TrackingMore Reviews & Product Details

TrackingMore is the best shipment tracking API service for e-commerce and logistics businesses. Choose TrackingMore, and you can easily embed our powerful shipment tracking capability into your systems to get real-time tracking updates across 1,500+ carriers and 90+ airlines via a single API and improve the post-purchase experience. Since 2014, we've been dedicated to being the #1 enterprise-grade shipment tracking API service provider. Up till now, we have earned the trust of over 10K+ brands. Our clientele includes industry leaders such as SHEIN, DJI, Kaufland, EBANX, YunExpress, Flowspace, Wish, etc. With TrackingMore, you can enhance shipment visibility at all levels of operations and boost logistics efficiency while keeping customers informed at every step to reduce WISMO tickets and lower customer support costs. At TrackingMore, we don't just provide accurate tracking information—we also prioritize the reliability, security, and high performance of our tracking API and Webhook, going the extra mile to ensure your peace of mind. TrackingMore's tracking API and Webhook are: - Reliable: Seamless integrations with 1,500+ carriers worldwide, Webhook notifications, 99.99% API uptime, and 24/7 support - Accurate: Get dependable tracking information in 8 main statuses and 28 sub-statuses in real-time - Fast: Unrivaled rate limit of up to 100 QPS and SDKs in multiple programming languages for quick implementation - Secure: ISO 27001 certification and data encryption Apart from package tracking API, TrackingMore also offers AWB tracking API and Webhook, helping you enhance the visibility of air cargo movements and streamline your supply chain operations. We've also built a full-featured cloud-based package tracking software and a popular Shopify app—TrackingMore Order Tracking. Both equip you with a complete suite of necessary tools, including: - Shipment dashboard - Branded tracking page - Shipping notifications (email & SMS) - Analytics & reporting, etc. If you want to learn more about TrackingMore, please visit trackingmore.com. Schedule a demo to see how we can help.

Seller

TrackingMore

Discussions

TrackingMore Community

Languages Supported

Arabic, German, English, French, Indonesian, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Chinese (Simplified), Chinese (Traditional)

Overview by

CIci Chen

Pricing

Pricing provided by TrackingMore.

Free

50 Shipments Per Month

Basic

$11.00

200 Shipments Per Month

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TrackingMore Integrations

(7)

Integration information sourced from real user reviews.

TrackingMore Media

TrackingMore Demo - TrackingMore Homepage

Best multi-carrier shipment tracking API

TrackingMore Demo - TrackingMore Pricing

Flexible pricing & plans

G2 reviews are authentic and verified.

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Makiko H.

Owner

Small-Business (50 or fewer emp.)

4/29/2026

"A game-changer for international e-commerce shippingopify Integration"

5/5

What do you like best about TrackingMore?

"A must-have tool for international e-commerce — highly recommended after just 2 weeks"

We have been using TrackingMore for about two weeks, and it has already made a noticeable difference in how we manage our shipments. The dashboard is clean and intuitive — at a glance, I can see the status of all packages without digging through multiple pages. One feature I particularly appreciate is that any incorrectly entered tracking numbers are flagged immediately, helping us avoid sending wrong information to customers.

Integration with Shopify was seamless, and the setup process was straightforward overall. The support team has been exceptional — they respond quickly via chat with detailed and thoughtful answers, making the onboarding experience smooth from day one.

What truly impressed us is the intelligence behind the tracking system. Even when a shipment is handed off to a local carrier in another country, TrackingMore automatically detects and continues tracking it — without any manual input. This level of automation is remarkable and something we did not expect. Tracking updates are also consistently accurate, giving us and our customers full confidence in the information displayed.

Since implementing TrackingMore, customer inquiries about delivery status have dropped significantly. Our customers can now track their orders independently through our website, which has greatly improved overall satisfaction. The reduction in inquiries alone already justifies the cost, making it an excellent investment for any international e-commerce store. Review collected by and hosted on G2.com.

What do you dislike about TrackingMore?

"No major complaints, but a couple of small wishes"

After two weeks of use, there is very little to criticize about TrackingMore. If anything, the pricing could be slightly more competitive for smaller businesses, though the value it delivers makes it easy to justify.

