---
title: usecure Reviews
meta_title: 'usecure Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 330 reviews by the users' company size, role or industry
  to find out how usecure works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 330
  scale: '5'
date_modified: '2026-07-20'
parent_category:
  name: Vulnerability Management
  url: https://www.g2.com/categories/vulnerability-management
---

# usecure Reviews
**Vendor:** usecure  
**Category:** [Security Awareness Training Software](https://www.g2.com/categories/security-awareness-training)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 330
## About usecure
usecure is leading the evolution of Human Risk Intelligence (HRI), helping MSPs and internal IT teams identify, reduce, and manage human cyber risk against today's modern threat landscape. By bringing adaptive awareness training, AI-based phishing simulations, simplified policy management, actionable dark web monitoring, and user risk indicators together into a clearer intelligence layer, usecure gives organisations a better way to see where exposure is building, prioritise what to fix first, and prove progress over time. Built for measurable outcomes, compliance readiness, and scalable delivery, usecure works whether you are running one tenant or hundreds. For MSPs, that creates a stronger, more repeatable security service. For internal IT teams, it provides a clearer way to reduce risk and strengthen compliance readiness without adding unnecessary overhead. Trusted by 2,000+ MSPs and 15,000+ companies worldwide. Key capabilities include: - Human Risk Intelligence, usecure's unique framework that turns fragmented activity and hidden user risk signals into insight, prioritised action, and proof of improvement - Adaptive security awareness training tailored to each user's risk profile - AI-based phishing simulations that test behaviour and strengthen resilience - Dark web and credential monitoring with actionable alerts - Simplified policy management with tracking and support for audit readiness - Multi-tenant automation, reporting, and integrations for scalable delivery



## usecure Pros & Cons
**What users like:**

- Users find the **ease of use** of usecure beneficial, appreciating its simplicity for both administrators and learners. (31 reviews)
- Users commend the **easy setup** of usecure, praising its user-friendly configuration wizards and supportive resources. (15 reviews)
- Users value the **educational content** of usecure, appreciating its engaging and easy-to-digest training materials. (12 reviews)
- Users value the **effortless automation** of phishing trainings, making security management straightforward and effective. (12 reviews)
- Users value the **effective threat detection** of usecure, noting its impressive performance in identifying security breaches. (12 reviews)
- Insights (10 reviews)
- Simple (9 reviews)
- Users value the **easy-to-use training interface** of usecure, simplifying security awareness rollout for IT teams. (9 reviews)
- Aware (8 reviews)
- Users value the **quick and professional customer support** of uSecure, consistently receiving timely assistance when needed. (8 reviews)

**What users dislike:**

- Users find the **inadequate reporting** system confusing and suggest improvements for better organization and speed. (6 reviews)
- Users find the **poor reporting** confusing and unhelpful, obscuring true organizational weaknesses and affecting usability. (6 reviews)
- Users express concern about **insufficient information** and lack of consistent training, hindering effective learning and awareness. (5 reviews)
- Users note a **lack of features** in Usecure, specifically in advanced reporting and localization support. (3 reviews)
- Users desire more **customization options** for training content and phishing simulations to meet specific needs. (3 reviews)
- Users find the **limited features** of Usecure hinder progress and wish for more intuitive options and integrations. (3 reviews)
- Users find the **phishing simulation features lacking** in cultural context and setup difficulties affect overall effectiveness. (3 reviews)
- Poor Video Content (3 reviews)
- Course Quality (2 reviews)
- Integration Issues (2 reviews)

## usecure Reviews
  ### 1. Outstanding Service and Expertise

**Rating:** 5.0/5.0 stars

**Reviewed by:** jack m. | CTO, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2024

**What do you like best about usecure?**

I’ve had a great experience with Usecure. Their platform is incredibly easy to use, making our security management seamless and efficient. A special shoutout to Joanna, who has been extremely helpful and always available whenever we need assistance. Her support has been invaluable. Highly recommend this company for my clients

**What do you dislike about usecure?**

Honestly, there's nothing I dislike about Usecure. They consistently deliver top-notch service, and their platform is user-friendly and reliable.. Joanna's support has been outstanding, and we couldn't be more satisfied with our experience.

**What problems is usecure solving and how is that benefiting you?**

usecure is solving the critical issue of cybersecurity awareness within my clients. Their platform effectively educates non technical people on potential threats and best practices

**Official Response from Anna Cunningham:**

> Hello Jack, we are thrilled to hear that you have had an outstanding experience with usecure and that Joanna's support has been invaluable to your organisation. Thank you so much for the positive feedback and for recommending us to your clients!

- Anna

  ### 2. Usecure Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Joy T. | Cybersecurity specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 28, 2025

**What do you like best about usecure?**

Its security features and simulation environment

**What do you dislike about usecure?**

Its ability to quarantine alot of emails even those that are legit

**What problems is usecure solving and how is that benefiting you?**

Its solving phishing attacks and employee user awareness

**Official Response from Kerryn Zendera:**

> Hi Joy, thank you for your feedback! We're glad to hear that you appreciate our security features and simulation environment. We're constantly working to improve our platform, and your feedback is valuable. We have plenty of resources to help you overcome any challenges you might be experiencing. Please don't hesitate to reach out to your account manager or us directly so we can assist you.

  ### 3. Dynamic, Flexible and Affordable!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 05, 2024

**What do you like best about usecure?**

In my search for effective cybersecurity solutions, I was keenly aware that the biggest threat often lies with the end user. I needed a platform that could effectively address this human risk factor while being flexible and easy to integrate. Usecure emerged as the perfect solution, providing not only top-notch Security Awareness Training and simulated phishing but also a host of additional features that I hadn’t anticipated. The platform’s advanced Dark Web Monitoring and streamlined Policy Management were unexpected bonuses that have significantly enhanced our security posture. With its user-friendly setup and flexible billing process, Usecure has not only met but exceeded our expectations, delivering a robust and adaptable solution to our security training needs.

**What do you dislike about usecure?**

Lake of MSP reporting and ressources for follow ups with the clients. I feel a tiny bit on my one regarding the long terme life cicle of the solution. How do I reach my client for follow ups aftre 3 months, what data should I use to have de maximum impact? How to convince them to keep it alive after a while when stats clearly indicate that participation rates are going down?

