Link copied to clipboard # OhMD vs Updox Comparison - What are their main differences? Share [ Export ](/compare/ohmd/updox/export.csv) OhMDUpdox[+ Add Product](#) Pricing **OhMD** **Starting at $300.00** Per Month · Communicate **Starting at $500.00** Per Month · Automate **Updox** **Priced per Provider** Month-to-month or Annual · Patient Experience **Priced per Provider** Month-to-month or Annual · Office Productivity **Priced per Provider** Month-to-month or annual · Telehealth **Pricing Insights** from reviews Perceived Cost **OhMD** $$$$$ **Updox** $$$$$ Average Discount **OhMD** 6% **Updox** 8%2% more Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **OhMD** 6 months Based on 100 responses **Updox** 6 months Based on 100 responses Return on Investment **OhMD** 6 months Based on 100 responses **Updox** 6 months Based on 100 responses ![OhMD](https://images.g2crowd.com/uploads/product/hd_favicon/d83973218c5581ff37977ce08eb76336/ohmd.svg "OhMD") ![Updox](https://images.g2crowd.com/uploads/product/hd_favicon/86d7158c430d7566846d91fd4fe6e28f/updox.svg "Updox") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **OhMD** [ Communication (23) ](https://www.g2.com/products/ohmd/reviews?filters%5Bsentiment_snippet%5D=1533110&qs=pros-and-cons#reviews)[ Patient Communication (20) ](https://www.g2.com/products/ohmd/reviews?filters%5Bsentiment_snippet%5D=1533017&qs=pros-and-cons#reviews)[ Messaging Issues (8) ](https://www.g2.com/products/ohmd/reviews?filters%5Bsentiment_snippet%5D=1533167&qs=pros-and-cons#reviews)[ Limited Features (6) ](https://www.g2.com/products/ohmd/reviews?filters%5Bsentiment_snippet%5D=1533283&qs=pros-and-cons#reviews) **Updox** Not enough data Integrations **OhMD** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9f489c96376750da1af96f0fd061c6ef/advancedmd.png "Product Avatar Image") AdvancedMD ](https://www.g2.com/products/advancedmd/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_294b1f4846f6ab79e705ff8ec149a692/altera.jpg "Product Avatar Image") Altera ](https://www.g2.com/products/altera/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ff1c555802e8f5583e002098100141e9/eclinicalworks.png "Product Avatar Image") eClinicalWorks ](https://www.g2.com/products/eclinicalworks/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_29710e68410312cba7323d63a946a11e/greenway-health-patient-portal.jpg "Product Avatar Image") Greenway Health Patient Portal ](https://www.g2.com/products/greenway-health-patient-portal/reviews)[ View all ](https://www.g2.com/products/ohmd/integrations) **Updox** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_073348254bbfbc3001cb4a3c2504477d/pointclickcare-skilled-nursing-platform.jpg "Product Avatar Image") PointClickCare Skilled... ](https://www.g2.com/products/pointclickcare-skilled-nursing-platform/reviews)[ View all ](https://www.g2.com/products/updox/integrations) Screenshots **OhMD** ![OhMD screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/203116/ohmd-hipaa-compliant-texting-and-virtual-care-platform.png) **Updox** ![Updox screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/136676/communication-tabs-whitebg-2.gif) **Ratings** from reviews Meets Requirements **OhMD** **9.5** /10 Based on 138 responses **Updox** **9.0** /10 Based on 79 responses Ease of Use **OhMD** **9.5** /10 Based on 139 responses **Updox** **9.1** /10 Based on 80 responses Ease of Setup **OhMD** **9.6** /10 Based on 64 responses **Updox** **8.8** /10 Based on 40 responses Ease of Admin **OhMD** **9.2** /10 Based on 53 responses **Updox** **9.2** /10 Based on 42 responses Quality of Support **OhMD** **9.8** /10 Based on 125 responses **Updox** **8.7** /10 Based on 78 responses Has the product been a good partner in doing business? **OhMD** **9.6** /10 Based on 52 responses **Updox** **8.7** /10 Based on 41 responses Product Direction (% positive) **OhMD** **9.5** /10 Based on 130 responses **Updox** **8.6** /10 Based on 75 responses **Features** ratings from reviews Patient Relationship Management (PRM) **9.3** /10 Based on 61 responses **9.1** /10 Based on 32 responses HIPAA Compliant Messaging **9.8** /10 Based on 107 responses **9.2** /10 Based on 57 responses Patient Engagement **9.1** /10 Based on 90 responses **8.2** /10 Based on 44 responses Uncover more feature rated insights from real users to improve your shopping experience. See it for free Telemedicine **9.7** /10 Based on 40 responses **8.7** /10 Based on 21 responses User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 53.8% Mid-Market(51-1000 