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usecure Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

usecure Integrations

(5)
Verified by usecure

usecure Media

usecure Demo - Human Risk Reporting - Dashboard
Gain a high-level overview of your business's current human risk score, user training performance, phishing susceptibility and more.
usecure Demo - Fun & Story-Based - Security Awareness Micro-Training Course
Example of a usecure security awareness training video course.
usecure Demo - Human Risk Reporting Centre - Trends & Progress
The Performance Centre gives usecure admins an easier way to monitor changes in human risk over time, highlight key areas for improvement and manage internal stakeholder reports from one place.
usecure Demo - Gap Analysis - User Training Performance
View each user's competency level in core areas of information security.
usecure Demo - uPhish Template Library
Launch realistic phishing simulations in minutes straight from the pre-loaded uPhish library, or create a custom campaign.
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usecure Reviews (293)

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usecure Reviews (293)

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4.7
293 reviews

Pros & Cons

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MC
IT Support analyst
Mid-Market (51-1000 emp.)
"Easy to manage training facility with extras"
What do you like best about usecure?

Usecure is easy to administer. Enrollment is quick and easy. There are handy reports to keep track of Users progress.

We'll also be looking to uBreach soon. Review collected by and hosted on G2.com.

What do you dislike about usecure?

Nothing. Usecure keeps growing and new features are added. We now use Usecure to deliver our company policies to staff. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

Hi Michael, thank you for your fantastic review! We're thrilled to hear you find usecure easy to administer and that the reporting features are helpful for tracking user progress. We're also excited you're considering uBreach! It's great to know usecure is helping you identify knowledge gaps and deliver relevant training. We appreciate your feedback and are committed to continuing to add valuable features.

Verified User in Computer Software
AC
Mid-Market (51-1000 emp.)
"Cyberto is a Legend!"
What do you like best about usecure?

The training courses are really good and my staff all loved beating Cyberto during the tests. The content is delivered in a way that all staff can understand, it is original, isnt boring and gets the message across.

The phishing tests are also great and do test the users ability to catch out a scam email.

Best thing about both is you can sync your o365 tenant and new people are auto created and enrolled on a training course and also put forward for phishing tests. Review collected by and hosted on G2.com.

What do you dislike about usecure?

The phishing courses sent out were all the same to every member of staff and the range of domain names used to send the emails wasnt vast enough. It would be better if different phishing tests were sent out to the staff and not the exact same. This causes staff to tell others that the email was a training email. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

Hi there, thank you for the great review! We're glad to hear your staff enjoyed the training courses and had fun with Cyberto. It’s great that the content is engaging and that our auto-enrollment feature has made things easier for you!

We also appreciate your feedback regarding the phishing tests. We understand that variety is key to keeping things interesting, and we’ll definitely take your suggestion about diversifying the email domains into consideration for future updates.

If you have any more suggestions or need assistance, feel free to reach out. Thanks again for being a part of the usecure community!

- Kerryn

Corey S.
CS
Senior Data Privacy and Security Analyst
Small-Business (50 or fewer emp.)
"Usecure is a well supported, and quality built-for-MSP platform like no other we've found!"
What do you like best about usecure?

Being MSP focused, the amount of attention and effort put into providing resources like marketing and sales collateral was perhaps the best part of getting started. We were able to create a library of resources based on Usecures templates in hours and days rather than weeks and months. This allowed us to started selling quickly and easily. The features of the platform are well thought out and the onboarding process is incredbily well streamline, making implementation an absolute breeze. The automation features are also some of the best I've seen in a platform like this, meaning the administration time is absolutley minimal. Support has been incredibly repsonsive and helpful! Review collected by and hosted on G2.com.

What do you dislike about usecure?

Currently, the landing page domains and some of the tracking/measurement tools built into emails are less reliable than I would ideally like to see. While I have yet to have any issues with clients, it is noted in the tool that many domains may get caught by basic browser detections and blocked, making testing ineffective. Bitdefender as tends to block much of the provided domains and tracking metrics, so configuring AV whitelists as part of your client configurations should be considered during onboarding. Review collected by and hosted on G2.com.

Response from Anna Cunningham of usecure

Thank you for sharing your experience with us Corey! We're so pleased to hear that you found our MSP-focused resources and onboarding process helpful in quickly getting started and that usecure has been beneficial in providing cost-effective and high-quality services to your clients.

We appreciate your valuable feedback on configuring AV whitelists as part of the client configurations and we will take this into account for future onboarding.

- Anna

AA
CEO/Owner
Small-Business (50 or fewer emp.)
"Great product!!!"
What do you like best about usecure?

Policy management is a stand out feature. Looks for active known breaches. Policy management is a great feature and value. Tests your security and users for only a few bucks. Custom phishing is great and lets you know if clients are clicking things they should not. Review collected by and hosted on G2.com.

What do you dislike about usecure?

I do not have any dislikes yet at the moment. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

Hi Amy, thank you for the fantastic review! We're thrilled you find the policy management feature so valuable, and that you're seeing the benefits of active training and phishing testing for your clients.

RG
Dev Ops Engineer
Small-Business (50 or fewer emp.)
"A simple solution"
What do you like best about usecure?

The fact that it comes with lesson plans already created and that these get tailored to each user based on their performance. The auto-phish feature is really nice as it allows one to set up a phishing testing/training program in a few minutes. Review collected by and hosted on G2.com.

What do you dislike about usecure?

I wish there was more information on the "users" page. Customizable columns would be nice so I can rapidly see where everyone is at in a single glance. Review collected by and hosted on G2.com.

