---
title: usecure Reviews
meta_title: 'usecure Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 330 reviews by the users' company size, role or industry
  to find out how usecure works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 330
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Vulnerability Management
  url: https://www.g2.com/categories/vulnerability-management
---

# usecure Reviews
**Vendor:** usecure  
**Category:** [Security Awareness Training Software](https://www.g2.com/categories/security-awareness-training)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 330
## About usecure
usecure is leading the evolution of Human Risk Intelligence (HRI), helping MSPs and internal IT teams identify, reduce, and manage human cyber risk against today's modern threat landscape. By bringing adaptive awareness training, AI-based phishing simulations, simplified policy management, actionable dark web monitoring, and user risk indicators together into a clearer intelligence layer, usecure gives organisations a better way to see where exposure is building, prioritise what to fix first, and prove progress over time. Built for measurable outcomes, compliance readiness, and scalable delivery, usecure works whether you are running one tenant or hundreds. For MSPs, that creates a stronger, more repeatable security service. For internal IT teams, it provides a clearer way to reduce risk and strengthen compliance readiness without adding unnecessary overhead. Trusted by 2,000+ MSPs and 15,000+ companies worldwide. Key capabilities include: - Human Risk Intelligence, usecure's unique framework that turns fragmented activity and hidden user risk signals into insight, prioritised action, and proof of improvement - Adaptive security awareness training tailored to each user's risk profile - AI-based phishing simulations that test behaviour and strengthen resilience - Dark web and credential monitoring with actionable alerts - Simplified policy management with tracking and support for audit readiness - Multi-tenant automation, reporting, and integrations for scalable delivery



## usecure Pros & Cons
**What users like:**

- Users find the **ease of use** of usecure beneficial, appreciating its simplicity for both administrators and learners. (31 reviews)
- Users commend the **easy setup** of usecure, praising its user-friendly configuration wizards and supportive resources. (15 reviews)
- Users value the **educational content** of usecure, appreciating its engaging and easy-to-digest training materials. (12 reviews)
- Users value the **effortless automation** of phishing trainings, making security management straightforward and effective. (12 reviews)
- Users value the **effective threat detection** of usecure, noting its impressive performance in identifying security breaches. (12 reviews)
- Insights (10 reviews)
- Simple (9 reviews)
- Users value the **easy-to-use training interface** of usecure, simplifying security awareness rollout for IT teams. (9 reviews)
- Aware (8 reviews)
- Users value the **quick and professional customer support** of uSecure, consistently receiving timely assistance when needed. (8 reviews)

**What users dislike:**

- Users find the **inadequate reporting** system confusing and suggest improvements for better organization and speed. (6 reviews)
- Users find the **poor reporting** confusing and unhelpful, obscuring true organizational weaknesses and affecting usability. (6 reviews)
- Users express concern about **insufficient information** and lack of consistent training, hindering effective learning and awareness. (5 reviews)
- Users note a **lack of features** in Usecure, specifically in advanced reporting and localization support. (3 reviews)
- Users desire more **customization options** for training content and phishing simulations to meet specific needs. (3 reviews)
- Users find the **limited features** of Usecure hinder progress and wish for more intuitive options and integrations. (3 reviews)
- Users find the **phishing simulation features lacking** in cultural context and setup difficulties affect overall effectiveness. (3 reviews)
- Poor Video Content (3 reviews)
- Course Quality (2 reviews)
- Integration Issues (2 reviews)

## usecure Reviews
  ### 1. Great for User-Friendly Policy Distribution and Training, but Metrics Need Improvement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nick J. | Head of IT and Digital Transformation, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 16, 2025

**What do you like best about usecure?**

ease of use for feature level, we use the system for distribution of policies, phishing simulations and user micro learnings. Whilst the technical depth of the courses is not as detailed as I would like, actually from a base level end user perspective it is probably just about right. I very much like the initial GAP analysis

**What do you dislike about usecure?**

some of the metrics seem designed to promote what a great job Usecure is doing rather than highlighting organisational weaknesses.

**What problems is usecure solving and how is that benefiting you?**

Micro-learnings for my user base are helping to drive threat awareness. Phishing simulations help to highlight areas that need further attention.

**Official Response from Kerryn Zendera:**

> Hi Nick, thanks for taking the time to share your feedback! We’re glad to hear you find usecure user-friendly and effective for policy distribution, phishing simulations, and micro-learnings. It’s great that the GAP analysis is helping set the right foundation for your security awareness journey.

We appreciate your honest comments regarding the metrics. Our goal is to provide insights that both celebrate progress and highlight areas needing improvement, so your feedback is valuable as we continue refining our reporting tools to better support organisational needs.

Thanks again for trusting usecure to help drive threat awareness and improve your team’s security posture!

  ### 2. usecure Makes Learning Simple, Accessible, and Surprisingly Fun

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jono R. | Chief Executive Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 14, 2025

**What do you like best about usecure?**

usecure is a simple to use and engaging platform which makes learning accessible, and dare I say it, 'fun'.

**What do you dislike about usecure?**

I have tracked with usecure over the last year and can confidently say that every feature that needed work has been worked on and improved to ensure a great end user experience.

**What problems is usecure solving and how is that benefiting you?**

Getting the whole team engaged with learning and helping us to ensure our various compliance requirements are met. The automation of training and phishing simulations saves us admin overhead and ensures the courses are personalised to staff, ensuring the most efficient outcomes in people's knowledge gaps.

**Official Response from Kerryn Zendera:**

> Hi, thanks so much for your fantastic review and for sharing your experience with usecure! We’re thrilled to hear that the platform is making learning simple, accessible, and even fun for your team.

It’s great to know that the improvements we’ve made over the past year are making a real difference to your end-user experience. We’re committed to continually enhancing the platform to help teams like yours stay engaged and compliant. Keep an eye out for some exciting updates coming soon!

  ### 3. Dark Web Scans and Easy Campaign Setup, with Room to Grow

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ben W. | Technical Account Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about usecure?**

Dark Web Scans and I also like the fact it's easy to set up campaigns

**What do you dislike about usecure?**

I feel like some customers dont like the training videos and would prefer less cartoonish.

**What problems is usecure solving and how is that benefiting you?**

Its providing a good service that we can automate

  ### 4. Comprehensive and easy-to-use security platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Maritime | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 14, 2025

**What do you like best about usecure?**

What I appreciate most about usecure is its comprehensive nature and user-friendly design, which makes it ideal for our team at UK Docks Marine Services. The platform enables us to handle security awareness training, phishing simulations, policy sign-offs, and breach monitoring all within a single system. I especially value the straightforward reporting dashboards, as they make it easy to monitor user progress and risk scores throughout the company.

**What do you dislike about usecure?**

There’s really nothing significant to complain about. The system operates reliably, and any minor adjustments I might suggest would be more about convenience than addressing actual problems.

**What problems is usecure solving and how is that benefiting you?**

usecure helps us ensure our team stays aware of cybersecurity risks and best practices. By providing structured training and clear progress tracking, it reduces the risk of human error and keeps our company’s data and systems safer.

**Official Response from Kerryn Zendera:**

> Thanks so much for your great review and for trusting usecure at UK Docks Marine Services! We’re glad to hear that the all-in-one setup and clear dashboards are making training, phishing simulations, policy sign-offs, and breach monitoring easier. We’re always keen to hear from our partners, and if there’s anything else that would help, please don’t hesitate to reach out anytime.