emp.) 45.0% Enterprise(\> 1000 emp.) 1.2% Small-Business(50 or fewer emp.) 53.8% Mid-Market(51-1000 emp.) 45.0% Enterprise(\> 1000 emp.) 1.2% Small-Business(50 or fewer emp.) 86.3% Mid-Market(51-1000 emp.) 7.8% Enterprise(\> 1000 emp.) 5.9% Small-Business(50 or fewer emp.) 86.3% Mid-Market(51-1000 emp.) 7.8% Enterprise(\> 1000 emp.) 5.9% **Reviewers' Industry** [![OhMD](https://images.g2crowd.com/uploads/product/hd_favicon/d83973218c5581ff37977ce08eb76336/ohmd.svg "OhMD")](https://www.g2.com/products/ohmd/reviews) OhMD Medical Practice 39.1% Hospital & Health Care 32.0% Health, Wellness and Fitness 8.9% Mental Health Care 6.5% Individual & Family Services 5.3% Other 8.3% [![Updox](https://images.g2crowd.com/uploads/product/hd_favicon/86d7158c430d7566846d91fd4fe6e28f/updox.svg "Updox")](https://www.g2.com/products/updox/reviews) Updox Medical Practice 45.1% Hospital & Health Care 28.4% Health, Wellness and Fitness 13.7% Mental Health Care 5.9% Public Relations and Communications 2.0% Other 4.9% Alternatives **OhMD Alternatives** ![Klara](https://images.g2crowd.com/uploads/product/hd_favicon/a006e0e3081e1053335901ae253c280e/klara.svg "Klara") [ Klara ](/products/klara/reviews) ![Spruce Health](https://images.g2crowd.com/uploads/product/hd_favicon/93e8f434dc843131d58a3a10e481d2c5/spruce-health.svg "Spruce Health") [ Spruce Health ](/products/spruce-health/reviews) ![Weave](https://images.g2crowd.com/uploads/product/hd_favicon/b409b22ce786b9a3b9e9aaef1169cea0/weave-weave.svg "Weave") [ Weave ](/products/weave-weave/reviews) ![TigerConnect Clinical Collaboration Platform](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e1214e9e1729ae67ccfc5339714b59d0/tigerconnect-clinical-collaboration-platform.png "TigerConnect Clinical Collaboration Platform") [ TigerConnect Clinical... ](/products/tigerconnect-clinical-collaboration-platform/reviews) **Updox Alternatives** ![Spruce Health](https://images.g2crowd.com/uploads/product/hd_favicon/93e8f434dc843131d58a3a10e481d2c5/spruce-health.svg "Spruce Health") [ Spruce Health ](/products/spruce-health/reviews) ![Weave](https://images.g2crowd.com/uploads/product/hd_favicon/b409b22ce786b9a3b9e9aaef1169cea0/weave-weave.svg "Weave") [ Weave ](/products/weave-weave/reviews) ![Klara](https://images.g2crowd.com/uploads/product/hd_favicon/a006e0e3081e1053335901ae253c280e/klara.svg "Klara") [ Klara ](/products/klara/reviews) ![Paubox](https://images.g2crowd.com/uploads/product/hd_favicon/57b768928a3f3f68b3afeb8a9c97e31b/paubox.svg "Paubox") [ Paubox ](/products/paubox/reviews) ## OhMD vs Updox FAQs Generated using AI Last updated: August 16, 2026 ### What is the difference between OhMD vs Updox? OhMD stands out for higher reviewer satisfaction in setup and support, while Updox offers additional features like compliant emailing and message lifespan controls. | | [OhMD](https://www.g2.com/products/ohmd/reviews) | [Updox](https://www.g2.com/products/updox/reviews) | | --- | --- | --- | | G2 Rating (reviews) | 4.8/5 (170 reviews) | 4.4/5 (103 reviews) | | Largest Segment | Small-Business | Small-Business | | Ease of Setup score | 9.6 | 8.9 | | Quality of Support score | 9.8 | 8.9 | | Top Reviewer-Cited Strength | Communication (23 all-time mentions) | — | ### How do the pricing models of OhMD and Updox compare? OhMD is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Updox. - **OhMD:** Reviewers highlight pricing as a strength, noting the platform's flexibility and innovation, with positive sentiment around value for money. - **Updox:** Recent reviews cite dissatisfaction with pricing, mentioning a 25% price hike without notice and concerns about high costs relative to features. - **Switching reasons:** Updox reviewers mention switching due to cost increases and perceived lack of value for the price paid. ### What are the best alternatives to OhMD and Updox? The top three alternatives to OhMD and Updox are Klara, Spruce Health, and Weave. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [OhMD](https://www.g2.com/products/ohmd/reviews) | 4.8/5 (170 reviews) | Small-Business | Reviewers highlight strong value and flexible pricing | Communication (23 all-time mentions) | | [Updox](https://www.g2.com/products/updox/reviews) | 4.4/5 (103 reviews) | Small-Business | Recent reviews cite dissatisfaction with price hikes | Secure messaging and faxing | | [Klara](https://www.g2.com/products/klara/reviews) | 4.6/5 (112 reviews) | Small-Business | — | — | | [Spruce Health](https://www.g2.com/products/spruce-health/reviews) | 4.7/5 (346 reviews) | Small-Business | — | — | | [Weave](https://www.g2.com/products/weave-weave/reviews) | 4.6/5 (433 reviews) | Small-Business | — | — | ### Which HIPAA Compliant Messaging features should I prioritize when comparing OhMD and Updox? Buyers comparing OhMD and Updox should prioritize Communication, Ease of Setup, Quality of Support, Patient Portal, and Feature Set. - **Communication:** OhMD has 23 all-time mentions for communication, while Updox is cited for secure messaging and faxing. - **Ease of Setup:** OhMD scores 9.6, Updox 8.9. - **Quality of Support:** OhMD scores 9.8, Updox 8.9. - **Patient Portal:** Both products offer patient portal functionality, with Updox reviewers noting its use for lab downloads and secure messaging. - **Feature Set:** Updox uniquely offers compliant emailing and message lifespan controls. ### What are the pros and cons of OhMD vs Updox? OhMD's headline strength is communication efficiency, while Updox is noted for secure messaging and faxing capabilities. - **OhMD strengths:** Communication (23 all-time mentions), patient communication (20), ease of use (16), texting feature (16), customer support (9), messaging features (9), communication efficiency (8), patient care (8), secure communication (6), integrations (5), security (5), time-saving (5). - **OhMD trade-offs:** Messaging issues (8), limited features (6), limited messaging features (6), missing features (5). - **Updox strengths:** Secure messaging and faxing, integration with EHRs, patient portal for lab downloads, telehealth, and document management. - **Updox trade-offs:** Reviewers cite technical issues, manual work for integrations, price hikes, and support challenges. ### Is OhMD or Updox better for small businesses? OhMD is the better fit for small businesses, with higher satisfaction scores and strong small-business reviewer sentiment. - **OhMD:** Largest segment is Small-Business, with reviewers consistently praising ease of use, setup, and communication efficiency for small practices. - **Updox:** Largest segment is Small-Business, but recent reviews highlight concerns about pricing and support for smaller organizations. ### Which HIPAA Compliant Messaging platform has better integrations? OhMD and Updox are at parity for integrations, with both products mentioned for EHR and practice management integrations in recent reviews. - **OhMD:** Reviewers mention integration with Athena EMR and website chat, with 5 all-time mentions for integrations. - **Updox:** Reviewers cite integration with Practice Fusion and EHRs, with multiple recent mentions of EHR connectivity. ### How do OhMD and Updox compare on customer support? OhMD outperforms Updox on Quality of Support by a material margin, with a 0.9-point higher score (9.8 vs 8.9). - **OhMD:** Reviewers consistently praise responsive and helpful customer support, with 9 all-time mentions for customer support and frequent positive feedback on support experiences. - **Updox:** Support experiences are mixed, with some reviewers noting helpful support but others citing slow response times and challenges with contract and billing support. ### Which is easier to implement, OhMD or Updox? OhMD is easier to implement than Updox, with a 0.7-point higher Ease of Setup score (9.6 vs 8.9). - **OhMD:** Reviewers describe setup as intuitive and quick, with many citing a 7/7 ease of setup rating and positive onboarding experiences. - **Updox:** Setup experiences vary, with some reviewers noting ease of setup but others reporting challenges and lower ratings in recent reviews. ### Which product has better Patient Portal? Updox is more frequently cited for Patient Portal functionality, with reviewers highlighting its use for lab downloads and secure messaging. - **OhMD:** Patient portal is not a major theme in recent reviews, and no all-time mention count is supplied. - **Updox:** Reviewers describe the patient portal as functional for lab downloads and secure communication, with multiple recent mentions of its use for patient engagement. ## OhMD vs Updox When assessing the two solutions, reviewers found OhMD easier to use and set up. Reviewers also felt that OhMD was easier to do business with overall. However, reviewers felt that administration of both products was equally easy. - Reviewers felt that OhMD meets the needs of their business better than Updox. - When comparing quality of ongoing product support, reviewers felt that OhMD is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of OhMD over Updox.