Response from Anna Cunningham of usecure

Hi Richard, thanks for leaving a review. It's great to hear that usecure is solving your employee security training needs efficiently. We're thrilled to hear you are benefitting from the Gap Analysis questionnaire and the Auto-Phish feature. We appreciate your suggestion for customizable columns in the Users page and your feedback has been passed on to our product team for consideration.

- Anna

SP
Cyber Security Consultant
Small-Business (50 or fewer emp.)
"Email security that allows you to feel confident"
What do you like best about usecure?

The platform is very user-friendly and easy to navigate around. The loading times have also been quick for me. It's very quick to enroll new customers and implement into their cyber security setup. I've also found the training topics to be vast and it keeps up with current events. Review collected by and hosted on G2.com.

What do you dislike about usecure?

The lower level training exercises are sometimes too low level, and there could still be more information included. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

Hi Sam, thanks so much for your wonderful review! It's great to hear that usecure has made security training and compliance seamless for your team. We also appreciate your feedback on the lower-level training exercises. Our team is always working to keep training relevant and effective, so we’ll definitely keep your insights in mind for future updates.

- Kerryn

Verified User in Computer Software
AC
Mid-Market (51-1000 emp.)
"It's a really good service, there's a lot of training course from lots of areas."
What do you like best about usecure?

Really easy system to use, with courses sent to your email address. The admin side is great as well, as it's simple to select a course.

Also it was easy to implement, it was pretty much out of the box. Review collected by and hosted on G2.com.

What do you dislike about usecure?

There's nothing i'd say I dislike. Some of the courses can be in american language but that's a small thing Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

Thanks so much for the kind words! We’re glad to hear that usecure has been easy to implement and manage, and that the course variety is hitting the mark for your team. Noted on the language-we’re always working to make content as globally accessible as possible. If you ever have content suggestions, feel free to reach out to your account manager or drop us a line!

DN
Sytems Engineer
Mid-Market (51-1000 emp.)
"Simple and easy to use application"
What do you like best about usecure?

Automated videos tailored to users to ensure relevant topics are generated for that particular user. Review collected by and hosted on G2.com.

What do you dislike about usecure?

The report about individul users. It's not easy to generate per user reports. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

Hi David, thanks for your review! It’s great to hear that you find usecure simple to use and that the automated, tailored training is helping keep cybersecurity relevant for your team.

We appreciate your feedback on user reports. We're always looking for ways to improve, so we'll take this into account as we continue refining the platform. If you ever need help navigating reports, our support team is happy to assist!

Thanks for choosing usecure to strengthen your team’s cyber defense.

Ryan R.
RR
President
Small-Business (50 or fewer emp.)
"Simple and Effective"
What do you like best about usecure?

Usecure was easy to configure and deploy. Has the features snecessary for any business to stay up to date on relevant information. The phishing simulations are easily configurable and the templates can make it even easier. They have always been easy to reach and offered plenty of support during onboarding. I have only deployed it in a Microsoft echosystem but I'd assume it's just as easy with Google. Review collected by and hosted on G2.com.

What do you dislike about usecure?

There could be more templates for phishing simulation deployments to make it even easier. Also, I wish the automatic trainings that are assigned could have a prioritization so that we can push a topic to the front without disrupting the automation. Review collected by and hosted on G2.com.

Response from Anna Cunningham of usecure

Hello Ryan, thanks for your positive feedback on usecure's ease of configuration and deployment, as well as the support provided during onboarding. We understand your suggestions for more phishing simulation templates and we are currently working on creating new templates. With regards to the prioritisation of certain topics for automatic training, we'll take this into consideration for future uPhish enhancements. However for now, you can also manually enrol users in a particular course you wish to prioritise either in Users and clicking on the action items arrow, or in the uLearn course library, and selecting enrol users. I hope this helps! For any further support or feature suggestions, let us know in the messenger chat.

- Anna

Verified User in Computer & Network Security
EC
Enterprise (> 1000 emp.)
"It’s simple to automate cybersecurity knowledge for the staff."
What do you like best about usecure?

usecure is a user-friendly platform that simplifies boosting your team’s cybersecurity awareness. It saves time by automating tasks like user enrollment and phishing simulations, and integrates seamlessly with Microsoft 365 and Google Workspace. The training programs are tailored to each user’s performance, ensuring effective learning. Realistic phishing tests help your team recognize and handle threats, while detailed reports track progress and compliance. Plus, the customer support is excellent, with plenty of resources to help you get the most out of the platform. Overall, usecure makes it easy to keep your team informed and prepared, reducing the risk of cyber threats. Review collected by and hosted on G2.com.

What do you dislike about usecure?

The ability to use uBreach for our salesteam.

But i heard it´s on the way. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

Thank you for your thoughtful review! We’re delighted to hear that usecure has been a user-friendly solution for boosting your team’s cybersecurity awareness and that our automation features and phishing simulations have been valuable to you.

We noticed your feedback on using uBreach with your sales team and would love to learn more about your needs in that area. Please feel free to get in touch so we can discuss our latest uBreach Pro enhancements and explore how it might best support your goals.

Thanks again for choosing usecure!

- Kerryn Zendera

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

7 months

Average Discount

15%

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usecure Features
Continuous Assesment
Phishing Assesment
Baselining
Content Library
Interactive Training
Gamification
Risk-scoring
Customization
White-Labeling
Monitoring - Deep Web
Monitoring - Dark Web
Analysis
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