The one feature I would love to see is a Japanese-language option for the dashboard interface. It is worth noting that the support team is already able to assist in Japanese via chat, which is greatly appreciated — so the admin panel is really the only thing missing on that front.

Overall, these are minor points rather than true pain points, and they do not diminish the overall experience. Review collected by and hosted on G2.com.

What problems is TrackingMore solving and how is that benefiting you?

Before using TrackingMore, we were tracking every shipment manually, logging into each carrier's website one by one to check delivery statuses. While customer inquiries were relatively low — around 2 to 3 per month — we frequently checked shipments ourselves out of concern, which took up valuable time that could have been spent elsewhere.

Since implementing TrackingMore, that process has been completely eliminated. All shipments are now monitored automatically in one place, and customers can track their own orders directly through our website. As a result, we no longer feel the need to manually check on individual packages, and our team can focus on other priorities with peace of mind.

The Shopify integration made the transition seamless, and the AI-powered carrier detection — which automatically continues tracking even when a parcel is handed off to a local carrier in another country — has been particularly valuable for our international shipments. Overall, TrackingMore has saved us significant time and reduced stress considerably. Review collected by and hosted on G2.com.

panfeng x.

CEO

Consumer Goods

Small-Business (50 or fewer emp.)

3/10/2026

"Powerful, User-Friendly Tracking with Global Carrier Support and Analytics"

5/5

What do you like best about TrackingMore?

What I like best about TrackingMore is its powerful yet user‑friendly platform. It offers global carrier support, branded tracking pages, accurate delivery estimates, and helpful analytics. It improves the post‑purchase experience and makes logistics management much more efficient. Review collected by and hosted on G2.com.

What do you dislike about TrackingMore?

What I dislike most about TrackingMore is the inconsistent sync speed with carriers, occasional tracking status errors, and insufficient customization for notifications and data exports. The support response can also be slow at peak times. Review collected by and hosted on G2.com.

What problems is TrackingMore solving and how is that benefiting you?

What problems TrackingMore is solving and how is that benefiting you?

TrackingMore solves the problem of unified package tracking across multiple shipping carriers and platforms. It eliminates the need to check different carrier websites one by one, and provides real‑time logistics status updates in one place.

This benefits me by saving time, reducing order‑related inquiries, improving efficiency, and giving both me and my customers a clearer, more reliable delivery experience. Review collected by and hosted on G2.com.

Ankur M.

IT Manager

Small-Business (50 or fewer emp.)

3/19/2026

"Marvelous Asha, Fast Support from TrackingMore That Made Our Integration Work Perfectly"

5/5

What do you like best about TrackingMore?

Asha from TrackingMore provided marvelous support in resolving our Tracking API issue. Her response was quick, clear, and highly professional. She demonstrated strong technical knowledge and ensured that our issue was handled smoothly from start to finish.

We truly appreciate her dedication, patience, and proactive approach in assisting us. Thanks to her support, our integration is now working perfectly.

Highly recommended support experience! Review collected by and hosted on G2.com.

What do you dislike about TrackingMore?

Not at all.

Lots of love to TM specially Asha the Indian Review collected by and hosted on G2.com.

Andrés A.

Flutter Developer

2/9/2026

"Seamless Multi-Carrier Tracking, But Pricey for Small Projects"

5/5

What do you like best about TrackingMore?

I like TrackingMore's automatic carrier detection and its wide coverage of over 1,300 carriers, which made testing multi-carrier tracking feel seamless even in my brief trial. The automatic carrier detection is valuable because it saves time by instantly identifying the right courier and pulling accurate tracking info from tons of carriers without me having to specify or switch manually. The initial setup was very easy—I did it in 10 minutes. Review collected by and hosted on G2.com.

What do you dislike about TrackingMore?

The main thing that didn’t work well for me was that launching even a minimal viable prototype (MVP) ends up costing more than expected due to the subscription structure and unexpected charges, which made it feel less accessible for quick testing or small-scale personal/freelance projects. Review collected by and hosted on G2.com.

lionel l.

Small-Business (50 or fewer emp.)

4/8/2026

"Flexible Plans and Excellent Support Enhance Efficiency"

5/5

What do you like best about TrackingMore?