  ### 5. A feature packed Human Risk Management platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2025

**What do you like best about usecure?**

usecure provides a holistic approach to human risk management, bundling user awareness training, policy management, phishing simulation and breach notificaton into one. It does this in a straight forward and well throughout interface that is easy to configure and maintain.

**What do you dislike about usecure?**

The training videos utilise animation instead of realistic simulations. This is fine for some but for other, may not be their cup of tea.

**What problems is usecure solving and how is that benefiting you?**

The User Awareness Training platform is what drove towards usecure. After the initial configuration and first phishing simulation, it was clear our users were in dire need for security training.

usecure support were very helpful in the deployment and we have no complaints. The platform is very affordable and there are no hidden costs or bolt-ons required off the bat.

**Official Response from Kerryn Zendera:**

> Thank you for the fantastic review! We're delighted you appreciate usecure's holistic approach to human risk management and its user-friendly interface. We've noted your feedback regarding the training video style and will pass it along to our team.

  ### 6. Excellent Customer Service and Pricing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 13, 2026

**What do you like best about usecure?**

Customer service and price are both excellent!

**What do you dislike about usecure?**

Nothing. All the issues with platform stability seem to have been sorted!

**What problems is usecure solving and how is that benefiting you?**

Helping train staff on cybersecurity, and helping us identify an gaps in that knowledge

  ### 7. Easy Implementation and Great User Experience with Plenty of Courses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 16, 2025

**What do you like best about usecure?**

Easy to implement, a lot of courses available and very good user experience.

**What do you dislike about usecure?**

Reports should be improved. It's a bit confusing how they're organized.

**What problems is usecure solving and how is that benefiting you?**

Enhancing our company's security awareness.

**Official Response from Kerryn Zendera:**

> Thanks for the review. Great to hear implementation was easy, the course range fits your needs, and the user experience feels strong. On reports, thanks for the heads-up. Report Hub brings your key metrics into one place, supports monthly, quarterly, or custom ranges, lets you schedule reports to stakeholders, and exports ready-to-present PDFs. If you’d like support, get in touch and your dedicated Account Manager can review Report Hub with you and tailor the setup to your workflow.

  ### 8. Sneaky Good Software That Just Works

**Rating:** 5.0/5.0 stars

**Reviewed by:** martyn b. | head of technical services, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 30, 2026

**What do you like best about usecure?**

sneaky software that works really well and is easy to configure

**What do you dislike about usecure?**

not anything really as the product does exactly what is required

**What problems is usecure solving and how is that benefiting you?**

the software is teaching staff to be proactive

  ### 9. Easy Automated Phishing Training, but Courses Lack Depth

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 14, 2025

**What do you like best about usecure?**

It's easy and automated for phising trainings

**What do you dislike about usecure?**

Their courses are a bit poor and easy to complete

**What problems is usecure solving and how is that benefiting you?**

It helps keep our employees safe so they don't click on obscure links

**Official Response from Kerryn Zendera:**

> Thanks so much for your feedback. Great to hear the phishing training is easy to automate. On course depth, our aim is to keep learning quick and accessible, and we understand that some teams want more challenging content. We can help you tailor a stronger path with role-based and scenario-driven modules, add your own content, and layer in assessments and tougher simulations. If you’d like a quick walkthrough to fine-tune difficulty and relevance, our Account Managers are happy to help. Your input helps us keep improving, and we appreciate you taking the time to share it.

  ### 10. MSP

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohammed M. | ceo, Computer & Network Security, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 11, 2024

**What do you like best about usecure?**

in usecure our company working as MSP level recent client demo our client more intested with usecure product since easy to use customize such funcations .

**What do you dislike about usecure?**

nothing much to say dislike since which we are expected level they are providng

**What problems is usecure solving and how is that benefiting you?**

easy to trace client security awaness /

**Official Response from Kerryn Zendera:**

> Hi Mohammed, thank you for the positive feedback! We're happy to hear that our product is meeting your expectations and that your clients are finding our product easy to use and customize! 

- Kerryn Zendera

  ### 11. Meet our ISO 27001 requirement and keeps our users safe

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 14, 2025

**What do you like best about usecure?**

This product is straightforward to use and manage, helping us ensure our users remain compliant. Deployment to all users is also very easy.

**What do you dislike about usecure?**

Content is not always current with new threats

**What problems is usecure solving and how is that benefiting you?**

We have our ISO 27001 cyber awareness requirements covered, and our users receive education on various cyber threats. The ability to customise courses allows us to meet compliance needs for other ISO standards as well, including areas such as first aid.

**Official Response from Kerryn Zendera:**

> Thanks so much for your review! We’re glad usecure helps your team stay compliant and makes deployment simple while supporting your ISO 27001 requirements. We appreciate the note about content freshness. Our content team regularly updates and adds new courses, and we’d love to hear more about any areas you’d like us to cover next. Feel free to share details with your dedicated account manager anytime — we really value your input and collaboration!

  ### 12. Security support secure with usecure

**Rating:** 5.0/5.0 stars

**Reviewed by:** Satyanarayan S. | Assistant System Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2023

**What do you like best about usecure?**

Easy to Setup and comes up with brand new added features which boost security with regards to data , etc.

**What do you dislike about usecure?**

usecure usually met expectations with the user experience. The design it has is clearly applaused.

**What problems is usecure solving and how is that benefiting you?**

It helps me to understand various facts and aspects of Secure Methodology.

**Official Response from Kerryn Zendera:**

> Hi Satyanarayan, thanks so much for your review! We really appreciate you taking the time to share your experience and feedback. It’s great to hear how usecure is helping you strengthen security practices.

  ### 13. uSecure Review - Brilliant Training

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tim B. | Cyber Security Architect, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about usecure?**

uSecure from a Supplier perspective is well priced, easy to setup and implement within a clients environment. Integration is a breeze with the initial setup with a client.

From a user perspective, the regular courses are short, informative and entertaining. A good mix to retain the information learned and non-intrusive to business hours.

From both perspectives, the user-interface is easy to navigate and quite to grasp. Logging in daily is never a chore and can be used for a quick glance or more depth setup.

**What do you dislike about usecure?**

The only downsides are the intial time-consuming Gap Assessment Questionnaire.
The other downside is the phshing email creation is very basic and does not allow experts to get their hands in to create something spectacular.

**What problems is usecure solving and how is that benefiting you?**

uSecure solves the issue of on-going training with regards to the cyber security threats presented in the world.
The setup and interface is intuitive and easy to use and takes only minutes to integrate into the clients environment.
The training is short, informative and entertaining. This allows users to complete the training with little to no interruption of their normal duties during business hours.
The reporting and updates allows me, as a consultant, to stay abreast of the training and ensure all are on track.

**Official Response from Kerryn Zendera:**

> Hi Tim, we're thrilled to hear you're having such a positive experience with usecure! Thank you for taking the time to share your feedback on G2.  We really appreciate your detailed review. We appreciate your feedback on the Gap Assessment and the phishing simulation tool.  Could you elaborate on the types of simulations you'd like to create with more advanced features?  Knowing more about your needs will help us as we consider future platform enhancements.  Please contact us or your account manager to discuss this further.

