# Thrive POS Reviews **Vendor:** Thrive POS **Category:** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos) **Average Rating:** 2.3/5.0 **Total Reviews:** 2 ## About Thrive POS Thrive POS is a pizza-focused POS platform with integrated online and mobile ordering, delivery management, loyalty marketing, and enterprise tools for growing operators. Designed for speed and reliability in high-volume shops, Thrive POS helps teams streamline operations and increase repeat orders. ## Thrive POS Reviews ### 1. Coffee Shop Manager - a Thrive/Granbury POS Product **Rating:** 0.5/5.0 stars **Reviewed by:** Ronald G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2024 **What do you like best about Thrive POS?** There is not a lot to like about it - however, having used Coffee Shop Manager (which was an independent POS company initially and was then purchased by Granbury) for about 15 years, we have learned to adapt it to our needs. When it works, it's good. We can build menu items, add modifiers, and generally do what I'm guessing all other POS systems can do. HOWEVER - service is so horrible that the good doesn't really do us much good. **What do you dislike about Thrive POS?** Technical Support for Coffee Shop Manager (Thrive/Granbury) is horrible. They are extremely slow to respond, somewhat difficult to communicate with, and are inflexible when we need big fixes done (or new systems installed) - frequently suggesting we close our business to accomplish the tasks. As a small business it's almost impossible to close and not negatively impact our customers - and as a business that supports small business, it would seem that Thrive would work to accommodate THEIR customers. It's frustrating that a system we rely on isn't supported in a conducive manner. If we weren't so imbedded in the system, we would change. But the expense - for a small business - is pretty great. So we struggle through the support (or specifically the slow and lacking support). **What problems is Thrive POS solving and how is that benefiting you?** As a coffee shop, cafe and wine boutique - which includes food service and retail sales - we use Coffee Shop Manager as you'd expect. We build food and drink items and sell retail items. We also use the system to integrate with our credit card processor and manage/use gift cards. None of these are "problems" - and in the world today, should be totally expected. ### 2. Tough to get the hang of it, but valuable once used **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2018 **What do you like best about Thrive POS?** This is extremely valuable to make time more efficient in a retail type environment. **What do you dislike about Thrive POS?** I wish it came with better support for users. **Recommendations to others considering Thrive POS:** It's a great way to streamline ticketing in restaurants. Just make sure you get the proper implementation plan in place. **What problems is Thrive POS solving and how is that benefiting you?** We used it to ease the orders at a restaurant I used to work for. ## Thrive POS Discussions - [What is Thrive Point of Sale used for?](https://www.g2.com/discussions/what-is-thrive-point-of-sale-used-for) - [View Thrive POS pricing details and edition comparison](https://www.g2.com/products/thrive-pos/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-15+01%3A02%3A07+-0500&secure%5Bsession_id%5D=5022dbd9-a072-42f7-90b5-0185080b6195&secure%5Btoken%5D=a0148dc7f60e02c23bebac0ad083fdcfd42ba4dd6086a7b8257de4d0c87a9496&format=llm_user) ## Thrive POS Features **Administration** - Menu Building - Inventory Management - Employee Scheduling - Accounting - Reporting & Analytics - Loyalty Management **Meal Service** - Payment Gateway - Table Management - Check Adjustment - Kitchen Tickets - Takeout & Delivery ## Top Thrive POS Alternatives - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,182 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (352 reviews) - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - 4.8/5.0 (1,258 reviews)