Top 10 Tikit Alternatives & Competitors

Top 10 Alternatives to Tikit Recently Reviewed By G2 Community

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Freshservice
By Freshworks
4.6/5
(1,314)
Product Description
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.
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Reviewers say compared to Tikit, Freshservice is:
Slower to reach roi
Categories in common with Tikit:
Service Desk
IT Service Management (ITSM) Tools

Atera
By Atera
4.6/5
(1,064)
Product Description
Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.
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Reviewers say compared to Tikit, Atera is:
Slower to reach roi
Categories in common with Tikit:
Help Desk
Service Desk
IT Service Management (ITSM) Tools
AI IT Agents

Jira Service Management
By Atlassian
4.3/5
(963)
Product Description
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
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Reviewers say compared to Tikit, Jira Service Management is:
Slower to reach roi
Categories in common with Tikit:
Help Desk
Service Desk
IT Service Management (ITSM) Tools
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Hiver
By Hiver
4.6/5
(1,276)
Product Description
Hiver transforms your inbox (Gmail or Outlook) into a simple, powerful collaboration and customer support tool.
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Reviewers say compared to Tikit, Hiver is:
Slower to reach roi
Categories in common with Tikit:
Help Desk
AI IT Agents

ServiceNow IT Service Management
By ServiceNow
4.4/5
(1,227)
Product Description
ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.
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Reviewers say compared to Tikit, ServiceNow IT Service Management is:
Slower to reach roi
Categories in common with Tikit:
Service Desk
IT Service Management (ITSM) Tools

SolarWinds Service Desk
By SolarWinds Worldwide LLC
4.3/5
(764)
Product Description
SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.
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Reviewers say compared to Tikit, SolarWinds Service Desk is:
Slower to reach roi
Categories in common with Tikit:
Service Desk
IT Service Management (ITSM) Tools

Autotask
By Kaseya
4.3/5
(535)
Product Description
Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements
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Reviewers say compared to Tikit, Autotask is:
Slower to reach roi
Categories in common with Tikit:
Service Desk
IT Service Management (ITSM) Tools

ConnectWise PSA
By ConnectWise
3.9/5
(515)
Product Description
Business Automation and ConnectWise PSA (formerly ConnectWise Manage)
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Reviewers say compared to Tikit, ConnectWise PSA is:
Slower to reach roi
Categories in common with Tikit:
Help Desk
Service Desk

ClickUp
By ClickUp
4.7/5
(11,274)
Product Description
ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate.
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Reviewers say compared to Tikit, ClickUp is:
Slower to reach roi
Categories in common with Tikit:
IT Service Management (ITSM) Tools

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