**What problems is usecure solving and how is that benefiting you?**

Eases my training process to transfer basic knoledge to a great number of users quickly, and provide with a scalable billing mechanism to keep thing moving forward with the number of clients added to the platform with the years.

**Official Response from Anna Cunningham:**

> Hello and thank you so much for your feedback. We're glad to hear that usecure has been able to meet and exceed your expectations! We understand the importance of MSP reporting and resources for client follow-ups. Please reach out to us via the messenger chat  and we will be more than happy to assist you with your queries regarding the long term lifecycle of the solution.
- Anna

  ### 4. Very helpful in streamlining some of our processes and easy to setup and use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 28, 2025

**What do you like best about usecure?**

Ease of use and setup. We use it for sharing and signing internal policies and for the security awareness training which workd very well for us.

**What do you dislike about usecure?**

There were a couple of things I would have liked to customize but couldn't, nothing that holds us back from getting the full benefits of the platform though.

**What problems is usecure solving and how is that benefiting you?**

Ensuring our whole team undergoes regular security awareness training

**Official Response from Kerryn Zendera:**

> Thank you for the great review! We're delighted usecure has streamlined your processes and that you find it easy to set up and use for both policy management and security awareness training. We appreciate your feedback about customization options, and we'd love to hear more about the specific customizations you'd like to see.  Please feel free to share more details with us here or reach out to your account manager directly so we can explore these further.

  ### 5. Effective and User-Friendly Security Awareness Platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Luka Z. | VP of InfoSec, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 23, 2024

**What do you like best about usecure?**

usecure.io offers an intuitive and user-friendly platform that simplifies the process of delivering security awareness training. The automated training modules and phishing simulations are well-designed, making it easy to educate employees on cybersecurity best practices. The reporting and analytics are also robust, providing clear insights into employee progress and areas for improvement.

**What do you dislike about usecure?**

The customization options for training modules could be more flexible, especially for organizations with unique needs.

**What problems is usecure solving and how is that benefiting you?**

usecure.io solves the challenge of keeping employees aware of cybersecurity threats. By automating training and phishing simulations, it helps reduce security risks, leading to a safer work environment and better protection against potential breaches.

**Official Response from Anna Cunningham:**

> Hello Luka, thanks so much for your review! It's great to hear usecure is helping reduce security risks and that you're gaining value from our automated training, phishing simulations and reporting features. With regards to customisation options for the training modules, it is possible to customise the courses available in the course library. Just go to uLearn > Course Library and click on the duplicate icon for the course you want to customise. It will then be available in uLearn > Course Builder where you can click on the action items arrow and customise the training module. I hope this helps! For further assistance please feel free to reach out to us in the messenger chat.

- Anna

  ### 6. Usecure end User Security Training

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steve B. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2024

**What do you like best about usecure?**

we have implemented Usecure to over 100 end points acorss multiple clients, and have very happy with the results so far.  It was very easy to setup and get the end users enrolled.  the ability to assin users to a group so that the entire organaztion is not enrolled at once is a big plus.  

The customer responce has been overwhelming postive.  the courses are short and to the point. in addition the weekly reports are very helpfull in ensuring the end users are staying on top of their training.

**What do you dislike about usecure?**

The biggest issue we have  is that the reporting is a little klunky, you have to click around to find the information you are looking for, and a lot of the clicks are dead ends...

**What problems is usecure solving and how is that benefiting you?**

we have had multiple clients that have been phished.  the end user training is going a long way to prevent that.

**Official Response from Anna Cunningham:**

> Thank you Steve for sharing your positive experience! We're thrilled to hear that the training has been effective in preventing phishing incidents. We appreciate your feedback about the reporting feature and will take this into consideration in our ongoing improvements to the platform.

- Anna

  ### 7. Simple, user friendly  SAT

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 28, 2025

**What do you like best about usecure?**

Although it's cartoon based, it's a lot less cheesy than some of it's counterparts

**What do you dislike about usecure?**

I would like to more live action videos with real people rather than cartoons.

**What problems is usecure solving and how is that benefiting you?**

As a MSP/MSSP I like to ability to generate Human Risk Reports as a prospecting tool.  We are also using the Security Awareness Training internally as part of our cyber security practices

**Official Response from Kerryn Zendera:**

> Thank you for the great review! We're glad you find usecure simple and user-friendly. We appreciate your feedback regarding the desire for more live-action videos and will pass this on to our team.  It's fantastic to hear how you're using the Human Risk Reports as a prospecting tool and the Security Awareness Training internally – these are exactly the benefits we aim for!

  ### 8. Great way to train and keep information security on staff minds in a regular relevant & simple way.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 26, 2025

**What do you like best about usecure?**

It's really simple to use and the feedback is great.

**What do you dislike about usecure?**

I can't really think of anything I dislike - it's great!

**What problems is usecure solving and how is that benefiting you?**

Regular, practical training of staff on information security.

**Official Response from Kerryn Zendera:**

> Thanks so much for the great feedback! We're glad to hear usecure is helping you deliver regular, practical training and that the platform's simplicity and feedback are hitting the mark. It’s great to be part of your ongoing security awareness efforts.


  ### 9. Great Platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2025

**What do you like best about usecure?**

The phishing platform is really easy to use, and there is a decent amount of templates. The ability to create bespoke campaigns is also a great touch.

**What do you dislike about usecure?**

An ability to import powerpoint slides into the ulearn areas would be great

**What problems is usecure solving and how is that benefiting you?**

This allows us to track and manage user compliance and deliver appropriate targeted training to users.

**Official Response from Kerryn Zendera:**

> Thank you for the great review! We're glad you find the platform easy to use and appreciate the bespoke campaign creation.  We've noted your suggestion about PowerPoint slide imports for uLearn and will pass it along to our internal team for consideration.

  ### 10. Usecure helped me to be cautious about the internet

**Rating:** 5.0/5.0 stars

**Reviewed by:** Juan Maria C. | Administrative Services Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 24, 2024

**What do you like best about usecure?**

Constant training helps you remember and keep in mind that any page on the Internet can be dangerous.

Thanks to Usecure, I have learned to be cautious regarding the security of information and to confirm doubts.