  ### 14. Simple and comprehensive

**Rating:** 5.0/5.0 stars

**Reviewed by:** alexander v. | Sales admin and marketing., Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about usecure?**

I create micro learning videos and use U-secure to assist with training staff at various organizations. The layout is very easy to use. Its well laid out, has fantastic customer service, and is very easy to use and integrate into a corporation that needs frequent training provided. Reporting is easy and keeping track of users performance is very easy. Implementing this training is quick and seemless.

**What do you dislike about usecure?**

There are one or two bugs when it comes to reporting, but they usually get sorted out with an email to support. I would love it if there were more ways to get video content onto the platform as Vimeo is a little tiresom at times. A system similar to the one with Vimeo, but rather with Youtube links, would be wonderful.

**What problems is usecure solving and how is that benefiting you?**

When a new policy is implemented intoa company, I provide training for clarity on those policies.

**Official Response from Kerryn Zendera:**

> Hi Alexander, thanks for your review! It’s great to hear that usecure is helping you streamline training and reporting while providing a smooth experience for your team. We’re also thrilled that our support team has been able to assist whenever needed!

Appreciate your feedback on video uploads. We’re actually in the process of moving from Vimeo to Cloudflare Stream to improve the viewing experience, so hopefully, this will help! If you have any other suggestions, we’re always happy to hear them.

  ### 15. Usecure for Business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sam C. | Data Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 10, 2024

**What do you like best about usecure?**

Usecure has 4 main pillars, which are based around training, learning, polices and breaches. As a business we use each of the pillars daily to train our staff and keep the business secure. The phising simulation software is brilliant as this is keeping staff alert to potential phising attacks. The learning modules are great and these can be worked into annual learning stratergies for staff members.
The price of the software is surprising low also.
The customer support comes from a dedicated manager. Ours is great and is always on hand to help with any techincal issues or advice on how best to use the software.

**What do you dislike about usecure?**

So far nothing has come to mind that is worth noting.

**What problems is usecure solving and how is that benefiting you?**

As a company we had a member of staff who engaged with a social enginerring scam which orignated from a phising email. 
Due to the training and awerness created by Usecure as a business our ability to spot such attempts has sky rocketed and we have not had an further incidents.

**Official Response from Anna Cunningham:**

> Hi Sam, we're thrilled to hear that you are finding value in all our products. It's great to know that our solution is helping to keep your business secure and that you have had a positive experience with our customer support. Thanks so much for your feedback!

- Anna

  ### 16. Unbeatable Value and Excellent Support with Usecure

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about usecure?**

From a cost per user standpoint it is difficult to beat Usecure. They are also extremely responsive and the content is great. We have also integrated with Microsoft and that helps a lot.

**What do you dislike about usecure?**

There is nothing that we dont really like.

**What problems is usecure solving and how is that benefiting you?**

Cyber Security training and awareness, phishing simulations and policy management.

**Official Response from Kerryn Zendera:**

> Thanks for the great review! We’re thrilled to hear the content is hitting the mark, that the value is working well for your team, and that the Microsoft 365 integration is helping with day-to-day operations. It’s great to know that we’re delivering across training, phishing simulations, and policy management. If there’s anything we can do to make things even smoother, just let us know - we’re here to help!

  ### 17. Excellent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Varun K. | Security Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 31, 2025

**What do you like best about usecure?**

We Use usecure from last one year and our experience with the product is amazing the way we can manage our info-sec policies and the info-sec training and awareness that is awesome. we have organised 2 phishing simulation from usecure it looks like amazing and with those we can identify gap and close those gaps ad the customer support is excellent we have integrated usecure with our google workspace and that works very smoothly and the time of implementation of this tool is very easy and only with the support of documentation we can do tasks very easily. we use usecure of weekly basis.

**What do you dislike about usecure?**

As of now nothing we dislike it is great to use this product.

**What problems is usecure solving and how is that benefiting you?**

for managing info-sec training and awareness among employee it is solve our problem of reminding every employee who haven't complete his training/quiz.

**Official Response from Kerryn Zendera:**

> Hi Varun, thank you for sharing your positive experience with usecure! We appreciate your feedback and are so glad to hear that our info-sec training and awareness platform is meeting your needs.  It's also great to know that our customer support has been helpful and that the phishing simulations are proving valuable in strengthening your security.

  ### 18. Usecure is the key component of our cyber training program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 24, 2025

**What do you like best about usecure?**

usecure makes it incredibly easy to roll out security awareness training without adding overhead for IT or security teams. The automated user training journeys and phishing simulations are seamless, and the content is engaging enough that employees actually pay attention. I especially appreciate the reporting—it gives a clear view of user risk levels and training progress across the organization. Plus, the platform is quick to deploy and low maintenance, which is perfect for smaller security teams.

**What do you dislike about usecure?**

There are a few areas where usecure could be better. It would be helpful to have a bit more flexibility in customising training content and phishing simulations to fit specific organisational needs. The interface, while generally easy to use, could benefit from some streamlining to make navigation a bit smoother. That said, these are relatively minor points, and the core functionality works really well.

**What problems is usecure solving and how is that benefiting you?**

usecure helps us tackle the ongoing challenge of user-related security risks by automating security awareness training and phishing simulations. It takes the pressure off the security team by ensuring that employees are regularly engaged with up-to-date, relevant training—without needing constant oversight. This has made a noticeable difference in both user behaviour and our overall risk posture. The platform's ability to identify and address human risk in a structured, ongoing way has been a big step forward for our security programme.

**Official Response from Kerryn Zendera:**

> Thanks so much for the fantastic feedback - it's great to hear that usecure is helping your team drive real behavior change without the admin burden! We're glad the automated training journeys, phishing simulations, and reporting are making a big impact. We appreciate your suggestions around customization and UI - your input helps shape our roadmap. If you have specific ideas or requests, feel free to reach out to your account manager or contact our team directly - we’d love to hear more!


  ### 19. Good security awareness training tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about usecure?**

The reporting functionality, user sync and great support.

**What do you dislike about usecure?**

The lack of being able to offer optional courses that fall outside of reporting.

**What problems is usecure solving and how is that benefiting you?**

For certification, Standards and Industry best practise, we require our staff to complete monthly information security awareness training. uSecure gives us exactly this.

**Official Response from Kerryn Zendera:**

> Thanks for your review! We're glad to hear you're finding value in our reporting, user sync, and support—our team is always happy to help.

Regarding optional courses, we actually offer a wide range of training options, including compliance courses, micro-learning, and custom LMS capabilities. If there are specific courses you'd like to offer outside of reporting, we'd love to hear more so we can help you make the most of usecure’s library. Feel free to reach out!

  ### 20. A review of Usecure

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about usecure?**

Usecure's main point of attraction for me was the uPhish feature which allowed me to test users of our clients and their awareness to potentail phishin emails.

The system then gave feedback in a simple and easy to view dashboard which gave us a good insight to the overall level of security within our clients business.

It was very easy to implement as the system is well configured to add users.

**What do you dislike about usecure?**

I noticed on a few tests that the dashboard wasn't displaying an accurate count for the level of each breach but this was cleared up as each different type of simulation has different requirements.

