# Total Office Manager Reviews **Vendor:** Aptora **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 3 ## About Total Office Manager Total Office Manager by Aptora is an award-winning, industry-leading ERP, FSM, and CRM software for contracting and field service businesses. As a true all-in-one solution, it handles everything from payroll and accounting to dispatching, inventory management, and marketing. No third-party add-ons required. Developed in 2004 by a team of software engineers and industry expert James Leichter (Mr. HVAC), Total Office Manager was built with deep industry knowledge. James has been in the contracting business since 1985, specializing in HVAC, commercial refrigeration, plumbing, and electrical services. Aptora also offers a mobile app, Aptora Mobile II, which seamlessly connects field technicians with the office for real-time data access and communication. Businesses can choose between Hosted, On-Prem, or Hybrid options—whether they want Aptora to host the software, manage it themselves, or use a combination of both. Please visit aptora.com for more information, and to book a free, custom demo with a software expert. ## Total Office Manager Pros & Cons **What users like:** - Users value the **reliable customer database management** of Total Office Manager, enhancing their overall experience and efficiency. (1 reviews) - Users find the **easy implementation** of Total Office Manager beneficial for seamless billing and invoicing processes. (1 reviews) - Users find the **easy setup** of Total Office Manager highly beneficial for efficient billing and invoicing processes. (1 reviews) ## Total Office Manager Reviews ### 1. CRM management and nice Tool on Field Services Management. **Rating:** 4.5/5.0 stars **Reviewed by:** Grace S. | Customer Success Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 16, 2024 **What do you like best about Total Office Manager?** The billing and invoicing functions on this platform are excellen, activity tracking and very reliable customer database management solution. Payment collection ability is on top and quite easy system on first implementation and invenory management is impressive. **What do you dislike about Total Office Manager?** Never had any problem with the platform because the learning is simple and easy o configure the tool effectively. **What problems is Total Office Manager solving and how is that benefiting you?** Effective projects contact databases management, easy to manage all sales operations and the actitivties easy monitoring and even the customer forms easy handling this platform is the best and the management of multiple projects orders with the system is amazing. ### 2. Its enhance the business efficiency **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2021 **What do you like best about Total Office Manager?** Very strong application that helps you to finalaize your business job **What do you dislike about Total Office Manager?** You need a continuous training and helpful tips to use the apps properly **Recommendations to others considering Total Office Manager:** I strongly recommend any body who are looking to improve his career path to start up at this field **What problems is Total Office Manager solving and how is that benefiting you?** The integration can be done without 3rd party ### 3. A total office solution! **Rating:** 5.0/5.0 stars **Reviewed by:** Isha S. | App/Cloud Support Associate, Enterprise (> 1000 emp.) **Reviewed Date:** August 20, 2021 **What do you like best about Total Office Manager?** The best thing is to be able to pull any data, like accounting and finance. In this program, everything is in one place, so there is no need to import or export to get your accounting to show up. It is very simple to learn and use. **What do you dislike about Total Office Manager?** There was an issue some days back for sending emails through the total office manager and outlook. **What problems is Total Office Manager solving and how is that benefiting you?** setting up time tracking to get billable reports, handling all project dispatching and scheduling requirements, and easy to export data into Excel for detail analysis. ## Total Office Manager Discussions - [What is Total Office Manager used for?](https://www.g2.com/discussions/what-is-total-office-manager-used-for) - [View Total Office Manager pricing details and edition comparison](https://www.g2.com/products/total-office-manager/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+11%3A23%3A59+-0500&secure%5Bsession_id%5D=99bf8360-1572-47fe-a1a8-dc98a702c446&secure%5Btoken%5D=bb42a21a8d4b34bbb4413a5f9c6892a7ec37558233d7e42d807a9b4bccb7373d&format=llm_user) ## Total Office Manager Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Task Management** - Construction Accounting Tool Integrations - Construction Estimating Tool Integration - Construction Workforce Management Tool Integration - Project Tracking - Information Management - Communication and Collaboration **Generative AI** - AI Text Summarization - AI Image-to-Text **Agentic AI - Oil and Gas Project Management** - Multi-step Planning - Cross-system Integration - Decision Making **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Before the Job** - Calendar - Dispatch - Roles - Booking **Site Management** - Field Service Management - Field Collaboration - Mobile App - Field Reporting - Timesheets - Photo and Video Uploads - Workforce Scheduling **Reporting & Analytics** - Reporting - Dashboards - Forecasting **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Total Office Manager Alternatives - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - 4.5/5.0 (352 reviews) - [Jobber](https://www.g2.com/products/jobber/reviews) - 4.6/5.0 (499 reviews) - [Simpro](https://www.g2.com/products/simpro/reviews) - 4.2/5.0 (388 reviews)