The platform presents many challenges to learn in a simple but effective way about information security and even physics.

We use it every month and it is easy to work with. The first time it was used in the company, it was easy to synchronize with the mail.

**What do you dislike about usecure?**

So far I find it very helpful and I have not confirmed, at least from my perspective, anything that I dislike.

**What problems is usecure solving and how is that benefiting you?**

Primarily, cyberattacks or threats help in recognizing these problems, where to find them, and how to deal with them if you identify one. 

This benefits us because it prevents the company's information from being compromised and does not affect its performance.

**Official Response from Anna Cunningham:**

> Hello Juan, it's great to hear that usecure has been helpful for you in learning about information security and staying cautious about potential cyber threats. Thank you for your review!

- Anna

  ### 11. Usecure for Cyber Awareness training

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2025

**What do you like best about usecure?**

Usecure is very easy to use as a user and also as an administrator to create awareness courses for training.

**What do you dislike about usecure?**

We may need more video related training templates in Usecure.

**What problems is usecure solving and how is that benefiting you?**

Usecure helps in training our users about the threats related cyber scams and phishing and protect thier information against such scams.

**Official Response from Kerryn Zendera:**

> Thank you for the great review! We're glad you find usecure easy to use. We appreciate your feedback regarding more video training templates. While we currently offer a wide range of training templates, we'll pass your request for additional video content on to our team for consideration.

  ### 12. Small Internal IT team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2025

**What do you like best about usecure?**

Its very simple to setup and use. We have been able to set this up and rollout in less than an hour. Very easy to integrate with Microsoft 365.

**What do you dislike about usecure?**

Not really anything. The product does what its meant for.

**What problems is usecure solving and how is that benefiting you?**

Training staff mostly on Phishing emails.

**Official Response from Kerryn Zendera:**

> We appreciate your feedback and are happy to hear that usecure has met your expectations in terms of simplicity and effectiveness in training your staff on phishing emails.

  ### 13. Great Overall End User InfoSec Training Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael F. | Vice President Information Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 08, 2024

**What do you like best about usecure?**

Usecures gap analysis approach to end user training, concentrating on thier weakest apsects first. The support team for the initial onboarding was allow great.  Our account team was there to help us every step of the way.

**What do you dislike about usecure?**

Navigating between clients can at times be clunky.

**What problems is usecure solving and how is that benefiting you?**

Usecure is helping us in a few ways.  First, its helping us secure our environment by training our end users in infosec best practices as well as testing thier knowledge through phishing campaigns.  Secondly, its keeping us in compliance by administering the required training our framworks require.

**Official Response from Anna Cunningham:**

> Hi Michael, Thanks for your review and for highlighting the benefits of usecure in securing your environment and keeping your organization in compliance. We'll take your feedback about navigating between clients into consideration as we continue to improve our platform.

- Anna


  ### 14. Very Good CSAT Solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Roy P. | Director, Managed Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2024

**What do you like best about usecure?**

One of the few CSAT solutions that bill in CAD and offer Canadian focused cyber security awareness training.
Very easy to setup and with it's integration with Azure AD alot of the management is automated once you've completed your initial setup.

**What do you dislike about usecure?**

None but one thing I would mention is since they are based out of the UK you may find meeting times may be scheduled later than ususal if you are in North America.

**What problems is usecure solving and how is that benefiting you?**

Provides a good training solution that is consistenly updated to reflect current trends.

**Official Response from Anna Cunningham:**

> Hello Roy, we're pleased to hear that you find our CSAT solution valuable and reflective of current trends. We understand the time zone challenge and will work to ensure that it does not impact your experience with us.

- Anna

  ### 15. uSecure Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2025

**What do you like best about usecure?**

The ulearn feature is good for engaging staff in cyber security training and the product is easy to use.

**What do you dislike about usecure?**

Nothing comes to mind at this time, the product works as intended.

**What problems is usecure solving and how is that benefiting you?**

Employee security awareness training.

**Official Response from Kerryn Zendera:**

> Thanks for your review! It’s great to hear that you’re finding uLearn engaging and that usecure is easy to use. We’re all about making security awareness training simple and effective, so it’s awesome to know it’s working well for you.

If you ever have any feedback or ideas on how we can improve, we’re always happy to hear them. Thanks for being a usecure user!


  ### 16. Good tool to raise users awarnes

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2025

**What do you like best about usecure?**

Readily available templates and landing pages to be used.

**What do you dislike about usecure?**

The user management interface is not good.

**What problems is usecure solving and how is that benefiting you?**

It help me get a better understanding of how my users will interacte with potential phisings and give me the option to train them.

**Official Response from Kerryn Zendera:**

> Thank you for your feedback! We're happy you're finding the templates and landing pages useful. We appreciate your feedback on the user management interface and would love to hear more. Could you please share some specific details about what you'd like to see improved? We value your input and are always looking for ways to enhance the user experience.  You can share those details here, or reach out to your account manager or us directly for a more in-depth discussion.

  ### 17. Very easy to use platform at a great price.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anto B. | Business Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2024

**What do you like best about usecure?**

Very great pricepoint for security awareness training.  Can't really beat it for all the features it gives you. It was very easy to implement and their support was helpful through the process.

**What do you dislike about usecure?**

The admin panel took some getting used to,, but eventually figured out how to use it.

**What problems is usecure solving and how is that benefiting you?**

usecure enables us as an MSP to offer security awareness training to our clients. Some need it as a requirement, and some simply understand how important it is to keep our teams educated.

**Official Response from Anna Cunningham:**

> Hello Anto, thank you for your feedback! We're pleased to hear that you find our platform easy to use and at a great price and that our support was helpful during the implementation process. Thanks for your feedback on navigating the admin panel too, we're currently working to improve user experience navigating the platform for new users with a particular focus on the admin panel and the settings for MSPs. For any future queries or assistance you may need, please feel free to reach out to us via the chat, we'd be more than happy to help!

- Anna

  ### 18. Very good and user friendly platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2025

**What do you like best about usecure?**

Auto enrolment and Gap Analysis. UI is okay too, with room for improvment.

**What do you dislike about usecure?**

The low speed of some pages, such as Users or reporting.

**What problems is usecure solving and how is that benefiting you?**

Staff training and phishing campaigns.

