problem by offering top tier cyber security training with an excellent dashboard to review and audit users' improvements and shortcomings.

**Official Response from Jordan Daly:**

> Thanks for leaving a review, Steve! Great to hear you're enjoying usecure's training videos - I'll pass on your feedback to our content team :) I'll also pass on your feedback regarding the ability to use a larger and smaller logo simultaneously within the app.

  ### 37. Staff Security Training made easy!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Benjamin D. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 06, 2023

**What do you like best about usecure?**

Enjoyable short courses that can be gamified within the company. The team actually enjoy learning about security and we have the peace of mind that they are learning!

**What do you dislike about usecure?**

The admin interface is a little confusing.

**What problems is usecure solving and how is that benefiting you?**

We use usecure to help inform our staff about potential threats and risks.

  ### 38. Best practiser for normal users

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anders H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2023

**What do you like best about usecure?**

It is pointing to accurate security problems, and learning users to avoid traps.

**What do you dislike about usecure?**

Nothing to complain about this tool at all !

**What problems is usecure solving and how is that benefiting you?**

Learning users to be more secure at the office.

  ### 39. Tor Gudmestad - Excellant support with Usecure!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Richard A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 25, 2023

**What do you like best about usecure?**

Very user friendly, easy to navigate. **

**What do you dislike about usecure?**

For what i use it for, was nothing to dislike

**What problems is usecure solving and how is that benefiting you?**

Usecure is making people more aware of what they are reading and pressing when receiving email simulations

  ### 40. Great usability, easy to navigate and access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 06, 2023

**What do you like best about usecure?**

Easy to enrol customers and have a quick overview of what data may be on the dark web. Phishing campaigns and Autophish easy to setup.

**What do you dislike about usecure?**

I haven't come across anything in particular that I would class as disliking.

**What problems is usecure solving and how is that benefiting you?**

Helping to train customers on what to expect from Phishing emails.

  ### 41. This program is really incredible.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mauricio L. | Software Systems Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 29, 2022

**What do you like best about usecure?**

This program is really incredible, the way in which we can train each of the new employees is natural and without external complications, it is really comfortable to execute each of the functions of usecure, the first tool that we put into operation to generate personalized campaigns and the management of each one of the reports is this program, as well as one of the best things that we fair about this program is its fair price and our reach, we are very pleased to know that we have the support of usecure to manifest in our business.

**What do you dislike about usecure?**

We are eager to see the new program updates, we want to be a little more informed of the status and results of the program, there are very few updates that this program undergoes, this is a point against this program since it does not allow you to have new trends that enrich the program and be on top against its main competition, we hope to see further improvements in a short time.

**What problems is usecure solving and how is that benefiting you?**

Usecure is a fantastic program that gives us the opportunity to create an adequate budget to acquire its services immediately, ready and easy to install, this program has a long list of useful tools for us, such as mainly the training courses that allow us to train and guide to new employees and colleagues promoted to new areas, usecure will be in charge of providing a pleasant and easy to understand experience for which type of user, this is generally a huge benefit for us since we get the most out of the technology of this program and the tools it offers us.

**Official Response from Kerryn Zendera:**

> Thanks for the kind words—we're so glad usecure has made onboarding and training smooth and impactful for your team! It’s great to hear you’re getting strong value from features like personalised campaigns, reporting, and our training tools. Since your review, we’ve released regular platform updates, including new courses and feature enhancements. Be sure to check out our monthly product roundups for the latest improvements!

  ### 42. uSecure experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 17, 2023

**What do you like best about usecure?**

All of its features. But what amazes me the most is the phishing simulation and the security awareness training.

**What do you dislike about usecure?**

Probably the uBreach since the scanning function is not yet realtime. But they already have it on their roadmap. So I am excited to see it.

**What problems is usecure solving and how is that benefiting you?**

It resolves the knowledge gaps of users in terms of cyber security awareness.

  ### 43. Great Training Platform for MSPs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2023

**What do you like best about usecure?**

Good Feature set
Great improvements
Dedication to continually improve
Account management has been very good for us

**What do you dislike about usecure?**

Some Features around reporting are not where they need to be yet, but im sure they will get there.

**What problems is usecure solving and how is that benefiting you?**

User Security Training is the main use for us now. will look at others in future.

**Official Response from Kerryn Zendera:**

> Thank you for your feedback! We’re delighted to hear that you appreciate our feature set and our commitment to continuous improvement, as well as the positive remarks about our account management. We are dedicated to enhancing our reporting features and are always looking for ways to better meet your needs. 

- Kerryn Zendera

  ### 44. Usecure is proving to be an excellent platform for us, with powerful and clever features.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adrian  K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 08, 2023

**What do you like best about usecure?**

The best parts of Usecure are the MSP management features, the personalised learning approach and the powerful reporting. It is the best platform in the market that we have seen.

**What do you dislike about usecure?**

We have not found anything we dislike about Usecure so far. Everything is working as promised.

**What problems is usecure solving and how is that benefiting you?**

Continuous, personalised user training for cyber security, with ease of managment and powerful reporting.

  ### 45. Excellent cyber awareness platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2023

**What do you like best about usecure?**

uSecure is easy to configure, administer, and use. Training videos are short but effective, and each has a 10-question test at the end to ensure the users have understood the topic. The topics are prioritised based on an initial assessment. The administration is very easy, especially compared to some competitive products. There's a good range of phishing templates and training videos.

**What do you dislike about usecure?**

There are no significant downsides to the product. We've reviewed and used others and this is the best.

**What problems is usecure solving and how is that benefiting you?**

uSecure helps educate users to be more aware of phishing scams.