**What problems is usecure solving and how is that benefiting you?**

Usecure allowed us to provide a clear insight into how users are dealing with dangerous emails that could threaten the clients company and which users in the business need more training and even better we could see which areas they need it in.

When feedbacking to the client they were able to arrange the correct training for their staff.

**Official Response from Kerryn Zendera:**

> Thanks for the review - glad to hear uPhish and the dashboard have been valuable in supporting your clients' security posture. We appreciate the note on simulation reporting; since then, we've rolled out improvements to tracking accuracy and export performance. If you notice any ongoing issues or have suggestions, feel free to reach out to your account manager - we’re always keen to improve!

  ### 21. uSecure Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley M. | Cyber Compliance Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 28, 2025

**What do you like best about usecure?**

Coming up to 1 year of being an admin on the platform and I have not had any issues whatsoever, from prospects to customers. The platform is simple on both the admin and the user side of things and the automation is great. One of my favourite features is the reporting. The performance reports are well received by the customers who are able to digest the data easily.

**What do you dislike about usecure?**

I havent come across any downsides as of yet.

**What problems is usecure solving and how is that benefiting you?**

The main issue is awareness to phishing emails.. The courses on phishing and the phishing simulations have shown a massive improvement from our customers and they are becoming more resistant to phishing emails.

**Official Response from Kerryn Zendera:**

> Thank you for the fantastic review! We're thrilled to hear you've had such a positive experience with usecure over the past year, from prospecting to customer use.  It's great that you find the platform simple for both admins and users, and that the reporting is so well-received. We're especially pleased to hear about the positive impact on phishing awareness and resistance – that's exactly what we aim for!

  ### 22. Entertaining Videos and Easy Questions, but Some Can Be Vague

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 14, 2025

**What do you like best about usecure?**

The videos are comedic enough to prevent boredom and the questions are easy enough as long as you take in the contents of the videos. Usually.

**What do you dislike about usecure?**

Some of the questions can be easy to misconstrue, leading to selecting the wrong answer. They may be 'gotchas', but I don't think they are.

**What problems is usecure solving and how is that benefiting you?**

Lack of security awareness among staff

**Official Response from Kerryn Zendera:**

> Thanks for the review! Great to hear you’re enjoying the engaging videos and straightforward training experience. We really appreciate the note about some questions feeling a bit vague, our content team is always working hard to make training as clear, relatable, and adaptable as possible.

If you’d like any support tailoring content to your team’s needs, feel free to get in touch with us or reach out to your account manager — we’d be happy to help. Thanks again for the helpful feedback!

  ### 23. Excellent Product and Excellent Customer Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tyler M. | System Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 07, 2024

**What do you like best about usecure?**

We decided to partner with USecure a couple years ago in hopes of educating our end users on the dangers of blindly clicking on email links. When we first went live with our phishing campaign we noticed we were experiencing quite a few compromised users. After about a year of running our campaign, we have noticed our compromised users have dropped significantly. Our users are also using the Report Phishing plugin for outlook to report emails outside of our campaign that may sneak through. We are extremely happy with the results. The customer support has been stellar.

**What do you dislike about usecure?**

There isn't much I dislike about. I do wish I knew about the Auto Phish feature much sooner which has significantly reduced the amount of backend work.

**What problems is usecure solving and how is that benefiting you?**

Our security awareness has improved significantly. Users are much more aware of what they click on!

**Official Response from Anna Cunningham:**

> Hello Tyler, thanks so much for your review! We're so pleased to hear that you've had such a positive experience with our product and customer support. It's great to know that our phishing campaigns and Phish Alert plugin have been effective in improving your security awareness. We appreciate your feedback and are glad to have you as a satisfied customer!

- Anna

  ### 24. Educate your Front Line Workers - Region-specific End-User Cyber Security Awareness Training

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tim M. | IT Consultant/Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about usecure?**

Our team love our partnership with uSecure as it provides modern, relevant and region-specific End-User Cybersecurity Aware Training. 

Deploying the solution into our client's environments is seamless and only takes a few clicks, with responsive support from their team if any headaches arise during the integration.

**What do you dislike about usecure?**

uSecure  - What is there to dislike, it is an industry leading CSAT solution which has allowed our team to ensure our clients and their staff receive modern,relevant training.

**What problems is usecure solving and how is that benefiting you?**

Through our partnership with uSecure, it has allow our team to ensure our clients and their teams are always receiving modern, relevant and region-relevant content

**Official Response from Kerryn Zendera:**

> Hi Tim, thanks so much for the amazing review! We're thrilled to hear that our region-specific training and smooth deployment process are making a real difference for your clients. It's great to know the partnership is delivering value—and we’re always here to support you every step of the way. Appreciate you being part of the usecure community!



  ### 25. Human Risk - Managed & Automated!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Corey D. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 06, 2023

**What do you like best about usecure?**

usecure was the only platform to allow us to truly automate everything about the ongoing use of the product, all others in this space required more manual work!

**What do you dislike about usecure?**

origianlly there was a lack of branding for features like "upish" and "ubreach" but after a recent update we can now brand those as whatever we like.

**What problems is usecure solving and how is that benefiting you?**

We needed a solution that would enroll users (and new-hires) into SAT with compulsory intorductory courses and usecure takes care of that completely.

**Official Response from Anna Cunningham:**

> Hi Corey, thanks so much for your positive feedback. We're pleased to hear you're benefitting from the ease of automation and the value that white-labelling adds to our products to meet your branding requirements. Thanks for your review!

- Anna

  ### 26. Easy to setup, great solution for testing security policies and users

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gavin L. | Security Team Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 28, 2025

**What do you like best about usecure?**

Usecure is very easy to configure and getting started with. The configuration wizards make life easy and it is a great tool for testing users to ensure we keep our staff on their toes when it comes to security

**What do you dislike about usecure?**

I would like an option to restart a campaign instead of having to stop, delete and redo a campaign. A few extra option around this would be ideal

**What problems is usecure solving and how is that benefiting you?**

Usecure helps our clients identify weaknesses in their security setup and that allows us to improve trust with the client as well as stay on top of our security requirements

**Official Response from Kerryn Zendera:**

> Hi Gavin, thank you for the excellent review! We're thrilled you find usecure easy to configure and that it's a great tool for testing your users' security awareness. We appreciate your feedback regarding campaign restarts, and we'll pass this suggestion along to our team for consideration.

  ### 27. Good Security Awareness Platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tim P. | Security Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about usecure?**

usecure has a great set of tools that are easy to use, such as phishing simulations and auto-enrolling trainings at a defined frequency (we use every 8 weeks). Setting everything up is very straightforward, and support is available whenever needed. It also integrates quite well with Google workspace.

**What do you dislike about usecure?**

Some of the training material is quite generic and I wish it was easier to quickly customise them.

**What problems is usecure solving and how is that benefiting you?**

usecure helps us quickly and easily run a security awareness program with minimal hands-on work. It also helps us measure our security awareness with phishing simulations.

**Official Response from Kerryn Zendera:**

> Hi Tim, thank you for sharing your positive experience with our platform. We understand the importance of customizable training material and we'll take that into consideration for future improvements. We're pleased to hear that usecure is helping you run your security awareness program efficiently and with minimal effort, and that the phishing simulations are providing valuable insights into your team's security awareness.