**Official Response from Kerryn Zendera:**

> Thank you for sharing your thoughts! We're thrilled to hear you're finding usecure user-friendly and that features like auto-enrollment and gap analysis are helpful. We’re always working to improve and have some exciting updates on the way. If there’s anything else you’d like to see, let us know—we’d love your input!

  ### 19. Highly Recommended

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Services | Enterprise (> 1000 emp.)

**Reviewed Date:** January 29, 2025

**What do you like best about usecure?**

The training material is excellent and users find it user-friendly and easy to understand. We received great feedback from the users.

**What do you dislike about usecure?**

To me, there is no downside, i would highly recommend it

**What problems is usecure solving and how is that benefiting you?**

Phishing attempts!

**Official Response from Kerryn Zendera:**

> We're so happy to hear your users find the training material excellent and easy to understand! Thank you for the highly recommended review, and we appreciate you highlighting how usecure is helping combat phishing attempts.

  ### 20. Very User friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2024

**What do you like best about usecure?**

We find usecure very easy to manage, implement to our customers and easy to explain to our customers. Our customers also find it easy to follow and use. The costomer support from our Account Manager is the best we have seen. He is ready to help in every way possible whenever we need it. The ease of integration with 365 makes it very easy for us to set up another customer and their employees.

**What do you dislike about usecure?**

The emails that are sentout for the courses somewhat look plain and somewhat like spam itself. We also wish that there was a way to tell that actually next course is different than one that was already taken. Customers sometimes thing they have already taken it when it but it is the next level of security.

**What problems is usecure solving and how is that benefiting you?**

We are able to make sure our clients are getting the proper training and is helping keeping them safe.

**Official Response from Anna Cunningham:**

> Thank you for sharing your positive experience with usecure! It's great to hear that the ease of integration with Microsoft 365 has been beneficial for setting up your customers and their end users. We're really happy to hear that the support you receive from your Account Manager is exceptional, we value our customers highly and our Account Managers strive for the best customer experience - thanks so much for the feedback! We understand your concerns about the email appearance and course differentiation, and we will take this into consideration for further product development.

- Anna

  ### 21. Easy to use and a lot more than phishing awareness.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about usecure?**

a lot of features available and very well priced

**What do you dislike about usecure?**

i cannot think of any negatives to report on.

**What problems is usecure solving and how is that benefiting you?**

educate clients staff.

**Official Response from Kerryn Zendera:**

> Thank you for your great feedback! We're so glad you're finding usecure easy to use and valuable beyond phishing awareness. It's great to hear that our platform is helping educate your clients' staff effectively.

  ### 22. Great learning product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Benjamin R. | IT Technicien, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2024

**What do you like best about usecure?**

Usecure offers 2 services that I like.

The first one is the learning, which have dynamics video easy to understand even for someon ewho is not in the domain

The other want is the phishing test, which basically help us to check if users are well trained or not.

**What do you dislike about usecure?**

Test are sometimes way to easy in the answer

**What problems is usecure solving and how is that benefiting you?**

It helps us mitigate futur problem that can occur and to make sure that every user is trained equally

**Official Response from Anna Cunningham:**

> Thanks for your review Benjamin! We're happy to hear that you're benefiting from the courses and phishing simulation feature. Your feedback about test difficulty is valuable to us and we will take this into account for future improvements.
- Anna

  ### 23. uSecure an intuitive security training platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jorge P. | Information Technology Service Desk Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 01, 2024

**What do you like best about usecure?**

The way uSecure presents its content is very user-friendly for those consuming it, and they are also very innovative in the way they make the content understandable to their consumers. The methods and the platform make it an indispensable tool for companies and their regular content to maintain a secure organization.

**What do you dislike about usecure?**

Some questions or content could be more precise.

**What problems is usecure solving and how is that benefiting you?**

Through uSecure, consume training content on preventive measures or actions to take in the broad spectrum of security, this helps keep my organization safe, as well as I can apply it to my personal sphere.

**Official Response from Anna Cunningham:**

> Hello Jorge, we're thrilled to hear that you find usecure's content presentation and methods innovative and valuable. Your feedback about the precision of some questions or content is duly noted, and we will strive to make improvements in that area. Thank you for choosing usecure for your security training needs!

- Anna

  ### 24. Cyber training made easy and in multiple languages

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2024

**What do you like best about usecure?**

The ease of use from the admin side and also for the end user. I can sync all the users from 365 so it's easy to get my clients up and running.  Our rep has always been able to help us with any issues and let's us know of all the new features.

**What do you dislike about usecure?**

Not that many downsides. Sometimes I have to sign up a user to a new class that was not auto-enrolled but that happens rarely.

**What problems is usecure solving and how is that benefiting you?**

Many of our clients are in the financial industry and their insurance companies require them to do cyber security training.  Usecure came along at the right time and offered exactly what we needed.

**Official Response from Anna Cunningham:**

> Thank you for your feedback on our platform and on your rep! We're glad to hear that you find usecure easy to use and the Microsoft 365 sync feature has added further value to your experience. With regards to users who are not auto-enrolled, this could be down to the timing of the course being sent out, the user having pending courses, or the auto-enrol feature not being enabled for that user. If you do encounter this again, please reach out to us via the support messenger and our team would be more than happy to help!

- Anna

  ### 25. best all round cyber security awareness & policy program

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 28, 2025

**What do you like best about usecure?**

completeness of governance tooling and training

**What do you dislike about usecure?**

robustness
lack of integrations
Ease of Use

**What problems is usecure solving and how is that benefiting you?**

writing policies more fast and provide adequant training programs

**Official Response from Kerryn Zendera:**

> Thank you for your feedback! We're glad to hear you find our governance tooling and training comprehensive. We understand the importance of integrations, and to clarify, usecure does offer integrations with both Microsoft 365 and Google Workspace.  We'd appreciate the opportunity to learn more about your specific experiences and any challenges you've faced. Please consider reaching out to your account manager or contacting us directly so we can discuss these points further and work towards improvements. We are committed to continuously improving our platform to better serve your needs.




  ### 26. Probably the easiest security win in the SMB space

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jer R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 10, 2024

**What do you like best about usecure?**

Our users love the quick, comprehensive training, and the villainous mascot, “Cyberto.”  With that bit of engagement and personal responsibility, our cybersecurity position leapt forward.  We also selected uSecure as our user security training provider because of the additional policy management features provided.  