I like that TrackingMore provides smooth API interfaces for data callback, which makes it easier for me to track my shipping package status. They have great personal service, and I appreciate that they offer flexible and affordable plans for small business owners besides the standard plans they provide. It's cost-effective with a complete API function. I also found it easy to go through all the processes with the help of their customer service. Review collected by and hosted on G2.com.

What do you dislike about TrackingMore?

They should give more alternative plans and show them on the website first, which can keep more customers. Review collected by and hosted on G2.com.

Verified User in Cosmetics

Small-Business (50 or fewer emp.)

10/24/2025

"Indispensable"

5/5

What do you like best about TrackingMore?

I like the fact of having this facility for customers so they can track their order and especially the availability of customer service agents. Review collected by and hosted on G2.com.

What do you dislike about TrackingMore?

I love everything about this app, there's really nothing to complain about. Review collected by and hosted on G2.com.

What problems is TrackingMore solving and how is that benefiting you?

TrackingMore has allowed me to centralize the tracking of all my orders, regardless of the carrier. Before, I had to go to several different sites to track my clients' packages, which wasted a lot of my time.

Thanks to TrackingMore, I now have a single interface that shows me the status of each shipment in real-time. My clients automatically receive notifications when a package is shipped, in transit, or delivered, which significantly reduces messages like "Where is my order?".

Additionally, the customized tracking page that reflects my brand enhances the post-purchase experience and gives a more professional impression.

In summary, TrackingMore solves the problems of lack of visibility on deliveries, time loss, and customer service overload — while improving customer satisfaction and loyalty. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain

Small-Business (50 or fewer emp.)

12/1/2025

"Reliable Tracking Platform with Excellent Customer Support"

5/5

What do you like best about TrackingMore?

TrackingMore is very easy to use, intuitive, and well-organized.

The tracking results are fast and accurate, and the system integrates smoothly into my workflow.

What stands out the most is their customer service — the team responds quickly, understands issues clearly, and provides practical solutions. Their support feels genuinely helpful and reliable. Review collected by and hosted on G2.com.

What do you dislike about TrackingMore?

There isn’t much to dislike, but the preset pricing plans didn’t fully match my usage needs initially.

However, this was quickly addressed by their support team, who offered to customize a plan tailored to my requirements. Review collected by and hosted on G2.com.

What problems is TrackingMore solving and how is that benefiting you?

TrackingMore helps consolidate multiple carriers into a single, easy-to-manage interface, which saves me a lot of time and reduces tracking errors.

When I realized the standard pricing plans didn’t suit my volume and usage pattern, customer service immediately proposed a customized subscription plan that better fits my operations.

This flexibility, combined with their responsive support, makes TrackingMore far more convenient and efficient for my day-to-day business. Review collected by and hosted on G2.com.

Sergei M.

Entrepreneur

Small-Business (50 or fewer emp.)

2/9/2026

"Positive experience"

5/5

What do you like best about TrackingMore?

My experience with TrackingMore is short, but problem-free. Support is fast and always willing to help.

They offered me a payment option that suited me perfectly. The personalized approach is invaluable! Review collected by and hosted on G2.com.

What do you dislike about TrackingMore?

At the moment I like my work experience. I'd like more pricing options, as the pricing options that support API functionality start at PRO. Review collected by and hosted on G2.com.

Pierre C.

Head of customer service

Small-Business (50 or fewer emp.)

3/18/2026

"Everything Works on the First Try, with an Easy-to-Use Interface"

5/5

What do you like best about TrackingMore?

Legit everything works on the first try. The interface is also very easy to use Review collected by and hosted on G2.com.

What do you dislike about TrackingMore?

So far so good not a single bad experience Review collected by and hosted on G2.com.

Paweł .

Software Engineer

Small-Business (50 or fewer emp.)

1/27/2026

"Excellent Customer Support"

5/5

What do you like best about TrackingMore?

Easy of use, customer support, ease of intergration Review collected by and hosted on G2.com.

What do you dislike about TrackingMore?

There is nothing I dislike about TrakcingMore so far. Review collected by and hosted on G2.com.

What problems is TrackingMore solving and how is that benefiting you?

We had a great experience with TrackingMore’s customer service. The support team responded very quickly, was polite and professional, and kept excellent communication throughout the process. Our issue was understood immediately and resolved almost instantly. Overall, very reliable and helpful support. Review collected by and hosted on G2.com.