  ### 28. Great Interface and Training Programs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Cameron M. | Support Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about usecure?**

Training Modules are interesting. They are also just long enough to be engaging, but not too long that they could be classed as boring and tedious. Very easy to intergrate users into. There are many training modules which are frequently sent to users enrolled.

**What do you dislike about usecure?**

The Phishing Test Setup is a little bit difficult to setup correctly and does not work in some instances.

**What problems is usecure solving and how is that benefiting you?**

Helping to train users in Security Awareness, and keeping them aware of the dangers of Phishing.

**Official Response from Kerryn Zendera:**

> Thanks for your review! It’s great to hear that you’re enjoying the training modules and that they strike the right balance between engaging and informative. We’re also glad that integrating users has been a smooth experience for you!

Appreciate your feedback on the phishing test setup. We want to make sure everything runs as smoothly as possible, so if you're experiencing any issues, this: https://help.usecure.io/en/articles/5230724-troubleshooting-email-issues. might help. Of course, our support team is always happy to assist if needed, don't hesitate to reach out. 

  ### 29. Empower Your Team: Transforming Human Risk Management with usecure!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeffrey L. | Founder/CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 06, 2024

**What do you like best about usecure?**

Hey everyone! 🌟 I just had to take a moment to share my thoughts on the usecure HRM platform. After diving deep into its features, I can confidently say it’s the best solution for human risk management out there!

What sets usecure apart? Their approach is not just about ticking boxes like traditional security awareness training platforms. Instead, they focus on real engagement and practical learning that resonates with employees. It’s refreshing to see a tool that truly understands the human element in security.

As business leaders, CIOs, CISOs, HR professionals, and legal experts, we all know that our team’s awareness is crucial in today’s digital landscape. With usecure, you’re not just investing in a platform; you’re investing in a culture of security that empowers your employees.

If you're looking for an effective way to enhance your organization’s human risk management strategy, I highly recommend checking out usecure. Let’s make our workplaces safer together! 💪✨ #HumanRiskManagement #usecure #SecurityAwareness #BusinessLeadership

**What do you dislike about usecure?**

There is nothing I dislike about the product.

**What problems is usecure solving and how is that benefiting you?**

Educating staff and monitoring their progress on cybersecurity maturity

**Official Response from Kerryn Zendera:**

> Hi Jeffrey, thank you for such an inspiring review! 🌟 We’re thrilled that you find usecure’s human risk management approach both engaging and impactful. We believe that true security starts with empowering individuals, so hearing that our focus on practical, relatable learning resonates with you and your team is incredibly rewarding. Thank you for being part of the usecure community.

- Kerryn Zendera

  ### 30. MSP management dream

**Rating:** 4.5/5.0 stars

**Reviewed by:** Patrick K. | Network Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2024

**What do you like best about usecure?**

I love the M365 integration. It makes adding and managing users a breeze for ULearn. I have experiemented a little with UPhish and love the automation. I have not got a chance to try the other features as of yet but I am excited to impliment them. Everything is very easy to manage on the client side for ULearn. Being able to keep track of users both in ULearn and UPhish so easily is great for feedback when we are asked questions. The automation keeps everything from being cumbersome.

**What do you dislike about usecure?**

There are a few small custom QoL features I would love to see. I wish there was a streamline way of pushing custom reports to clients who are a little more technologically challenged. Sometimes the emails that are generated look a little too simplistic for the ULearn side.

**What problems is usecure solving and how is that benefiting you?**

It trains all of our clients while letting us know who is the best to watch out for. It lets me advice clients with accurate data.

**Official Response from Anna Cunningham:**

> Hi Patrick, thanks for sharing your positive experience with the Microsoft 365 integration and our Auto Phish feature. It's great to hear you have found value in the automation of the features and the insights you have access to for your clients. We hear you on scheduling custom reports and we'll take this into consideration for future reporting enhancements. With regards to the uLearn emails, it is possible to customise the appearance of the emails to an extent, in Settings > Emails. However if there is a particular customisation you would like to see, please feel free to submit it as an idea on our roadmap by selecting the option "Request a feature" in our messenger chat.

- Anna

  ### 31. Easiest to setup , good training, good reporting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ben F. | Chief Technologist - We help Attorneys, Doctors, Construction and Financial Service Firms , Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2024

**What do you like best about usecure?**

365/gsuite integration using application to send instead of whitelisting IP's/domains etc
The ability to pull users from either is great and means hands-off for us
The auto-learn, and auto-phish are another easy hands-off, but also we like all the different languages. 

We are in an international location and having all the training in many languages while is a small number, it makes it easier for our clients who prefer their first language

**What do you dislike about usecure?**

Sometimes setting up the initial phish campaigns takes a little time, but once you do the templates it's easy. None of the phishing attempts are 'exact' replicas (probably copyright etc) but we edit them to make them more realistic and then can reuse them across all tenants

**What problems is usecure solving and how is that benefiting you?**

More than just checking the box, the auto-training is easy to setup and is not too long or too short. We have definitely noticed a good uptick in users identifying bad emails, and bad links and preventing alot of un-necessary work recovering.

**Official Response from Anna Cunningham:**

> Hi Ben, thank you for sharing your positive experience of our Message Injection feature, Microsoft 365 / Google Workspace sync feature and our automated multi-language training. We appreciate your feedback on setting up initial phishing simulation campaigns, we'll bear this in mind for future improvements to the admin user experience and it's so great to hear that the training has led to an increase in end users identifying bad emails and links!

- Anna


  ### 32. Easy to manage training facility with extras

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael C. | IT Support analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2025

**What do you like best about usecure?**

Usecure is easy to administer. Enrollment is quick and easy. There are handy reports to keep track of Users progress.
We'll also be looking to uBreach soon.

**What do you dislike about usecure?**

Nothing. Usecure keeps growing and new features are added. We now use Usecure to deliver our company policies to staff.

**What problems is usecure solving and how is that benefiting you?**

Usecure helps us to see problems with users knowledge and awareness so we can look deliver relevant traing courses.

**Official Response from Kerryn Zendera:**

> Hi Michael, thank you for your fantastic review! We're thrilled to hear you find usecure easy to administer and that the reporting features are helpful for tracking user progress. We're also excited you're considering uBreach!  It's great to know usecure is helping you identify knowledge gaps and deliver relevant training. We appreciate your feedback and are committed to continuing to add valuable features.

  ### 33. Cyberto is a Legend!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 24, 2024

**What do you like best about usecure?**

The training courses are really good and my staff all loved beating Cyberto during the tests.  The content is delivered in a way that all staff can understand, it is original, isnt boring and gets the message across.

The phishing tests are also great and do test the users ability to catch out a scam email.

Best thing about both is you can sync your o365 tenant and new people are auto created and enrolled on a training course and also put forward for phishing tests.

**What do you dislike about usecure?**

The phishing courses sent out were all the same to every member of staff and the range of domain names used to send the emails wasnt vast enough.  It would be better if different phishing tests were sent out to the staff and not the exact same.  This causes staff to tell others that the email was a training email.

**What problems is usecure solving and how is that benefiting you?**

They auto enrol everyone in to everything, I didnt have to manage anything.

**Official Response from Kerryn Zendera:**

> Hi there, thank you for the great review! We're glad to hear your staff enjoyed the training courses and had fun with Cyberto. It’s great that the content is engaging and that our auto-enrollment feature has made things easier for you!