It was very straight-forward to set up, integrating with our existing Office365 subscription.  We consulted phone support and the online chat to resolve issues, and they were very responsive.

**What do you dislike about usecure?**

Some of the new training videos use jarring AI voices, which are difficult to follow.

**What problems is usecure solving and how is that benefiting you?**

After a sobering penetration test revealed how security-illiterate some of our otherwise-intelligent staff members could be, we decided to augment our regular industry-centric training with something more general.  We selected uSecure because it checked all the boxes: training, breach monitoring, dashboard, reporting, and even added a bonus policy feature. Once we’d enrolled our entire staff, from C-level down, in the “gap-analysis” course, it was incredibly gratifying to watch our “risk score” plummet from orange to green in just a few months.  The results were palpable in other ways, too.  Our staff are correctly and confidently reporting phishing mails - simulated AND real.  And internet hygiene has improved too, according to our DNS reports.

**Official Response from Anna Cunningham:**

> Hi Jer, we're delighted to hear that usecure has helped improve your staff's security awareness and reduce your risk score. Thank you for choosing us and for your positive feedback on our training, breach monitoring, and policy features. We have noted your feedback about the AI voices in training videos and will take steps to enhance the user experience. We appreciate your support and are committed to continuously improving our services.

- Anna

  ### 27. A great solution that keeps client accounts in contact

**Rating:** 4.5/5.0 stars

**Reviewed by:** James S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about usecure?**

Winning clients and or prospects are great when won, but more difficult to maintain. uSecure is a great easy to use process that delivers real-time results and the ability to schedule and revisit your client on real-time value and posture of the client security posture.

**What do you dislike about usecure?**

Their leaked credential alerts was fairly old, but now updated, but at quite an enhanced cost. No factual confirmation of where the enhanced leaked credential data is being derived from.

**What problems is usecure solving and how is that benefiting you?**

Getting an actual real time 'litmus test' of your client or prospect of their security posture, by brand, user and security awareness. Unique phishing simulations and better security awareness training than others out there.

**Official Response from Anna Cunningham:**

> Hi James, we’re thrilled to hear that usecure is helping you win clients and deliver real-time results. Thank you for your feedback on the cost of our recently updated dark web monitoring feature. The leaked credential data is gathered from dark web chatrooms, hacking and dump sites and communities where breached data is published. Our enhanced solution expands on data sources, and prioritises the quality and relevance of the information gathered. With regards to maintaining clients, we are committed to improving our services and appreciate your input on demonstrating continuous value to existing clients.

- Anna

  ### 28. Simple to manage and deploy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 21, 2024

**What do you like best about usecure?**

The platform is easy to use and deploy using a simple UI and policy structure.

**What do you dislike about usecure?**

It might not provide admins the ability to manage or fine tune aspects of the platform when it comes to managing the learning material or auto-deployment features.

**What problems is usecure solving and how is that benefiting you?**

Training frontline employees is critical in having a security posture.  Using usecures platform to easily provide learning materials and live scoring is important to keep users engaged and up-to-date with the latest security threats.  The ability to auto-enrol users is also helpful when onboarding new employees and requiring their certification as part of our company policy.

**Official Response from Anna Cunningham:**

> Thanks for leaving a positive review! It's great to hear that our platform is helping you in training frontline employees and maintaining strong security and that you are benefitting from the auto-enrol feature. With regards to fine tuning aspects of the platform, we introduced role based access for admins earlier this year, so it may just be a case of adjusting your admin settings. Admins can manage learning material with the uLearn Admin role and Auto Phish can be managed with the uPhish Admin role. However currently an admin would need to have Global Admin permissions to enable auto-enrol. You can find a more detailed breakdown of what each admin permission can do in our Help Centre article called "Product Roles". I hope this helps! Please feel free to submit any ideas you may have for further fine-tuning by selecting the option "Request a feature" in our messenger chat.

- Anna

  ### 29. Great for all industries and Security levels for Teaching and maintaining security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2024

**What do you like best about usecure?**

Great UI and management for MSPs. and the feature list keeps going.  The biggest differentiator from its peers is the policy portal.  giving companies a way to automate policy management helps them adopt and stick to policies so much more than hunting for a new hire packet to review a specific item.  The Phishing  test and report is fantastic for helping find weakpoints or possible security issues. Customer service is also Top notch.

**What do you dislike about usecure?**

I would love to see a better report that pushes to a admin if a user in the tenant is in a new breach.  Would also like to have policies setup so if there is a question it can be asked and answered through that portal.

**What problems is usecure solving and how is that benefiting you?**

Cyber Security training, policy managemnet, phiphing testint and training and dark web monitoring.

**Official Response from Anna Cunningham:**

> Thanks for your positive review! We're glad to hear that you find our UI and management tools for MSPs helpful, as well as our policy portal and phishing simulation feature. 
For improved reporting, you can adjust your settings under Settings > uBreach and toggle on the option to specify which users were involved in a breach. If you would like further assistance, please feel free to reach out to us via the chat messenger and we'd be more than happy to help! 
Regarding the policy setup and the ability to ask and answer questions through the portal, we've taken note and we will consider this feature for future improvements to the platform.

- Anna

  ### 30. Best platform for courses and more

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andy B. | Jr. PS SysAdmin Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 12, 2024

**What do you like best about usecure?**

The easy use of the software is great because you don't need to do much to gain knowledge. The customer support was great and more on the time of implemation on the easiest way. We use it frequently as a business security guide and it was easy to integrate not only for the users.

**What do you dislike about usecure?**

There's nothing that I dislike about it at this moment because we use it to gain knowledge.

**What problems is usecure solving and how is that benefiting you?**

Help us to gain knowledge because we use it as a security guide and policies.

**Official Response from Kerryn Zendera:**

> Hi Andy, we're thrilled to hear that you find our platform easy to use and that our customer support has been helpful during implementation. It's great to hear that usecure is benefiting your business as a security guide and policy resource. Thank you for sharing your experience!

- Kerryn Zendera

  ### 31. Easy way to stay secure

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2024

**What do you like best about usecure?**

Usecure was easy to set up quickly and establish a schedule of training for our company.

