Compare Doxy.me and Updox 
Featured Products
At a Glance
Market Segments
Small-Business (84.7% of reviews)
Small-Business (87.1% of reviews)
Entry-Level Pricing
$0.00 1 Provider Per Month
Priced per Provider Month-to-month or Annual
Doxy.me
Star Rating
(98)4.5 out of 5
Market Segments
Small-Business (84.7% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 1 Provider Per Month
Browse all 4 pricing plansUpdox
Star Rating
(103)4.4 out of 5
Market Segments
Small-Business (87.1% of reviews)
Pros & Cons
Entry-Level Pricing
Priced per Provider Month-to-month or Annual
Browse all 3 pricing plansDoxy.me vs Updox
When assessing the two solutions, reviewers found Doxy.me easier to use, set up, and administer. Reviewers also preferred doing business with Doxy.me overall.
- Reviewers felt that Doxy.me meets the needs of their business better than Updox.
- When comparing quality of ongoing product support, reviewers felt that Updox is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Updox over Doxy.me.
Pricing
Entry-Level Pricing
Doxy.me
Free
$0.00
1 Provider Per Month
We believe that everyone should have access to telemedicine and cost should not stand in the way of delivering equitable virtual care.
- Unlimited call minutes
- Meets HIPAA requirements
- Free BAA agreement
Updox
Patient Experience
Priced per Provider
Month-to-month or Annual
On average, for every 100 appointments on a healthcare schedule 7 will not show. Updox Patient Experience allows you to decrease patient no-shows, deliver targeted messages and alleviate the back-and-forth phone calls or need for paper documents before and after visits.
- Secure Texting
- SMS Texting
- Automated Appointment Reminders
Free Trial
Doxy.me
Free Trial is available
Updox
No trial information availableRatings
Meets Requirements
9.2
63
9.0
78
Ease of Use
9.4
69
9.2
79
Ease of Setup
9.9
16
8.9
39
Ease of Admin
9.6
12
9.3
41
Quality of Support
8.2
53
8.9
77
Has the product been a good partner in doing business?
9.1
11
8.9
40
Product Direction (% positive)
7.8
64
8.7
74
Features by Category
Information Flow
Not enough data
9.5
28
Not enough data
9.1
27
Not enough data
9.6
27
Patient Experience
Not enough data
8.8
24
Not enough data
8.4
24
Not enough data
9.4
29
Not enough data
9.0
27
Platform
Not enough data
9.3
48
Not enough data
9.3
44
Not enough data
9.1
40
Not enough data
9.1
46
Not enough data
9.4
46
Not enough data
9.3
44
Not enough data
9.2
38
Not enough data
9.1
45
Patient-Centered Functions
Not enough data
8.0
27
Not enough data
7.7
27
Not enough data
8.4
28
|
Verified
Not enough data
9.2
33
|
Verified
Not enough data
7.6
24
Operations
Not enough data
8.8
38
|
Verified
Not enough data
8.7
34
|
Verified
Not enough data
8.6
33
|
Verified
Not enough data
7.6
26
|
Verified
Not enough data
8.0
25
|
Verified
Not enough data
8.6
34
|
Verified
Not enough data
8.0
24
Generative AI
Not enough data
7.2
9
Technology
9.2
46
8.6
19
Feature Not Available
8.0
15
7.7
19
8.7
17
Administration
8.6
22
8.2
15
9.0
35
8.3
16
6.5
16
8.3
18
Compliance
9.7
47
9.5
21
9.6
40
9.6
19
Categories
Categories
Shared Categories
Doxy.me and Updox are categorized as Telemedicine
Unique Categories
Doxy.me has no unique categories
Updox is categorized as Patient Engagement, HIPAA Compliant Messaging, and Patient Relationship Management (PRM)
Reviews
Reviewers' Company Size
Doxy.me
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Updox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Mental Health Care
43.9%
Hospital & Health Care
16.3%
Health, Wellness and Fitness
16.3%
Medical Practice
10.2%
Individual & Family Services
4.1%
Other
9.2%
Medical Practice
45.5%
Hospital & Health Care
28.7%
Health, Wellness and Fitness
12.9%
Mental Health Care
5.9%
Public Relations and Communications
2.0%
Other
5.0%
Discussions
Screen Sharing
1 Comment
GJ
Thanks for your question. Screen sharing is available in the Professional-level subscription. Read more
What is Doxy me used for?
1 Comment
KU
free (or very inexpensive paid solution) for teleheath visits - easy to set up and BAA available for HIPAA complianceRead more
How do you use Doxy as a patient?
1 Comment
KU
As a patient, your provider will email or text you a unique web link (no credentials needed to log in), it takes you to their virtual waiting room, you...Read more
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