We also appreciate your feedback regarding the phishing tests. We understand that variety is key to keeping things interesting, and we’ll definitely take your suggestion about diversifying the email domains into consideration for future updates.

If you have any more suggestions or need assistance, feel free to reach out. Thanks again for being a part of the usecure community!

- Kerryn

  ### 34. Usecure is a well supported, and quality built-for-MSP platform like no other we've found!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Corey S. | Senior Data Privacy and Security Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 06, 2024

**What do you like best about usecure?**

Being MSP focused, the amount of attention and effort put into providing resources like marketing and sales collateral was perhaps the best part of getting started. We were able to create a library of resources based on Usecures templates in hours and days rather than weeks and months. This allowed us to started selling quickly and easily. The features of the platform are well thought out and the onboarding process is incredbily well streamline, making implementation an absolute breeze. The automation features are also some of the best I've seen in a platform like this, meaning the administration time is absolutley minimal. Support has been incredibly repsonsive and helpful!

**What do you dislike about usecure?**

Currently, the landing page domains and some of the tracking/measurement tools built into emails are less reliable than I would ideally like to see. While I have yet to have any issues with clients, it is noted in the tool that many domains may get caught by basic browser detections and blocked, making testing ineffective. Bitdefender as tends to block  much of the provided domains and tracking metrics, so configuring AV whitelists as part of your client configurations should be considered during onboarding.

**What problems is usecure solving and how is that benefiting you?**

Usecure has allowed us to provide services to our clients that would either be cost prohibitive or impossible to otherwise provide. The functionality that Usecure provides is perfectly complimentary to our own, giving us a way to maintain consistent top of mind with our clients, as well as provide inexpensive and high quality service that our clients actually need.

**Official Response from Anna Cunningham:**

> Thank you for sharing your experience with us Corey! We're so pleased to hear that you found our MSP-focused resources and onboarding process helpful in quickly getting started and that usecure has been beneficial in providing cost-effective and high-quality services to your clients. 
We appreciate your valuable feedback on configuring AV whitelists as part of the client configurations and we will take this into account for future onboarding.
- Anna


  ### 35. Great product!!!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amy A. | CEO/Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 28, 2025

**What do you like best about usecure?**

Policy management is a stand out feature.   Looks for active known breaches.  Policy management is a great feature and value.  Tests your security and users for only a few bucks.  Custom phishing is great and lets you know if clients are clicking things they should not.

**What do you dislike about usecure?**

I do not have any dislikes yet at the moment.

**What problems is usecure solving and how is that benefiting you?**

Active training and phishing testing for clientele.

**Official Response from Kerryn Zendera:**

> Hi Amy, thank you for the fantastic review! We're thrilled you find the policy management feature so valuable, and that you're seeing the benefits of active training and phishing testing for your clients. 

  ### 36. A simple solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Richard G. | Dev Ops Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2024

**What do you like best about usecure?**

The fact that it comes with lesson plans already created and that these get tailored to each user based on their performance. The auto-phish feature is really nice as it allows one to set up a phishing testing/training program in a few minutes.

**What do you dislike about usecure?**

I wish there was more information on the "users" page. Customizable columns would be nice so I can rapidly see where everyone is at in a single glance.

**What problems is usecure solving and how is that benefiting you?**

This provides an essentially "pre-built" solution for training employees in security and also seeing how vulnerable they are. We have been looking for a solution for this and didn't want to have to create something from scratch. Usecure has everything ready so that I can simply enroll users and it does the rest. This gives a service that we can offer clients that requires minimal work to get rolling and provides good training and vulnerability testing.

**Official Response from Anna Cunningham:**

> Hi Richard, thanks for leaving a review. It's great to hear that usecure is solving your employee security training needs efficiently. We're thrilled to hear you are benefitting from the Gap Analysis questionnaire and the Auto-Phish feature. We appreciate your suggestion for customizable columns in the Users page and your feedback has been passed on to our product team for consideration.

- Anna

  ### 37. Email security that allows you to feel confident

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sam P. | Cyber Security Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2024

**What do you like best about usecure?**

The platform is very user-friendly and easy to navigate around. The loading times have also been quick for me. It's very quick to enroll new customers and implement into their cyber security setup. I've also found the training topics to be vast and it keeps up with current events.

**What do you dislike about usecure?**

The lower level training exercises are sometimes too low level, and there could still be more information included.

**What problems is usecure solving and how is that benefiting you?**

We require all our staff to complete regular cyber security and information security to remain compliant with our certifications. Usecure makes this easy for us because we can instantly send out awareness training to anyone with a few clicks.

**Official Response from Kerryn Zendera:**

> Hi Sam, thanks so much for your wonderful review! It's great to hear that usecure has made security training and compliance seamless for your team. We also appreciate your feedback on the lower-level training exercises. Our team is always working to keep training relevant and effective, so we’ll definitely keep your insights in mind for future updates.

- Kerryn

  ### 38. It's a really good service, there's a lot of training course from lots of areas.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2025

**What do you like best about usecure?**

Really easy system to use, with courses sent to your email address. The admin side is great as well, as it's simple to select a course. 
Also it was easy to implement, it was pretty much out of the box.

**What do you dislike about usecure?**

There's nothing i'd say I dislike. Some of the courses can be in american language but that's a small thing

**What problems is usecure solving and how is that benefiting you?**

Providing the training to our team, helps cover that off without us creating training courses

**Official Response from Kerryn Zendera:**

> Thanks so much for the kind words! We’re glad to hear that usecure has been easy to implement and manage, and that the course variety is hitting the mark for your team. Noted on the language-we’re always working to make content as globally accessible as possible. If you ever have content suggestions, feel free to reach out to your account manager or drop us a line!


  ### 39. Simple and easy to use application

**Rating:** 5.0/5.0 stars

**Reviewed by:** David N. | Sytems Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about usecure?**

Automated videos tailored to users to ensure relevant topics are generated for that particular user.

**What do you dislike about usecure?**

The report about individul users. It's not easy to generate per user reports.

**What problems is usecure solving and how is that benefiting you?**

It helps me to address cybersecurity concerns and trains users to be proactive in cyber defense posture.

**Official Response from Kerryn Zendera:**

> Hi David, thanks for your review! It’s great to hear that you find usecure simple to use and that the automated, tailored training is helping keep cybersecurity relevant for your team.

We appreciate your feedback on user reports. We're always looking for ways to improve, so we'll take this into account as we continue refining the platform. If you ever need help navigating reports, our support team is happy to assist!

Thanks for choosing usecure to strengthen your team’s cyber defense.

  ### 40. Simple and Effective

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ryan R. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 23, 2024

**What do you like best about usecure?**

Usecure was easy to configure and deploy. Has the features snecessary for any business to stay up to date on relevant information. The phishing simulations are easily configurable and the templates can make it even easier. They have always been easy to reach and offered plenty of support during onboarding. I have only deployed it in a Microsoft echosystem but I'd assume it's just as easy with Google.

**What do you dislike about usecure?**

There could be more templates for phishing simulation deployments to make it even easier. Also, I wish the automatic trainings that are assigned could have a prioritization so that we can push a topic to the front without disrupting the automation.