**What do you dislike about usecure?**

Very little downside.  As a non-technical person, I was worried about the steps to take to integrate usecure with Google Workspaces, but they guided me through the process in one relatively short session without difficulty.

**What problems is usecure solving and how is that benefiting you?**

Usecure allows us to keep our security training at a reasonable level, balancing the need for employees to understand security issues while not overwhelming them with materials constantly.   We were particularly focused on the anti-phishing training and random fake phishing tests.

**Official Response from Anna Cunningham:**

> Thank you for your positive feedback! We're pleased to hear that usecure has helped you establish a balanced training schedule and that you were able to integrate your platform with Google Workspaces without difficulty. We appreciate your support!

- Anna

  ### 32. Excellent end user security platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Olivier L. | Co-Fondateur – VP Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 02, 2024

**What do you like best about usecure?**

I really like the phishing platform (UPhish) with message injection. 

The pre built templates are well done. 

The training videos are offered in multiple languages and are well done also.

It's well built for MSPs and MSSPs.

**What do you dislike about usecure?**

I wished there was a way to orchestrate settings among multiple clients.

**What problems is usecure solving and how is that benefiting you?**

It helps us provide end user training and phishing simulation.

**Official Response from Anna Cunningham:**

> Thank you Olivier for your positive feedback on the phishing platform and training videos! We understand the need for orchestrating settings among multiple clients and we are working on ways to address this in future enhancements.
- Anna

  ### 33. Can't recommend usecure enough

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 06, 2024

**What do you like best about usecure?**

The platform is wonderful. Its very easy to navigate and it's very efficient. The features to cost are unmatched. Customer Support is always responsive and helpful.

**What do you dislike about usecure?**

Communication only because of the time zone gap

**What problems is usecure solving and how is that benefiting you?**

Since implimenting usecure, we have seen a noticable increase in awareness of phishing emails.

**Official Response from Kerryn Zendera:**

> Thank you for your fantastic review! We’re so glad to hear that you find usecure easy to navigate and efficient, and that our features deliver great value for your investment. It’s also wonderful to know that our customer support team has been responsive and helpful—it’s something we take pride in!

We appreciate your feedback on communication challenges due to the time zone difference. We're continuously working to improve response times across regions to better support all our users. Thanks again for your recommendation and for being part of the usecure community!

- Kerryn Zendera

  ### 34. Usecure has been the solution we have been looking for.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nick M. | Director of IT Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2024

**What do you like best about usecure?**

I like the ability to allow delegate control for internal users, or manage the account myself.

**What do you dislike about usecure?**

There is some troubleshooting I'm still doing pertaining to syncing with GSuite.

**What problems is usecure solving and how is that benefiting you?**

We are able to offer our customers automated security awareness training without handing the service off to  company we do not know.

**Official Response from Anna Cunningham:**

> Thanks for leaving a review Nick! It's great to hear that usecure is helping you offer automated security awareness training to your customers while maintaining control over the service. With regards to the syncing with GSuite, I'm pleased to see your Account Manager has now resolved the issue for you. If there is anything else we can help with, as always just drop us a line in the messenger chat!

- Anna

  ### 35. Good Overall

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 09, 2024

**What do you like best about usecure?**

uSecure has a very nice UI and it's easy to integrate into your existing systems (AAD) and administrate. It provides good quality training in bite sized pieces that our staff can easily understand. Whenever I needed help with anything, their support was very quick and professional.

**What do you dislike about usecure?**

It would be helpful if uSecure was able to tailor training at an individual level based on past testing results.

**What problems is usecure solving and how is that benefiting you?**

uSecure helps our staff be better prepared for phishing attacks and makes them more aware of cybersecurity, which shores up our last line of defense.

**Official Response from Anna Cunningham:**

> Thanks so much for your feedback! It's great to hear that you find our UI and training beneficial for your staff and that you are benefitting from the integration capabilities. We appreciate your suggestion for tailoring training at an individual level throughout the course of a user's learning journey and we will keep this in mind as we continue to improve our platform.

- Anna

  ### 36. Policies deployment, SAT, and breach analysis all in one!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 24, 2024

**What do you like best about usecure?**

For me, what i like most about the platform is their easy-to-use approach to cybersecurity compliance, which combines education, security awareness training, gap assestment and policy deployment in a single platform as the title says. The outstanding customer support they provide ensures a seamless and efficient user experience. Finally, as an administrator, i appreciate the ease of implementation and user integration that usecure provides.

**What do you dislike about usecure?**

I've no complaints about the product, but one thing to consider could be to implement a button to reject non-mandatory policies in uPolicy.

**What problems is usecure solving and how is that benefiting you?**

For us, as an ISO/IEC 27001 compliant organization, it is mandatory to have a place to implement and track policies and employee security training. uSecure benefits us with an all-in-one place to meet all of our requirements and more.

**Official Response from Anna Cunningham:**

> Thank you for sharing your positive experience with our platform! We're glad to hear that usecure has been beneficial for your ISO/IEC 27001 compliance needs. We will certainly consider your suggestion for implementing a button to reject non-mandatory policies in uPolicy. Feel free to raise any other feature requests via our live chat messenger.

- Anna

  ### 37. More than 80% of cyberattacks start with a Phishing email

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephen R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 10, 2024

**What do you like best about usecure?**

One of the most important concepts to graps in Cybersecurity is that of the high quality Phishing Emails that are beiong created by professional hackers and hackers using AI. Usecure get this and have an enourmous range of emails "off the shelf" to send in approved Phishing Simulations.

**What do you dislike about usecure?**

None - What is not to like about Usecure?

**What problems is usecure solving and how is that benefiting you?**

In a world where we are inndated with emails (I've had 35 in the last hour) , it is more important than ever to look at the content carefully. Not because of what the content means, but because of where it originated. Usecure makes the end user more aware of potential angers and if they fall for one of the simulation emails, then they receive appropriate and timely training, which is often entertaining and always memorable.

**Official Response from Anna Cunningham:**

> Hi Stephen, thank you for highlighting the value of our extensive range of phishing simulation emails. We are committed to providing high-quality and engaging content to help organizations improve their cybersecurity awareness. We appreciate your feedback, thanks for leaving a review!

