Compare OhMD and Updox 
Featured Products
At a Glance
Market Segments
Small-Business (53.8% of reviews)
Small-Business (87.1% of reviews)
Entry-Level Pricing
Starting at $300.00 Per Month
Priced per Provider Month-to-month or Annual
OhMD
Star Rating
(170)4.8 out of 5
Market Segments
Small-Business (53.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $300.00 Per Month
Browse all 2 pricing plansUpdox
Star Rating
(103)4.4 out of 5
Market Segments
Small-Business (87.1% of reviews)
Pros & Cons
Entry-Level Pricing
Priced per Provider Month-to-month or Annual
Browse all 3 pricing plansOhMD vs Updox
When assessing the two solutions, reviewers found OhMD easier to use, set up, and do business with overall. However, reviewers preferred the ease of administration with Updox.
- Reviewers felt that OhMD meets the needs of their business better than Updox.
- When comparing quality of ongoing product support, reviewers felt that OhMD is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of OhMD over Updox.
Pricing
Entry-Level Pricing
OhMD
Communicate
Starting at $300.00
Per Month
Turn endless phone calls into simple, secure digital conversations managed from a single inbox. Two-way texting, call deflection, video visits, web chat, voicemail transcription, and broadcast messaging free staff from phones and make communication effortless.
- Two-way SMS & Secure Texting
- Text-enabled Landline
- Unified Inbox for All Communications
Updox
Patient Experience
Priced per Provider
Month-to-month or Annual
On average, for every 100 appointments on a healthcare schedule 7 will not show. Updox Patient Experience allows you to decrease patient no-shows, deliver targeted messages and alleviate the back-and-forth phone calls or need for paper documents before and after visits.
- Secure Texting
- SMS Texting
- Automated Appointment Reminders
Free Trial
OhMD
No trial information availableUpdox
No trial information availableRatings
Meets Requirements
9.5
139
9.0
78
Ease of Use
9.5
139
9.2
79
Ease of Setup
9.6
64
8.9
39
Ease of Admin
9.2
53
9.3
41
Quality of Support
9.8
126
8.9
77
Has the product been a good partner in doing business?
9.6
52
8.9
40
Product Direction (% positive)
9.5
131
8.7
74
Features by Category
Information Flow
9.7
54
9.5
28
9.1
47
9.1
27
9.2
45
9.6
27
Patient Experience
8.8
42
8.8
24
9.2
50
8.4
24
9.8
54
9.4
29
9.7
51
9.0
27
Platform
9.8
102
9.3
48
9.8
104
9.3
44
Feature Not Available
9.1
40
9.8
99
9.1
46
9.8
103
9.4
46
9.7
98
9.3
44
Feature Not Available
9.2
38
9.7
94
9.1
45
Patient Convenience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient-Centered Functions
9.4
62
8.0
27
9.3
61
7.7
27
9.3
58
8.4
28
|
Verified
9.9
85
9.2
33
|
Verified
8.8
52
7.6
24
Operations
9.6
74
8.8
38
|
Verified
9.4
57
8.7
34
|
Verified
9.2
66
8.6
33
|
Verified
9.1
61
7.6
26
|
Verified
9.3
61
8.0
25
|
Verified
9.2
65
8.6
34
|
Verified
9.2
48
8.0
24
Generative AI
7.3
17
7.2
9
Technology
9.7
37
8.6
19
9.8
30
8.0
15
9.6
30
8.7
17
Administration
9.7
32
8.2
15
9.9
32
8.3
16
9.0
10
8.3
18
Compliance
10.0
38
9.5
21
10.0
36
9.6
19
Categories
Categories
Shared Categories
OhMD and Updox are categorized as Patient Engagement, HIPAA Compliant Messaging, Telemedicine, and Patient Relationship Management (PRM)
Unique Categories
OhMD is categorized as Patient Intake and Patient Scheduling
Updox has no unique categories
Reviews
Reviewers' Company Size
OhMD
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Updox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
39.1%
Hospital & Health Care
32.0%
Health, Wellness and Fitness
8.9%
Mental Health Care
6.5%
Individual & Family Services
5.3%
Other
8.3%
Medical Practice
45.5%
Hospital & Health Care
28.7%
Health, Wellness and Fitness
12.9%
Mental Health Care
5.9%
Public Relations and Communications
2.0%
Other
5.0%
Discussions
OhMD has no discussions with answers
What is Updox used for?
5 Comments
JR
Telemedicine platform, sending and receiving faxes electronically, bulk communication with patients through text and/or email.Read more
When when we get a custom link for each provider.
1 Comment
KM
Custom login for each provider. Username and Password.Read more
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