**What problems is usecure solving and how is that benefiting you?**

Consistent automated awareness for end users. It takes one more thing off my plate.

**Official Response from Anna Cunningham:**

> Hello Ryan, thanks for your positive feedback on usecure's ease of configuration and deployment, as well as the support provided during onboarding. We understand your suggestions for more phishing simulation templates and we are currently working on creating new templates. With regards to the prioritisation of certain topics for automatic training, we'll take this into consideration for future uPhish enhancements. However for now, you can also manually enrol users in a particular course you wish to prioritise either in Users and clicking on the action items arrow, or in the uLearn course library, and selecting enrol users. I hope this helps! For any further support or feature suggestions, let us know in the messenger chat.

- Anna

  ### 41. It’s simple to automate cybersecurity knowledge for the staff.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.)

**Reviewed Date:** November 06, 2024

**What do you like best about usecure?**

usecure is a user-friendly platform that simplifies boosting your team’s cybersecurity awareness. It saves time by automating tasks like user enrollment and phishing simulations, and integrates seamlessly with Microsoft 365 and Google Workspace. The training programs are tailored to each user’s performance, ensuring effective learning. Realistic phishing tests help your team recognize and handle threats, while detailed reports track progress and compliance. Plus, the customer support is excellent, with plenty of resources to help you get the most out of the platform. Overall, usecure makes it easy to keep your team informed and prepared, reducing the risk of cyber threats.

**What do you dislike about usecure?**

The ability to use uBreach for our salesteam.
But i heard it´s on the way.

**What problems is usecure solving and how is that benefiting you?**

Assisting customers in overcoming challenges related to NIS2.

**Official Response from Kerryn Zendera:**

> Thank you for your thoughtful review! We’re delighted to hear that usecure has been a user-friendly solution for boosting your team’s cybersecurity awareness and that our automation features and phishing simulations have been valuable to you.

We noticed your feedback on using uBreach with your sales team and would love to learn more about your needs in that area. Please feel free to get in touch so we can discuss our latest uBreach Pro enhancements and explore how it might best support your goals.

Thanks again for choosing usecure!

- Kerryn Zendera

  ### 42. Great features, unique take

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cristian A. | Network Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** August 08, 2024

**What do you like best about usecure?**

The customized, per user, trainings are by far what sets usecure apart from it's competition, why have all users take the same training when some don't need to be taught about a subject they already have a solid grasp on while missing out on what they are actually weak on? Never will I look the same way at training software after having used usecure.

**What do you dislike about usecure?**

Although they have a more expensive plan that comes with better account compromise detection, I would have loved to see that implemented by default with the base plan even if it made it just a bit more expensive instead of being marketed as basically a full price product as an addon.

**What problems is usecure solving and how is that benefiting you?**

Company training for GCC high/ISO compliance is very easy to do through Usecure.

**Official Response from Anna Cunningham:**

> Thank you Cristian for your positive review! We're glad to hear that you appreciate our customized, per user training approach. It's great to know that it's making a difference and supporting your company's compliance needs. Thank you also for your feedback on the pricing plan around our advanced dark-web monitoring tool. We value our customers' input and your suggestion has been passed on to the relevant team.

- Anna

  ### 43. Excellent

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ridwaan D. | Managing Owner, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2024

**What do you like best about usecure?**

I love the free prospecting option that Usecure offers. It allows me to do Dark Web Scans and Phishing campaigns which is a great help in showing clients their risk.

**What do you dislike about usecure?**

Since I'm still kinda new to Usecure I do not have any dislikes.

**What problems is usecure solving and how is that benefiting you?**

I needed a tool that gives me the ability to prospect and Usecure offers this for free. The benifit is that I can show my clients their risk

**Official Response from Kerryn Zendera:**

> Hi Ridwaan, thank you for your feedback! We're really pleased to hear that you’re enjoying the free prospecting option and finding value in the Dark Web Scans and Phishing campaigns. It’s great to hear they’re helping you highlight potential risks to your clients.

If you have any questions as you get more familiar with usecure, just let us know. We're here to help!

- Kerryn

  ### 44. Exceptional Training, Policy Management, and Dark Web Monitoring

**Rating:** 5.0/5.0 stars

**Reviewed by:** pablo R. | Account manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2024

**What do you like best about usecure?**

As an MSP, I can't recommend Usecure highly enough. Their security awareness training is top-notch—engaging, easy to understand, and incredibly effective at reducing human error. The policy management feature is another standout; it’s intuitive and ensures that all our clients’ policies are up-to-date and compliant without the usual hassle. Plus, the dark web monitoring is a game-changer. It provides peace of mind by alerting us to any compromised data before it becomes a bigger issue. Usecure has truly elevated our security offerings, and I strongly recommend it to any MSP looking to enhance its services and protect their clients.

**What do you dislike about usecure?**

Currently, I don't have anything negative to say.

**What problems is usecure solving and how is that benefiting you?**

This boosts our efficiency, ensures client security, and enhances our overall service offerings.

**Official Response from Anna Cunningham:**

> Hello Pablo, Thank you for the glowing review! We're delighted that our training, policy management, and dark web monitoring have elevated your security offerings and provided peace of mind. Thanks so much for recommending us! 

- Anna

  ### 45. Usefull tool for managing security training.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rahul B. | Information Security Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 19, 2023

**What do you like best about usecure?**

Usecure is very user friendly and very easy to operate.

**What do you dislike about usecure?**

Usecure does not have the functionality to integrate organisations' domains to send emails.

**What problems is usecure solving and how is that benefiting you?**

With the help of the tool I am able to manage everyone's security program easily.

**Official Response from Kerryn Zendera:**

> Hi Rahul, thank you for your positive review of usecure! We're glad to hear you're finding the platform user-friendly and that it's helping you effectively manage your security training programs.

Regarding your concern about domain integration for emails - usecure does offer domain configuration options through our Platform Settings. You can configure your preferred domain for all platform emails, course presentations, and admin panel access. 

For resources on how to configure your domain settings and other platform features, please visit our knowledge base article: https://help.usecure.io/en/articles/3635708-how-to-configure-your-platform-settings#h_3f8c233caa. For more help and support, please reach out via our online chat or speak with a member of our team who will be happy to assist you further. 

We're continuously working on expanding our domain options and appreciate your feedback as it helps us improve our platform.

  ### 46. The best tool to guarantee cyber awareness in your company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tauny B. | Office Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 07, 2024

**What do you like best about usecure?**

I like that it is a highly interactive platform, and that it allows me to monitor my progress and score in each course and company policy. In each review I can determine the areas in which I can improve until I am completely immersed in what cybersecurity encompasses. It is easy to implement in the day-to-day activities of the team in the company, since the interface is easy to use and understand, even for users who are not used to working with technology and computing. It allows everyone to be included in raising awareness about the risks of phishing, extortion and other cyber crimes to which we are all exposed.

**What do you dislike about usecure?**

So far I have not found any aspect that I do not like or that complicates my interaction with the interface, so I have not had the need to contact customer support yet. Overall, my review of the program is 10.

**What problems is usecure solving and how is that benefiting you?**

It mainly solves the problems of awareness about the risks that users who manage social networks run every day, and it benefits me since I find myself in the need to frequently manage emails, which is one of the main ways through which messages with malicious intentions of different types are received and, through usecure, its courses and policies, I have learned to differentiate them from legitimate emails.