- Anna

  ### 38. uSecure Simple and Powerful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason H. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 23, 2024

**What do you like best about usecure?**

uSecure's unique ability for me to create custom training/content for my clients sets them apart from the competition. The uPolicy feature is a game changer and is critical for automated policy deployment. I dont know any other product that offers these features at such an economical price. This has to be one of the easist products to deploy with an advanced feature set.

**What do you dislike about usecure?**

Not much to dislike, maybe more flexibility on the scheduling training course.

**What problems is usecure solving and how is that benefiting you?**

helping implement low cost SAT

**Official Response from Anna Cunningham:**

> Hi Jason, thanks so much for your review! We're thrilled to hear that the custom training and uPolicy features have been valuable to your organisation. We appreciate your feedback on the scheduling of training courses and will take it into consideration for future improvements.

- Anna

  ### 39. Great for end users

**Rating:** 4.0/5.0 stars

**Reviewed by:** Clay B. | Sr Network/Systems Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 06, 2023

**What do you like best about usecure?**

It's simple to use for end users and Admins to use. We've had really good response from users. And it looks like our users are learning.

**What do you dislike about usecure?**

So far I haven't really found anything to dislike. It's easy and informative,

**What problems is usecure solving and how is that benefiting you?**

Users that dont' have a simple understanding about web security

**Official Response from Anna Cunningham:**

> Hi Clay, thanks so much for leaving a review. We're happy to hear you find usecure user friendly for both Admins and end users and that your users are benefitting from the training!

- Anna

  ### 40. Great Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael G. | Sales Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2024

**What do you like best about usecure?**

uSecure has been great for our Organization and our customers.  It is easy to use and has really helped us train end users on email security. Johanna, our sales rep, has been amazing, she's always there to help and makes everything so much easier. Couldn't be happier with our experience!

**What do you dislike about usecure?**

Haven't run into anything that is red flag on our end

**What problems is usecure solving and how is that benefiting you?**

uSecure has really helpped us train our end users and the phishing campaigns have dramatically improved our end users cybersecurity awareness

**Official Response from Anna Cunningham:**

> Hi Michael, Thank you for your feedback! We're so happy to hear that usecure has been easy to use and effective in training your end users and customers on email security and we appreciate your kind words about Johanna's support! We're here to help with any further assistance you may need.

- Anna

  ### 41. Excellent product for enhancing security knowledge

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kurt H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2024

**What do you like best about usecure?**

The fact that it is short and has a great ability to portray what they need to pass onto the end user.  Great comedic value with Cyberto give a serious issue a common down to earth feel.

**What do you dislike about usecure?**

Sometimes with the multi choice it is hard to identify on the screen, or maybe my lack of attension at the time...

**What problems is usecure solving and how is that benefiting you?**

Increase awareness of issues relating to both cyber and physical issues. Keeping up to date on what could affect the business and the way IT plays a part, for good or bad.

**Official Response from Anna Cunningham:**

> Hi Kurt, thanks so much for your feedback! We understand the importance of making security knowledge accessible and engaging. We'll work on improving the visibility of the multi-choice format to ensure a better user experience.
-Anna

  ### 42. Excellent learning and training at the expected level

**Rating:** 4.5/5.0 stars

**Reviewed by:** Erick Joel V. | IT Assets Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 24, 2024

**What do you like best about usecure?**

The fast and dynamic learning offered by the platform, as well as the ability to centralize policies and group them all for review.

**What do you dislike about usecure?**

Personally, I don't really like the type of magic login, it's a bit tedious because if you don't have immediate access to the associated email, you won't be able to access the platform.

**What problems is usecure solving and how is that benefiting you?**

The main problem is the security gaps of the users of the companies, it is a feature that Usecure has significantly benefited for development in awareness.

**Official Response from Anna Cunningham:**

> Hello Erick, it's great to hear that usecure has significantly benefited your company by addressing user security breaches and promoting awareness. We are committed to continuously enhancing our platform to meet the needs of our users and we understand your concern about the magic link login. You can set up alternative sign in methods, check out our Help Centre for more information or you can reach out to us in the live chat messenger - we'd be happy to help!

- Anna

  ### 43. Pretty Comprehensive Suite, No Up-front fees for MSPs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2024

**What do you like best about usecure?**

They cover a lot: Awareness training, phishing simulation, policy management. This is great for small shops that have to spend time on things like writing code, shipping code, supporting customers.

And for MSPs, there's no cost up front, and you can white label the services. pay for what you use. We once spent thousands on one vendor for licenes that never got used with no roll-over, so this is great for small MSPs.

10/10

**What do you dislike about usecure?**

Can't really say that there were any in our use case.

**What problems is usecure solving and how is that benefiting you?**

I'm not an attorney and I am by no means a wordsmith, so It's good to have easy to use tools to generate policy documents. The phishing simulation and security awareness are as good as the big guys.

**Official Response from Anna Cunningham:**

> We're thrilled to hear that you find our suite beneficial for generating policy documents and conducting phishing simulations. We understand the challenges small MSPs face and are pleased to provide cost-effective solutions with no up-front fees. Thank you for your positive review!

- Anna

  ### 44. Great product at a reasonable price point.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kelly Speers, Author and I. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2024

**What do you like best about usecure?**

The policies are a great starting point but the training being bite sized is the best part. Our busy clients can find the time to do training now.

**What do you dislike about usecure?**

US pricing when you are not in the USA can be a pain to plan for with a floating dollar exchange rate.

**What problems is usecure solving and how is that benefiting you?**

The training is bite sized so our busy clients that have no time to do anything extra can now fit it in the training. With the scheduled sening it makes it almost set and forget.

**Official Response from Anna Cunningham:**

> Hi Kelly, we're pleased to hear that our bite-sized training is making a positive impact on your clients' ability to fit in training. We appreciate your feedback and understand the concern about fluctuating exchange rates. We are constantly reviewing our pricing strategies to ensure fairness for all customers.

-Anna 

  ### 45. Amazing Platform and Amazing Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicholas C. | CTO, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2024

**What do you like best about usecure?**

Usecure's fun, engaging, and informative cyber-security awareness platform helps our end users learn more about their key differences. The best features are the ability to build custom training and policy documents as many of our clients are moving their HR training to usecure. This helps minimize risk for all our users, and they don’t mind the training too much.

