Top 10 TruRating Alternatives & Competitors

(6)4.8 out of 5

Research alternative solutions to TruRating on G2, with real user reviews on competing tools. Enterprise Feedback Management Software is a widely used technology, and many people are seeking innovative, reliable software solutions with brand design consistency, security, and system monitoring. Other important factors to consider when researching alternatives to TruRating include ease of use and reliability. The best overall TruRating alternative is HubSpot Service Hub. Other similar apps like TruRating are UserTesting, LiveAgent, Glassbox, and Triple Whale. TruRating alternatives can be found in Enterprise Feedback Management Software but may also be in Help Desk Software or Survey Software.

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Best Paid & Free Alternatives to TruRating

HubSpot Service Hub
UserTesting
LiveAgent
Glassbox
Triple Whale
SurveyMonkey
Salesforce Service Cloud
Dialpad Connect

Top 10 Alternatives to TruRating Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how TruRating stacks up to the competition, check reviews from current & previous users in industries like Retail, and find the best product for your business.

HubSpot Service Hub

By HubSpot

4.4/5

(2,871)

Product Description

Categories in common with TruRating:

Enterprise Feedback Management

UserTesting

By UserTesting

4.4/5

(784)

Product Description

Categories in common with TruRating:

Enterprise Feedback Management

LiveAgent

By QualityUnit

4.5/5

(1,536)

Product Description

Categories in common with TruRating:

Enterprise Feedback Management

Feedback Analytics

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Product Description

Triple Whale is the agent-powered intelligence platform built for faster, more confident decisions across your entire brand. Powered by AI agents that sit on top of a fully-managed data warehouse, proprietary identity resolution technology that uncovers rich customer behaviors other platforms miss, and powerful tools for customer acquisition, conversion, and retention, Triple Whale turns complex data into clear guidance for profitable growth. More than 30,000 innovative brands like True Classic, OUAI, and OLIPOP trust Triple Whale to scale more efficiently.

Categories in common with TruRating:

Product Description

Categories in common with TruRating:

Feedback Analytics

Salesforce Service Cloud

By Salesforce

4.4/5

(7,169)

Product Description

Categories in common with TruRating:

Enterprise Feedback Management

Dialpad Connect

By Dialpad

4.4/5

(3,947)

Product Description

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Categories in common with TruRating:

By Birdeye

Product Description

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.

Categories in common with TruRating:

Feedback Analytics