**Official Response from Anna Cunningham:**

> Hi Tauny, we're glad to hear that you find our platform highly interactive and easy to use. Monitoring progress and scores in each course and policy is important for continuous improvement in cybersecurity awareness. Thank you for sharing your positive experience!

- Anna

  ### 47. Usecure Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2024

**What do you like best about usecure?**

I've been using usecure for both my employees and clients, and it's been an excellent experience so far. The platform is incredibly user-friendly, making it easy to manage cybersecurity awareness and training. The interface is intuitive, which allows me to focus more on the training and less on navigating the system.

What stands out the most are the features offered by usecure. From automated phishing simulations to policy management and comprehensive reporting, the platform covers all the essential aspects needed to ensure a robust security posture. It’s clear that the team behind usecure put a lot of thought into creating a solution that is both effective and easy to use.

Additionally, the support and attention from the usecure team have been top-notch. They are attentive, responsive, and genuinely care about their partners and customers. This level of customer service makes a real difference in ensuring that everything runs smoothly.

Overall, usecure has been a great tool for enhancing security awareness and protecting both my organization and clients. I highly recommend it to anyone looking for an effective cybersecurity training platform.

**What do you dislike about usecure?**

Honestly, there aren't really any downsides to secure, overall they have impressed me!

**What problems is usecure solving and how is that benefiting you?**

usecure's awareness training is outstanding. The content is both engaging and relevant, making it easy for employees to understand and apply cybersecurity best practices. The training modules are interactive and designed to be easily digestible, which helps ensure that the lessons stick. I’ve noticed a marked improvement in security awareness among my team since implementing usecure’s training. The platform effectively balances education with real-world application, and I highly recommend it for any organization looking to enhance their cybersecurity awareness.

**Official Response from Anna Cunningham:**

> Thank you for your kind words! We're so pleased to hear that you are benefitting from all the features we offer to ensure effective security awareness training for your employees and clients. Our support team is committed to providing excellent support, so it's great to hear the positive feedback. We really appreciate the glowing review and for recommending us! 

- Anna

  ### 48. A tool every business should utilise.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 19, 2024

**What do you like best about usecure?**

I love the ability to easily create realistic phishing simulations, and report on results. The message injection delivery method is reliable and easy to set up, and reporting on results is easy. It's very easy to get to grips with the tools, and if you do have any difficulty, the documentation and support available are top-notch. I use it to run bi-monthly simulations and send out courses. It was very easy to integrate with the supplied documentation and I was able to rely on the support team where needed.

**What do you dislike about usecure?**

My only criticism is that some users complain that the training they received from the auto-enrol is too easy. Though that could be that I need to find the difficult training and enrol them on that - not so much a fault of usecure.

**What problems is usecure solving and how is that benefiting you?**

Previously, we had no way to test and train users against phishing threats. Now we can regularly simulate attacks and make sure that users are ready to spot the real thing should they receive one.

**Official Response from Anna Cunningham:**

> Thanks for your positive review! We're so pleased to hear that usecure is helping you in regularly simulating attacks and training your users against phishing threats. With regards to auto-enrol, it is expected that the first couple of courses will be easy, as all users are enrolled on the beginner level modules first, starting with the topic they performed in the least well. You also have the option to manually assign courses to users where you can select a higher difficulty level. For more information you can check out our Help Centre, or reach out to us via the messenger chat.

- Anna

  ### 49. Usecure is brilliant

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aaron R. | IT Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2024

**What do you like best about usecure?**

The short, easily digestible training videos and courses have been slowly but steadily educating our entire workforce on basic cybersecurity and diligence without hampering their normal work duties, and the phishing tests look real enough to even keep the IT team on their toes. We've measured a real improvement in security here since implementing Usecure.

**What do you dislike about usecure?**

I'm struggling to come up with anything. The tools they give us on the back end are excellent, but I guess they could be a little more user-friendly?

**What problems is usecure solving and how is that benefiting you?**

It's helped plug some serious holes in our infrastructure. Several of our employees had breaches, with information freely available on the dark web, but the number of breaches has dropped significantly, which makes my life much easier as an IT administrator.

**Official Response from Anna Cunningham:**

> Hello Aaron, thanks so much for your review! We're delighted to hear that usecure has made a real improvement in your security and has helped in educating your workforce on cybersecurity. We value your feedback about the user-friendliness of our back-end tools and will work on enhancing the user experience.

- Anna

  ### 50. Fantastic User Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2024

**What do you like best about usecure?**

I use uSecure from the MSP/IT side of things and don't use it for training myself, but when speaking with our customers who use uSecure, they love the easability of completing training and checking their risk scores.  From the MSP side, deploying this for a company is SUPER easy and takes little time.  Fire and forget missile.

**What do you dislike about usecure?**

Not too many downsides, the biggest thing for us was the awareness questionarre.  I wish there was more customizability with the content in it and it kind of deters users when they have to answer a ton of questions.  Once this is completed however, it doesn't have to be done again which is usually what we reassure our customers with.

**What problems is usecure solving and how is that benefiting you?**

uSecure solved many problems with our previous SAT provider, Webroot.  The biggest problem we had with Webroot was the amount of time it took to onboard a new user and set up trainings.  Additionally, when we needed to pull training history for audits, Webroot lacked an easy way to do this and often messed up training history.  uSecure is really a fire-and-forget-missile... once it was set up to integrate with our IdP, once we create new users it automatically sends out the questionarre and issues trainings.  For auditing, we simply have to locate the user and all of the training history for the user is right there.

**Official Response from Anna Cunningham:**

> Thank you for sharing your positive experience with usecure! We're glad to hear that both you and your customers find the training and risk score checking easy to use. We appreciate your feedback on the gap analysis questionnaire and although the length and content of the questionnaire is designed to determine each end users'  knowledge gap, we are open to future improvements! We'd love to hear any suggestions for customisations you have in mind, please feel free to submit any ideas to us by reaching out via the messenger chat and selecting the option "Request a feature".

- Anna


## usecure Discussions
  - [What is usecure used for?](https://www.g2.com/discussions/what-is-usecure-used-for)

- [View usecure pricing details and edition comparison](https://www.g2.com/products/usecure/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-18+14%3A10%3A34+-0500&secure%5Bsession_id%5D=aa9ead46-a97b-4844-ad21-cb0213f89003&secure%5Btoken%5D=ac5fa2f4e2fc41f8bb9c240c5b124318140e02c3dde8bcb10ad05dbe712c6b22&format=llm_user)
## usecure Integrations
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)

## usecure Features
**Assessment**
- Continuous Assessment
- Phishing Assessment
- Baselining

**Functionality**
- Monitoring - Deep Web
- Monitoring - Dark Web
- Analysis
- Ticketing
- Simple Search
- Leak Source
- Centralized Dashboard
- Real-Time Alerts

**Training**
- Content Library
- Interactive Training
- Gamification

**Administration**
- Risk-scoring
- Customization
- White-Labeling
- Reporting
- AI-generated Content

## Top usecure Alternatives
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  - [MetaCompliance Security Awareness Training](https://www.g2.com/products/metacompliance-security-awareness-training/reviews) - 4.6/5.0 (1,116 reviews)