**What do you dislike about usecure?**

The only negative is the lack of integrations to our PSA platform.

**What problems is usecure solving and how is that benefiting you?**

User traning, policy management, & breach monitoring.

**Official Response from Anna Cunningham:**

> Hi Nicholas, thanks so much for your review. We're thrilled to hear that you find our platform fun, engaging, and informative! We appreciate your feedback on the course builder feature and policy documents. We understand the need for integrations and we are continuously working to expand our capabilities.
- Anna

  ### 46. very simple and super useful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dave D. | technicien informatique, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 04, 2024

**What do you like best about usecure?**

its ability to combine interactive training modules with realistic simulations to effectively raise employees' awareness of cybersecurity threats.

**What do you dislike about usecure?**

the cost associated with its services, which can be high for some businesses, especially small and medium-sized enterprises.

**What problems is usecure solving and how is that benefiting you?**

By offering interactive training and phishing simulations, uSecure helps employees recognize and avoid common threats, thereby reducing the risks of security breaches caused by human errors.

**Official Response from Anna Cunningham:**

> Hi Dave, thanks for your review! We're pleased to hear that you find our interactive training modules and realistic simulations effective in raising awareness about cybersecurity threats. We understand that cost can be a concern for some businesses, and we continuously strive to provide the best value for our services.
- Anna

  ### 47. uSecure easy to use and it works

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 06, 2024

**What do you like best about usecure?**

The platform's automated cybersecurity training is straightforward to implement and adaptable to individual user needs, effectively identifying and addressing security knowledge gaps.

**What do you dislike about usecure?**

The reporting features could benefit from more detailed options, as some of the current reports lack depth I was expecting.

**What problems is usecure solving and how is that benefiting you?**

We've implemented the Security Awareness training to effectively bridge a critical gap that our clients were experiencing, enhancing their knowledge and resilience against security threats.

**Official Response from Kerryn Zendera:**

> Thank you so much for your valuable feedback! We’re thrilled to hear that our security awareness training has been effective and easy to implement, helping bridge the cybersecurity knowledge gaps for your clients. Your feedback on our reporting features is especially appreciated - we’ll be sure to pass it along to our team as we continue enhancing our platform.

- Kerryn Zendera

  ### 48. Comprehensive Cybersecurity Awareness and Training Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2024

**What do you like best about usecure?**

usecure is our one-stop shop for all cybersecurity awareness and training. The platform is intuitive and easy to use, the reporting robust, and the account team is super responsive. The end user training modules are short and to the point, and take minutes, not hours to complete.

**What do you dislike about usecure?**

The newer, AI-generated training modules. Bring back the criminal mascot Cyberto!

**What problems is usecure solving and how is that benefiting you?**

usecure helps mitigate the risks associated with human error, reducing the likelihood of successful cyberattacks.

**Official Response from Anna Cunningham:**

> Thank you for your positive feedback on our intuitive platform and responsive account team! With regards to our AI-generated training modules, please be assured Cyberto will indeed be back! We are currently developing more animations and we have recently added to our animation capacity.

- Anna

  ### 49. Security Awareness Training That is Easy to Implement? This is it.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2024

**What do you like best about usecure?**

uSecure was very easy to implement. Getting it up and running with training delivered to the staff was very easy and support was there if we needed it. 

The training resources provided were great!

**What do you dislike about usecure?**

Nothing entirely unhelpful.  The service does what you woudl expect it to do!

**What problems is usecure solving and how is that benefiting you?**

Security Awareness Training is an important part of any Cyber Security regime in a business. uSecure provides such a solution in helping ensure staff are aware of their actions from a cyber security aspect. 

By implmenting uSecure we were able to quickly get training out to staff and have them assessed not only on their base awareness but also continually push training out to them to keep them on their toes.

**Official Response from Anna Cunningham:**

> Hi, thanks for your feedback! We're pleased to hear that uSecure made it easy to deliver training to your staff. Thank you for choosing uSecure for your security awareness training needs.

- Anna

  ### 50. Good product, excellent price

**Rating:** 3.5/5.0 stars

**Reviewed by:** Don S. | IT Mgr, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 02, 2024

**What do you like best about usecure?**

For the price, you get a decent amount such as UPolicy

**What do you dislike about usecure?**

Training could be better, more realistic Phishing simulations would be nice

**What problems is usecure solving and how is that benefiting you?**

It is educating our staff and teaching them to stop clicking on links in emails

**Official Response from Anna Cunningham:**

> Hi Don, Thank you for sharing your experience! We're pleased to hear that usecure is helping to educate your staff and improve security awareness. We will take your feedback about training and more realistic phishing simulations into consideration for future enhancements.
- Anna


## usecure Discussions
  - [What is usecure used for?](https://www.g2.com/discussions/what-is-usecure-used-for)

- [View usecure pricing details and edition comparison](https://www.g2.com/products/usecure/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-22+02%3A26%3A37+-0500&secure%5Bsession_id%5D=07662330-3c77-4a0d-b775-352561fd5118&secure%5Btoken%5D=bd932c1b91e61bb324f8f6243c2db7aabd8a84824d509abec59c6dfa34973f12&format=llm_user)
## usecure Integrations
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)

## usecure Features
**Assessment**
- Continuous Assessment
- Phishing Assessment
- Baselining

**Functionality**
- Monitoring - Deep Web
- Monitoring - Dark Web
- Analysis
- Ticketing
- Simple Search
- Leak Source
- Centralized Dashboard
- Real-Time Alerts

**Training**
- Content Library
- Interactive Training
- Gamification

**Administration**
- Risk-scoring
- Customization
- White-Labeling
- Reporting
- AI-generated Content

## Top usecure Alternatives
  - [KnowBe4 Security Awareness Training](https://www.g2.com/products/knowbe4-security-awareness-training/reviews) - 4.6/5.0 (2,362 reviews)
  - [Proofpoint ZenGuide](https://www.g2.com/products/proofpoint-zenguide/reviews) - 4.5/5.0 (330 reviews)
  - [MetaCompliance Security Awareness Training](https://www.g2.com/products/metacompliance-security-awareness-training/reviews) - 4.6/5.0 (1,116 reviews)