  ### 46. Simple and efficient MSP platform for SAT, Phishing Simulations and more

**Rating:** 4.5/5.0 stars

**Reviewed by:** Elliott C. | Customer Success Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 18, 2022

**What do you like best about usecure?**

The Auto-Enrol feature makes it extremely easy to send out training courses without much management whatsoever. The Gap Analysis questionnaire is great for assigning training courses based on users' weaknesses. The Microsoft 365 integration is also a nice feature as it ensures any new user added to their active directory is enrolled on the Gap Analysis and subsequently enrolled on training courses without any tasks required by the Administrator. The ability to brand each outgoing email and each customer Admin portal is another cool feature, making the experience more personal to the customer. The feature which automatically enrols a user onto a training course of your choice when they're compromised by a phishing email is another example of how the continuous management of the portal is minimised.

**What do you dislike about usecure?**

It would be great to be able to download the uLearn and Risk Reports into a PDF, although their development team are already working on this improvement. A Google Workspace integration in the future would be a great addition as our client base uses both M365 and Google. Some more bulk action options would be cool too, such as resending training courses for any users who may have missed the first rollout date. Lastly, if I want to carry out a Human Risk Report for a new prospect whose IT environment we don't manage yet, we're unable to carry out the phishing simulation stage as it requires us to contact their existing IT service provider to ask them to whitelist uSecure's IP addresses and the selected sender domain. This, of course, isn't feasible as it creates too much friction for the prospect.

**What problems is usecure solving and how is that benefiting you?**

Multiple customers are struggling with security awareness and have been victims of breaches recently. uSecure's pre-loaded training courses and phishing simulations take away nearly all the manual groundwork required to kickstart a security awareness training campaign for clients. Some of our clients also recently enquired about seamless rollouts of company policies, which uSecure's uPolicy feature will help greatly with. 
Our company had a general issue of not having any solid data to present to clients who we did manual Dark Web Scans for. Now we can use uSecure's uBreach feature to carry out the scan and give us data in a presentable format ready to go for our customers.

**Official Response from Kerryn Zendera:**

> Hi Elliott, thanks for the detailed review and for highlighting how features like Auto Enrol, M365 integration, and phish-triggered training have helped streamline your client onboarding. Since your feedback, we’ve launched Google Workspace integration, added PDF reporting via Report Hub, and continued improving admin workflows—your request for more bulk actions is great feedback and has been shared with our product team. Thanks for helping us shape the platform!

  ### 47. Usecure is a great way to spread awareness of cyber security to all levels of knowledge.

**Rating:** 5.0/5.0 stars

**Reviewed by:** sarah d. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2023

**What do you like best about usecure?**

Usecure has helped our clients and their staff to understand the risks that a breach or compromise can cause, It has given them better knowledge on how to keep the business cyber secure.

**What do you dislike about usecure?**

If the customer has a generic email address such as sales@

**What problems is usecure solving and how is that benefiting you?**

Usecure helps reduce the risks of compromise for companies

  ### 48. Best Service and a reliable product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 03, 2023

**What do you like best about usecure?**

The service by our account manager. 
Bruno is one of the best people I've had to work with to produce a great product to our customers.

**What do you dislike about usecure?**

There is a small learning curve with the setup process that can catch you out if you're new to the platform.

**What problems is usecure solving and how is that benefiting you?**

We on sell it to our customers for user awareness training

  ### 49. uSecure helps keep our clients up to date with cyber training!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aaron N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2023

**What do you like best about usecure?**

Its easy to setup, everything is automated and our clients love using it and agree that bite size training is the way to go

**What do you dislike about usecure?**

Nothing comes to mind at present, we really like how you can custimise everything

**What problems is usecure solving and how is that benefiting you?**

Helping our clients keep secure by giving them regular training

  ### 50. uSecure user review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 03, 2023

**What do you like best about usecure?**

New Management reports. Functionality increases without making changes to the user experience - ease of use.

**What do you dislike about usecure?**

Can't think of any downsides - I'm sure there may be, but the team works to improve where we request it (to keep it real)!

**What problems is usecure solving and how is that benefiting you?**

Getting users to be aware of the many possible threats that come daily.


## usecure Discussions
  - [What is usecure used for?](https://www.g2.com/discussions/what-is-usecure-used-for)

- [View usecure pricing details and edition comparison](https://www.g2.com/products/usecure/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-07-25+08%3A01%3A52+-0500&secure%5Bsession_id%5D=77eed506-4339-4d0b-88ed-bbc922ca601c&secure%5Btoken%5D=71d02ca966527f30d775380f174add6278bf0b67fe957fbc0c57cf4d929f2dba&format=llm_user)
## usecure Integrations
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)

## usecure Features
**Assessment**
- Continuous Assessment
- Phishing Assessment
- Baselining

**Functionality**
- Monitoring - Deep Web
- Monitoring - Dark Web
- Analysis
- Ticketing
- Simple Search
- Leak Source
- Centralized Dashboard
- Real-Time Alerts

**Training**
- Content Library
- Interactive Training
- Gamification

**Administration**
- Risk-scoring
- Customization
- White-Labeling
- Reporting
- AI-generated Content

## Top usecure Alternatives
  - [KnowBe4 Security Awareness Training](https://www.g2.com/products/knowbe4-security-awareness-training/reviews) - 4.6/5.0 (2,363 reviews)
  - [Proofpoint ZenGuide](https://www.g2.com/products/proofpoint-zenguide/reviews) - 4.5/5.0 (330 reviews)
  - [MetaCompliance Security Awareness Training](https://www.g2.com/products/metacompliance-security-awareness-training/reviews) - 4.6/5.0 (1,116 reviews)

